I like that once you are tracking client's goals it is easy to go in and track progress.

The last negative is that we're invested now. It would be overwhelming to even think about switching to another data company even if we wanted to.

I really love all the features about this software. I love that I can get information from past, present and input future events.

I love working on CR, because it is a program that over all I under how to navigate most of it, it’s easy and user friendly.

It can be a little confusing at times with all the different windows to open.

I enjoyed central reach especially when you understand how to utilize it a manipulate it to visually show what you need it to.

Very user friendly and easy to navigate through the different clients and appointments.

Central Reach customer service team is great. They respond within 24 hours and always have great recommendations.

I do not like how the claims line look it gets very confusing and can get very frustrating.

The app can be a little confusing at first, but nothing that exploring a bit won’t fix. Its also an option to run the program from a web browser.

M constantly impressed with Central Reach’s comprehensiveness, incredible customer services, and constant development.

Great customer service to help with the above.

Has been great and easy to use for the most part. The hardest things to find are usually documents uploaded by others.

The binders and ability to organize how you would like. I like the customer service and ability to receive support quickly.

They are patient and responsive and ease the frustration of the learning curve to get this up and running. It's a quality product and has been very reliable.

It was difficult not being able to correct mistakes you knew you made without going through the HR department.

Sometimes it’s limiting and errors are not quickly fixed.

It is also quite expensive compared to similar software. There always seems to be a glitch which also makes working with EHR very difficult.

The costumer service when I didn’t understand how to interact with the software was amazing. The lessons reinforced what they taught and provided quizzes so I really got the material.

Links are created for intake of clients and employees. There is a small business team who has been very responsive and happy to help as we grew into this program.

Great ABA Platform and the best so far that I have used in my 8 years in the field. Very easy once trained and features are great.

I like the ease of use and the variety of features available to me as a therapist.

It can be difficult to read the information on the appointments from calendar view and you have to click on the appointment to open it up to see all the needed info.

The software has been flexible enough to use for programs beyond therapies.

This system is easy to use once you get the hang of it. It's nice having all functions of our Revenue Cycle in one software.

We love how user friendly Nookal was, guiding us through our set up, with cute jellybean mascots which is a bonus.

No restriction of access to medical files - reception staff should not be able to access clinical notes.

This has been a excellent purchase and I can not see working without Nookal now.

Nookal is the best practice software I have ever used, user friendly, efficient and manages our physiotherapy practice optimally.

Inability to change the user names of diaries.

Overall we are very happy with Nookal and recommend it to colleagues.

Overall good system, a lot cheaper than the more complex systems I looked at using like Gensolve, and even though it is more simple, it has all the basic requirements and runs smoothly.

Easy to use, customer service is good. Admin at the clinic are happy to use.

Unreliability of software - some bugs infrequently causing data (clinical notes and letters) to go missing. Inability to edit notes once complete.

Love that it integrates with ACC so I can lodge claims and bill ACC direct through my invoicing.

Nookal is easy to use, works great at our multi-site practice and allows you to manage a lot of the adminstrative side of things yourself (eg adding staff members etc).

Easy note writing capabilities and easy to make templates/write letters etc. Easy to make appointments and email.

Nookal has been a fantastic platform for us as clinic. We were one of the early users in the Uk and the support has been consistently fantastic.

On the whole, this is the best practice management software that I have tried that meets my needs.

Note taking is easy and setting p templates/letters is user friendly.

The inability for users to receive direct communication/confirmation regarding patient cancellations or enquiries to their email or phone number.

Fantastic, an excellent team to deal with and they provide great support. User friendly program that does everything that you need.

It has seen us through from a single user to a team of 4 therapists, and I can see that it will continue to be a great product as we grow.

Overall good system that has all the base requirements needed.

Simplicity of creating bookings and managing ongoing appointments. Ease of creating invoices and arranging to-do lists.

I find the reporting a little hit and miss at times.

Lack of some patient notes esp recent discharges or GP clinic visits etc.

I am unable to drag an event across to different days. Only within the same day.

Customer service is horrible once you are signed on as a client. It takes weeks (if at all) for problems to be resolved.

Working with Nookal is cost effective and frees up a lot of time.

I like how simple it is to use and set up, it didn't take much to learn how to use all the features and the help information on the website was really good and detailed.

Excellent customer service/support - prompt replies to technical issues and really helpful staff who are responsive to niche needs and take action on feedback.

Is a good software to use in place of other medical recording.

Overall a fantastic product that our multi-clinic business relies on daily, with noticeable feature upgrades from our previous PMS.

User friendly & KPI service ,clear & functional calander,many useful functions.

Cost Effective and Efficient Practice Management Software.

US Dollar

CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution.

Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth.

Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online.

LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Electronic Payments

Patient Engagement

ABA Data Collection

Practice Management

Customizable Reports

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Electronic Signature

Credit Card Processing

Invoice Management

Communication Management

Patient Intake

Customer Database

Registration Management

Care Plan Management

Calendar Management

Multi-Physician

Template Management

Scheduling

Assessment Management

Multi-Location

Self Service Portal

EMR/EHR

Mobile Access

Compliance Management

Claims Scrubbing

Historical Reporting

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Forms Management

Insurance Management

Revenue Management

Initial Assessments

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Decision Support

Automated Scheduling

Medical Billing

Physician Scheduling

Chat/Messaging

Availability Management

Customizable Templates

Coding Assistance

Billing & Invoicing

Program Management

For Mental/Behavioral Health

Real Time Reporting

Behavior Tracking

Goal Setting/Tracking

Compliance Tracking

Reporting/Analytics

For ABA Industry

Progress Reports

SOAP notes

Claims Management

Payroll Management

Customizable Forms

Appointment Management

Records Management

Learning Management

Patient Scheduling

Patient Portal

Appointment Scheduling

Multi-Provider Practice

Document Management

Insurance Eligibility Verification

Therapy Notes

Progress Notes

Notes Management

Data Visualization

Financial Analysis

Client Database

Clinical Notes

Clinic Interoperability

Data Security

Documentation Management

Staff Management

Session Notes

Patient Database

Patient Monitoring

For Occupational Therapists

CentralReach is priced per user and varies by product. Please contact CentralReach for details.

Email/Help Desk

Knowledge Base

Phone Support

11-50

51-200

201-500

501-1000

1000+

CentralReach

In Person

Live Online

Webinars

Documentation

Videos

Australian Dollar

Nookal's booking software makes it easy to manage multiple class and group attendees simultaneously for yoga, pilates, and more sessions. Patients can easily go online and book appointments and classes.  These booking features help to retain patients and reduce time spent on administration. 
 
Users can use the diary to schedule appointments, classes and events just by going to the day/time that they wish to use. Events can be anything from regular staff meetings to conferences or travel. 
In conjunction with that, users can add notes to remind themselves about upcoming important occasions or tasks. 
 
Nookal provides tools to make it easy to communicate with your patients and your staff. You can communicate with your patients via SMS, allowing customer replies so that both parties can receive confirmations about upcoming bookings, reminders, and more. Having clear communication with your patients limits the number of missed appointments and assists with the growth of your clinic. 
 
Nookal's Message Centre provides you with the tools to quickly and efficiently connect with your staff. You can message staff members individually or in a group, irrespective of their location. Communication is a vital part of any clinic, and the Message Centre is a prominent feature of Nookal, showing up on each page of your account. 
 
Nookal helps to make invoicing straightforward and efficient. For example, you can send out bulk invoices to third parties and patients. Nookal has Integrations you can use to receive payments via various online payment options. Merging invoices and adding items to existing invoices are other convenient aspects of the invoicing tools Nookal has available for you. 
 
Nookal helps to make it straightforward and convenient to easily gather allied health performance metrics to maintain and speed up your business growth and encourage staff retention.  There are a variety of available reports covering many topics, from keeping track of your financial records to accessing your staff's KPIs.
 
With Nookal, you can determine which Integrations fit best for your business and add them accordingly. Some of the Integrations will save you time, others are industry-specific, but overall all will be able to aid you in growing your business. As aspects of your business change, you have the flexibility to add or remove Integrations as you see fit. 
 
Clinical Notes are essential in ensuring that your clinic has a comprehensive record of each patient's appointment history. Nookal allows you to add charts and text to your Clinical Notes and customise templates to suit your clinic's needs. You can save time entering commonly used clinical abbreviations and regularly-used notes by creating a customisable list of text snippets, otherwise known as shortcuts.
 
Nookal is a one-stop-shop for all your Practice Management Software needs, and it is there to ensure your clinic runs as smoothly as possible while at the same time assisting your clinic in growing to the levels that you wish to achieve. 

CentralReach vs Nookal

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