athenahealth

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Ratings & Reviews

Overall Rating

3.74 / 5 (696)

4.08 / 5 (269)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

June 24, 2020

September 12, 2019

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • This EMR is a good value for the money; the support is good, and functionality is easy to use. We have been with them 7 years, and enjoy the support

  • Easy to use product. Great that it is accessible from anywhere!

  • Cons

  • The time it takes to get it all the way you want it, but it's worth it. I have hardly needed tech support and it has been adequate but not stellar. That could be improved.

  • Nothing at the moment, maybe I would like to have more freedom to customize the system even more on my own. But the tech support is pretty good to handle most of the adjustments

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

338 Recommendations

188 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots