--- title: "Booker Software Reviews, Demo & Pricing - 2026" description: "Review of Booker Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/booker-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web-Based EMR Software](https://www.softwareadvice.com/medical/web-based-emr-software-comparison/) / Booker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/booker-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/booker-profile/alternatives/) # Booker Review From $139/month 3 plans Wondering if Booker is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Booker 4.1 [(981)](https://www.softwareadvice.com/medical/booker-profile/reviews/) Pricing Starting at $139.00 flat rate per month ### About Booker Get an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in. Get better booking tools: Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized. Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Strea... mline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best. Do you work for Booker? [Manage this product listing](https://www.g2.com/products/booker/claim_requests/new?auto=true) Wondering if Booker is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. ## Booker User Interface ## Popular Booker Alternatives Main Product Booker 4.1 [(981)](https://www.softwareadvice.com/medical/booker-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.06Customer support - 3.91Functionality Pricing Starting at $139.00 per month Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 4.9 [(356)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.76Value for money - 4.96Customer support - 4.80Functionality Pricing Starting at $130.00 per month Get Price Alternative Product [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/) 4.5 [(1301)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.27Value for money - 4.58Customer support - 4.35Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) 4.4 [(296)](https://www.softwareadvice.com/retail/meevo-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.37Value for money - 4.57Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.74Value for money - 4.74Customer support - 4.68Functionality Pricing Starting at $24.00 per month Get Price ## Booker Pros and Cons We analyzed 981 verified reviews for Booker to find out what actual users really think. Select to learn more Customization And Intuitive Design Booker offers a user-friendly interface with clear layouts and intuitive navigation, making it easy for new users to learn and customize features to fit business needs. The platform allows for flexible service management and streamlines daily operations, helping teams stay organized and efficient. Streamlined Client Booking Experience Clients can easily book appointments online through Booker, whether from a website or mobile app. The system supports gift certificate sales, integrates with marketing tools, and allows for bookings anytime, reducing phone time and increasing convenience for both staff and customers. Accessible And Flexible Scheduling Booker simplifies scheduling for staff and clients with features like remote access, calendar customization, and easy rescheduling. Employees can view and manage their schedules from anywhere, improving communication and making it easier to coordinate appointments and daily tasks. Payment Issues And High Fees Booker's credit card processing is often unreliable, with frequent transaction errors, integration problems, and limited flexibility in merchant providers. Users face high fees, delayed deposits, and difficulties in managing gift certificates and refunds, impacting business operations. Frequent Glitches And Inflexibility Appointment scheduling in Booker is hampered by system errors, slow performance, and confusing notifications. Users struggle with booking multiple appointments, moving bookings, and dealing with inaccurate availability, which leads to missed appointments and client dissatisfaction. Inconsistent And Slow Assistance Users frequently report unreliable customer support, with long response times, lack of knowledgeable staff, and unresolved issues. Outages and software bugs often go unaddressed, leaving businesses without access to critical features and causing frustration during downtime. ## Booker Pricing and Plans Booker has three plans. Starter is $139.00/mo billed monthly. Accelerate and Ultimate are custom-priced. Starter $139.00 flat rate, per month Get the essential tools you need to run and manage your business, including online booking and text messaging.… Starter plan includes: - Send up to 3,000 text notifications & reminders - Streamline your intake process Accelerate Custom quote available Build relationships and keep clients coming back with elegant email campaigns and smart contact lists.… Accelerate plan includes: - Manage unlimited active staff profiles - Reach the right audience with smart contact lists - Build emails with customizable templates - Reward loyal clients Ultimate Custom quote available Take your business to the next level with automated marketing and client feedback tools.… Ultimate plan includes: - Automate your email & text marketing - Send unlimited 2-way text notifications & reminders - Prompt clients to post reviews - Track and incentivize every client referral - Fill last-minute openings and slow days automatically Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Booker pricing compare to alternatives? Booker's starting price is $139.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Booker4.1[(981)](https://www.softwareadvice.com/medical/booker-profile/reviews/) | $139.00 /mo | Not available | Not available | 3.8 | | [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)4.9[(356)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) | $130.00 /mo | Available | Not available | 4.8 | | [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)4.5[(1,301)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) | $300.00 /mo | Not available | Not available | 4.3 | | [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) | $23.99 /mo | Available | Not available | 4.6 | | [Meevo](https://www.softwareadvice.com/retail/meevo-profile/)4.4[(296)](https://www.softwareadvice.com/retail/meevo-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | Booker4.1[(981)](https://www.softwareadvice.com/medical/booker-profile/reviews/) * * * Starting price $139.00 /mo Free trial Not available Free version Not available Value For Money 3.8 - [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)4.9[(356)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) * * * Starting price $130.00 /mo Free trial Available Free version Not available Value For Money 4.8 - [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)4.5[(1,301)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) * * * Starting price $300.00 /mo Free trial Not available Free version Not available Value For Money 4.3 - [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) * * * Starting price $23.99 /mo Free trial Available Free version Not available Value For Money 4.6 - [Meevo](https://www.softwareadvice.com/retail/meevo-profile/)4.4[(296)](https://www.softwareadvice.com/retail/meevo-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 ## Booker Features - Features of Booker Access Controls/Permissions Accounting Activity Dashboard Alerts/Notifications API Appointment Management Appointment Scheduling Automated Scheduling Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Booth Rental Management Calendar Management Calendar Sync Client Database Client Management Client Portal Client Profiles Clock In/Out Commission Management Confirmations/Reminders Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management eCommerce Management Electronic Signature Email Marketing Email Reminders Employee Management Financial Management For Barbershops For Medical Spas For Retail For Salons and Spas Gift Card Management Inventory Management Inventory Tracking Item Management Loyalty Program Marketing Automation Mobile App Multi-Location Online Booking Ordering Automation Payment Processing Payroll & Commissions Payroll Management Performance Metrics Point of Sale (POS) Purchasing & Receiving Real-Time Reporting Recurring Appointments Recurring/Subscription Billing Referral Tracking Reminders Reporting/Analytics Rescheduling Retail Inventory Management Retail POS Sales Reports Scheduling SMS Marketing SMS Messaging Social Media Integration SSL Security Task Scheduling Third-Party Integrations Time & Expense Tracking Transaction History Treatment Packages Website Integration ## Booker Integrations Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Clover Integration rated undefined from -1 review Keap Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review ## Booker User Reviews ## Booker customer ratings - Overall rating: 4.1/5 - Total reviews: 981 ### Rating distribution - 5 stars: 487 reviews (50%) - 4 stars: 272 reviews (28%) - 3 stars: 107 reviews (11%) - 2 stars: 42 reviews (4%) - 1 star: 73 reviews (7%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 3.8/5 - Customer support: 4.1/5 - Functionality: 3.9/5 --- ### the best web i have ever used - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered my experience with booker was so great when i want to discover new books and learn any new information i would run to it immedatelly rather than wasting my time on other platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the security system when you can use it safely,it allows you to feel free and no hacks that can get close to your informations. #### Cons i like the system of it works it is so simple and good for kind of person like me,also how their customer service help me immediately --- ### Booker makes scheduling easier - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I had no issues with my experience while using Booker. After a while the service became unaffordable for my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The convenience of managing appointments and payroll makes the administrative work much easier. Customer service was always available with setting up,had questions or concerns about booker. #### Cons During the time using Booker you had to ask clients who their cell phone provider in order to get text message and some clients would act weird about giving that information. --- ### Not worth the cost - Overall rating: 3/5 - Reviewer: Christine H. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I lost money when the automated payment system glitched. I paid too much money for a system like this to lose money on it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Their CRM tool for touching clients is robust - it handles inquiry, intro, reminder and marketing emails very well. #### Cons Whenever anything goes wrong - like the app stops working correctly or automated payments stops working - it’s impossible to get help from customer service. --- ### A One Stop Shop for Operations - Overall rating: 5/5 - Reviewer: Haley D. - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Booker is a powerful and convenient platform for managing appointments and clients. A one stop shop for operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booker has offered strong scheduling, payment processing and marketing tools in one platform which has made my work life 10x easier! #### Cons At times there has been slow performance and system glitches however that is expected with most software. --- ### Everyone should be using Booker! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using this software for over two years now, and I can honestly say that it's one of the easier booking platforms to use. I get a lot of customers who say the same thing on their end as well. #### Cons The one thing that sometimes can be difficult is when guests have two different profiles that originated in different places. It would be nice to see that information from other salons, just in case there are any allergies we should be aware of prior to them coming in. --- ### Booker for Spa Management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Booker has been super easy to learn as well as easy to teach our new concierge/front desk staff. It is a very user friendly program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booker is very intuitive to use & was easy to learn. I use this software to manage our bookings at the Spa in which I manage & I love it! #### Cons There are some nuances with Booker that it just takes some getting used to. Sometimes it will pause when I am trying to make a new appointment & I have to refresh. This could be a Wifi issue though. --- ### Do Not Upgrade to Booker v2!!! - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For many years Booker was a good, functional system. Version 2 was the worst. Not able to use to run the business. Had to leave the service and move to another scheduling company during our busy holiday system as we were losing revenue due to the issues and inability to check clients (who use credit cards) out! System just kept crashing. Do not use Booker version 2!!!! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The reports and ease of onboarding employees, setting security levels and booking appointments. #### Cons Once we moved to Booker v2, we found the software to be completely unusable. Constantly freezing, unable to check out clients without crashing, unable to view past transactions easily. Version 2 was completely unusable and we were told there was no way to return to version 1. We lost all of that data and ease of use. --- ### More disappointed than impressed - Overall rating: 1/5 - Reviewer: Jeffrey N. - Industry: Retail - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Poor experience. Sure, extra stuff was neat, but that's not what I got Booker for. We need a R E L I A B L E system. Not one that I have to always complain about. Oh, on that note, customer service wasn't helpful, but rather sarcastic and unprofessional. Extremely unhappy. The only time I actually had a decent experience was when I was cancelling. That was the most painless experience I had. The irony there. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The email marketing functionality and the reporting was great. #### Cons Beyond the email marketing functionality/analytical reporting, I am very disappointed. There is so much down-time with the software - unreliable. As a high volume, high end nail salon, we need to make sure that this cloud-based software is up 99% of the time, which was also their guarantee. During the busy summer months, the software would go down every other day. Absolutely unreliable. The user interface (UI) is so ugly compared to other modern softwares. There's a lag during the appointment bookings. Easy-of-use is a fail. Difficult to use as the software wasn't logically built. They probably need to rebuild from the ground up. --- ### There are better systems out there for cheaper too - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered The customer services is terrible, the asigned you with a manager and if they are busy you can not get a hold of any one. The are also very rude. It very hard to conect with them when you have an issue. They like to locked you in with a contract. Most of booking systems out there allow you to cancel at any time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros the have a great couple massage systerm. d #### Cons a lot thing, like getting locked in a contract, event the sytem wasn't working for us we weren't able to dowgrade. They make it really hard for you to not cancel or downgrade. --- ### RUN! Do not sign up, unless you want to hate your life. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Cosmetics - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered The worst experience I've had with a service provider or tech provider, bar none. Our business used them for 10 years and we couldn't have been treated more poorly. When I was promoted and able to implement changes, we went with Mangomint, which is less expensive, and would recommend to anyone and everyone. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Absolutely nothing. Could not say a good thing about the service. Run, run, run as fast as you can. They won't care about you until you're leaving and they demand an exit interview. #### Cons The app constantly broke down. Terrible refresh rate on the desktop and app versions. Terrible tech support. Terrible customer support. --- Showing 1 - 10 of 981 Reviews [See All Reviews](https://www.softwareadvice.com/medical/booker-profile/reviews/) ## Booker Popular Comparisons [Mangomint vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/mangomint/)[ZENOTI vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/zenoti/)[Vagaro vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/vagaro/)[Meevo vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/meevo/)[GlossGenius vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/glossgenius/)[Boulevard vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/boulevard/)[DaySmart Salon vs Booker](https://www.softwareadvice.com/compare/110121-booker/vs/152899-DaySmart-Salon/)[Mindbody vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/mindbody/)[Fresha vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/shedul/)[Booksy Biz vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/booksy/)[WellnessLiving vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/wellnessliving/) [Compare All Alternatives](https://www.softwareadvice.com/medical/booker-profile/alternatives/) ## Other Top Recommended Web-Based EMR Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (514) Recently recommended **313** times [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (467) Recently recommended **258** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (916) Recently recommended **215** times [TotalMD](https://www.softwareadvice.com/medical/totalmd-profile/) **4.4** (66) Recently recommended **164** times Stuck Between Options? 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