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> Reviews of Carepatron. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Carepatron is a good fit for you!

Source: https://www.softwareadvice.com/medical/care-patron-profile/reviews

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Carepatron Reviews

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[Overview](https://www.softwareadvice.com/medical/care-patron-profile/)

Reviews

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# Carepatron Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(488)

4

(280)

3

(72)

2

(10)

1

(8)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.6

Functionality

4.3

* * *

### Pros

"Great availability of customer support, the clinical management part of it is overall great, I like the tags and status for clients, the notes system, booking link and the 2 way sync with my calendar."

"Love the platform and ability to manage my clients and workflows with ease ensuring things don’t get missed, I get paid on time, my clients show up and I have all my notes in one place - all in a few minutes!"

"It serves as an effective, user-friendly platform for small to mid-sized therapy practices seeking to centralize scheduling, documentation, and client intake. While there is room for growth in terms of scalability and advanced features, it provides a solid foundation for organizing care delivery and improving operational efficiency."

### Cons

"The customer support, the bugs and glitches with video sessions, the super basic beta feel of the client charts and billing, difficultly of navigation of billing, billing insurance is difficult."

"There are some things missing that I wish it had such as a way to see if messages are read, the ability to send mass messages individually, whiteboard feature for the virtual room, being able to customize additional workflows."

"I don't like that I'm being forced to work with Stripe for the invoicing, the costs are way too high, so I do my invoicing elsewhere. When I book repeated appointments clients receive confirmation only for the first one - again makes admin more complicated and the platform less reliable."

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Carepatron Reviews, Pros and Cons - 2026 Software Advice