# CarePaths EHR Software Reviews, Demo & Pricing - 2026 > Review of CarePaths EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile --- [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / CarePaths EHR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/alternatives/) # CarePaths EHR 2026: Benefits, Features & Pricing Wondering if CarePaths EHR is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview CarePaths EHR 3.8 [(34)](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/reviews/) Pricing Starting at $10.00 per month ### About CarePaths EHR HIPAA-Compliant & ONC-Certified Cloud-Based Electronic Health Records & Practice Management. Solo-practitioners or groups of all sizes can grow and manage their practice for an affordable price. Get telehealth, claims, and eligibility checks for FREE! Includes e-statements, online scheduling, appointment reminders, ready-to-use clinical documentation, customizable forms, secure messaging, outcomes monitoring, and much more! With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments. The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes. Wondering if CarePaths EHR is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. ## CarePaths EHR User Interface ## Popular CarePaths EHR Alternatives Main Product CarePaths EHR 3.8 [(34)](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/reviews/) Ratings Breakdown - 3.50Ease of use - 4.21Value for money - 3.47Customer support - 3.69Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Qualifacts Insync](https://www.softwareadvice.com/product/421013-InSync-EMR/) 4.5 [(392)](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/) Ratings Breakdown - 4.21Ease of use - 4.32Value for money - 4.57Customer support - 4.39Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [DrChrono](https://www.softwareadvice.com/medical/drchrono-profile/) 3.9 [(490)](https://www.softwareadvice.com/medical/drchrono-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.66Value for money - 3.64Customer support - 3.86Functionality Pricing Available upon request Get Price Alternative Product [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) 4.0 [(1283)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) Ratings Breakdown - 3.91Ease of use - 3.73Value for money - 4.03Customer support - 3.92Functionality Pricing Available upon request Get Price Alternative Product [Remedly](https://www.softwareadvice.com/medical/remedly-profile/) 4.6 [(77)](https://www.softwareadvice.com/medical/remedly-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.63Customer support - 4.43Functionality Pricing Starting at $89.00 per month Get Price ## CarePaths EHR Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Starting Solo $10.00 per user, per month Plan includes: - Includes all features - Billing - Eligibility Verification - Telehealth - Electronic Claims Solo Practicioner $49.00 flat rate, per month Plan includes: - Electronic Claims - Eligibility Verification - Telehealth - Unlimited Administrative Staff Group Practice $49.00 flat rate, per month Plan includes: - Electronic Claims - Eligibility Verification - Telehealth - Unlimited Administrative Staff Enterprise Pricing available upon request Plan includes: - Electronic Claims - Eligibility Verification - Telehealth - Unlimited Administrative Staff Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CarePaths EHR Features - Popular features found in Mental Health Charting Claims Management Confirmations/Reminders Document Management E-Prescribing HIPAA Compliant Initial Assessments Medical Billing Patient Portal Secure Messaging - More features of CarePaths EHR Alerts/Notifications API Appointment Management Appointment Scheduling Assessment Management Automated Scheduling Billing & Invoicing Bill Payment Calendar Management Care Plan Management Care Summaries Chat/Messaging Claims Scrubbing Client Portal Clinic Interoperability Coding Assistance Communication Management Compliance Tracking Credit Card Processing Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Drug Reference Database Electronic Payments Electronic Prior Authorization Email Reminders EMR/EHR EPCS Compliant File Sharing For Medical Purposes For Mental/Behavioral Health Forms Management Formulary Management For Substance Abuse Therapy Health Record Access Historical Reporting Insurance Eligibility Verification Intake Management Invoice Management Live Chat Meaningful Use Certified Medication Alerts/Warnings Medication History Medication Management Messaging Mobile Access Mobile Alerts Mobile App Mobile Payments Monitoring Multi-Location Multi-Physician Multi-Provider Practice Notes Management ONC-ATCB Certified One-to-One Messaging Online Forms Patient Database Patient Engagement Patient Intake Patient Questionnaires Patient Records Management Patient Scheduling Payment Processing Physician Scheduling Practice Management Prescription Cancellation Prescription Renewal Progress Notes Progress Tracking Real-Time Reporting Records Management Referral Tracking Registration Management Reminders Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Self Service Portal Surveys & Feedback Teletherapy Template Management Therapy Notes Third-Party Integrations Treatment Planning Video Conferencing Video Consultations Virtual Visits Virtual Waiting Room ## CarePaths EHR User Reviews Overall Rating 3.8 Ratings Breakdown 5 18% 4 53% 3 21% 2 9% 1 0% Secondary Ratings Ease of Use 3.5 Value for money 4.2 Customer support 3.5 Functionality 3.7 Mary Ann S. Verified reviewer Used daily for more than 2 years Review source Reviewed December 2017 This is a terrific program! Great support!!! 5 Ease of charting and prescribing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent. Cons: Would like to have the ability to do prior auths when I am in the patient's chart. Currently I have to go to another site to do that. Also, would like to be able to fax more notes than 5 at each time. Many of my records are lengthly and numerous. It takes a lot of extra time to have to fax 5 charts at a time. Read More VR Verified Reviewer Used daily for more than 2 years Review source Reviewed December 2017 I like using EHR. Disappointed that Carepaths stopped having rates for part time therapists. 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's very easy to fill out clinical notes and file insurance claim forms. I also can get EOBs online and have them posted to clients' accounts. There is the ability to use video therapy which I have done a couple times. I can't really compare this to other EHRs Cons: I started out paying as a part time therapist. Carepaths has now stopped having a part time fee and so I now pay high amount. That's a huge jump for someone seeing around 8 clients per week. I know I could stop using them, but now that all my clients are listed there, it's difficult to stop. Other cons: when I see a couple, I have to set up two accounts for them to fill out paperwork as there isn't a way to have two signatures on Carepath's consent forms. Also, the clinical forms have a space to put in the client's next appointment but then that appointment time doesn't automatically transfer to the scheduling page. Carepaths doesn't ask for user feedback about usability. There have been several major software changes, but never did they ask users what we think might be useful. Read More AK Akash K. Verified reviewer Mental Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2020 Very serious hidden issues which they are not open about 2 Ratings Breakdown 4 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: The main feature is the low price, considering all of the advertised features. The simple interface appealed to us as well. I think this EMR would be fine for any clinician who is NOT sending claims to insurance or paying other clinicians on a fee split. Cons: \- They are not open about the reports not working. If you need to pay clinicians on a fee split, they will tell you that you can run reports to do it, but the reports they tell you to run do not accurately calculate pay. I have told them repeatedly they need to let any other group practices know that they are NOT paying clinicians correctly, but they act like it's not a big deal. Obviously they do not have a lot of money budgeted for programming and the poor customer service people have to cover for this. - ERAs will very regularly NOT come in, despite us getting paid by insurance. We spend countless hours monthly calling BCBS manually to sort this out. When we identify what ERAs are missing, we then need to MANUALLY post those ERAs into the system. I am paying for double the clerical staff that other practices my size utlilize. - There are issues with ERAs double allocating or over allocating, though accounting won't reflect this. So if you took too much copay, and then apply an insurance payment, it will let you apply an excess to the charge and the balance will show as $0. Now your accounting is off - There are basic features you'd expect which are not there. For instance, you can't turn off the messaging feature in the portal. - Their invoicing does not do a good job of separating people with real balances from people for whom you are waiting for insurance payment. Read More NO Nancy O. Verified reviewer Mental Health Care Self-Employed Used daily for less than 2 years Review source Reviewed December 2022 Adequate but not as good as what I use now 4 Ratings Breakdown 4 Ease of use 3 Functionality Pros: Fairly easy to learn with enough practice Cons: Cumbersome, redundant steps, not as intuitive as current system Read More KP Krista P. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed August 2022 Very user-friendly! 4 Very positive Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Ease of use, easy to train people on, straight-forward Cons: Not very pretty, needs more design, boring interface Reasons for switching to CarePaths EHR Our clinic outgrew Carepath's capacity Read More BB Beth B. Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed December 2017 Carepaths e-record makes the business of a psychotherapy practice more and more seamless every day. 5 Paperless record keeping, improved financial management, ease of filing claims, monitoring of patient's progress between sessions, telepsychiatry. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: As a sole proprietor, there is no need for my practice to have an administrator, as Carepaths makes scheduling, faxing, filing claims, billing, uploading documents, using note templates, uploading personal templates and assessment tools, providing telepsychiatry, messaging clients, and monitoring their progress all possible, in addition to having an overall paperless practice. The automatic posting of ERAs really makes the accounting piece easy. Psychiatrists can also prescribe from the system and payments can be accepted on Carepaths via Paypal. Carepaths staff respond quickly to questions about its general operation and continue to refine the program, offering cutting edge options for a practice at a very reasonable cost. Cons: If there are insurance companies for which I don't get automatic ERAs and instead have to log-in paper EOBs, this seems to take a long time. Read More VR Verified Reviewer Mental Health Care Used weekly for more than 2 years Review source Reviewed December 2017 Good value for the money, not pretty, but functional and secure. 4 It is a workhorse sort of product. Does the job but is not streamlined or as up to date as some others on the market. I used eRecords for over 3 yrs., so am quite familiar with it, even with that there are still aspects I just stay away from or don't know how to use. Ratings Breakdown 3 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Overall this has what you need to operate a mental health clinic, small or large. The scheduling aspect works well, and how it interacts with notes to create a draft note upon checkin is a great feature. Cons: Clunky to use but you can get used to fairly quickly. Notes could be better, they work, but other products have better, easier versions. Navigating in general has far more clicks than necessary. Reporting features take more time than I think they should. As the company has grown turnaround on help tickets have taken longer to complete. Read More RS ROBYN S. Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed December 2017 Overall positive 4 Purchased it primarily for my own practice. Others have joined, fairly easy to teach others. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: ease of use for billing and note taking. Availability of video. Access to eob's from medicare. The customer support is always helpful and responsive. Cons: Sometimes hard to get assistance (other times I barely wait an hour). When regulations change, for example icd 10, updates were not timely. I find accounting section to be too burdensome and use an excel spreadsheet instead. Not happy with that either. Would like to see something that is more user friendly for accounting. Would also like to have calendar synced with google calendar or have the carepath one on my telephone. The calendar is another feature I do not use as I need to have access to it all the time. Wish I could dictate my notes, I hear another program has this feature. Read More Keith W. Verified reviewer Used daily for more than 2 years Review source Reviewed December 2017 With billing and notes, a few clicks and most of the work is done 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I never leave my office with work or notes to make the next day. Billing is automatic with compliance issues handled by the company. I never lose time or money and my payments from insurance is never more than a week behind. Read More LB Linda B. Used daily for more than 2 years Review source Reviewed December 2017 We have several clinicians using carepaths, and we have been pleased with the ease of use. 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Customer service has always been very prompt, and carepaths is always updating to make is easier for the clinician. They have many features that make it easy for us regarding billing, and running reports. Cons: Our customers are having problems reading their bills. There are 4 options for sending statements, but so far we've not found one that customers understand clearly. There are also times our billing gets stuck by the clearinghouse and we do not catch it. We wish there was an alert that this happened. I love the reports I can get on carepaths, but as a supervisor I wish there was a way to run reports on each clinician, or pull up each clinicians caseload. Read More Showing 1 - 10 of 34 Reviews [See All Reviews](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/reviews/) ## CarePaths EHR Popular Comparisons [SimplePractice vs CarePaths EHR](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/vs/simplepractice/)[TherapyNotes, LLC vs CarePaths EHR](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/vs/therapynotes/) [Compare All Alternatives](https://www.softwareadvice.com/medical/carepaths-erecord-emr-profile/alternatives/) ## Other Top Recommended Mental Health Software [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **42** times [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1033) Recently recommended **38** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **36** times [Zanda](https://www.softwareadvice.com/medical/power-diary-profile/) **4.6** (204) Recently recommended **30** times Stuck Between Options? 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