All TigerConnect Physican Scheduling Reviews

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Patrick

Verified reviewer

Medical Practice, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

This online software saved me countless hours and lots of frustration compared to our paper system

We have eliminated the previously scheduled doctor/provider meetings we had to have with our paper scheduling system. Now they just look at the tallies and print out their year view on their own. They use their phones or laptops to check the schedule, make swaps or submit vacation requests. We all stress a lot less over call.

PROS

Intuitive and fun to use. Up to the second, updated schedules. Accessible anywhere. Great support from a real person.

CONS

Hard to say. Its so much better than what we were doing. I don't miss the arguments that we used to have with the errors of our old paper scheduling

Vendor Response

Thanks Dr. Zook!

Replied April 2019

LACHANDA

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

Call Scheduler review

no matter the issues I do love the ease of use and the availability for all areas to see it in real time.

PROS

the ease of using it. changes are immediately seen.

CONS

I don't like the options to add multiple days for docs to schedule by checking the dates. its very time consuming when you have more that one schedule and docs to enter. you should be able to enter the docs names and the dates and it changes it, without having to go and delete and then reenter.

Vendor Response

Thank you LaChanda! We appreciate your feedback. Customer Success will reach out to you to see if we can improve on our ease of use.

Replied April 2019

User Profile

Jason

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

A great start

overall its been a great experience and the switch has been a solid choice

PROS

Its been a great program to use to help organize my employees schedules and coverage for a medical group

CONS

it still needs work to help enhance the entering of times into the program. at times it is confusing

Vendor Response

Jason, thanks for your review and the great feedback. We will be in touch to learn more about your request to enhance the entering of times into Call Scheduler.

Replied February 2020

Clay

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Cardiology Practice Call Schedule

Overall very happy with Call Scheduler. Like many other groups I suspect, we utilized an antiquated spreadsheet to schedule physicians across 10 different hospital responsibilities. It was labor intensive and difficult to communicate in real time. Those issues have significantly diminished with Call Scheduler.

PROS

I appreciate the rules and auto scheduling which almost eliminates a majority of the routine manual entry of data.

CONS

I wish the platform would alert end users if a change is made within a 30 day period (higlight, border the change in red, etc.) thereby drawing attention to it.

Reason for choosing TigerConnect Physican Scheduling

Value and ease of use.

Vendor Response

Thanks for your review Clay. I will reach out to you to get more detailed info on your product enhancement idea. Sounds interesting.

Replied August 2019

Rebecca

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Call Scheduler

Exceptional experience. The company is very good to work with on any questions or request for improvement to functionality. It has decreased the work load of our staff in making changes to physician schedules and the ease in which anyone can see where our physicians are for any given day is fantastic. I highly recommend this company and their product.

PROS

It is very easy to use and it will improve communication with your company.

CONS

I would prefer when changes are made to a particular date the system would not reset to the top of the page when it refreshed.

Abbey

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Call Scheduler for Large Neuroscience Practice

The staff is always available and very helpful! The support team has been an absolute pleasure to work with :).

PROS

Easy to use, excellent features, and our providers love the mobile app to review their schedules.

CONS

Honestly, I have not encountered any cons for this software.

Vendor Response

Thanks Abby, we love working with you and your team!

Replied April 2019

Janelle

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Wonderful Service and Excellent System

Call Scheduler is an easy to use program with wonderful helps for our practice. The customer service is exceptional and I know when I call I will always receive the help I need.

PROS

Easy to use software and very functional.

CONS

No cons on our end. The system is very helpful for what I need.

Patty

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Great Product

PROS

I like the tracking method, the rules that you put in work fabulous, and the crossing of jobs is huge benefit.

CONS

There is no way for you to cancel a vacation, CME, etc. day off.

Jonathan

Medical Practice, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great Scheduling System

I use this roughly every other day. It’s reliable and very convenient to use. Thanks!

PROS

This is the most user-friendly scheduling system I have ever used. I’ve been through many scheduling systems and this one, by far, beats out all of the rest.

CONS

Nothing negative to say at all about this system

Tina Kerr

Verified reviewer

Medical Practice, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Time Saver

Excellent customer service especially during the set-up period. It made a daunting process enjoyable.

PROS

Call-scheduler allowed me to complete the schedule of an entire year in a weekend. It ensures a fair distribution and is very easy to use.

CONS

Excellent, no significant complaints at this time.

Julius

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Amazing support team and customer experience!

Call Scheduler has made management of our call schedule much better, including communication among call team.

PROS

Mobile interface is very useful and product is easy to learn.

CONS

Adding to schedule easier than removing from schedule.

Vendor Response

Thanks for being a great customer Dr. Pepper!

Replied April 2019

John

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Great product, Great Customer Support

The folks at Adjuvant are very responsive and great to work with. The product does what it says it will do.

Vendor Response

Thanks John! It was a pleasure to work with you!

Replied April 2019

Kimberly

Veterinary, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

experience with call scheduler

CSRs were great to work with. CSRs helped us to set everything up and did an amazing job with us. There were times I know we were difficult and she was patient with us throughout it all. They are both wonderful!

PROS

We liked that we are able to set rules in place to make our schedule a bit easier. We like that it will populate our schedule for us instead of us doing it manually each time.

CONS

Just the learning curve was a bit rough. Just a lot to take in.

Vendor Response

Thanks for being a great new customer!

Replied April 2019

Showing 1 - 13 of 13 Reviews