athenaOne vs NueMD

athenaOne has 698 reviews and a rating of 3.73 / 5 vs NueMD which has 454 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.73 / 5 (698)

4.37 / 5 (454)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

October 9, 2020

April 8, 2020

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • What I like most about this product, It's very user friendly, Customer support is at your finger tips, love the tutorials, quick is easy scheduling and billing. very pleased.

  • The product support is excellent, and the product is also easy to use, even for the not so tech savvy!

  • Cons

  • I don't like how the system freezes at times but I know they are working on it. It has improved dramatically .

  • the only thing I can think of is the updating of Java to run the program, some times is a pain. but once it's update it's all good.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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311 Recommendations

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Pricing Guide

2020 Medical Software Pricing Guide

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  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux