Software is user friendly. I appreciate the value of Athena gets paid based on revenue.

Mobile app is easy install and it's nice to have pictures of my providers.

Running reports if difficult, not a lot of report options. Authorizations are difficult to track.

What I like the most about athenaOne is the vast amount of information that can be shared. There isn't much that it can't be used for when it comes to patient care.

I loved how easy it was to document patient visits. It was also very quick and efficient.

Ease of use good but especially like the ability to customize to make this “ mine.

Allows for different styles and helps MIPS compliance. Have seen an increase in revenue.

Very user friendly, customer service is outstanding. The ease of submitting questions and quick responses.

The portal is easy to use and implement (users simply configure a browser, login). Their help desk is pretty decent.

Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

These days, the technology we use and share is so important. Not everyone is health literate, but this helps make it easier.

I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.

Integration to system provided by Athena folks that did not know the system. Athena has very little under standing of PT/OT and no  understanding of WC billing in PA.

I love the ability to customize my reports, letters and templates. I love the photo capture.

The layout of this software is terrible. Very confusing and it takes a lot of clicking to access any part of the patient’s chart.

The tickler system for follow up visits are subject to user errors and need constant review.

This software is sleek and beautiful. It has great ease of use for patients and myself and the office.

Poor functionality of Pharmacy. Major patient safety issues.

NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication.

The templates and text shortcuts were probably the best part of this software. The ability to add drop down menus and text boxes to your text shortcuts was extremely helpful for creating templates.

The service dept is easy to get a hold of and promptly responds to our needs. We have had a great experience with them and highly recommend this software.

Very easy to learn and use and has saved us so much therapist documentation time. Software engineers worked with us to customize reports and therapy notes for our facility.

I have lost $500K because of the poor billing platform that Wellsky uses called Citrix. The customer service for Citrix is horrible.

No training videos as promised. This has been a very bad experience and Wellsky is to blame.

The sales pitch was very good. They made great promises.

I like that it alerts the user when there are cosigns to be completed. It also alerts the therapist when a note is completed.

The ease of use and the visual appearance of the product are superb.

The software is user friendly and training new staff is usually quick and easy.

Great customer support, very responsive. Regulatory compliance excellent.

Interfaced with our current scheduling system Appointments Everywhere. Extremely easy to learn and start using.

It’s limitations on documentation for the RT’, and lack of use for other clinicians.

The software can be overly rigid - it can be difficult to alter or delete billing codes after a note has been signed.

Medilinks has made meeting regulatory guidelines so much easier. They stay up to date on the industry changes and help the facility make a smooth transition when changes in the software are necessary.

Our experience has been extremely positive. Outstanding product and support.

Can save templates, easy to schedule patients, easy to find information on patients that you can see quickly.

The compliance has been the greatest asset to this product. The research and end result that this team puts into their product with the CMS rules is outstanding.

Ease and efficiency of evaluation documentation with saving templates, not as redundant as other documentation systems.

US Dollar

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management. The suite provides cloud-based services for EHR, revenue cycle management, medical billing, patient engagement, care coordination, and population health management. In addition, the solution includes Epocrates another point-of-care mobile app.

Patients can utilize the patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

athenahealth currently works with a network of more than 160,000 providers that utilize the user-friendly interface daily. The solution is set up so that even nontechnical staff will be able to navigate their way through the system with ease.

LongDescription

Patient Records Management

Meaningful Use Certified

Invoice History

Admissions Management

Practice Management

HIPAA Compliant

SMS Messaging

Charting

Policy Management

Patient Intake

Clinical Notes

ONC-ATCB Certified

Scheduling

Vaccine Management

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

In-Patient Management

Voice Recognition

Out-Patient Management

Decision Support

Medical Billing

Physician Scheduling

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Accounting Integration

Compliance Tracking

Claims Management

Customizable Dashboard

Video Conferencing

Quotes/Estimates

Bed Management

Patient Scheduling

Appointment Scheduling

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Treatment Planning

Messaging

Patient Engagement

Immunization & Allergy Tracking

Medical History Records

Initial Assessments

For Mental/Behavioral Health

For Healthcare

Formulary Management

Healthcare Compliance

For Family Medicine

Medication Management

For Psychiatrists

Drug Reference Database

For Cardiologists

For Ophthalmologists

For Obstetrics & Gynecology

For Physical Therapy

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Virtual Waiting Room

Multi-Location

Alerts/Notifications

Reminders

Appointment Management

Records Management

Multi-Provider Practice

Payment Collection

Case Management

Patient Management

Growth Charts

For Plastic Surgery Practices

Web-based Deployment

Windows 7

Windows Vista

Windows XP

Mac OS

Windows 10

Contact athenahealth for a customized pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

athenaOne

In Person

Live Online

Webinars

Documentation

Videos

WellSky Rehabilitation (formerly MediLinks) is a web-based electronic health record that goes beyond basic functions like documentation and billing to offer centralized scheduling, prioritized workflow management, and practice management reporting. WellSky Rehabilitation equips your team with the content and tools needed to collaborate effectively. Whether you are a single service or multi-disciplinary practice, WellSky Rehabilitation solves the challenges you face daily, helping you to... 

•Reduce denials and underpayments. 

•Simplify your billing process. 

•Easily manage plans of care. 

•Manage your practice with data and outcomes. 

•Stay compliant with CMS guidelines. 

athenaOne vs WellSky Rehabilitation

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