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> Reviews of CentralReach. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CentralReach is a good fit for you!

Source: https://www.softwareadvice.com/medical/centralreach-profile/reviews

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CentralReach Reviews

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[Overview](https://www.softwareadvice.com/medical/centralreach-profile/)

Reviews

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# CentralReach Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(85)

4

(50)

3

(11)

2

(7)

1

(4)

## Secondary Ratings

Ease-of-use

4

Customer Support

4.3

Value for money

4.1

Functionality

4.2

* * *

### Pros

"The system is user friendly - Both employees and clients can use the system to keep track on the progress and communicate - Employee can convert notes of session easily."

"I am a big fan and encourage all autism therapy practices to consider CR first. If you have a very straightforward model in a small practice and every client gets the same program, there may be simpler options out there. But if you individualize care and offer a variety of treatment models and therapies, CR has a lot to offer."

"I wish I could meld it with other software to combine preferences and improve client data collection."

### Cons

"They then pointed us to a subsection of their website that stated that contracts will be automatically renewed at their discretion and that cancellations need to be requested more than 45 days in advance of the renewal date, which again, I had done, but because they renewed our annual contract a month early without notifying us, they did not count our notice as sufficient and were unwilling to discuss this, acting as if their hands were somehow tied."

"This system does not support creating Speech, Or OT Evaluations and documents - those were written in Word/ Docs and copy/ pasted in when we used CR for documenting purposes."

"Also the calendar feature is too rigid, not easy to create or change appointments at all, or to see when other providers have appointments with shared clients (ON the calendar)."

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CentralReach Reviews, Pros and Cons - 2026 Software Advice