All BlueEHR Reviews

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Barry

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

I would say the best EHR for any practice.

I was using this product for free for about a year and they have started a paid package as well. So they contacted me and asked if i needed a paid one. I obviously said yes. They have helped me with setting up and implementing for my practice. Their pricing package is well planned and has been pretty cost effective for me personally. They are actually providing all the features for all their pricing packages and charge only for the number of users of the software. The software is very fast and completely reliable. It has been over 6 months that i am using this software. Also their support is fantastic.

PROS

User friendly, completely customizable, Great customer support

CONS

None that i know of for now.

Thomas

Medical Practice

Used less than 6 months

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2016

BlueEHS fits the bill

PROS

BlueEHS is a fairly complete ambulatory EMR package built on an open platform. The cloud-based model of deployment means that the organization doesn't have the overhead and costs associated with running this application in their own data center. The organization can focus their efforts on implementing the software and tuning it to their needs. The software has a high level of configurability and customization, allowing the organization to tailor the system to their specific needs. BlueEHS includes a patient portal, which allows the patient to review their complete medical record and to make their own entries on their health history, family history, and current issues. The patient can request an appointment and can send a secure message to their care team. In addition, the organization may develop their own modules to extend the functionality of the product with the provided API's. The database can be replicated from the cloud to a local instance which allows the organization to have complete access to all of their data. BlueEHS also supports multiple languages (very rare to find in any EMR platform), something that is important in countries where English is not the primary language. BlueEHS is a very impressive ambulatory EMR solution and with the upcoming addition of inpatient functionality, BlueEHS will be on par with many of the solutions costing many times more.

CONS

BlueEHS is a fairly new product that is based on the vendor's extensive experience with OpenEMR. We've found some minor issues in the application, but these have been quickly addressed by the vendor. Documentation can be spotty, but the support team has been very responsive to questions so far.

Tagreed

Used monthly for free trial

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed October 2017

A customizable electronic health records system that empowers doctors to define clinical workflows a

PROS

I have been using and customizing this product for a few months now. They have a clean fast interface and their support person has been exceptionally responsive.

Bryn

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Over 5 years experience with ZH Services and their commitment to helping our practice.

PROS

Custom templates, easy to use, great value, responsive management, weekly meetings for data updates, physician preparation for meaningful use and great staff

CONS

Connectivity with other vendors is difficult since other vendors have proprietary systems and Blue is open source a benefit

James

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2017

blueEHR Review

This is an amazing EHR software that i have been using for the last 10 months. The demographics, Reporting and patient portal are the highlights of blueEHR. I would really like to suggest this to my fellow practitioners and also some of the clinics that i am in touch with right now. Maybe they'll benefit from this the way i did.

PROS

Easy to understand. Ease of use.

CONS

How the note transfers to the letter to other physicians. It does not read well. They have promised to fix this soon. Let us see.

Tara

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

The best in the Industry as of now.

The thing that actually made me happy with this software is its malleability and customizable option. The ability to customize almost everything in the system is something that no other EHR software in the industry can provide. And I think this is the only EHR software in the industry that is completely API integrated and this has helped us in a lot of ways. Also the customer support is fantastic.

PROS

Customizability, and Cost effective.

CONS

It needs to be able to connect to different locations.

Sam

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Complete customisation and I love it!!

We have had a small requirement for the patient portal they provide. So we were looking for something that could help us get connected with our patients. That is when we found about BlueEHS. They helped in customising the whole thing pretty easily and swiftly... Now we have asked them to provide a complete EHR solution. And they are working on it now... The Only thing that i need to see them improve is on the Ease of Use methodology.. Yes, this is easy, but there are some areas where they can help us achieve stuff easier.. Well they have promised to upgrade them for us as well.. So We are hoping for a better solution in the interim.

Vendor Response

Thank You for the review Dr. Sam. We have made it our goal to have our customers satisfied. And hearing from a satisfied customer is always a boost for us. We will surely work on the areas that need improvement and we hope to give you a better interface soon.

Replied November 2016

Hosam

Medical Practice

Used less than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2016

Intelligent solution supported by an amazing team

PROS

flexibility in designing your own charting the way you like and most of all the availbility of support after sales

CONS

only cloud based no availability for inhouse or self hosted version

abdelrahman

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

great

totally castomizable . ease of use . great useful variable features &options . need to be with ability of integration with medical devices to get the results direct on blue ehs overall great software &very useful experience

Sharon

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

Exceptional. The best in the field.

The software is very easily navigated and comprehensive. The customer service is outstanding and to our company, this is equally important as the software itself.

Emmanuel

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

BlueEHS takes customization to the next level

One thing that stood out with this system is its intuitiveness and the level to which one can customize it. Pros: Easy to set up and customize, great billing module, Good customer support. Highly intuitive. Cons: A few modules not complete at the time of evaluating the system, notably inventory, Investigation orders e,g laboratory and radiology.

Rich

Medical Practice

Used less than 6 months

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2016

Flexible Customizable Highly Recommend

PROS

I have been using and customizing this product for a few months now. They have a clean fast interface and their support person has been exceptionally responsive.

CONS

The printing interface and layout is still not exact but they are working to correct

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