# Carepatron Software Reviews, Demo & Pricing - 2026 > Review of Carepatron Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/care-patron-profile --- [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / Carepatron Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/care-patron-profile/alternatives/) # Carepatron 2026: Benefits, Features & Pricing Wondering if Carepatron is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Carepatron 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) FrontRunner 2026 Pricing Starting at $23.00 per month ### About Carepatron Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. Whether you’re a solo practitioner or part of a team, Carepatron helps you run your practice seamlessly with online booking, health records, tasks, notes, chat, video, AI, and more—all in one place. With easy customization in just a few clicks, Carepatron empowers practices of every size to deliver services more efficiently, save time, and achieve better outcomes. Wondering if Carepatron is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. ## Carepatron User Interface ## Popular Carepatron Alternatives Main Product Carepatron 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1033)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) 4.6 [(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.38Customer support - 4.34Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/) 4.7 [(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.74Value for money - 4.88Customer support - 4.52Functionality Pricing Starting at $49.95 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price ## Carepatron Pros and Cons We analyzed 858 verified reviews for Carepatron to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface Users consistently highlight Carepatron's straightforward design and simple navigation. The platform is easy to learn, with clear instructions and accessible features that make it convenient for both new and experienced users to manage tasks and stay organized. Responsive And Helpful Support Team Carepatron's customer support is frequently praised for being quick, attentive, and genuinely helpful. Users appreciate having real people available to address issues, answer questions, and incorporate feedback, making it easier to resolve problems and feel supported while using the platform. Streamlined Clinic And Patient Management Carepatron offers tools that simplify practice management, including customizable care plans, secure document handling, and a user-friendly patient portal. Healthcare professionals value its ability to centralize records, support daily operations, and provide affordable solutions for both solo practitioners and larger clinics. Cost Concerns For Smaller Practices Many users feel Carepatron's pricing is high, especially for solo practitioners, small businesses, and nonprofits. Subscription costs are often seen as difficult to justify, with some users finding the platform unaffordable or expressing concern about recent and potential price increases. ## Carepatron Pricing and Plans Starting price: $23.00 per month Free Trial Free Version Free $0.00 flat rate Plan includes: - Telehealth - 1 GB Storage - Client Portal - Automated Billing & Payments - Live Support Essential $23.00 per user, per month Plan includes: - Automatic Reminders - Two-Way Calendar Sync - Video Waiting Room - Template Import - Priority Support - 5k Tasks - Shortcuts Plus $31.00 per user, per month Plan includes: - Unlimited AI Credits - Unlimited Storage - Unlimited Tasks - Group Scheduling - Group Video Calls - Shared Inbox - Custom Branding - Mobile App Advanced $36.00 per user, per month Plan includes: - Manage User Roles & Permissions - 90 Day Data Retention - White Labeling - Google Analytics - Account Manager - Data Import - Customer Success Manager - Billing and Payments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Carepatron Features - Popular features found in Mental Health Charting Claims Management Confirmations/Reminders Document Management E-Prescribing HIPAA Compliant Initial Assessments Medical Billing Patient Portal Secure Messaging - More features of Carepatron Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Management Appointment Scheduling Assessment Management Automated Scheduling Billing & Invoicing Calendar Management Calendar Sync Care Plan Management Case Notes Chat/Messaging Client Management Client Portal Clinical Care Clinical Notes Coding Assistance Communication Management Compliance Management Contact Database Contact Management Credit Card Processing Customer Database Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Decision Support Document Storage Document Templates Drag & Drop Electronic Payments Electronic Signature Email Reminders EMR/EHR Event/Activities Planning Event Scheduling Facility Scheduling Faculty/Staff Management For Chiropractors For Healthcare For Home Care Providers For Long Term Care For Medical Purposes Forms Management For Nursing Homes For Occupational Therapists For Physical Therapy Home Health Care Management Incident Management Insurance Eligibility Verification Invoice Management Live Chat Meal/Nutrition Management Medical History Records Medication History Mobile Access Mobile Alerts Monitoring Multi-Location Multi-Provider Practice Onboarding Online Booking Online Payments Patient Communications Patient Engagement Patient Intake Patient Management Patient Questionnaires Patient Records Management Patient Scheduling Payment Processing Physician Management Physician Scheduling Point of Care System Practice Management Progress Reports Progress Tracking Real-Time Reporting Records Management Recurring Appointments Rehabilitation Management Reminders Remote Treatment Planning Reporting/Analytics Reporting & Statistics Rescheduling Role-Based Permissions Scheduling Self Service Portal SMS Messaging SMS Reminders Task Management Task Progress Tracking Task Scheduling Template Management Therapy Notes Third-Party Integrations Treatment Planning User Management Video Conferencing Workflow Management ## Carepatron Integrations Google Calendar Integration rated 4.6 from 74 reviews Stripe Integration rated 4.7 from 30 reviews Zoom Workplace Integration rated 4.6 from 29 reviews Microsoft Outlook Integration rated 4.2 from 13 reviews Doxy.me Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review See all 11 integrations ## Carepatron User Reviews Overall Rating 4.4 Ratings Breakdown 5 57% 4 33% 3 8% 2 1% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.6 Customer support 4.5 Functionality 4.3 Cynthia Novee Jane D. Verified reviewer Mental Health Care Self-Employed Used weekly for less than 12 months Review source Reviewed April 2026 Good Functionality, Needs Interface Improvements 4 Overall, my experience with Carepatron has been generally positive, especially because of its affordability, reliable record-keeping, billing features, and highly accurate transcription. However, for someone like me who is working solo and not managing a team, long-term affordability is very important. If the platform can sustain pricing that remains reasonable for solo practitioners, it would be an excellent solution. I also think it would benefit from adding more features specifically designed for individuals who manage their practice alone, as many of the current tools seem more geared toward teams. Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: What I like most about Carepatron is its affordability and the opportunity to try it through a free trial, which makes it easy to explore the platform without a big upfront commitment. It offers strong record-keeping features that help keep client information organized and easy to access. The billing tools are also very helpful, making it simpler to manage invoices and payments in one place. One of my favorite features is the transcription function—I really appreciate how accurate it is, which saves time and reduces the need for manual note-taking. Cons: What I like least about Carepatron is its interface, which feels outdated and not very visually appealing. The overall design looks dull, with boring colors that make the platform less engaging to use. I also wish there were more customization options for the dashboard so users could better tailor the layout and appearance to suit their workflow and preferences. In addition, the subscription pricing doesn’t always seem to add up correctly and can feel more expensive than expected based on the actual calculations. The HELP features are also not very reliable, as some of them do not function properly when needed. Reasons for choosing Carepatron First, my records are already here and learning new platform is such a hassle. Then the pricing, they're much more expensive. Some i think are more inclined with medical features. Vendor Response Hi Cynthia, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! Replied April 2026 Read More AH Andre H. Verified reviewer Alternative Medicine Self-Employed Used daily for more than 2 years Review source Reviewed April 2026 Using Carepatron the mostly highs and occasional lows 4 It is more than adequate for my needs and the improvements that have been made to the desktop version have always made my user experience better but I have been frustrated when making or managing bookings on my mobile device. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn. The product is definitely value for money and great for appointment management. The interface is easy to use on a computer but a bit clunkier on a mobile device and the constant updates on accessing the the system do get a bit frustrating especially on the mobile app. I am not currently using the patient record function. Cons: The use from a mobile device is often frustrating with slow initial load times followed by an update that then further delays the ability to use the app on the go Reasons for choosing Carepatron Free trial and found it easy enough to set up Reasons for switching to Carepatron Increasing costs and poor support when I had issues meant the value for money went down Vendor Response Hi Andre, we're glad to hear that you've found Carepatron to be great value and that the desktop experience, appointment management, and our customer support have been working well for you. That's exactly the standard we aim for. We completely understand your frustration with the mobile app, particularly around load times and update interruptions. Your feedback here is incredibly helpful, and improving mobile performance is an active priority for our team. Thank you again for being part of the Carepatron community. Replied April 2026 Read More Melissa Z. Verified reviewer Health, Wellness and Fitness 2-10 employees Used weekly for less than 2 years Review source Reviewed January 2026 One year into CarePatron 5 It is amazing. I am able to have live video conferencing with multiple appointments as long as they setup an appointment in the same time slot Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: They state they are always free and so far have kept that business model. Their pay feature is optional Cons: The website occasionally logs me out. It is a minor distraction compared to the value it provides to remote professionals Reasons for choosing Carepatron It fit my remote practice model appropriately Vendor Response Thank you for sharing your detailed feedback. We’re glad to hear that Carepatron’s free core offering and optional paid features continue to support your remote practice, and that live video conferencing has been valuable for managing multiple appointments. We appreciate you noting the occasional logouts, and feedback like this helps us continue improving reliability and performance. If you need any assistance or have questions as you continue using the platform, our support team is always available through the website or directly from your user dashboard. Replied January 2026 Read More FE Frieda E. Verified reviewer Hospital & Health Care Self-Employed Used daily for less than 2 years Review source Reviewed March 2026 Good patient management system 5 Good product. It's a shame the price doubled, as I live having a good low priced product. It scan attachments in, it's just a shame you can't store some under clinical and others as photo attachments of the ear from before and after earwax removal. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: I like being able to attach notes. I've used a different system before and had to keep paper notes. I can now scan them in. I like that the customer can pay the fee. I like that I can do everything on the go with home visits and when WiFi dies. Cons: The system seems to create duplicates. It does not always realize it's done it, so I have to double check it. It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time. I have to do it all manually from Google calender. Price just doubled Reasons for choosing Carepatron Price and being able to attach notes. I really need to be able to sent out automatic birthday wishes and to book back in. Reasons for switching to Carepatron To attach notes, as the previous system was better to remind people, and send automatic follow ups, but could not attach notes Vendor Response Hi Frieda, thank you for the honest feedback and for sharing so much detail about how you use Carepatron in the field. These issues are all legitimate gaps, especially for the way you work with home visits and clinical photo documentation. We'll pass these along to the product team. The pricing change is also something we take seriously and we understand how much that matters for a solo practice. We'd love the chance to make this work better for you. If you want to walk through any of these issues directly, our support team is available live through the help button inside your workspace. Replied March 2026 Read More JM Jessica M. Verified reviewer Mental Health Care Self-Employed Used daily for less than 2 years Review source Reviewed April 2026 Amazing platform for my small practice 5 I am very happy use Carepatron and recommend it to other providers frequently. For my small practice, it is just what I need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The platform is easy to use for me and for my clients and the price for what it offers seems unbeatable. The chat support feature usually answers my question. Scheduling appointments is easy and I like that it gives my clients text and email reminders. I also really appreciate how it streamlines intakes, session notes, and billing. The AI features and video call feature are also very useful. Cons: Carepatron is missing some features that would make it a perfect all-in-one resource, including expense tracking and creating end of year reports on total income and broken down by clients. Reasons for choosing Carepatron Price, ease of use, features included in the platform Vendor Response Hi Jesicca, thank you for taking the time to leave a review! This is noted, and we'll make sure to pass this feedback to our team. Thank you for choosing Carepatron! Replied April 2026 Read More VR Verified Reviewer Mental Health Care Self-Employed Used daily for free trial Review source Reviewed April 2026 Beware the Free Account (You may get locked out/Forced to pay for upgrade) 1 I was very disappointed by the failure to accurately represent the limitations of the trial period and free account. I don't expect much for free but the misleading suggestion that there is a viable free option was very frustrating. You can really only have a few records for 1 patient and then you get locked out. Ratings Breakdown 2 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: This initially seemed like an OK option for a small therapy practice but the user interface is really awkward in terms of basic billing and documentation for a mental health private practice. Cons: The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade. There is a warning that you are nearing your limit but in my mind, that should not mean you will lose access to everything. I was unable to delete my account or retrieve any records that were within the free 1 GB without paying. They eventually agreed to give me access to delete my account but I was still blocked from downloading the client records which I was able to do before I hit the storage limit. Reasons for choosing Carepatron I thought it was going to be easier and less expensive. Reasons for switching to Carepatron Looking for a less expensive option, not dependent on number of sessions per month. I would go back to TA after trying Carepatron. Vendor Response Thank you for taking the time to share your experience. We're truly sorry for the frustration you encountered. That's not the experience we want for any user, and we understand how alarming that must have been in a clinical setting where continuity of client records is critical. We'd welcome the opportunity to make this right. If you're open to it, please reach out to our support team directly and we'll do our best to assist with any outstanding record retrieval. Thank you again for your honest feedback, it directly informs how we improve. Replied May 2026 Read More LE Lisa E. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for less than 6 months Review source Reviewed April 2026 User friendly and affordable 5 I have recommended Carepatron to colleagues and friends seeking an affordable platform that offers adaptable and HIPPA-compliant services to clients. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The platform has enabled me to securely send and receive thorough intake forms with clients. I can schedule in one place, record and communicate with clients. Cons: The pay structure was not clear to me at first. Additionally, I needed extra support setting up secure email. Reasons for choosing Carepatron I like the library of intake forms and easily editable features Vendor Response Hi Lisa, thank you so much for taking the time to share your experience with Carepatron! We're thrilled to hear that the platform has made it easier for you to securely manage intake forms, scheduling, and client communication all in one place — that's exactly the kind of streamlined workflow we hope to provide. Replied April 2026 Read More GM Girlie M. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for less than 2 years Review source Reviewed April 2026 Execellent EMR app 5 It has made my practice so much easier; I can focus on fully being present with my patients. I recommend it to my colleagues and friends. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: I love that you can tailor it to what demographics you need. The AI transcriber is really helpful. It also has its own virtual platform that is seamless for online clinic. Cons: In my case, i wish it can incorporate pay wallets using QR codes, because this is more applicable in my location Vendor Response Thank you so much for this wonderful and thoughtful review! 🙏 We're thrilled to hear that the demographic customization, AI transcriber, and virtual platform have made such a meaningful difference in your practice; and that you're able to stay fully present with your patients. That's exactly what we build for. Your feedback about QR code payment wallets is genuinely valuable. We understand how important that is for your location, and we'll be sure to pass this along to our product team as we continue to expand payment options. Thank you for recommending us to your colleagues and friends, it means the world to us. Replied May 2026 Read More SH Sonya H. Verified reviewer Mental Health Care Self-Employed Used weekly for less than 2 years Review source Reviewed April 2026 Catepatren makes my business carefree 5 My overall experience has been great and I highly.recommend carepatron to as many people as I can. I like the pricing as well Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: I really like how i can access appointment setting theouhh the site.tje sote is essy to navigate and I love all the templates I can use and share with clients so easily. The site has made my work so much easier and stress free! Cons: I would like to see an option to have clients give me feedback through the site, and an option to create feouos as well as a blog. Vendor Response Thank you so much for this wonderful review! We're thrilled to hear that appointment scheduling, navigation, and templates have made your work easier and more stress-free. That's exactly what we aim for. We really appreciate your suggestions around client feedback, groups, and a blog feature. These are great ideas, and I'll make sure they're passed along to our product team. We're always looking to grow based on what our users actually need. Thank you for recommending Carepatron, it truly means the world to us. We're excited to keep building a platform that supports you and your clients! 💙 Replied May 2026 Read More RS Rosa S. Verified reviewer Mental Health Care 2-10 employees Used weekly for less than 2 years Review source Reviewed April 2026 Could be better 1 No the happiest with the service. If I had more assistance in onboarding the system I’d have a better chance at getting paid Ratings Breakdown 5 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: I was intrigued by the option to have an account for free to be able to upgrade by choosing services we actually need. Cons: The fact that I have been active for over a year and not even one claim has been paid. I have inquired about it multiple times and no answer yet. Not being able to get claims paid has hurt our business. Vendor Response Hi Rosa, I'm so sorry to hear about this. That's not the standard we want for anyone, especially when you're running a practice. We appreciate you sharing this and have passed your feedback along to our team. Replied April 2026 Read More Showing 1 - 10 of 858 Reviews [See All Reviews](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) ## Carepatron Popular Comparisons [EHRYourWay vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/ehryourway/)[TheraNest vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/theranest/)[SimplePractice vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/simplepractice/)[CounSol.com vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/counsol/)[Alleva vs Carepatron](https://www.softwareadvice.com/medical/alleva-profile/vs/care-patron/)[Jane vs Carepatron](https://www.softwareadvice.com/compare/86099-Jane-App/vs/241061-care-patron/)[Valant EHR Suite vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/valant-psychiatric-emr/)[TherapyNotes, LLC vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/therapynotes/)[BestNotes vs Carepatron](https://www.softwareadvice.com/medical/bestnotes-profile/vs/care-patron/)[TheraPlatform vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/theraplatform/)[Noteable vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/noteable/)[Mend vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/mend/)[Tebra vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/kareo/)[Zanda vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/power-diary/)[DENmaar Guardian vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/denmaar-guardian/)[Healthie vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/healthie/)[Exym vs Carepatron](https://www.softwareadvice.com/mental-health/activity-tracking-system-profile/vs/care-patron/)[ICANotes vs Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/vs/icanotes-ehr-software/) [Compare All Alternatives](https://www.softwareadvice.com/medical/care-patron-profile/alternatives/) ## Other Top Recommended Mental Health Software [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **44** times [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1033) Recently recommended **42** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **40** times [Zanda](https://www.softwareadvice.com/medical/power-diary-profile/) **4.6** (204) Recently recommended **33** times Stuck Between Options? 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