# Azalea Health Software Reviews, Demo & Pricing - 2026 > Review of Azalea Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/azalea-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Azalea Health Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hospital-management/azalea-profile/alternatives/) # Azalea Health 2026: Benefits, Features & Pricing Wondering if Azalea Health is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Azalea Health 4.2 [(91)](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/) Pricing Pricing available upon request ### About Azalea Health Azalea provides cloud-based electronic health records (EHR), practice management (PM), revenue cycle management (RCM) and telehealth solutions for ambulatory and hospital care settings. Azalea is suitable for community and rural health care settings, including multiple specialty practices. Azalea Health is a cloud-based EHR and practice management platform built to meet the needs of ambulatory clinics, rural health centers, and small hospitals. The platform combines clinical charting, telehealth, billing, scheduling, and patient engagement in one fully integrated system—eliminating the need for separate vendors or costly add-ons. Azalea includes AI-powered tools like Clinical Assistant for ambient charting and Billing Assistant, which helps reduce denials and accelerate reimbursement. A native clearinghouse is included, and practices can connect easily to labs, imaging centers, and HIEs through SMART/FHIR APIs. The telehealth solution—trusted by providers since 2012—is fully embedded in the clinical workflow for real-time documentation and billing. Azalea is 2015 Cures Edition ONC certified, supports Promoting Interoperability (PI), and is accessible from any device—whether in a... clinic, at home, or at the hospital. Practices benefit from 100% U.S.-based support, streamlined operations, and a modern user experience designed to improve outcomes and simplify the day-to-day. Wondering if Azalea Health is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Azalea Health User Interface ## Popular Azalea Health Alternatives Main Product Azalea Health 4.2 [(91)](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.03Value for money - 4.20Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) 4.7 [(636)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.41Value for money - 4.62Customer support - 4.56Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.4 [(367)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.26Value for money - 4.23Customer support - 4.38Functionality Pricing Available upon request Get Price ## Azalea Health Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Azalea Health Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Azalea Health Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Archiving & Retention Assessment Management Audit Management Audit Trail Automated Scheduling Bed Management Billing & Invoicing Calendar Management Care Plan Management Charting Chat/Messaging Claims Scrubbing Client Database Client Portal Code & Charge Entry Coding Assistance Collaboration Tools Compliance Management Configurable Workflow Confirmations/Reminders Credit Card Processing Customer Database Customizable Branding Customizable Dashboard Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Documentation Management Document Management Document Storage Document Templates Drag & Drop Drug Reference Database Dunning Management Electronic Payments Email Marketing Email Reminders EMR/EHR Financial Management For Healthcare For Medical Purposes Forms Management Handwriting Recognition HIPAA Compliant Historical Reporting Immunization & Allergy Tracking Incident Management Income/Expense Tracking Initial Assessments In-Patient Management Insurance Eligibility Verification Insurance Management Inventory Management Invoice History Invoice Management Lab Information Management Lab Integration Live Chat Meaningful Use Certified Medication Database Medication Management Mobile Access Mobile Alerts Multi-Location Multi-Physician Multi-Provider Practice ONC-ATCB Certified One-to-One Messaging Online Booking Online Forms Online Intake Forms Order Entry Outcome Assessment Tools Out-Patient Management PACS Integration Patient Engagement Patient Intake Patient Records Management Payment Collection Payment Processing Payroll Management PCI Compliance Pharmacy Physician Management Physician Scheduling Policy Management Practice Management Progress Tracking Quotes/Estimates Real-Time Data Real-Time Reporting Real-Time Updates Records Management Registration Management Remediation Management Reminders Remittance Advice Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Search/Filter Secure Data Storage Security Auditing Self Service Portal SMS Messaging Softphone Staff Management Surveys & Feedback Task Management Telemedicine Telemedicine Integration Template Management Therapy Notes Third-Party Integrations Training Management Treatment Planning Two-Way Audio & Video User Management Vendor Management Version Control Video Conferencing Virtual Waiting Room Vulnerability Scanning Workflow Management ## Azalea Health Integrations Phreesia Integration rated undefined from -1 review DoctorConnect Integration rated undefined from -1 review Updox Integration rated undefined from -1 review ## Azalea Health User Reviews Overall Rating 4.2 Ratings Breakdown 5 56% 4 27% 3 3% 2 3% 1 10% Secondary Ratings Ease of Use 4.3 Value for money 4.0 Customer support 4.2 Functionality 4.0 DS Daphne S. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed December 2025 Decent application with fair pricing. 5 Previously 4 It is been a positive one so far. It has been a few years, every since soapware shut down. It has a lot more features. Ratings Breakdown 5 Ease of use 4 Value for money Previously 3 4 Customer support 4 Functionality Pros: I like that is continues to offer more features & clinical teaching online. I the quizzes to help me. Cons: I feel it keeps going up in price & it was supposed to be more of a budget option for small clinics. Reasons for choosing Azalea Health Price & ease of use. Not as much training needed. Reasons for switching to Azalea Health Soapware ceased to exist, when it moonlighted we had to choose quickly Read More JK Jenean K. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed May 2025 Overall Review of Azalea Health as of 5/2025 4 Positive. Support staff are great with helping to resolve issues or coming up with work arounds that will make do. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The ease of use for the most part. Also, like several of the features used for scheduling. There are some aspects that could use an easy fix to resolve annoying little issues, but those aren't priority for Azalea at this time. Cons: Slow to implement updates that were to be done in 2024. Several new clients requested appointment reasons to be visible instead of having to hover over the appointment slot to see detail. I was told engineering would work on this for 2024. Haven't seen anything yet. Reasons for switching to Azalea Health Azalea bought out PDS and made the transition, cost-wise, better than going to a new vendor. Read More CS Cila S. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed May 2019 Working With Azalea 5 Previously 3 Ratings Breakdown 5 Ease of use 3 Functionality Previously 4 Pros: Easy to use. When having to look up patients and their information very easy to navigate. Cons: It tends to shut down and not work often. Sometimes it takes a while to get the system to work. Read More LP Leslie P. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed March 2023 Ease of Azalea 5 Overall experience was very impressed how easy it is to learn and use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intergration went smoothly. Training was made easy and completed in a week Cons: Transition of charts from GreenWay to Azaela is a mess and hard to locate information Reasons for choosing Azalea Health Our practice management company researched and found you to be the best. They use you for their other clinics Reasons for switching to Azalea Health Expensive, they were in lawsuit, we were penalized for not meeting govn't requirements in which GW lead us to believe we were tracking. Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for free trial Review source Reviewed February 2020 EHR that Actually Has Functions for Multiple Areas of Healthcare 5 We don't use the RCM, but the ability of Azalea to do different things from order sets, to eMARs, to simple visit notes is helpful and allows for a more seamless process in the workplace. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Unlike most EHRs, this one has features that come in use across the different healthcare areas. Built for hospital systems with satellite offices, it has ambulatory options and inpatient hospital options, which integrate demographic information between both options. Cons: It costs a bit more than other software, but it's beyond worth it. There are a few things that I'm sure they will continue to upgrade in the future, like information flow between hospital and ambulatory systems. Reasons for switching to Azalea Health We needed a EHR that has more functionality. KIPU is built for addiction centers, but really doesn't cover the different models of addiction medicine. Read More JB John B. Verified reviewer Hospital & Health Care 2-10 employees Used monthly for less than 6 months Review source Reviewed March 2026 A La Carte pricing. Be careful 2 Sales forward, but less than completely transparent with pricing. The price that I was quoted was within my budget. What was not explained was all of the add on fees that would be required to transition to this product and make it fit my needs. Ratings Breakdown 3 Ease of use 1 Value for money 4 Customer support 2 Functionality Pros: The support team is US based and are friendly and polite. They are quick to respond to emails and concerns. Cons: This was sold to me as quoted price. I didn't learn until later that in order to get a complete product, I had to pay addon fees. The fees continued to increase and are not refundable. Be sure that you understand all pricing before signing any contract with this company. Reasons for switching to Azalea Health I was looking for a budget friendly alternative with US based customer support. I decided to go back to Athena and cut my losses after learning about all of the addon fees that were not revealed to me when I signed the initial agreement. Vendor Response John, we’re glad you had a good experience with the Azalea support team. We take pride in providing responsive, U.S.-based support. We also aim to be clear and upfront about pricing, including what’s included and what may be optional based on a practice’s needs. It’s clear we didn’t create that clarity in your experience, and appreciate you letting us know. If you’d be willing to share more about your specific experience, we’d welcome the opportunity to learn from it and improve our process moving forward. Please feel free to reach out to info@azaleahealth.com. Replied March 2026 Read More NS Nancye S. Verified reviewer Medical Practice 2-10 employees Used daily for less than 12 months Review source Reviewed December 2024 RUN FAR AWAY FROM THIS COMPANY!!! 1 Awful. I am suing them over my medical records that were in their system for 6 months. The will not provide me with a readable version of my medical records and I have been locked out of 6 months of patient records for almost a year. Pathological liars and cheaters. They are trying to extort me for $7500 to get my medical records that I paid a fortune for to begin with!! Do not hire this company or get involved with them in any way. They they tried to get me to sign a gag order to not tell anyone what they did to my practice. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing. From the set up the rep lied about all the benefits of using this emr and billing service. Cons: Constant lies. They almost bankrupted my practice because bills sat in the queue for over 2 months until I hired another biller. They were being paid to provide a full rcm product. They were getting paid a ton of money and asked for money up front so they had no emergency to get us paid. The did NOTHING!! Reasons for switching to Azalea Health over priced and no service on 10% of claims that were not paid. Had to hire an additional biller Read More JC Jenn C. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed October 2024 DO NOT USE AZALEA 1 Beyond terrible! DO NOT SIGN UP.... there is no trial which is a RED FLAG. We only want out of our contract and were willing to cover the rest of the year... i will continue to share my experience until they do what is right. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Absolutely nothing. There is a reason they want you to sign up for 5 years without a trial. Cons: Their customer service was terrible and they locked us into a contract for 5 YEARS.... promised services that were not actually able to be integrated.. Reasons for choosing Azalea Health we dont want to be part of azalea anymore... terrible experience Read More LJ Lucia J. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Review source Reviewed February 2026 bad experience-avoid the product 1 very poor functionality overall-it is more like a billing word processor than a product to be used in clinical work. Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: I found the product lacking in basic functionality-need to look in multiple aspects of the chart for incoming information, lack of chronological integration of notes, labs, imaging. prescribing thru DrFirst is cumbersome. Cons: Visually cluttered, prescribing platform with too many clicks, poor basic functionality -lack of chronological organization of the chart, data coming in from multiple interfaces not integrating Reasons for switching to Azalea Health STI went out of business-needed to switch Vendor Response Thank you for your thoughtful feedback, Lucia. We appreciate you taking the time to outline both the strengths and the areas where the product hasn’t met your needs for clinical work. We’re actively investing in improving clinical workflows and usability, and insights like yours are valuable as we continuously enhance the platform. If you'd like to discuss your experience further, please reach out at support@azaleahealth.com. Replied March 2026 Read More PT Patricia T. Verified reviewer Medical Practice Self-Employed Used daily for less than 2 years Review source Reviewed March 2025 Office manager and RN 1 Software purchased by Azalea and then forced to move to Azalea program. Would not set up new templates. Very clumsy notes. Not near as professional in appearance. Not helpful with adapting. Not good for small practices or specialist. Told we we retiring and would only need 2 year contract. Our error, we signed a 5 years contract with auto renewal. I find them dishonest. Now locked into paying for a program we can not use. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Effective sales team. MIPS included in pricing of program, though that helpful. Cons: Were not honest when we purchased. Was told no auto renewal with contract. Not true. Told could retire and could end contract. that correct, but with 90 days notice. told could have lower fee when practice slowed down. not true. Read More Showing 1 - 10 of 91 Reviews [See All Reviews](https://www.softwareadvice.com/hospital-management/azalea-profile/reviews/) ## Azalea Health Popular Comparisons [Pabau vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/pabau/)[athenaOne vs Azalea Health](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/azalea/)[Tebra vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/kareo/)[RXNT vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/rxnt-emr/)[ModMed vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/electronic-medical-assistant/)[AdvancedMD EHR vs Azalea Health](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/80283-azalea/)[DocVilla vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/docvilla/)[DrChrono vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/drchrono/)[PatientNow vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/patientnow/)[Practice Better vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/better/)[eClinicalWorks vs Azalea Health](https://www.softwareadvice.com/hospital-management/azalea-profile/vs/eclinicalworks/) [Compare All Alternatives](https://www.softwareadvice.com/hospital-management/azalea-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **206** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **198** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **188** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **131** times Stuck Between Options? 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