---
title: "Azalea Health Software Reviews, Demo & Pricing - 2026"
description: "Review of Azalea Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/azalea-profile/"
page_type: "product"
language: "en"
---

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Azalea Health

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Overview

[Reviews](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hospital-management/azalea-profile/alternatives/)

# Azalea Health Review

Custom quote Free trial 1 plan

Wondering if Azalea Health is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Azalea Health

4.1

[(91)](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/)

Pricing

Pricing available upon request

### About Azalea Health

Azalea provides cloud-based electronic health records (EHR), practice management (PM), revenue cycle management (RCM) and telehealth solutions for ambulatory and hospital care settings. Azalea is suitable for community and rural health care settings, including multiple specialty practices.

Azalea Health is a cloud-based EHR and practice management platform built to meet the needs of ambulatory clinics, rural health centers, and small hospitals. The platform combines clinical charting, telehealth, billing, scheduling, and patient engagement in one fully integrated system—eliminating the need for separate vendors or costly add-ons.

Azalea includes AI-powered tools like Clinical Assistant for ambient charting and Billing Assistant, which helps reduce denials and accelerate reimbursement. A native clearinghouse is included, and practices can connect easily to labs, imaging centers, and HIEs through SMART/FHIR APIs. The telehealth solution—trusted by providers since 2012—is fully embedded in the clinical workflow for real-time documentation and billing.

Azalea is 2015 Cures Edition ONC certified, supports Promoting Interoperability (PI), and is accessible from any device—whether in a...

clinic, at home, or at the hospital. Practices benefit from 100% U.S.-based support, streamlined operations, and a modern user experience designed to improve outcomes and simplify the day-to-day.

Do you work for Azalea Health? [Manage this product listing](https://www.g2.com/products/azalea-health-azalea-health/claim_requests/new?auto=true)

Wondering if Azalea Health is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

## Azalea Health User Interface

## Popular Azalea Health Alternatives

Main Product

Azalea Health

4.1

[(91)](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.02Value for money
-   4.17Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Pabau](https://www.softwareadvice.com/medical/pabau-profile/)

4.7

[(665)](https://www.softwareadvice.com/medical/pabau-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.42Value for money
-   4.63Customer support
-   4.57Functionality

Pricing

Starting at $59.00 per month

Get Price

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[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

4.0

[(1391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

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[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.56Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

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[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.20Value for money
-   4.22Customer support
-   4.23Functionality

Pricing

Starting at $32.00 per month

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Alternative Product

[ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

4.5

[(568)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.35Value for money
-   4.33Customer support
-   4.46Functionality

Pricing

Available upon request

Get Price

## Azalea Health Pricing and Plans

Azalea Health has one plan. Basic is custom-priced.

Free trial

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Azalea Health pricing compare to alternatives?

Explore how Azalea Health's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Azalea Health4.1[(91)](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/) | Pricing available upon request | Available | Not available | 4.0 |
| [Pabau](https://www.softwareadvice.com/medical/pabau-profile/)4.7[(665)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) | $59.00 /mo | Not available | Not available | 4.4 |
| [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) | Pricing available upon request | Available | Not available | 3.7 |
| [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 |
| [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 |

Azalea Health4.1[(91)](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Available

Free version

Not available

Value For Money

4.0

-   [Pabau](https://www.softwareadvice.com/medical/pabau-profile/)4.7[(665)](https://www.softwareadvice.com/medical/pabau-profile/reviews/)
    
    * * *
    
    Starting price
    
    $59.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.7
    
-   [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    
-   [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $32.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    

## Azalea Health Features

-   Popular features found in Electronic Medical Records
    
    Claims Management
    
    Clinical Notes
    
    Clinic Interoperability
    
    Communication Management
    
    Compliance Tracking
    
    Decision Support
    
    E-Prescribing
    
    Medical Billing
    
    Patient Portal
    
    Patient Scheduling
    
-   More features of Azalea Health
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Archiving & Retention
    
    Assessment Management
    
    Audit Management
    
    Audit Trail
    
    Automated Scheduling
    
    Bed Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Care Plan Management
    
    Charting
    
    Chat/Messaging
    
    Claims Scrubbing
    
    Client Database
    
    Client Portal
    
    Code & Charge Entry
    
    Coding Assistance
    
    Collaboration Tools
    
    Compliance Management
    
    Configurable Workflow
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customer Database
    
    Customizable Branding
    
    Customizable Dashboard
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    Drug Reference Database
    
    Dunning Management
    
    Electronic Payments
    
    Email Marketing
    
    Email Reminders
    
    EMR/EHR
    
    Financial Management
    
    For Healthcare
    
    For Medical Purposes
    
    Forms Management
    
    Handwriting Recognition
    
    HIPAA Compliant
    
    Historical Reporting
    
    Immunization & Allergy Tracking
    
    Incident Management
    
    Income/Expense Tracking
    
    Initial Assessments
    
    In-Patient Management
    
    Insurance Eligibility Verification
    
    Insurance Management
    
    Inventory Management
    
    Invoice History
    
    Invoice Management
    
    Lab Information Management
    
    Lab Integration
    
    Live Chat
    
    Meaningful Use Certified
    
    Medication Database
    
    Medication Management
    
    Mobile Access
    
    Mobile Alerts
    
    Multi-Location
    
    Multi-Physician
    
    Multi-Provider Practice
    
    ONC-ATCB Certified
    
    One-to-One Messaging
    
    Online Booking
    
    Online Forms
    
    Online Intake Forms
    
    Order Entry
    
    Outcome Assessment Tools
    
    Out-Patient Management
    
    PACS Integration
    
    Patient Engagement
    
    Patient Intake
    
    Patient Records Management
    
    Payment Collection
    
    Payment Processing
    
    Payroll Management
    
    PCI Compliance
    
    Pharmacy
    
    Physician Management
    
    Physician Scheduling
    
    Policy Management
    
    Practice Management
    
    Progress Tracking
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Records Management
    
    Registration Management
    
    Remediation Management
    
    Reminders
    
    Remittance Advice
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Role-Based Permissions
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Security Auditing
    
    Self Service Portal
    
    SMS Messaging
    
    Softphone
    
    Staff Management
    
    Surveys & Feedback
    
    Task Management
    
    Telemedicine
    
    Telemedicine Integration
    
    Template Management
    
    Therapy Notes
    
    Third-Party Integrations
    
    Training Management
    
    Treatment Planning
    
    Two-Way Audio & Video
    
    User Management
    
    Vendor Management
    
    Version Control
    
    Video Conferencing
    
    Virtual Waiting Room
    
    Vulnerability Scanning
    
    Workflow Management
    

## Azalea Health Integrations

Phreesia

Integration rated undefined from -1 review

DoctorConnect

Integration rated undefined from -1 review

Updox

Integration rated undefined from -1 review

## Azalea Health User Reviews

## Azalea Health customer ratings

- Overall rating: 4.1/5
- Total reviews: 91

### Rating distribution

- 5 stars: 50 reviews (55%)
- 4 stars: 26 reviews (29%)
- 3 stars: 3 reviews (3%)
- 2 stars: 3 reviews (3%)
- 1 star: 9 reviews (10%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.0/5
- Customer support: 4.2/5
- Functionality: 4/5

---

### Good for simple medical consultations

- Overall rating: 4/5
- Reviewer: Chitranzan C.
- Industry: Insurance
- Company size: 201-500 employees
- Product usage: 3-5 years · monthly
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is a good app if you just want to have your medical consultation done using provincial medical service plan. For your private insurance claims, I would not use this app. Otherwise, I do not have any issues using it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It is easy to book appointments and get medical consultations virtually. I don’t have to enter my saved information over and over again whenever I have to book an appointment.

#### Cons

The claim process is not good at all. Such a long process to file a claim and claims’ approval always gets delayed.

---

### A La Carte pricing. Be careful

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Sales forward, but less than completely transparent with pricing. The price that I was quoted was within my budget. What was not explained was all of the add on fees that would be required to transition to this product and make it fit my needs.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

The support team is US based and are friendly and polite. They are quick to respond to emails and concerns.

#### Cons

This was sold to me as quoted price. I didn't learn until later that in order to get a complete product, I had to pay addon fees. The fees continued to increase and are not refundable. Be sure that you understand all pricing before signing any contract with this company.

#### Vendor response

John, we’re glad you had a good experience with the Azalea support team. We take pride in providing responsive, U.S.-based support. We also aim to be clear and upfront about pricing, including what’s included and what may be optional based on a practice’s needs. It’s clear we didn’t create that clarity in your experience, and appreciate you letting us know. If you’d be willing to share more about your specific experience, we’d welcome the opportunity to learn from it and improve our process moving forward. Please feel free to reach out to info@azaleahealth.com.

Replied March 2026

---

### bad experience-avoid the product

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

very poor functionality overall-it is more like a billing word processor than a product to be used in clinical work.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

I found the product lacking in basic functionality-need to look in multiple aspects of the chart for incoming information, lack of chronological integration of notes, labs, imaging. prescribing thru DrFirst is cumbersome.

#### Cons

Visually cluttered, prescribing platform with too many clicks, poor basic functionality -lack of chronological organization of the chart, data coming in from multiple interfaces not integrating

#### Vendor response

Thank you for your thoughtful feedback, Lucia. We appreciate you taking the time to outline both the strengths and the areas where the product hasn’t met your needs for clinical work. We’re actively investing in improving clinical workflows and usability, and insights like yours are valuable as we continuously enhance the platform. If you'd like to discuss your experience further, please reach out at support@azaleahealth.com.

Replied March 2026

---

### Avoid Azalea Health at all costs.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

We requested to get out of the bogus 5 year contract because of all of the problems and breaches that they caused us but they of course wouldnt let us even though the person who signed it wasnt authorized to do so. I wouldnt get into any long term contract with them. Guerrila tactics, poor customer service (really none at all)

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

I do not like Azalea Health. they purchased my practice management software and then got someone in my office to sign a 5 year agreement. then they pretty much almost made me go bankrupt by setting it up all wrong. we didnt get paid for almost 5 months! it was a total disaster. AVOID THEM AT ALL COSTS

#### Cons

We would call them and no one would help. no customer service no personalized service. just a horrible company in my opinion. we had to hire outside people to help us get the system working (we didnt have a choice) and they finally got it hobbling along but their reports are lacking and the software is still sub par

#### Vendor response

Thank you for your feedback. We’re sorry this has been frustrating. We can’t address account details publicly, but we’re committed to working through concerns directly with clients through our standard support and customer success channels.

Replied March 2026

---

### Decent application with fair pricing.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is been a positive one so far. It has been a few years, every since soapware shut down. It has a lot more features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that is continues to offer more features & clinical teaching online. I the quizzes to help me.

#### Cons

I feel it keeps going up in price & it was supposed to be more of a budget option for small clinics.

---

### Overall Review of Azalea Health as of 5/2025

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Positive. Support staff are great with helping to resolve issues or coming up with work arounds that will make do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of use for the most part. Also, like several of the features used for scheduling. There are some aspects that could use an easy fix to resolve annoying little issues, but those aren't priority for Azalea at this time.

#### Cons

Slow to implement updates that were to be done in 2024. Several new clients requested appointment reasons to be visible instead of having to hover over the appointment slot to see detail. I was told engineering would work on this for 2024. Haven't seen anything yet.

---

### Ease of Azalea

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall experience was very impressed how easy it is to learn and use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Intergration went smoothly. Training was made easy and completed in a week

#### Cons

Transition of charts from GreenWay to Azaela is a mess and hard to locate information

---

### Reivew of Azalea

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good Customer Service. Software has been running slow for a few months.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use, more options for billing.

#### Cons

Slowness of the software, reports are not customizable as I would like.

---

### RUN FAR AWAY FROM THIS COMPANY!!!

- Overall rating: 1/5
- Reviewer: NP S.
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Awful. I am suing them over my medical records that were in their system for 6 months. The will not provide me with a readable version of my medical records and I have been locked out of 6 months of patient records for almost a year. Pathological liars and cheaters. They are trying to extort me for $7500 to get my medical records that I paid a fortune for to begin with!! Do not hire this company or get involved with them in any way. They they tried to get me to sign a gag order to not tell anyone what they did to my practice.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing. From the set up the rep lied about all the benefits of using this emr and billing service.

#### Cons

Constant lies. They almost bankrupted my practice because bills sat in the queue for over 2 months until I hired another biller. They were being paid to provide a full rcm product. They were getting paid a ton of money and asked for money up front so they had no emergency to get us paid. The did NOTHING!!

---

### DO NOT USE AZALEA

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Beyond terrible! DO NOT SIGN UP.... there is no trial which is a RED FLAG. We only want out of our contract and were willing to cover the rest of the year... i will continue to share my experience until they do what is right.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Absolutely nothing. There is a reason they want you to sign up for 5 years without a trial.

#### Cons

Their customer service was terrible and they locked us into a contract for 5 YEARS.... promised services that were not actually able to be integrated..

---

Showing 1 - 10 of 91 Reviews

[See All Reviews](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/)

## Azalea Health Popular Comparisons

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