# AxisCare Software Reviews, Demo & Pricing - 2026 > Review of AxisCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/axiscare-profile --- [Home](https://www.softwareadvice.com/) / [Long Term Care Software](https://www.softwareadvice.com/long-term-care/) / AxisCare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/axiscare-profile/alternatives/) # AxisCare 2026: Benefits, Features & Pricing Wondering if AxisCare is right for your organization? Our Long Term Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview AxisCare 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Pricing Starting at $325.00 per month ### About AxisCare AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment. AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submi... ssions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible. Wondering if AxisCare is right for your organization? Our Long Term Care Software selection experts can help you in 15 minutes or less. ## AxisCare User Interface ## Popular AxisCare Alternatives Main Product AxisCare 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [GEOH](https://www.softwareadvice.com/home-health/geoh-profile/) 4.9 [(156)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.80Value for money - 4.88Customer support - 4.87Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(92)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.59Value for money - 4.59Customer support - 4.52Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [eRSP](https://www.softwareadvice.com/home-health/ersp-profile/) 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 3.99Customer support - 4.18Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(151)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.59Customer support - 4.33Functionality Pricing Starting at $295.00 per month Get Price Alternative Product [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) 4.8 [(182)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.76Value for money - 4.83Customer support - 4.63Functionality Pricing Starting at $10.00 per month Get Price ## AxisCare Pros and Cons We analyzed 729 verified reviews for AxisCare to find out what actual users really think. Select to learn more Intuitive And Flexible Interface AxisCare is widely praised for its user-friendly design, making it easy for staff to navigate, add information, and manage daily tasks. The platform offers customizable features, clear layouts, and quick onboarding, helping users access the information they need without confusion. Responsive And Knowledgeable Support Users consistently highlight AxisCare's customer support for being responsive, helpful, and knowledgeable. The support team is available to address questions, troubleshoot issues, and provide guidance, making it easier for agencies to resolve problems and stay productive. Streamlined Caregiver-Client Coordination Managing caregivers and clients is simplified with AxisCare. The software offers tools for scheduling, communication, document storage, and real-time updates, allowing agencies to match caregivers to clients, track compliance, and keep all parties informed efficiently. Complex And Glitchy Billing Tools Billing and payroll processes in AxisCare are often described as confusing and prone to glitches. Users report issues with integration, manual workarounds, incorrect calculations, and difficulties with invoicing, leading to extra administrative effort and frustration. Slow And Inconsistent Phone Support Reaching support by phone can be challenging, with users experiencing long wait times, missed calls, and unhelpful responses. Callbacks are often delayed, and some users feel their concerns are not fully addressed, making urgent problem resolution difficult. ## AxisCare Pricing and Plans Starting price: $325.00 per month Free Trial Free Version Basic $325.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AxisCare Features - Popular features found in Long Term Care Billing & Invoicing For Home Care Providers For Long Term Care MDS Review Patient Records Management Scheduling - More features of AxisCare Access Controls/Permissions Activity Dashboard Activity Planning Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Management Appointment Scheduling Assessment Management Automated Scheduling Calendar Management Caregiver Management Care Plan Management Chat/Messaging Claims Management Client Management Client Portal Clock In/Out CNA Tracking Communication Management Compliance Management Credit Card Processing Customer Database Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Management Document Storage Drag & Drop Electronic Payments Electronic Signature Email Reminders Employee Management Forms Management For Nursing Homes Generative AI Geriatric Care GPS HIPAA Compliant Home Health Care Management Incident Management Insurance Management Invoice Management Live Chat Mobile Access Mobile Alerts Monitoring Multi-Location No-Show Tracking Nursing Forms Tracking On Call Scheduling Payroll Management Physician Management Point of Care System Real-Time Data Real-Time Notifications Real-Time Reporting Records Management Recurring Appointments Reimbursement Management Reminders Reporting & Statistics Self Service Portal SMS Messaging Spend Management Staff Scheduling Task Management Task Scheduling Third-Party Integrations Time Tracking by Client Transaction Management User Management Visit Verification Workflow Management ## AxisCare Integrations CardConnect Integration rated undefined from -1 review Home Care Pulse | Experience Management Integration rated undefined from -1 review Hireology Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review ApplicantStack Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review See all 17 integrations ## AxisCare User Reviews Overall Rating 4.7 Ratings Breakdown 5 75% 4 20% 3 3% 2 2% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.6 Functionality 4.4 TG Tiffany G. Verified reviewer Facilities Services 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 A must have for scheduling. 5 The software program makes scheduling extremely easy and organized. This software is a must have when scheduling in the medical industry. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The program makes my job so much easier. This software stores so much data and credentials that when hiring you can easily access any records stored. Cons: When cancelling shifts it still shows on the employees end. Which can create confusion and the employee may still show if not notified properly. Vendor Response Tiffany, it’s great to hear AxisCare is making scheduling easier and helping you stay organized, especially with quick access to important records during hiring. We appreciate you pointing out the confusion around canceled shifts still appearing, and we’ll be sure to share that with our team. If you’d like help reviewing how those updates are communicated, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can take a closer look. Replied April 2026 Read More TM Tyler M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Good system, but you’ll hit walls if you actually push it 5 It works. That’s the honest answer. We run the business on it every day and it holds up. But once you really start pushing it, you feel it. Billing gets messy, especially Medicaid, and you don’t always have a clear view of what’s actually happening. We end up double checking a lot outside the system just to be sure. They’re moving fast with updates, which is good, but it also feels like things are getting added on instead of fully cleaned up. The UI kind of shows that. So yeah, it works, but you’re going to have to put in extra effort if you want it dialed in. It’s not a set it and forget it system. Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 4 Functionality Pros: AxisCare does the basics well. Scheduling is solid, EVV works, caregiver management is reliable. You can run an agency on it without duct taping 10 different systems together which matters. API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the gaps yourself. Reporting is decent too once you figure out how to pull what you actually need. Cons: It starts breaking down when things get real. Billing and EDI is where it gets messy. There’s not enough visibility into what’s actually happening at the claim level, especially with Medicaid. You end up exporting, checking, fixing outside the system, then pushing it back through. Not clean. UI is inconsistent right now. It feels like a mix of newer tools (honestly looks like some of it is AI-assisted) layered on top of the older system. The result is a split experience where nothing fully matches. You can tell different parts were built at different times and never really brought together. They’re pushing updates pretty fast, which is good in theory, but it also feels like features are getting released before they’re fully baked. That makes me a little cautious, especially around stability and data integrity. Support itself is actually solid. The issue isn’t support, it’s that the platform sometimes creates situations you need support for in the first place. If they are leaning into AI for development, security and validation needs to be taken seriously. That’s not something you can afford to get wrong in healthcare. Reasons for choosing AxisCare At the time it seemed like the safest option. Covered the requirements, EVV worked, and it was already being used by others. Just needed something that would actually run day to day without constant issues. Reasons for switching to AxisCare Needed EVV support. HomeTrak was actually more stable, but no real EVV and it was legacy/local install, so we had to switch Vendor Response Tyler, we appreciate you taking the time to share such a detailed and candid perspective. It’s great to hear AxisCare is delivering where it matters most, day to day, with scheduling, EVV, and caregiver management, and that the API and reporting flexibility are adding value for your team. We also hear your concerns around billing visibility, UI consistency, and overall system cohesion as you scale, and we’ll make sure that feedback is shared with our team. If you’re open to it, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can better understand your setup and explore ways to support your workflow. Replied April 2026 Read More BK Betsy K. Verified reviewer Health, Wellness and Fitness 201-500 employees Used daily for more than 2 years Review source Reviewed March 2019 Simplicity at your fingertips 5 There are a lot of things that have improved on this site since I had first started using it roughly 3 years ago. They are constantly trying to improve the functions of the site which is awesome. You can tell they are trying to make it more accessible and easier to use. Ratings Breakdown 5 Ease of use Previously 4 4 Value for money Previously 3 4 Customer support Previously 3 4 Functionality Pros: You are able to quickly and easily add shifts and delete. Creating a schedule is simple and all of your information you may need is right there at your fingertips. This site is very easy to use and is always improving Cons: This site is not very mobile friendly when you are using it as an office manager. The caregivers that use the app say that it is user friendly. Read More JP Jennifer P. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Axiscare- the best solution for homecare agencies 5 Overall, AxisCare delivers strong value and has become an essential part of our day-to-day operations. Highly recommend. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We’ve had a fantastic experience with AxisCare. The platform is reliable, easy to use, and truly designed with home care agencies in mind. Customer Support has been outstanding—responsive, knowledgeable, and always willing to help problem-solve quickly. It makes a big difference knowing you can reach someone who understands your business when you need it most. From a communication standpoint, AxisCare keeps everything running smoothly between office staff, caregivers, and clients. Scheduling updates, notes, and alerts are clear and timely, which helps us stay organized and provide better care. The employee payroll features are another huge win. They simplify time tracking, reduce errors, and make processing payroll much more efficient. Cons: Reporting could be better. While the system handles day-to-day operations well, the reporting features feel limited and not as intuitive as they should be. Customization options are somewhat restrictive, making it difficult to pull exactly the data you need without extra steps or workarounds. It would be helpful to have more flexible filters, cleaner layouts, and easier ways to export and analyze data for decision-making. Reasons for choosing AxisCare cost and local company - we wanted to work with a local company Read More CC Carleton C. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Exceptional customer service and great value 5 I'm happy with it - one of the main reasons I switched was a system reliability issues we had with our old platform. AxisCare has had almost zero down time since we started using it two years ago. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service is exceptional. They have live agents in the United States that answer your call usually within 30 seconds. Also, the sales team and onboarding team are great - they helped with multiple trainings for my team on the new system. The price was great as well - much cheaper than our old system. The VA billing team is amazing - they handle our billing entirely. Integrations with our training and WOTC and payroll vendors are really helpful and work well. Cons: There's just a few little things, like the way the calendar displays overnight visits or visits longer than 24 hours. Reasons for choosing AxisCare The platform, the sales team, the customer service. Reasons for switching to AxisCare Too much downtime with WellSky and it was expensive as well. Vendor Response Carleton, thank you for the detailed feedback. It’s great to hear our support, onboarding, and VA billing teams have made a strong impact, and that the platform has delivered the reliability and value you were looking for. We appreciate you mentioning the calendar display for longer or overnight visits and will share that with our team. If you’d like to review that setup further, please reach out via the Support button in your AxisCare website or email support@axiscare.com. Replied April 2026 Read More VR Verified Reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Excellent HomeCare Software 5 Overall it is a great program that allows us to keep most of our operations in one place. The few times I have had any issues or questions, the customer service response has been quick and effective. They provide us with notices and updates and offer training options and webinars to keep us up-to-date. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Real-time tracking of our clients, caregivers, leads, and applicants in one place that allows the team to be current on any new information regardless of where they are. They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process. Cons: That there is not a timecard feature that is specifically for administrative staff to be able to make onboarding, timekeeping, and payroll a smoother process. Reasons for switching to AxisCare eRSP crashed and we needed to get back up and running faster than they were able to recover. Read More RF Ross F. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed March 2026 Axis Review 5 I would call it an 8/10. I am a tough grader so this is good. In my 12 years of doing this Axis has been pretty much the best software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Customer Support has been phenomenal. We have had a much better experience than our previous vendor. Cons: There are some things left to be desired when it comes to reporting capabilities. We need to be able to have more visibility there. Reasons for choosing AxisCare I was part of the committee that choose Axiscare. I saw it as the best option and the onboarding layout was great. Reasons for switching to AxisCare security based decision for us based off past perceived issues Vendor Response Ross, thank you for the honest and thoughtful review. It’s especially meaningful to hear that AxisCare stands out after 12 years in the industry, and we’re glad our support team and onboarding experience have helped make the transition a strong one. We also appreciate your feedback on reporting visibility, and we’ll make sure it’s shared with our team. If you’d like to discuss that in more detail, please reach out via the Support button in your AxisCare website or email support@axiscare.com . Replied April 2026 Read More CC Cymone C. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed March 2026 Axis Care Review 5 Axis care is a good software for managing schedules and clocking in and out and it keeps us leveled with the things we need and keeps us from going over in hours. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love Axis Care due to the alerts that they give us, to be able to get things done in timely manners and not having to go searching for things that have been missed. Cons: I dislike that the hours don't always match the clock in and out times, it does make things alot harder when having to verify shifts you have to double work to make sure the times match Reasons for switching to AxisCare Because Wellsky didnt have the tools that axis care had and we needed to make sure that we stayed afloat. Read More LB Laura B. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Axiscare is Top Notch 4 Axiscare is a user friendly application. If they do not have a fix their Great support team will typically be able to help you with a work around. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Their mobile app is very good in our area. We have quite an area to cover and it seem to work at most location. Their support team is top Notch. Cons: do not show cancelled shifts on caregivers calendars need to run a report to see them or know the which client they usually are on. Reasons for switching to AxisCare their mobile app Had problems with. Axiscare is better Read More BB Bradley B. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Review source Reviewed March 2026 Better than I thought 5 Overall they are fantastic and tell future homecare owners about them. I courted several others and am glad I chose AxisCare. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer service. Always someone there when I need it. I often find myself needing help with forms and they are always there. Cons: ease of integration to third parties like sandata. It is hard to manage the integration between the two. Reasons for choosing AxisCare They were part of the package with home care consulting Read More Showing 1 - 10 of 729 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) ## AxisCare Popular Comparisons [GEOH vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/geoh/)[InMyTeam vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/inmyteam/)[eRSP vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/ersp/)[Alora Home Health vs AxisCare](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/126808-axiscare/)[CareSmartz360 vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/caresmartz360/)[WellSky Personal Care vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/clearcare/)[ShiftCare vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/shiftcare/)[AlayaCare vs AxisCare](https://www.softwareadvice.com/medical/alayacare-profile/vs/axiscare/)[Lookout vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/the-lookout-way/)[Carecenta vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/carecenta/)[AdaCare vs AxisCare](https://www.softwareadvice.com/home-health/adacare-profile/vs/axiscare/)[HHAeXchange vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/hha-exchange/)[Caretime vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/caretime/)[Therap vs AxisCare](https://www.softwareadvice.com/compare/126808-axiscare/vs/467875-Therap/)[myUnity vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/devero-hh/)[Auxo Care vs AxisCare](https://www.softwareadvice.com/compare/126808-axiscare/vs/524286-Auxo-Care/)[Rosemark vs AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/vs/rosemark-home/) [Compare All Alternatives](https://www.softwareadvice.com/home-health/axiscare-profile/alternatives/) ## Other Top Recommended Long Term Care Software [ECP](https://www.softwareadvice.com/product/448947-ECP/) **4.6** (171) Recently recommended **8** times [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) **4.8** (20) Recently recommended **8** times [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) **4.6** (37) Recently recommended **3** times [Icon](https://www.softwareadvice.com/long-term-care/voicefriend-profile/) **4.7** (25) Recently recommended **2** times Stuck Between Options? 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