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> Reviews of BestNotes. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BestNotes is a good fit for you!

Source: https://www.softwareadvice.com/medical/bestnotes-profile/reviews

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BestNotes Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/medical/bestnotes-profile/)

Reviews

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# BestNotes Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(122)

4

(59)

3

(15)

2

(2)

1

(0)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.5

Functionality

4.4

* * *

### Pros

"Also, we are able to streamline our business model (contact management, schedule management, documentation, administration, billing, outcomes management, lab ordering, etc) thanks to how easy it is to integrate with other services."

"It is clear that customer service is a true priority for BestNotes, and their partnership has allowed us to spend less time troubleshooting and more time focusing on client care."

"I appreciated that BestNotes is HIPAA-compliant and makes documentation much faster, which gave me more time to focus on clients instead of paperwork.”"

### Cons

"Some features feel unintuitive, requiring extra clicks or searching through menus just to complete simple tasks. Because the layout isn’t very streamlined, it can be frustrating for new users and time-consuming for busy professionals who need to document quickly."

"I do not like that you cannot remove a patient from a group note without completely starting the note over."

"Several times the portal crashed during documentation and staff had to redo their documentation."

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BestNotes Reviews, Pros and Cons - 2026 Software Advice