Azalea Health vs ChiroTouch

RATING:

4.3

(89)

Azalea Health has 89 reviews and a rating of 4.3 / 5 stars vs ChiroTouch which has 963 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (89)
4.0 (963)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 5, 2023
February 26, 2024
Pros/Cons
  • Pros

  • I am able to print and view reports about accounts receivables, collections and payors at any time and for any period. All this at a reasonable cost and a peace of mind.
  • Azalea is user friendly and the support team has been wonderful throughout the set up and any changes that have occurred over the past year.
  • Cons

  • Providers complain that systems does not allow the review of the hierarchical codes for ICD-10.
  • This is a very cumbersome and confusing EMR. The screens are not intuitive and the system is extremely hard to navigate.
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  • Pros

  • We have been on ChiroTouch since 2007 I think. I find it to be the perfect fit for our office.
  • I love the insurance verification aspect when it's working properly and many of the other features like integration with merchant services, billing, etc. Chat widget is (mostly) great.
  • Cons

  • This is the worse software for updates. The updates half the time don't relate to a small clinic but a clinic that mainly does PT.
  • I had a staff member receive a death threat (not kidding) and their entire support team was supposedly fired. Updates are sure to cause problems.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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9 Recommendations
12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos