CareCloud vs ChiroTouch

CareCloud has 102 reviews and a rating of 3.59 / 5 stars vs ChiroTouch which has 737 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.59 / 5 (102)
4.02 / 5 (737)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
February 22, 2022
August 12, 2022
Pros/Cons
  • Pros

  • ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.
  • I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.
  • Cons

  • The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.
  • It's challenging to understand the simple charges, payments & insurance payments in the financials section.
  • Pros

  • We have been on ChiroTouch since 2007 I think. I find it to be the perfect fit for our office.
  • I really enjoy the robust features and numerous integrations that ChiroTouch offers.
  • Cons

  • This is the worse software for updates. The updates half the time don't relate to a small clinic but a clinic that mainly does PT.
  • I had a staff member receive a death threat (not kidding) and their entire support team was supposedly fired. Updates are sure to cause problems.
Pricing Range
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61 Recommendations
26 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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