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> Reviews of Booker. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Booker is a good fit for you!

Source: https://www.softwareadvice.com/medical/booker-profile/reviews

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Booker Reviews

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[Overview](https://www.softwareadvice.com/medical/booker-profile/)

Reviews

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# Booker Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(487)

4

(272)

3

(107)

2

(42)

1

(73)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4.1

Value for money

3.8

Functionality

3.9

* * *

### Pros

"Their CRM tool for touching clients is robust - it handles inquiry, intro, reminder and marketing emails very well."

"The convenience of managing appointments and payroll makes the administrative work much easier."

"Our business used them for 10 years and we couldn't have been treated more poorly. When I was promoted and able to implement changes, we went with Mangomint, which is less expensive, and would recommend to anyone and everyone."

### Cons

"During the time using Booker you had to ask clients who their cell phone provider in order to get text message and some clients would act weird about giving that information."

"Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys"."

"At times there has been slow performance and system glitches however that is expected with most software."

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Booker Reviews, Pros and Cons - 2026 Software Advice