After months of silence, they sent a lawyer after us to attempt to get 6 figures out of us just to leave the company.

The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.

ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.

Initially, using the software was difficult because it was the first time we were exposed to electronic records and charts.

It's challenging to understand the simple charges, payments & insurance payments in the financials section.

I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.

At times it takes too long to get a response regarding problems or quick fixes.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

On occasion, it can be difficult to get a quick response for a technical problem.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category.

Ease of use and how much can be easily tailored to your own preferences. Especially like the app where I feel I can always have access to information I need.

Its a great application for making appointments and managing the flow of the office.

Customer service is very knowledgeable. You feel like they truly care about their work.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

They make you believe that it is the best software but there is nothing in it that she would like.

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1.

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this.

I like the billing integration with the EMR side.

They are rude, never return calls or emails, close cases with out fixing the issue.

Too many steps to to things in the chart. Referral piece was very poor.

Horrible I cant wait to get away from this company.

I would read through the blog and community posts to see what issues have been a problem and if those will affect your business.

Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.

CareCloud has a modern aesthetic that is easy to navigate.

SENSITIVE CONTENT HIDDEN] for implementation they where the only ones who responded to us and where amazing.

We purchased this system about 5 years ago and were very happy with it's performance. Over the last 3 months, however everything changed.

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Overall great for group practice in mental health.

Price was very attractive and ability to control our own billing.

Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.

The support staff is amazing and very helpful. For me, that is the best part of Therapy Notes.

My overall experience with TherapyNotes has been great. They have done an amazing job creating this software.

I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.

It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.

If you have a problem, they spend hours blaming you. When that’s not the problem, they escalate and/or refer to the “development team.

They even have a telehealth platform integrated. The customer support is top notch, quick to respond, timely and efficient, helpful and always pleasant.

In February, when I was warned of a charge pending for lack of compliance, I called Therapy Notes. They then told me it WAS required.

I don't need the condescending ways that TherapyNotes literally PREVENTS YOU from, rather than cautions you about, doing certain notes out of order. Cautioning is a superb idea.

Intuitiveness and ease of use, reliability, and ongoing enhancement of features that fit my growing therapy practice needs.

I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Overall great and cost-effective in the long-term.

M very happy with this software. I especially liked the customer service call during my free trial to help me learn about all of the features and assess if I needed support.

The  customer  service is  courteous and very patient and very  accessible. They gave me a free trial and is very  user friendly.

TherapyNotes is really intuitive and easy to learn. It has great built-in reminder features to make it simple to use from a clinical perspective.

The price is great as well and they are always helpful.

I chose this product for the value and the reputation for outstanding support.

Intuitive, Great Customer Service and Always Improving.

US Dollar

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively.  Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.

LongDescription

Patient Records Management

Messaging

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Admissions Management

Payment Processing

Practice Management

Patient Questionnaires

HIPAA Compliant

Charting

Waiting Time Tracking

Confirmation/Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Patient Flow Management

ONC-ATCB Certified

Multi-Physician

Discharge Management

Multi-Location

Self Service Portal

Code & Charge Entry

Online Scheduling

EMR/EHR

Mobile Access

Dunning Management

Claims Scrubbing

E-Prescribing

Patient Education

Patient Communications

Reminders

Medical Billing

Virtual Meetings

Physician Scheduling

Physician Management

Coding Assistance

Billing & Invoicing

Real Time Reporting

Compliance Tracking

Claims Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Multiple Appointment Types

Pre-Appointment Screening

For Family Medicine

Medication Management

For Anesthesiologists

Drug Reference Database

For Cardiologists

For Podiatrists

For Primary Care

For Urgent Care

For Pain Management

For Urologists

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Unix

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareCloud

Live Online

Webinars

Documentation

Videos

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.


TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.


The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.


TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.



Real-Time Analytics

Treatment Planning

Document Templates

Employee Management

Case Management

Electronic Payments

Status Tracking

Claims Tracking

Online Forms

Document Storage

Activity Tracking

Progress Tracking

Referral Tracking

Task Scheduling

SSL Security

Electronic Signature

Credit Card Processing

On Call Scheduling

Virtual Waiting Room

Invoice Management

Claims Adjuster Management

Customer Database

No-Show Tracking

Calendar Management

Paper-Based Claims

Data Import/Export

Assessment Management

Payor Management

Compliance Management

Historical Reporting

Electronic Submission

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Real Time Notifications

Forms Management

Email Reminders

Handwriting Recognition

Workflow Management

Initial Assessments

File Sharing

Voice Recognition

Activity Dashboard

Alerts/Notifications

Co-Pay & Deductible Tracking

Calendar Sync

Remote Treatment Planning

Customer Management

Electronic Claims

For Mental/Behavioral Health

Audit Management

Progress Reports

Monitoring

Appointment Management

Records Management

Quotes/Estimates

Secure Data Storage

Decision Support

Therapy Notes

For Practice, Clinic, Hospital, Center, or Facility:
First clinician - $59/month
Additional clinicians - $30/month
Interns - $20/month

For Non-Profit US Organization: $25/month per clinician

14 cents each for electronic claims
14 cents each for text & phone reminders
Free email reminders

CareCloud vs TherapyNotes, LLC

User Ratings & Reviews

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