The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

It can be incredibly difficult to stay up to date on the ever-changing regulations.

I have never had a bad interaction with a Best Notes team member. Furthermore, they are very quick to support and to resolve issues.

I like the ability to quickly run the reports I need on a day to day basis.

What you get for the price seems to be fair and the program feels simple to understand and use.

Knowing that we have a  partner we can rely on to help keep us compliant though all of the changing regulations is a huge benefit to us.

Customer support has become horrendous. Can only use from their program.

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

Being a completely separated app is inconvenient. Also , when the client signs in the EMAR that they have received their medications, their name does not appear in the electronic signature.

Thus the systems uses a lot of odd symbols from the 1990's (such as a floppy disk).

Though I am extremely pleased with the BestNotes platform, it is their customer care and industry knowledge that sets them apart.

I have used BestNotes for six years for one company with ease and the customer support is terrific.

I like this program, it helps keep patient details for clinically utility as well as administrative and liability purposes.

Overall our organization has had a positive experience with best notes.

Lastly, I like the ease with which I can create and modify my own documents as I see fit.

Likes include ease of access, ability to navigate, ability to print information as needed.

I looked into BestNotes and was very impressed with what it has to offer, and at a very affordable price.

He has been knowledgeable, assisted me in learning the system so that I can navigate myself, is reliable and accessible, and has been a great support for my team and I.

It's difficult to organize the chart and transfer records. When other programs are all using the same large MAR's the coordination of records is difficult.

I love this feature simply because, it ensures we are all on the same page, and collaboratively as a whole/team we are all directly involved in each clients treatment.

Finding an EHR that would compliment our service offerings was difficult, but BestNotes is doing a great job.

BestNotes, is one of my top picks for a busy Therapist with a heavy case load.

An important feature is how customizable and flexible the software is, any form that we use is able to be incorporated into the system. The most impressive feature is the customer service.

From the Patient Portal to Outcome Tools, BestNotes provides the best integration of customer information.

Learning how to use and setup BestNotes to its full potential is  a lengthy process. If you know what you are doing or have used something similar BestNotes is Great.

It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized it is a very lengthy and confusing process.

It is initially confusing, lots of different sections to worry about.

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

This software is very user friendly and BestNotes' Customer services are also very well trained.

At the point when you are making a clinical note, you can add certain underwriters, similar to a read receipt to keep everybody responsible which is likewise extremely supportive.

This program saves you time, you're certainly not limited and are given the freedom to include a lot of detail. This system makes it great for insurance purposes, and licensing inspections.

I have confidence if I have a question or a request, it will be treated fairly and promptly. I love the people I have had the pleasure of speaking to in person and online.

Overall it is pretty flexible and easy to use, and is a very good value for the price.

What do I like most about BestNotes. I could say the intuitive, easy to use layout.

Their customer service was awful. I canceled with them because I found a better system and they refused a refund.

It seems to be something that they do not actively work on, which seems crazy to me.

I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.

With the restrictions lifting we are now allowed to do private parties at a reduced capacity. I needed a booking software that was easy to use and at a good price.

Responsive, clear, friendly, Knowledgeable and live support has been quick.

If you encounter issue in payment stage during a booking,  no entry point  for customer to get back to their unpay booking within system, you must work it out offline.

It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.

Not quite perfect but amazing customer support more than makes the difference.

Sometimes clients don't read the reminder email properly which says it's from a no reply address; and reply to it to cancel appointments.

A few things have been really frustrating for me. There is no option to select that they have paid a deposit in person, only online payments.

Support was great, all questions were answered effectively and promptly.

If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW.

I love the fact that there is a video guide to help guide you through every single portion of setting up the site. It is easy to use and I love it so far.

The design and the configuration are elaborated and easy to use. The helpdesk is reponsive, what a good thing when you begin.

The program is friendly and has options and functionalities superior to those of other platforms. The price is reasonable, if the need and frequency of use is high.

I really enjoy working with this company. They have amazing customer support love it.

I can't think of a problem that hasn't been quickly addressed, most of the time it's been user error and a little education and I'm back online.

The customer service from SimplyBook have been more than helpful as well. It has made this new venture for our company pretty seamless.

Overall super simple and easy to use. Being an entrepreneur you need something that doesn't take all your free time to add in something simple to your site.

Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and  always resolve problem efficiently.

As a massage therapist and naturopath, I've been using the free version of SimplyBook.me as I have under 50 bookings per month. It suits my purposes very well, and I'm very happy with it.

Suddenly the customer service does not answer me. I can not make up my mind if I have to worry that I gonna miss customers because I can not get into my account again.

It is easy to use and set up, if I do run into an issue the support is amazing. My client's think is super easy and professional.

I had a lot of trouble doing my bookings. Now the system does it all for me and I can easily set preferences.

I like that it’s my very own Receptionist I like that it takes appointments and deposits without me having to stop what I’m doing to physically do it myself I greatly appreciate it.

I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features.

Simplebook.me is an absolutely amazing accomplishment and has the flexibility to do everything we need.

US Dollar

BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the Behavioral Health and Addiction Treatment industry. BestNotes merges a CRM and EHR tools into a highly eﬀective software that improves client interactions. BestNotes requires no upfront fees and offers users a month-to-month contract and free training/support.

BestNotes offers a fully integrated suite including scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. 

Automatic updates are applied to documentation to ensure audit and accreditation compliance. Point and click documentation allows users to quickly create group notes and treatment plans. 

BestNotes tracks sales activity; follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions starting with a secure and HIPAA- compliant patient portal that can be connected to a company’s website with a customized application to auto-populate into intake and clinical documentation. A smart calendar enables users to customize appointment types to include billing and necessary documents for service delivery. Calendar allows users to track no-shows, cancellations and attendance and send appointment reminders via text message. 

Our audit and accreditation compliant documentation includes: 

 Pre-Screen, Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychosocial Assessment, Psychiatric Evaluation, Comprehensive Diagnostic Assessment, Master Treatment Plan, Treatment Plan Review, Discharge Summary, Medication Management, Vitals/Allergies, Group Notes, Progress Notes (Clinical, DAP, Medication and SOAP options), Case Management, Utilization Review, Consents

Tracking outcomes, now a Joint Commission requirement, is easy with BestNotes!. Send and receive nationally recognized questionnaires electronically and view client and organizational reporting. 

Keep track of your ongoing charges and payments with a customizable ledger! Create invoices, superbills and easily build HCFA-1500 or UB-04 claim forms to eliminate double data entry.
 
To help facilitate effective management of Prior Auths for customers, the BestNotes Prior Authorizations module has been designed to allow staff to:
Input Authorization information for patients prior to services being rendered
Create Authorization templates in an effort to streamline data entry and help prevent input errors
Track and monitor usage of services rendered against a patient's Authorizations
With our eMAR, users can group clients together for a customizable med-pass time, prep medications and track inventory, see when a medication is taken or refused and capture employee and client signature, out-of-the-box reporting for easy quality assurance.

BestNotes reporting features comes with 60+ reports out of the box. Users can also build custom reports.

Human resources can securely store employee files, capture signatures for reviews, disciplinary action, notifications or benefits, receive customizable job applications through your website and track ongoing education credits.

Please contact us for a demonstration: sales@bestnotes.com


LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Meaningful Use Certified

Order Entry

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Referral Tracking

Task Scheduling

Electronic Signature

Confirmation/Reminders

Invoice Management

Calendar Management

ONC-ATCB Certified

Template Management

Scheduling

Assessment Management

Multi-Location

Self Service Portal

EMR/EHR

Compliance Management

E-Prescribing

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Forms Management

Handwriting Recognition

Workflow Management

Initial Assessments

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Medical Billing

Customizable Templates

Coding Assistance

Billing & Invoicing

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Progress Reports

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Physician Management

Therapy Notes

Practice Management

Medication Management

For Psychiatrists

Drug Reference Database

For Substance Abuse Therapy

Progress Notes

Notes Management

For Healthcare

Contact Management

Mac OS

Web browser (OS agnostic)

Windows 2000

No upfront fees, unlimited training and support and month-to-month contract. $55 per user/month for first 10 users, $22 per user/month for users 11-100 and $11 per user/month for users 101+. Visit https://www.bestnotes.com/pricing/ to learn more. 


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BestNotes

Live Online

Webinars

Documentation

Videos

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as enterprises with many locations. SMBs get a beautiful customisable booking website or they can insert a booking widget to their website. We offer a full range of different booking website templates that you can choose from (see here: https://simplybook.me/en/booking-page-themes) and then you can customize each one so that it fits your brand colors as well as add images of your logo, service providers and company locations.

What differentiates SimplyBook.me from other booking systems is that it is based on custom features.  So you can pick the custom features that you would like to include in your booking system and then pay accordingly. Today we have over 60 custom features including features such as to accept payments, enable Intake forms, offer Instagram bookings, sell gift cards, offer loyalty points, implement waiting lists or more. 

The clients, the ones booking the service, will always get sent booking reminders either by email or sms, which will reduce no-shows. With the system, users can also connect with Facebook, Instagram or Google and thereby add a “Book Now” button there to allow clients to book an appointment from those channels.

It is super easy to manage all bookings and clients. Users can download the admin app, and be notified every time a new booking comes in. You can see the calendar for the day, access clients and of course add, change or delete a booking if needed.

By using SimplyBook.me you can also easily nurture the relationship with your clients.  You will have a list of all clients who have booked your services and you can send them automatic book soon notifications, send them emails to let them know about your latest offerings or send them promotions and discounts f.x. when you are less busy. You can also offer your clients a branded client app to enable them to easily rebook your services and make you look super pro at the same time! 

SimplyBook.me also offers a specific enterprise solution to enable larger companies to easily manage all appointments within different locations.



Customer Surveys

Surveys & Feedback

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Booth Rental Management

Rescheduling

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Customer Mobile App

SSL Security

Before & After Pictures

Client Database

Group Scheduling

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

On Call Scheduling

Transaction History

Wait List Management

SMS Reminders

Team Calendars

Communication Management

Customer Accounts

Patient Intake

Customer Database

Recurring Appointments

Call Reminders

No-Show Tracking

Registration Management

Gift Card Management

Class Scheduling

Customizable Fields

Room Booking

Data Import/Export

Payment Reminders

Parent/Student Portal

Promotions Management

Customer Support

Two-Way Communication

Booking Notes

Free: $0 (50 bookings + 1 custom feature)

Basic $ 8.25/month (100 bookings + custom features)

Standard: $ 24.90/month (500 bookings + 8 custom features)

Premium: $ 49.90/month (2000 bookings + unlimited custom features)

All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

BestNotes vs SimplyBook.me

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