Carepatron

RATING:

4.6

(244)

About Carepatron

The healthcare workspace for teams and their clients. Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more held in one place.

Carepatron Pricing

Free trial: 

Available

Free version: 

Available

Your HIPAA-compliant Telehealth solution. Provide stress-free and secure video appointments with our fully integrated desktop and mobile app software.
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Carepatron Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Carepatron

1 - 5 of 200 Reviews

User Profile

Sam

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great service for telehealth or patient CRM HIPPA compliant health care providers

Fantastic. Super easy to use on desktop or mobile for both the host and the client. Highly recommended. Stripe integration is huge.

PROS

Everything. Fully HIPPA compliant video and client record CRM FOR FREE!!! If you need to upgrade it’s very cheap. Support is fantastic; always pushing out new features, listening to customers feedback. Video is stable. Scheduling is easy for the host or the clients. Easy to integrate zoom, google, and Microsoft. Has templates to use for many uses. Easy to use Stripe for billing

CONS

Nothing it’s all been a dream. Constant updates fix any bugs that pop up quickly

Reason for choosing Carepatron

HIPPA compliance. Cost. Features. Ease of operation.

AK

Mental Health Care, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Great for Startups

PROS

It is cost effective which is vital to a new business! It is also HIPPA compliant and pretty well designed for therapy.

CONS

It isn't super smooth to setup documents in the system.

Maria

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Simple and Clean

Overall, I started when Carepatron started and I've seen a lot of growth. I have considered switching to another program multiple times, but the updates seem to be consistent so I do believe my desires regarding the schedule, reporting, and payments from patients will have more capabilities very soon (I truly hope).

PROS

I like how simple the program is, customizable in some great ways. Easy to communicate with patients via notes and appointment reminders. Consistent updates- updates are happening very regularly.

CONS

The reporting is lacking - not easy to run detailed reports especially financial. Unable to post partial payments. Can't really customize the schedule. It almost an all or nothing type of customization. In other words, If I say I'm open Mondays from 9am-4pm it's like that for ALL Monday's. I'd like to click on a calendar and customize my hours each day specifically if needed as well as the current function.

Reason for choosing Carepatron

The features I needed for a small practice and the cost that doesn't break the bank.

Reasons for switching to Carepatron

Practice Better is very robust and I loved the program. However, it had many features I did not need so when they jumped the fee considerably I could not justify continuing.

Tyrone

Mental Health Care, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Seamless Experience

My experience with Carepatron has been nothing short of amazing. I had been searching for an EHR platform that included many of the components needed to run a successful business at a reasonable price point. Well, I found it! Carepatron is simple to use, has an assortment of tools, and is reasonably priced for all professionals. It’s not a platform that attempts to up charge the professional at every opportunity, but identify ways that it can unequivocally meet the needs of its customers.

PROS

What I like most about about Carepatron is that it’s basically an all-in-one platform. In other words, you don’t have to integrate or identify other platforms to be used alongside. From billing, calendars, communication to telehealth, professionals have the ability to operate a business all in one place.

CONS

In my opinion, Carepatron would benefit from an internal email system within its platform. While the note feature can be utilized for communication, having an internal messaging system will allow for more organized and seamless communication that is separate from other files.

Reason for choosing Carepatron

I really believe that Carepatron included similar offerings as its top competitors, only at a better price point. All businesses owners are looking for EHR at a reasonable price point that doesn’t jeopardize quality. And Carepatron offers just that.

Reasons for switching to Carepatron

I was looking for an EHR that was all-inclusive.

Summer

Alternative Medicine, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Carepatron Review (admin perspectives)

PROS

Customer service is helpful and Carepatron offered so much more compared to other companies.

CONS

There is absolutely nothing I dislike about Carepatron.

Reason for choosing Carepatron

It was the simplest and easy-to-follow product for getting the entire team on board.