# Carepatron Software Reviews, Demo & Pricing - 2026

> Review of Carepatron Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/care-patron-profile

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Carepatron

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Overview

[Reviews](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/care-patron-profile/alternatives/)

# Carepatron 2026: Benefits, Features & Pricing

Wondering if Carepatron is right for your organization?

Our Mental Health Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Carepatron

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $23.00 per month

### About Carepatron

Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve.

Whether you’re a solo practitioner or part of a team, Carepatron helps you run your practice seamlessly with online booking, health records, tasks, notes, chat, video, AI, and more—all in one place.

With easy customization in just a few clicks, Carepatron empowers practices of every size to deliver services more efficiently, save time, and achieve better outcomes.

Wondering if Carepatron is right for your organization?

Our Mental Health Software selection experts can help you in 15 minutes or less.

## Carepatron User Interface

## Popular Carepatron Alternatives

Main Product

Carepatron

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.56Value for money
-   4.49Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)

4.9

[(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.85Value for money
-   4.86Customer support
-   4.82Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)

4.4

[(1048)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.26Value for money
-   4.38Customer support
-   4.12Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/)

4.6

[(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.30Value for money
-   4.38Customer support
-   4.34Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Alleva](https://www.softwareadvice.com/medical/alleva-profile/)

4.5

[(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.51Value for money
-   4.54Customer support
-   4.41Functionality

Pricing

Available upon request

Get Price

Alternative Product

[CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/)

4.7

[(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.74Value for money
-   4.88Customer support
-   4.52Functionality

Pricing

Starting at $49.95 per month

Get Price

## Carepatron Pros and Cons

We analyzed 858 verified reviews for Carepatron to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Interface

Users consistently highlight Carepatron's straightforward design and simple navigation. The platform is easy to learn, with clear instructions and accessible features that make it convenient for both new and experienced users to manage tasks and stay organized.

Responsive And Helpful Support Team

Carepatron's customer support is frequently praised for being quick, attentive, and genuinely helpful. Users appreciate having real people available to address issues, answer questions, and incorporate feedback, making it easier to resolve problems and feel supported while using the platform.

Streamlined Clinic And Patient Management

Carepatron offers tools that simplify practice management, including customizable care plans, secure document handling, and a user-friendly patient portal. Healthcare professionals value its ability to centralize records, support daily operations, and provide affordable solutions for both solo practitioners and larger clinics.

Cost Concerns For Smaller Practices

Many users feel Carepatron's pricing is high, especially for solo practitioners, small businesses, and nonprofits. Subscription costs are often seen as difficult to justify, with some users finding the platform unaffordable or expressing concern about recent and potential price increases.

## Carepatron Pricing and Plans

Starting price: $23.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

-   Telehealth
-   1 GB Storage
-   Client Portal
-   Automated Billing & Payments
-   Live Support

Essential

$23.00

per user, per month

Plan includes:

-   Automatic Reminders
-   Two-Way Calendar Sync
-   Video Waiting Room
-   Template Import
-   Priority Support
-   5k Tasks
-   Shortcuts

Plus

$31.00

per user, per month

Plan includes:

-   Unlimited AI Credits
-   Unlimited Storage
-   Unlimited Tasks
-   Group Scheduling
-   Group Video Calls
-   Shared Inbox
-   Custom Branding
-   Mobile App

Advanced

$36.00

per user, per month

Plan includes:

-   Manage User Roles & Permissions
-   90 Day Data Retention
-   White Labeling
-   Google Analytics
-   Account Manager
-   Data Import
-   Customer Success Manager
-   Billing and Payments

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Carepatron Features

-   Popular features found in Mental Health
    
    Charting
    
    Claims Management
    
    Confirmations/Reminders
    
    Document Management
    
    E-Prescribing
    
    HIPAA Compliant
    
    Initial Assessments
    
    Medical Billing
    
    Patient Portal
    
    Secure Messaging
    
-   More features of Carepatron
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Assessment Management
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Calendar Management
    
    Calendar Sync
    
    Care Plan Management
    
    Case Notes
    
    Chat/Messaging
    
    Client Management
    
    Client Portal
    
    Clinical Care
    
    Clinical Notes
    
    Coding Assistance
    
    Communication Management
    
    Compliance Management
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    Customer Database
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Decision Support
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    Electronic Payments
    
    Electronic Signature
    
    Email Reminders
    
    EMR/EHR
    
    Event/Activities Planning
    
    Event Scheduling
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    For Chiropractors
    
    For Healthcare
    
    For Home Care Providers
    
    For Long Term Care
    
    For Medical Purposes
    
    Forms Management
    
    For Nursing Homes
    
    For Occupational Therapists
    
    For Physical Therapy
    
    Home Health Care Management
    
    Incident Management
    
    Insurance Eligibility Verification
    
    Invoice Management
    
    Live Chat
    
    Meal/Nutrition Management
    
    Medical History Records
    
    Medication History
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Location
    
    Multi-Provider Practice
    
    Onboarding
    
    Online Booking
    
    Online Payments
    
    Patient Communications
    
    Patient Engagement
    
    Patient Intake
    
    Patient Management
    
    Patient Questionnaires
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Processing
    
    Physician Management
    
    Physician Scheduling
    
    Point of Care System
    
    Practice Management
    
    Progress Reports
    
    Progress Tracking
    
    Real-Time Reporting
    
    Records Management
    
    Recurring Appointments
    
    Rehabilitation Management
    
    Reminders
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Rescheduling
    
    Role-Based Permissions
    
    Scheduling
    
    Self Service Portal
    
    SMS Messaging
    
    SMS Reminders
    
    Task Management
    
    Task Progress Tracking
    
    Task Scheduling
    
    Template Management
    
    Therapy Notes
    
    Third-Party Integrations
    
    Treatment Planning
    
    User Management
    
    Video Conferencing
    
    Workflow Management
    

## Carepatron Integrations

Google Calendar

Integration rated 4.6 from 74 reviews

Stripe

Integration rated 4.7 from 30 reviews

Zoom Workplace

Integration rated 4.6 from 29 reviews

Microsoft Outlook

Integration rated 4.2 from 13 reviews

Doxy.me

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

See all 11 integrations

## Carepatron User Reviews

Overall Rating

4.4

Ratings Breakdown

5

57%

4

33%

3

8%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.5

Functionality

4.3

Cynthia Novee Jane D.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2026

Good Functionality, Needs Interface Improvements

4

Overall, my experience with Carepatron has been generally positive, especially because of its affordability, reliable record-keeping, billing features, and highly accurate transcription. However, for someone like me who is working solo and not managing a team, long-term affordability is very important. If the platform can sustain pricing that remains reasonable for solo practitioners, it would be an excellent solution. I also think it would benefit from adding more features specifically designed for individuals who manage their practice alone, as many of the current tools seem more geared toward teams.

Ratings Breakdown

4

Ease of use

3

Value for money

1

Customer support

4

Functionality

Pros:

What I like most about Carepatron is its affordability and the opportunity to try it through a free trial, which makes it easy to explore the platform without a big upfront commitment. It offers strong record-keeping features that help keep client information organized and easy to access. The billing tools are also very helpful, making it simpler to manage invoices and payments in one place. One of my favorite features is the transcription function—I really appreciate how accurate it is, which saves time and reduces the need for manual note-taking.

Cons:

What I like least about Carepatron is its interface, which feels outdated and not very visually appealing. The overall design looks dull, with boring colors that make the platform less engaging to use. I also wish there were more customization options for the dashboard so users could better tailor the layout and appearance to suit their workflow and preferences. In addition, the subscription pricing doesn’t always seem to add up correctly and can feel more expensive than expected based on the actual calculations. The HELP features are also not very reliable, as some of them do not function properly when needed.

Reasons for choosing Carepatron

First, my records are already here and learning new platform is such a hassle. Then the pricing, they're much more expensive. Some i think are more inclined with medical features.

Vendor Response

Hi Cynthia, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron!

Replied April 2026

Read More

AH

Andre H.

Verified reviewer

Alternative Medicine

Self-Employed

Used daily for more than 2 years

Review source

Reviewed April 2026

Using Carepatron the mostly highs and occasional lows

4

It is more than adequate for my needs and the improvements that have been made to the desktop version have always made my user experience better but I have been frustrated when making or managing bookings on my mobile device.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn. The product is definitely value for money and great for appointment management. The interface is easy to use on a computer but a bit clunkier on a mobile device and the constant updates on accessing the the system do get a bit frustrating especially on the mobile app. I am not currently using the patient record function.

Cons:

The use from a mobile device is often frustrating with slow initial load times followed by an update that then further delays the ability to use the app on the go

Reasons for choosing Carepatron

Free trial and found it easy enough to set up

Reasons for switching to Carepatron

Increasing costs and poor support when I had issues meant the value for money went down

Vendor Response

Hi Andre, we're glad to hear that you've found Carepatron to be great value and that the desktop experience, appointment management, and our customer support have been working well for you. That's exactly the standard we aim for. We completely understand your frustration with the mobile app, particularly around load times and update interruptions. Your feedback here is incredibly helpful, and improving mobile performance is an active priority for our team. Thank you again for being part of the Carepatron community.

Replied April 2026

Read More

Melissa Z.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

One year into CarePatron

5

It is amazing. I am able to have live video conferencing with multiple appointments as long as they setup an appointment in the same time slot

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

They state they are always free and so far have kept that business model. Their pay feature is optional

Cons:

The website occasionally logs me out. It is a minor distraction compared to the value it provides to remote professionals

Reasons for choosing Carepatron

It fit my remote practice model appropriately

Vendor Response

Thank you for sharing your detailed feedback. We’re glad to hear that Carepatron’s free core offering and optional paid features continue to support your remote practice, and that live video conferencing has been valuable for managing multiple appointments. We appreciate you noting the occasional logouts, and feedback like this helps us continue improving reliability and performance. If you need any assistance or have questions as you continue using the platform, our support team is always available through the website or directly from your user dashboard.

Replied January 2026

Read More

RC

Ruby C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Carepatron for Small OT Clinic

5

its affordability and ease of use, which make it a practical option for managing daily tasks without a steep learning curve. The platform is intuitive and allows me to complete documentation, scheduling, and patient management efficiently. While there are some areas that could be improved, the overall value it provides for the cost and its user-friendly design make it a helpful tool in my practice.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

it offers great value for the cost while still providing all the essential features I need in one place. The platform is very easy to use, which makes daily tasks more efficient and reduces the time spent navigating complicated systems. Its patient management tools are especially helpful, allowing me to keep everything organized and accessible, from documentation to scheduling. I also appreciate how simple it is to create and customize templates, which saves time and ensures my notes and workflows are tailored to my specific needs. Overall, it helps streamline my practice without adding unnecessary complexity.

Cons:

few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be. For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct. I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile. The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be. Additionally, I don’t like that other clinicians in the system can see how much I bill patients, as it raises concerns about privacy and internal boundaries.

Reasons for switching to Carepatron

switched from simplepractice due to the price as I have more than 2 employees in the team.

Vendor Response

Hi Ruby, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron!

Replied April 2026

Read More

TK

Taylor K.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed March 2026

Carepatron is a great up and coming system for mental health providers

4

Overall, my experience has been good. I like how the system currently works and can see the growth that the system is making. I have hope for improvements to be made that will make the program even better to use in the future. Even with how it is right now, it's a great new system!

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

\- Good pricing options - Great customer service, very friendly, helpful and responsive. - Easy to navigate, learn how to use.

Cons:

\- Cannot integrate insurance in Canada - No waitlist options for appointments (i.e., let this person know if there's a cancellation) - Would like to see a more developed customization process for email and SMS notifications.

Reasons for choosing Carepatron

Better pricing, especially for the specific features that I needed. The pricing here is much more fair for what I need while the other systems up charge a whole level for one specific feature they know clinicians want/need.

Vendor Response

Hi Taylor, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron!

Replied March 2026

Read More

VR

Verified

Reviewer

Mental Health Care

Self-Employed

Used daily for free trial

Review source

Reviewed April 2026

Beware the Free Account (You may get locked out/Forced to pay for upgrade)

1

I was very disappointed by the failure to accurately represent the limitations of the trial period and free account. I don't expect much for free but the misleading suggestion that there is a viable free option was very frustrating. You can really only have a few records for 1 patient and then you get locked out.

Ratings Breakdown

2

Ease of use

3

Value for money

3

Customer support

2

Functionality

Pros:

This initially seemed like an OK option for a small therapy practice but the user interface is really awkward in terms of basic billing and documentation for a mental health private practice.

Cons:

The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade. There is a warning that you are nearing your limit but in my mind, that should not mean you will lose access to everything. I was unable to delete my account or retrieve any records that were within the free 1 GB without paying. They eventually agreed to give me access to delete my account but I was still blocked from downloading the client records which I was able to do before I hit the storage limit.

Reasons for choosing Carepatron

I thought it was going to be easier and less expensive.

Reasons for switching to Carepatron

Looking for a less expensive option, not dependent on number of sessions per month. I would go back to TA after trying Carepatron.

Vendor Response

Thank you for taking the time to share your experience. We're truly sorry for the frustration you encountered. That's not the experience we want for any user, and we understand how alarming that must have been in a clinical setting where continuity of client records is critical. We'd welcome the opportunity to make this right. If you're open to it, please reach out to our support team directly and we'll do our best to assist with any outstanding record retrieval. Thank you again for your honest feedback, it directly informs how we improve.

Replied May 2026

Read More

TM

Taj M.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2026

Room for Growth

2

I really appreciate the mission of Carepatron; however, the performance is not great. I think practices would be okay paying for convenience because the EHR you choose is crucial for the flow of the practice. I think there is a way to have an affordable EHR while being user friendly. I understand we can’t get all the bells and whistles for the price, but I believe there’s room for improvement. I have hope to see Carepatron continue to grow successfully and benefit practices effectively.

Ratings Breakdown

4

Ease of use

2

Value for money

4

Customer support

2

Functionality

Pros:

I appreciate the accessibility it provides for small practices. I like being able to see other clinicians templates for certain documents in the community tab.

Cons:

An assessments tab is needed. Coming from Sessions Health, they had a plethora of assessments in the database. We were able to click the assessment and it would score and interpret the assessment after it was submitted. It wasn’t a word document. I also had the option to set reminders to administer the assessment within a timeframe of my choosing. It’s hard to keep up with when to reassess multiple clients. I also was able to set a reminder to review the treatment plan. I would like a section for a note that isn’t clinical and the client wouldn’t have access to it. It would have things like their social supports names, their favorite color, etc., rapport building material that I can reference and things that wouldn’t be appropriate in a clinical note. It’d be nice to not allow multiple colors for the calendar. Everyone should have the same colors to look uniform. For example, new clients who haven’t completed paperwork could be yellow, new clients who completed the paperwork will be purple, recurring clients could be blue. Allowing each clinician to change their theme gets confusing and looks tacky. There needs to be a note template in the system. The system kind of looks unprofessional. It looks like a bunch of google docs documents rather than an EHR. It takes so long creating our own documents or trying to correct how a document was uploaded into the platform. Constantly having to reload the website or app is so annoying. I don’t understand its purpose. I have a different price than other clinicians in my practice and I find myself having to create invoices manually for each appointment separately. I would like to have more control over my fees and have the invoices be automatically set when the appointment is created. The owners shouldn’t have so much control, especially if they are running a 1099 practice. They can block what features we can and can’t use. I think scheduling and fees should be within individual clinicians control. I never get notifications for the app although I have them on. I have to constantly check the app for any new inboxes. I like that there are AI generated notes; however, I don’t like the transcript being there. It should be optional.

Reasons for switching to Carepatron

I transferred to a different practice that does not use Sessions Health.

Vendor Response

Hi Taj, thank you for taking the time to share such detailed feedback. We appreciate your honesty on assessments, invoicing, notifications, and document formatting, and all of it has been passed along to our product team. It's clear you care about seeing Carepatron improve, and that input matters to us.

Replied April 2026

Read More

SB

Samantha B.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2026

Choose ANYTHING else

1

TERRIBLE. I will NEVER go back to Carepatron. Great concept, terrible execution, no knowledgable CSR. My practice lost money daily for missed sessions due to non working links and patients could never sign in. The quality of the virtual session was terrible, pixelated, sound quality was awful. The customization was great there were so many hidden features that were NOT gone over in the videos. We schedule with CSR to learn more and even they admitted "we are aware that these things are not covered in the videos. We will make additional videos eventually, but for now the best we can offer is to help you with the issue if you run into it". That is TERRIBLE business practice.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

The customization allowed is incredible. So detailed, its like you created it yourself. Everything gets branded to your practice 100% and you set it up exactly how you want your personal EHR to operate.

Cons:

NOTHING worked. CONSTANT glitches. Session links did not work. AI Scribe NEVER worked. Notes did not populate. Billing was a nightmare and always incorrect then did not have the capacity to correct it.

Reasons for choosing Carepatron

Pricing and not having to pay for each admin account.

Reasons for switching to Carepatron

Price and customization capabilities. Carepatron was more flexible and allowed my practice to operate how we felt best versus it being decided for us.

Vendor Response

Hi Samantha, we're sorry to hear about the issues your practice experienced, especially the impact on your sessions and revenue. That's not acceptable, and your feedback on session links, video quality, AI Scribe, and billing has been escalated to our team. We appreciate you taking the time to share this so we can do better.

Replied April 2026

Read More

KC

Kelsey C.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2026

Honest Review from A Mental Health Therapist

3

Carepatron has been a learning curve, but I have felt supported by their staff. I hope that bugs are continually fixed and to stay with Carepatron as the software could be the next simplepractice with some minor tweaking. The price is affordable for therapists like me so I hope that remains the same or similar.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

The price and options of what the price can do really attracted me to Carepatron. The price is firmly worth it. I really like the telehealth option. Most of my clients can easily hop on for session it seems. I also like the fact of how easy it is to book through the booking link for clients. I think that has helped me retain client consults and client in general. The customer support team is also accessible, even if they respond in a few hours, they always respond. I like that I can set the appointment reminders for clients as I have a 48 hour cancellation policy, but would love a reminder at the 15 minute mark before session.

Cons:

Billing is clunky. I often spend a lot of time going back and cleaning up billing for appointments that never even happened or that just have been difficult to edit either the invoice or the claim. I overall would love to see some improvement as I use both insurance and self pay options for clients. Patient records have been okay, but I would like to see better ease for working with minor clients, this has been tedious. Lack of appointment reminders that are less than one hour have been a little difficult.

Reasons for choosing Carepatron

I liked the interface more and pricing was also better.

Reasons for switching to Carepatron

It really came down to pricing. I plan to add more clinicians to my practice and therefore need to make sure I am choosing an affordable option.

Vendor Response

Hi Kelsey, thank you for the thoughtful and detailed review. We're glad telehealth, booking, and our support team have been working well for your practice. Your feedback on billing workflows, minor client records, and shorter reminder intervals has been shared with our product team.

Replied April 2026

Read More

Andrew K.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed March 2026

Limited functionality for couples therapists

3

Customer service is friendly and sometimes quick in their responses, but the glitches are frustrating.

Ratings Breakdown

3

Ease of use

3

Value for money

4

Customer support

2

Functionality

Pros:

It was relatively easy to import notes from a previous EHR program. And the calendar program is intuitive.

Cons:

If you see couples, it's not possible to automatically load / carry forward group notes from previous sessions. You have to go back to notes from previous weeks, copy the content, and then paste it into the present note. That's a huge pain.

Reasons for choosing Carepatron

Carepatron appeared to have features that I needed.

Reasons for switching to Carepatron

Carepatron was less expensive than Simple Practice.

Vendor Response

Hi Andrew, thank you for the honest feedback. We hear you on the frustration with group notes not carrying forward for couples sessions, and we've shared that specific workflow gap with our product team. Glad the import process and calendar have been working well for you.

Replied April 2026

Read More

Showing 1 - 10 of 858 Reviews

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## Carepatron Popular Comparisons

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