Software is user friendly. I appreciate the value of Athena gets paid based on revenue.

Mobile app is easy install and it's nice to have pictures of my providers.

Running reports if difficult, not a lot of report options. Authorizations are difficult to track.

What I like the most about athenaOne is the vast amount of information that can be shared. There isn't much that it can't be used for when it comes to patient care.

I loved how easy it was to document patient visits. It was also very quick and efficient.

Ease of use good but especially like the ability to customize to make this “ mine.

Allows for different styles and helps MIPS compliance. Have seen an increase in revenue.

Very user friendly, customer service is outstanding. The ease of submitting questions and quick responses.

The portal is easy to use and implement (users simply configure a browser, login). Their help desk is pretty decent.

Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

These days, the technology we use and share is so important. Not everyone is health literate, but this helps make it easier.

I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.

Integration to system provided by Athena folks that did not know the system. Athena has very little under standing of PT/OT and no  understanding of WC billing in PA.

I love the ability to customize my reports, letters and templates. I love the photo capture.

The layout of this software is terrible. Very confusing and it takes a lot of clicking to access any part of the patient’s chart.

The tickler system for follow up visits are subject to user errors and need constant review.

This software is sleek and beautiful. It has great ease of use for patients and myself and the office.

Poor functionality of Pharmacy. Major patient safety issues.

NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication.

The templates and text shortcuts were probably the best part of this software. The ability to add drop down menus and text boxes to your text shortcuts was extremely helpful for creating templates.

The best benefit from my perspective is that it is industry specific.

Easy to use and intuitive interface. TheraOffice Support Team has the BEST customer service I have seen within any company in quite a long time.

The built in business reports are very helpful for knowing the health of the business.

I have felt that Theraoffice has been very helpful with all inquiries. Also, we practice in rural Utah have therapist that often work in multiple settings.

I liked TheraOffice, but I needed a software to take over my billing. At the time, TheraOffice didn't offer.

The customer service is quick to respond and fix any issue we have. Overall TheraOffice is a great product that we will continue to use for years to come.

TheraOffice team is dedicated to helping you maintain your brand while providing a superior product.

I don't like how I can't put notes while I'm posting payments without getting out of payments and getting into the patients account to do it.

The software was extremely user friendly. It was easy to learn and implement.

10 To Generate an HEP you shouldn't have to have a DX or charges entered.

Freezing when scanning something and you click out of the scan pop up screen.

This did upset me however we had already signed a contract. To be honest had I known some of the features that are additional charges I would have gone in a different direction then  Theraoffice.

I feel Theraoffice has been very fair when it comes to pricing. Lastly, all staff at Theraoffice have been professional and follow-up has been excellent.

The best industry-specific EMR software all of your practice's needs.

We didn't have much training at all so glad it is user friendly. I like that the balance shows up on navigator.

Tech support is always quick to respond to our needs.

Did not have a multiple window option so if you were working on something and needed to schedule a patient, you had to stop what you were doing.

Customer support have been amazing in helping out when issues come up and coming up with creative solutions.

Very pleased with software and customer service has always been very helpful.

Because this software was created by a physical therapist, it is very intuitive. The software has amazing fail safes when it comes to MIPS documentation.

The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.

I don't like the fact the you get signed out if not using for a bit.

Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it.

Inability to have a patient be on the waitlist in more than one location. When adding a new appointment into the schedule, inability to start typing patient name and having the system auto-populate.

I'm now Running 9 centers with this EMR. It is Definately worth the money.

The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules.

The TheraOffice Support Team is the absolute best.

US Dollar

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management. The suite provides cloud-based services for EHR, revenue cycle management, medical billing, patient engagement, care coordination, and population health management. In addition, the solution includes Epocrates another point-of-care mobile app.

Patients can utilize the patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

athenahealth currently works with a network of more than 160,000 providers that utilize the user-friendly interface daily. The solution is set up so that even nontechnical staff will be able to navigate their way through the system with ease.

LongDescription

Patient Records Management

Meaningful Use Certified

Invoice History

Admissions Management

Practice Management

HIPAA Compliant

SMS Messaging

Charting

Policy Management

Patient Intake

Clinical Notes

ONC-ATCB Certified

Scheduling

Vaccine Management

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

In-Patient Management

Voice Recognition

Out-Patient Management

Decision Support

Medical Billing

Physician Scheduling

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Accounting Integration

Compliance Tracking

Claims Management

Customizable Dashboard

Video Conferencing

Quotes/Estimates

Bed Management

Patient Scheduling

Appointment Scheduling

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Treatment Planning

Messaging

Patient Engagement

Immunization & Allergy Tracking

Medical History Records

Initial Assessments

For Mental/Behavioral Health

For Healthcare

Formulary Management

Healthcare Compliance

For Family Medicine

Medication Management

For Psychiatrists

Drug Reference Database

For Cardiologists

For Ophthalmologists

For Obstetrics & Gynecology

For Physical Therapy

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Virtual Waiting Room

Multi-Location

Alerts/Notifications

Reminders

Appointment Management

Records Management

Multi-Provider Practice

Payment Collection

Case Management

Patient Management

Growth Charts

For Plastic Surgery Practices

Web-based Deployment

Windows 7

Windows Vista

Windows XP

Mac OS

Windows 10

Contact athenahealth for a customized pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

athenaOne

In Person

Live Online

Webinars

Documentation

Videos

TheraOffice is an electronic medical records (EMR) and practice management solution specifically designed for physical therapy and rehabilitation practices. The single sign-on, fully-integrated application includes scheduling, documentation, accounting and reporting capabilities, and it is suitable for practices of various specialties and sizes.


The documentation system allows users to customize each individual section resulting in uniquely-tailored templates for each therapist. This directly correlates with the potential to complete daily notes in 1-2 minutes and initial evaluations in 5-7 minutes.


TheraOffice supports HL7-compliant messaging and other technologies to enable interoperability between healthcare systems. Users can securely transmit data from TheraOffice to enterprise-wide or hospital platforms such as hospital billing systems and large enterprise systems. The solution includes an accounting portion with clearinghouse integrations and accounts receivable management tools. TheraOffice also includes over 175 pre-built management reports to help make informed clinical decisions.


The software supports multi-deployment architecture, allowing practices to choose between on-site and cloud-based hosting. Responsive client care is included.



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