Bookeo vs Sawyer
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.2 / 5
Value for Money
4.2 / 5
4.4 / 5
Customer Support
4.2 / 5
4.6 / 5
Functionality
4.2 / 5
4.1 / 5
Last Review Written
September 17, 2024
September 4, 2024
Pros/Cons
Pros
- They love that it's so quick and easy to register for classes. And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.
- Customer service is on the ball and very helpful. I love that I have payment options at time of booking, to chose from like pay now, deposit or do nothing.
- Great detail to modifications and customer information requirements. EXCELLENT and fast customer service.
Cons
- Lately its been taking too long on my website and I am losing a lot of business because of it. It never used to be that way.
- No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications.
- I suggested to my client to just link to the portal instead but they said no.
Pros
- Sawyer is the perfect solution for a small business like mine looking for a simple and user friendly program to help book and reserve classes and birthday parties.
- Its easy it’s friendly, great design. The price for what you get is good and the support team is always there for me.
- I think this is a great product that is easy to change and work with from the backend. I love the customer service help I get as well, truly an amazing product.
Cons
- The widget slows your website down dramatically and the problem has existed for a long time. Customer Service is the major negative with this platform.
- I had it off on one class but not the other. You could say that my error.
- The way they address their clients and the way they are deeply out for information (emails of their clients', clients) - they are even sneaky about it.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
