After months of silence, they sent a lawyer after us to attempt to get 6 figures out of us just to leave the company.

The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.

ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.

Initially, using the software was difficult because it was the first time we were exposed to electronic records and charts.

It's challenging to understand the simple charges, payments & insurance payments in the financials section.

I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.

At times it takes too long to get a response regarding problems or quick fixes.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

On occasion, it can be difficult to get a quick response for a technical problem.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category.

Ease of use and how much can be easily tailored to your own preferences. Especially like the app where I feel I can always have access to information I need.

Its a great application for making appointments and managing the flow of the office.

Customer service is very knowledgeable. You feel like they truly care about their work.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

They make you believe that it is the best software but there is nothing in it that she would like.

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1.

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this.

I like the billing integration with the EMR side.

They are rude, never return calls or emails, close cases with out fixing the issue.

Too many steps to to things in the chart. Referral piece was very poor.

Horrible I cant wait to get away from this company.

I would read through the blog and community posts to see what issues have been a problem and if those will affect your business.

Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.

CareCloud has a modern aesthetic that is easy to navigate.

SENSITIVE CONTENT HIDDEN] for implementation they where the only ones who responded to us and where amazing.

We purchased this system about 5 years ago and were very happy with it's performance. Over the last 3 months, however everything changed.

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Overall great for group practice in mental health.

Price was very attractive and ability to control our own billing.

NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.

Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides.

I appreciated the simplicity of the NueMD design; it was easy to extend schedules, and the design was two-dimensional. I also liked the reports that could be run about types of services rendered.

Terrible customer service, overpriced for small practices.

Easy to Use- billing and scheduling in one program is great.

Many features with all in one medical documentation and billing, easy to use once learned.

It freezes up sometimes, while using it. Which can be very annoying and delay your work day.

The product is very easy to use, it's is very convenient and customer satisfactory.

Medical billing software, in general, is stuck in dark ages. Needs to have proper UX redesign.

Easiness to move from window to window and the simplicity to the eye vision to catch the information.

When an issue arises with your contracted services, NueMD is not willing to credit you for the downtime or the inconvenience. Blocking and unblocking has no user information.

Once therapist side of evaluation, daily, progress, and discharge notes were developed, they worked well. Good training on how to use with therapist side and intuitive.

Overall great EHR once learned that serves as an all in one for medical documentation and billing services.

I used Nuesoft for 1 year and then I lost a major account due to provider going on medical leave. I could no longer afford it so I had to drop it.

Found out my billing specialist was moved to another area and I was the one who had to reach out to get help. I finally saw the writing on the wall in January and immediately cancelled my contract.

Thank you NueMD for providing awesome billing software that is helping me to grow my business.

If I ever have any questions, the vendor is always available to help. My account manager not only helps, but she explains things to me so that I have a better understanding of how it works.

We have no real complaints. The only thing I wish would change is the cost of the product.

Liked the scheduling far better than the notes sections. Not many options in the way of documentation.

If you have used other software, you will see how easy it is to use and how helpful the staff is compared to other companies. They act like they care.

Easy to use, friendly, and fast help desk support who are there when I need them. Easy to contact and talk to; they are very helpful.

The customer support we receive with NueMD is outstanding, the software is user-friendly, and the integration is seamless.

This product has a very good cost and the training and implementation are very user friendly and intuitive. It has been a very pleasant surprise using this system.

What I like best about this product is the versatility, and the ability to build your database for each sort of practice, facility, and auxiliary provider is the best I've encountered.

And it works great for each department. And the customer service is great and very helpful.

Clear and easy to understand UI. Good reporting tool with colorful reports.

Acquired shortly after we implemented, with HORRIBLE support afterwards. No longer supporting the product and refuse to make any enhancements or fix any problems.

Incorrect billing charges and incorrect EHR charges multiple months that I had to correct them on.

They were helpful and lots of people reaching out to me to get set up, which was helpful.

Greedy useless company incapable of producing a functional ehr.

I'm Very Happy using NueMD, very user friendly and customer service is always there to help, when ever there is any issue customer service is always there to help.

It is always user friendly, which helps keep thing running very smoothly. Which makes the work day better.

The most I like about this product is that this software NueMD is very friendly user and easy to navigate through. Also, the Tech-Support team is wonderful very helpful and knowledgeable.

US Dollar

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively.  Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.

LongDescription

Patient Records Management

Messaging

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Admissions Management

Payment Processing

Practice Management

Patient Questionnaires

HIPAA Compliant

Charting

Waiting Time Tracking

Confirmation/Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Patient Flow Management

ONC-ATCB Certified

Multi-Physician

Discharge Management

Multi-Location

Self Service Portal

Code & Charge Entry

Online Scheduling

EMR/EHR

Mobile Access

Dunning Management

Claims Scrubbing

E-Prescribing

Patient Education

Patient Communications

Reminders

Medical Billing

Virtual Meetings

Physician Scheduling

Physician Management

Coding Assistance

Billing & Invoicing

Real Time Reporting

Compliance Tracking

Claims Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Multiple Appointment Types

Pre-Appointment Screening

For Family Medicine

Medication Management

For Anesthesiologists

Drug Reference Database

For Cardiologists

For Podiatrists

For Primary Care

For Urgent Care

For Pain Management

For Urologists

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Unix

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareCloud

Live Online

Webinars

Documentation

Videos

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution.


Medical billing users can process an unlimited number of claims through NueMD's HIPAA-compliant claims clearinghouse. Additional product features include integrated credit card processing and one-click paper claims.


With NueMD's ONC-ATCB certified EHR, doctors and medical staff can add charting, e-prescribing, laboratory report tracking and secure fax management to their clinical workflow.


NueMD is priced on a monthly subscription basis, which includes an unlimited number of users and practice locations. NueMD uses a customer support instant messaging system to provide timely technical support to their users. A mobile app is also available for iOS and Android.


NueMD is no longer available for purchase



Treatment Planning

Progress Tracking

On Call Scheduling

No-Show Tracking

Registration Management

Care Plan Management

Assessment Management

Outcome Assessment Tools

Handwriting Recognition

Insurance Management

Voice Recognition

Patient Management

SOAP notes

Appointment Management

Quotes/Estimates

Healthcare Compliance

Live Chat

Inventory Management

Initial Assessments

Therapy Notes

For Psychiatrists

For Obstetrics & Gynecology

For Dermatologists

For Mental/Behavioral Health

Progress Notes

OSHA Recordkeeping

Health Monitoring

For Substance Abuse Therapy

For Neurologists

Standard packages start at $149 per month, per provider. Ask about special pricing.

CareCloud vs NueMD

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