# Booker Software Reviews, Demo & Pricing - 2026 > Review of Booker Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/booker-profile --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Booker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/booker-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/booker-profile/alternatives/) # Booker 2026: Benefits, Features & Pricing Wondering if Booker is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Booker 4.1 [(981)](https://www.softwareadvice.com/medical/booker-profile/reviews/) Pricing Starting at $139.00 per month ### About Booker Get an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in. Get better booking tools: Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized. Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Strea... mline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best. Wondering if Booker is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Booker User Interface ## Popular Booker Alternatives Main Product Booker 4.1 [(981)](https://www.softwareadvice.com/medical/booker-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.06Customer support - 3.91Functionality Pricing Starting at $139.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4107)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4154)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.39Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1162)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/) 4.7 [(409)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.18Value for money - 4.46Customer support - 4.59Functionality Pricing Starting at €69.00 per month Get Price ## Booker Pros and Cons We analyzed 981 verified reviews for Booker to find out what actual users really think. Select to learn more Customization And Intuitive Design Booker offers a user-friendly interface with clear layouts and intuitive navigation, making it easy for new users to learn and customize features to fit business needs. The platform allows for flexible service management and streamlines daily operations, helping teams stay organized and efficient. Streamlined Client Booking Experience Clients can easily book appointments online through Booker, whether from a website or mobile app. The system supports gift certificate sales, integrates with marketing tools, and allows for bookings anytime, reducing phone time and increasing convenience for both staff and customers. Accessible And Flexible Scheduling Booker simplifies scheduling for staff and clients with features like remote access, calendar customization, and easy rescheduling. Employees can view and manage their schedules from anywhere, improving communication and making it easier to coordinate appointments and daily tasks. Payment Issues And High Fees Booker's credit card processing is often unreliable, with frequent transaction errors, integration problems, and limited flexibility in merchant providers. Users face high fees, delayed deposits, and difficulties in managing gift certificates and refunds, impacting business operations. Frequent Glitches And Inflexibility Appointment scheduling in Booker is hampered by system errors, slow performance, and confusing notifications. Users struggle with booking multiple appointments, moving bookings, and dealing with inaccurate availability, which leads to missed appointments and client dissatisfaction. Inconsistent And Slow Assistance Users frequently report unreliable customer support, with long response times, lack of knowledgeable staff, and unresolved issues. Outages and software bugs often go unaddressed, leaving businesses without access to critical features and causing frustration during downtime. ## Booker Pricing and Plans Starting price: $139.00 per month Free Trial Free Version Starter $139.00 flat rate, per month Plan includes: - Send up to 3,000 text notifications & reminders - Streamline your intake process Accelerate Pricing available upon request Plan includes: - Manage unlimited active staff profiles - Reach the right audience with smart contact lists - Build emails with customizable templates - Reward loyal clients Ultimate Pricing available upon request Plan includes: - Automate your email & text marketing - Send unlimited 2-way text notifications & reminders - Prompt clients to post reviews - Track and incentivize every client referral - Fill last-minute openings and slow days automatically Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Booker Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Booker Access Controls/Permissions Accounting Activity Dashboard Alerts/Notifications API Appointment Scheduling Attendance Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Booth Rental Management Calendar Sync Client Management Client Portal Client Profiles Commission Management Confirmations/Reminders Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer Support Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management eCommerce Management Electronic Signature Email Marketing Email Reminders Employee Database Employee Management Employee Scheduling Financial Management For Barbershops For Medical Spas For Retail For Salons and Spas Gift Card Management Inventory Management Inventory Tracking Item Management Loyalty Program Marketing Automation Mobile App Multi-Location Online Booking Online Time Clock Ordering Automation Payment Processing Payroll & Commissions Payroll Management Performance Metrics Point of Sale (POS) Purchasing & Receiving Real-Time Reporting Real-time Scheduling Referral Tracking Reminders Reporting/Analytics Rescheduling Retail Inventory Management Retail POS Room Booking Sales Reports Schedule Distribution Scheduling Shift Swapping SMS Marketing SMS Messaging Social Media Integration Task Scheduling Third-Party Integrations Time & Expense Tracking Transaction History Treatment Packages Vacation/Leave Tracking Website Integration ## Booker Integrations Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Clover Integration rated undefined from -1 review Keap Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 7 integrations ## Booker User Reviews Overall Rating 4.1 Ratings Breakdown 5 50% 4 28% 3 11% 2 4% 1 7% Secondary Ratings Ease of Use 4.1 Value for money 3.8 Customer support 4.1 Functionality 3.9 ABDERRAHMANE E. Verified reviewer Telecommunications 5001-10000 employees Used daily for less than 6 months Review source Reviewed April 2026 the best web i have ever used 5 my experience with booker was so great when i want to discover new books and learn any new information i would run to it immedatelly rather than wasting my time on other platforms. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like the security system when you can use it safely,it allows you to feel free and no hacks that can get close to your informations. Cons: i like the system of it works it is so simple and good for kind of person like me,also how their customer service help me immediately Read More RG Ramika G. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed April 2026 Booker makes scheduling easier 4 Overall I had no issues with my experience while using Booker. After a while the service became unaffordable for my business. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The convenience of managing appointments and payroll makes the administrative work much easier. Customer service was always available with setting up,had questions or concerns about booker. Cons: During the time using Booker you had to ask clients who their cell phone provider in order to get text message and some clients would act weird about giving that information. Reasons for choosing Booker At the time it was a good fit for my business. Read More KD Kiana D. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed July 2019 Everyone should be using Booker! 5 Previously 4 Ratings Breakdown 5 Ease of use Previously 4 5 Value for money Previously 4 5 Customer support Previously 4 5 Functionality Previously 3 Pros: I have been using this software for over two years now, and I can honestly say that it's one of the easier booking platforms to use. I get a lot of customers who say the same thing on their end as well. Cons: The one thing that sometimes can be difficult is when guests have two different profiles that originated in different places. It would be nice to see that information from other salons, just in case there are any allergies we should be aware of prior to them coming in. Read More Christine B. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed April 2026 Not worth the cost 3 I lost money when the automated payment system glitched. I paid too much money for a system like this to lose money on it. Ratings Breakdown 4 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: Their CRM tool for touching clients is robust - it handles inquiry, intro, reminder and marketing emails very well. Cons: Whenever anything goes wrong - like the app stops working correctly or automated payments stops working - it’s impossible to get help from customer service. Read More VJ Vicki J. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed July 2025 Booker for Spa Management 4 Booker has been super easy to learn as well as easy to teach our new concierge/front desk staff. It is a very user friendly program. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Booker is very intuitive to use & was easy to learn. I use this software to manage our bookings at the Spa in which I manage & I love it! Cons: There are some nuances with Booker that it just takes some getting used to. Sometimes it will pause when I am trying to make a new appointment & I have to refresh. This could be a Wifi issue though. Read More JN Jeffrey N. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed January 2022 More disappointed than impressed 1 Poor experience. Sure, extra stuff was neat, but that's not what I got Booker for. We need a R E L I A B L E system. Not one that I have to always complain about. Oh, on that note, customer service wasn't helpful, but rather sarcastic and unprofessional. Extremely unhappy. The only time I actually had a decent experience was when I was cancelling. That was the most painless experience I had. The irony there. Ratings Breakdown 1 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: The email marketing functionality and the reporting was great. Cons: Beyond the email marketing functionality/analytical reporting, I am very disappointed. There is so much down-time with the software - unreliable. As a high volume, high end nail salon, we need to make sure that this cloud-based software is up 99% of the time, which was also their guarantee. During the busy summer months, the software would go down every other day. Absolutely unreliable. The user interface (UI) is so ugly compared to other modern softwares. There's a lag during the appointment bookings. Easy-of-use is a fail. Difficult to use as the software wasn't logically built. They probably need to rebuild from the ground up. Reasons for choosing Booker Meevo doesn't have a trial available. How can you trust a product that you cannot test drive? WTF? That's what I call garbage. Reasons for switching to Booker Fresha had a reliability issue as well, but on the user interface they were a 10/10. Easy to use. Modern. Many awesome features that we used frequently. If it wasn't for the reliable part, I still may use it. Read More VR Verified Reviewer Alternative Medicine 2-10 employees Used daily for less than 2 years Review source Reviewed March 2024 There are better systems out there for cheaper too 1 The customer services is terrible, the asigned you with a manager and if they are busy you can not get a hold of any one. The are also very rude. It very hard to conect with them when you have an issue. They like to locked you in with a contract. Most of booking systems out there allow you to cancel at any time. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: the have a great couple massage systerm. d Cons: a lot thing, like getting locked in a contract, event the sytem wasn't working for us we weren't able to dowgrade. They make it really hard for you to not cancel or downgrade. Reasons for switching to Booker Because customer service is terrible. you will be able to speak with your account manager for any reason. Read More MA Madison A. Verified reviewer Cosmetics 11-50 employees Used daily for more than 2 years Review source Reviewed October 2025 RUN! Do not sign up, unless you want to hate your life. 1 The worst experience I've had with a service provider or tech provider, bar none. Our business used them for 10 years and we couldn't have been treated more poorly. When I was promoted and able to implement changes, we went with Mangomint, which is less expensive, and would recommend to anyone and everyone. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Absolutely nothing. Could not say a good thing about the service. Run, run, run as fast as you can. They won't care about you until you're leaving and they demand an exit interview. Cons: The app constantly broke down. Terrible refresh rate on the desktop and app versions. Terrible tech support. Terrible customer support. Read More CW Carley W. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Review source Reviewed April 2025 Not my favorite booking software by far. 2 I did not enjoy Booker at all. Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys". Nothing in the booker booking system was easy or made sense Ratings Breakdown 1 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: It has an unlimited amount of options for services and prices as well as staff. Cons: Confusing system, spent over 6 months trying to learn it and it's so convoluted I don't understand why anybody would use this, and it's next to Impossible to try to book online through the app Read More ED Emily D. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed June 2025 Not the best, not the worst. 3 We used it for years, but the quality never seemed to improve. The customer service was also pretty unreliable. We would be on hold for up to an hour sometimes waiting for a representative. Overall it is not the best option - there are way cheaper and better quality software options. Ratings Breakdown 4 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: It was relatively easy to navigate and for the most part, clients had minimal issues when booking. The reports were very thorough as well. Cons: It was glitchy, inconsistent and slow. Occasionally appointments and time blocks would disappear. The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process. Also, the credit card fees were unsustainable. The cost is outrageous for the quality of the product. Read More Showing 1 - 10 of 981 Reviews [See All Reviews](https://www.softwareadvice.com/medical/booker-profile/reviews/) ## Booker Popular Comparisons [Calendly vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/calendly/)[Google Calendar vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/google-calendar/)[Vagaro vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/vagaro/)[Acuity Scheduling vs Booker](https://www.softwareadvice.com/medical/acuity-profile/vs/booker/)[GlossGenius vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/glossgenius/)[Mindbody vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/mindbody/)[Mangomint vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/mangomint/)[Boulevard vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/boulevard/)[Booksy Biz vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/booksy/)[Fresha vs Booker](https://www.softwareadvice.com/medical/booker-profile/vs/shedul/) [Compare All Alternatives](https://www.softwareadvice.com/medical/booker-profile/alternatives/) ## Other Top Recommended Appointment Scheduling Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **198** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (366) Recently recommended **24** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **19** times [CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/) **3.6** (112) Recently recommended **18** times Stuck Between Options? 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