CareCloud vs SimplePractice

CareCloud has 99 reviews and a rating of 3.67 / 5 vs SimplePractice which has 2431 reviews and a rating of 4.64 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.67 / 5 (99)

4.64 / 5 (2,431)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

June 4, 2021

May 16, 2021

Pros/Cons

  • Pros

  • Easy to learn and easy to use. Does almost everything I need it to.

  • I like the ease of use, the design is pleasing, and it's easy to navigate. The flexibility of inserting and moving sections, groups, findings is also a great benefit to charting.

  • Cons

  • Customization setup portion can be a bit clunky, but it eventually works. Would be nice to have even more customization ability for very particular field sets

  • Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

  • Pros

  • I love the ease of use of this software, everything has been thought of!

  • I love the ease of use and the fact that you can access it via an app as well.

  • Cons

  • The Android app had many limitations in the past but as of three months ago, it just took off and now it is excellent!

  • The only thing I didn’t like was it was initially confusing on how to locate all the document templates. However, a quick search gave me a link on where they’re located in the software.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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24 Recommendations

N/A

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Pricing Guide

2020 Medical Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos