Booker vs DrChrono

RATING:

4.1

(972)

Booker has 972 reviews and a rating of 4.08 / 5 stars vs DrChrono which has 479 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (972)
4.0 (479)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 27, 2024
April 11, 2024
Pros/Cons
  • Pros

  • Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.
  • It has good booking feature that notified employees and customers of appointments.
  • Cons

  • Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.
  • I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.
Read all user reviews
  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos