The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

It can be incredibly difficult to stay up to date on the ever-changing regulations.

I have never had a bad interaction with a Best Notes team member. Furthermore, they are very quick to support and to resolve issues.

I like the ability to quickly run the reports I need on a day to day basis.

What you get for the price seems to be fair and the program feels simple to understand and use.

Knowing that we have a  partner we can rely on to help keep us compliant though all of the changing regulations is a huge benefit to us.

Customer support has become horrendous. Can only use from their program.

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

Being a completely separated app is inconvenient. Also , when the client signs in the EMAR that they have received their medications, their name does not appear in the electronic signature.

Thus the systems uses a lot of odd symbols from the 1990's (such as a floppy disk).

Though I am extremely pleased with the BestNotes platform, it is their customer care and industry knowledge that sets them apart.

I have used BestNotes for six years for one company with ease and the customer support is terrific.

I like this program, it helps keep patient details for clinically utility as well as administrative and liability purposes.

Overall our organization has had a positive experience with best notes.

Lastly, I like the ease with which I can create and modify my own documents as I see fit.

Likes include ease of access, ability to navigate, ability to print information as needed.

I looked into BestNotes and was very impressed with what it has to offer, and at a very affordable price.

He has been knowledgeable, assisted me in learning the system so that I can navigate myself, is reliable and accessible, and has been a great support for my team and I.

It's difficult to organize the chart and transfer records. When other programs are all using the same large MAR's the coordination of records is difficult.

I love this feature simply because, it ensures we are all on the same page, and collaboratively as a whole/team we are all directly involved in each clients treatment.

Finding an EHR that would compliment our service offerings was difficult, but BestNotes is doing a great job.

BestNotes, is one of my top picks for a busy Therapist with a heavy case load.

An important feature is how customizable and flexible the software is, any form that we use is able to be incorporated into the system. The most impressive feature is the customer service.

From the Patient Portal to Outcome Tools, BestNotes provides the best integration of customer information.

Learning how to use and setup BestNotes to its full potential is  a lengthy process. If you know what you are doing or have used something similar BestNotes is Great.

It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized it is a very lengthy and confusing process.

It is initially confusing, lots of different sections to worry about.

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

This software is very user friendly and BestNotes' Customer services are also very well trained.

At the point when you are making a clinical note, you can add certain underwriters, similar to a read receipt to keep everybody responsible which is likewise extremely supportive.

This program saves you time, you're certainly not limited and are given the freedom to include a lot of detail. This system makes it great for insurance purposes, and licensing inspections.

I have confidence if I have a question or a request, it will be treated fairly and promptly. I love the people I have had the pleasure of speaking to in person and online.

Overall it is pretty flexible and easy to use, and is a very good value for the price.

What do I like most about BestNotes. I could say the intuitive, easy to use layout.

SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.

Such a great and simple software with too many tools and features easily to customize and super easy for average user.

Stay away...you will leave once an audit occurs and they refuse to provide you your own records.

I love how easy it is to take care of everything I need to regarding client on boarding.

I like the how its easy to use and navigate. I love that there are helpful videos on every page.

I have liked being able to customize my intake paperwork, evaluations and progress notes. I also really appreciate how easy it has been to learn to use this program.

I love how it is user friendly. I love the built in templates and the ease of being able to create any new electronic forms for clients to review and/or fill out.

My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.

My overall experience is wonderful because the software and platform are perfect for therapist.

The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.

I was using the telehealth feature even before the pandemic and have found it to be excellent. I also appreciate the cutting edge quality improvements.

Very straight forward and user friendly. Loved the telehealth option and the electronic consent.

Best and most important about this software was being able to make my appointments and be able to video chat with my therapist.

And these are options I will never use but will be charged for them monthly.

I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.

I am really happy to have found such a useful tool at such a great price.

So far, very excited, very pleased with your customer service and overall happy that we made the jump from three separate software over to one.

I love that this software seamlessly helps to keep me organized in my private practice through its prompts and reminders.

I love the ease of use including scheduling and billing for clients. I also love how intergrated the system is with credit card processing.

I like how this is HIPPA approved and does not cost the business money to use for strictly video conferencing.

I am just starting a practice and this will be helpful once I can figure out how to fit all the pieces together in a good sequence.

This process can take a few days which is frustrating when many problems can be managed with a quick phone call.

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

I used to advocate for SP as an EHR because they did a wonderful job of making things easy on therapists.

This software encompasses everything I need to run a private practice; from initial forms and scheduling to compliant note keeping and billing the ease of use is outstanding.

Forget about getting your own records, there is no way to downlead client demographics or information.

New plan requires selecting by deadline OR they will hold all your clients information hostage and restrict all access to even their demographic information which is illegal and unethical.

I am excited to see how the the customer service support conversation will go, hopefully it will help me understand how to have intake forms.

I chose this mostly because I am allowed to customize and create templates for progress notes and intake forms. Also love the ease of use and cost.

I am a pediatric occupational therapist and have been very happy with Simple Practice. I would recommend it to anyone.

I appreciate the user interface on the website and app. It's easy to use and pretty intuitive.

Overall this is great and easy to use software for anyone with a small/medium size mental healthcare practice.

I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything.

Making changes and creating templates is very easy and simple to do. Our team really has enjoyed the sync feature of the calendar with our G-suite as well as how easy it is to do billing.

The price structure is terrible. It's way too expensive and the features are remarkably limited in comparison to other platforms out there.

Simple practice makes it easy to manage my day and quickly bill insurance. I love the automatic invoicing features and the ease of use of the client portal.

I strongly recommend Simple Practice to all my former colleagues and other healthcare professionals in the field, who can benefit from this low-cost efficient software.

The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.

Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price.

I loved it so much, and recommended it often. I will no longer because f the profit first changes.

I like that I can easily plug in changes or updates to my schedule at any time and the mobile app is amazing. I also like that you can send automatic reminder emails to clients prior to sessions.

The free trial was a great way to see how the program can work for us and we are so glad that it did it.

I felt simple practice has everything I needed, at the most competitive price. It was also user friendly, and customer support was excellent.

Simple Practice has made it easy to post payments automatically into its accounting portion of the software. It is delightful not to have to go looking for EOBS or post them manually.

I think SimplePractice is very robust and perfect for a newer or established practice. I would highly recommend it.

I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.

The data provided and reporting helps to improve service delivery and marketing efforts. Love the integrated software.

I had problems with claims being denied by one insurance company, and the customer support provided by Simple Practice solved the problem.

US Dollar

BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the Behavioral Health and Addiction Treatment industry. BestNotes merges a CRM and EHR tools into a highly eﬀective software that improves client interactions. BestNotes requires no upfront fees and offers users a month-to-month contract and free training/support.

BestNotes offers a fully integrated suite including scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. 

Automatic updates are applied to documentation to ensure audit and accreditation compliance. Point and click documentation allows users to quickly create group notes and treatment plans. 

BestNotes tracks sales activity; follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions starting with a secure and HIPAA- compliant patient portal that can be connected to a company’s website with a customized application to auto-populate into intake and clinical documentation. A smart calendar enables users to customize appointment types to include billing and necessary documents for service delivery. Calendar allows users to track no-shows, cancellations and attendance and send appointment reminders via text message. 

Our audit and accreditation compliant documentation includes: 

 Pre-Screen, Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychosocial Assessment, Psychiatric Evaluation, Comprehensive Diagnostic Assessment, Master Treatment Plan, Treatment Plan Review, Discharge Summary, Medication Management, Vitals/Allergies, Group Notes, Progress Notes (Clinical, DAP, Medication and SOAP options), Case Management, Utilization Review, Consents

Tracking outcomes, now a Joint Commission requirement, is easy with BestNotes!. Send and receive nationally recognized questionnaires electronically and view client and organizational reporting. 

Keep track of your ongoing charges and payments with a customizable ledger! Create invoices, superbills and easily build HCFA-1500 or UB-04 claim forms to eliminate double data entry.
 
To help facilitate effective management of Prior Auths for customers, the BestNotes Prior Authorizations module has been designed to allow staff to:
Input Authorization information for patients prior to services being rendered
Create Authorization templates in an effort to streamline data entry and help prevent input errors
Track and monitor usage of services rendered against a patient's Authorizations
With our eMAR, users can group clients together for a customizable med-pass time, prep medications and track inventory, see when a medication is taken or refused and capture employee and client signature, out-of-the-box reporting for easy quality assurance.

BestNotes reporting features comes with 60+ reports out of the box. Users can also build custom reports.

Human resources can securely store employee files, capture signatures for reviews, disciplinary action, notifications or benefits, receive customizable job applications through your website and track ongoing education credits.

Please contact us for a demonstration: sales@bestnotes.com


LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Meaningful Use Certified

Order Entry

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Referral Tracking

Task Scheduling

Electronic Signature

Confirmation/Reminders

Invoice Management

Calendar Management

ONC-ATCB Certified

Template Management

Scheduling

Assessment Management

Multi-Location

Self Service Portal

EMR/EHR

Compliance Management

E-Prescribing

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Forms Management

Handwriting Recognition

Workflow Management

Initial Assessments

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Medical Billing

Customizable Templates

Coding Assistance

Billing & Invoicing

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Progress Reports

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Physician Management

Therapy Notes

Practice Management

Medication Management

For Psychiatrists

Drug Reference Database

For Substance Abuse Therapy

Progress Notes

Notes Management

For Healthcare

Contact Management

Mac OS

Web browser (OS agnostic)

Windows 2000

No upfront fees, unlimited training and support and month-to-month contract. $55 per user/month for first 10 users, $22 per user/month for users 11-100 and $11 per user/month for users 101+. Visit https://www.bestnotes.com/pricing/ to learn more. 


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BestNotes

Live Online

Webinars

Documentation

Videos

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day processes like scheduling, payment processing, documentation, and more. Key features include free, unlimited appointment reminders, insurance claim management, online appointment requests, and a Client Portal to simplify client communication. 

Send paperless intake forms through the Client Portal—making it easy for your clients to review, sign, and make payments all in one place. Use the online appointment requests feature to let clients request a time that works for them. From there, you can approve or deny any request. 

Once your appointments are scheduled, reduce your no-shows by sending free, unlimited voice, text, and email reminders to all your clients. The integrated telehealth platform allows you to see clients from anywhere, with no extra logins or links. 

Streamline your note-taking process with the robust template library, or create your own templates to spend less time on paperwork and time in sessions. You can load your preview notes, make any edits, and then lock and sign your note, and you’re done! 

Now you don’t have to spend time in your sessions discussing payments. Simplify online payments with AutoPay and secure online credit card processing. Plus, credit card payment processing is fully integrated with your SimplePractice account—no need for extra logins or hassle. 

SimplePractice also has the tools you need to successfully market your practice like the Professional Website. Choose from professionally curated themes, colors, and photos to build a simple, beautiful website in minutes. Plus, the Professional Website seamlessly integrates with your account, so you don’t need to enter all your practice information twice. Your SimplePractice account also integrates with the Monarch directory, so prospective clients can easily find your practice, request an appointment, and get the care they need.

Faculty/Staff Management

Electronic Payments

Invoice History

Status Tracking

Patient Engagement

Payment Processing

Group Notes

Secure Messaging

SSL Security

Credit Card Processing

On Call Scheduling

Transaction History

Attendance Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Medical History Records

Care Plan Management

Customizable Fields

Collaboration Tools

Activity Management

Self Payment

Multi-Physician

Client Chart Audit Tools

Data Import/Export

SimplePractice offers three plans, the Start Plan for $29 per month, the Essential Plan starting at $69 per month and the Plus Plan starting at $99 per month.  Visit simplepractice.com/pricing to see what features are available in each plan.

BestNotes vs SimplePractice

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