--- title: "Oracle Health Ambulatory Suite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Oracle Health Ambulatory Suite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Oracle Health Ambulatory Suite is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/cerner-powerchart-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / [Oracle Health Ambulatory Suite](https://www.softwareadvice.com/medical/cerner-powerchart-profile/) / Oracle Health Ambulatory Suite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/medical/cerner-powerchart-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/cerner-powerchart-profile/alternatives/) # Oracle Health Ambulatory Suite User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 161 ### Secondary ratings - Ease of use: 3.5/5 - Customer support: 3.6/5 - Value for money: 3.5/5 - Functionality: 3.6/5 ### Rating distribution - 5 stars: 45 reviews (28%) - 4 stars: 62 reviews (39%) - 3 stars: 38 reviews (24%) - 2 stars: 7 reviews (4%) - 1 star: 9 reviews (6%) ### Most mentioned pros - The app needs to freshen up a bit but it is very secure for holding patient information. - I like the professionalism of the app and the security of my patient data. - Overall it was very useful to be able to review and go over clinical information from all patients from the same platform. ### Most mentioned cons - They hire kids that have no right being in IT/system analyst, coders, etc. - It has been a stressful year implementing this as our all in one solution for EMR, feedback from all staff members has been poor to outright displeasure, with some staff leaving rather than learn the new system - The system is lightyears behind less expensive products. ## Oracle Health Ambulatory Suite customer reviews Showing reviews 1-25 of 161 (page 1). ### Not a fan - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros This software is functional but time consuming to get the hang of. #### Cons This software takes forever to learn and even after having used it for a year and a half I still think, where did I chart that one tiny detail that one time? It's just not as intuitive as other software I've used. In others I felt like it prompted me to fill out and chart on a patient using a checklist. This one you just have to hope you remembered you charted everything and am commonly triple checking before leaving for the day. --- ### perfect for all - Overall rating: 5/5 - Reviewer: wright s. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great. very easy to use, learn, and navigate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it has really easy navigation and it’s very user friendly. #### Cons I really liked cerner, i have nothing bad to say about it. #### Reasons for switching to Oracle Health Ambulatory Suite switched companies. the next job used cerberus as a system. --- ### Gets the job done! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All in all it's a good product and I am able to get my work done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This program, for the most part is easy to navigate. The layout is fairly simple to follow. I am usually able to accomplish what I need in a days work without worrying about the system booting me out or freezing up. #### Cons I don't like that there are several different ways to do one task. This can make training new hires very difficult and easily confused. --- ### Makes things easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great place to compile all records and look up patient information when needed. It has helped me stay on track with clinic notes. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that Cerner is transparent enough so that nothing is too hard to figure out. I am able to find patients easily, write clinic notes easily, and view past records easily. #### Cons You can only see up to 500 records before things start to disappear. I do not like this. Additionally, it can be hard to find certain records, perhaps a search bar within the records would make things easier. #### Reasons for switching to Oracle Health Ambulatory Suite I was not working for the company when the switch occurred. --- ### User friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it was very useful to be able to review and go over clinical information from all patients from the same platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Interface always seemed very user friendly for me; always loaded without issues; I could access to notes, imaging and results; everything well organized and close together. #### Cons I would access from a third party so not always had access; in three years had to call and contact them multiple times because of the passwords, the access, etc. --- ### Tough to use for physical therapists - Overall rating: 3/5 - Reviewer: Lauren R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is an electronic medical record software that leaves a little bit to be desired especially compared to some of the other EMR choices out there. It is clunky, and a bit disconnected especially between departments which leaves communication gaps which can be dangerous in the hospital situation. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I understand where everything is located, and the multi-patient task list makes things easy to find in the course of my day. #### Cons I find that this software is not oriented towards the physical therapist, and it is very tough to integrate information between departments in the hospital. I do not like that my patients will "fall off" My list if they are off the unit or floor, which makes it very easy to miss people. I do not like that you can't see the orders for the patient right away and you need to click on each chart to get more detail which makes it cumbersome to schedule. I wish that you were able to use smart phrases similarly to Epic In order to make documenting more efficient. I also dislike the amount of clicks and grids that a physical therapy note requires. It takes a lot of time to document. #### Reasons for switching to Oracle Health Ambulatory Suite I switched hospitals, and this was the EMR used there. --- ### Not user friendly for staff - Overall rating: 2/5 - Reviewer: Ian H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a stressful year implementing this as our all in one solution for EMR, feedback from all staff members has been poor to outright displeasure, with some staff leaving rather than learn the new system #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I would say the only real benefit is that we have all our facilities on the same system and everything is there when we go to different departments #### Cons It is supposed to be easy to use, but it really isn't. As a patient i found my Stress test that was ordered was not ordered. As an IT person not being able to resolve issues myself and relying on a poor tier support system was onerous. 5 days to add a new printer after one failed. WHY? #### Reasons for choosing Oracle Health Ambulatory Suite Was not of my choosing and had it been a trial basis i would have said thanks but no thanks #### Reasons for switching to Oracle Health Ambulatory Suite Was implemented by those with far more clout than i wield --- ### Early but a Rocky start so far - Overall rating: 3/5 - Reviewer: Valorie G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Reports are already built out and fairly easy to use. #### Cons Integration has not been easy but we are a week into "Go Live" . There was training that was never done. #### Reasons for switching to Oracle Health Ambulatory Suite Centriq is stopping service in December of 2022 --- ### Organized, but repetitive. - Overall rating: 4/5 - Reviewer: Adam T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Overall it wasn't a hassle and made each day better with it's ease of use. Some days you feel like there's just so much to be done through it and you wish it didn't exist but that's part of what you sign up for in nursing! #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I liked the ease of use and how it allowed for enough tabs for all my patient's charts during any shift. IT allows for most of the required charting to be done just with clicks via the mouse and not too much typing which saves time. It would help generate scores for certain diagnostics which also aids time management. #### Cons A lot of it was repetitive and sometimes the options for a certain part of an assessment didn't quite exactly meet what was assessed. It also times out after a while, which was unfortunate for those days when charting seems to take forever and you leave your desk by a patient or coworker and if not promptly resumed you lose what you were working on, had it not been saved. Makes you really want to get friendly with the save button. --- ### overall of power chart - Overall rating: 4/5 - Reviewer: Enid G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros works well at times and provide the information that it's needed for patient info. #### Cons power chart could improve more with a newer software with my shortcut and easier finding. --- ### Good product - Overall rating: 4/5 - Reviewer: Keith K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very good roll out. Support was top notch and was able to answer questions and issues along the way #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User Friendly. Worked well with our workflow. Staff was able to pickup the process and learn the system with ease. #### Cons resistance to change from staff was a pre-live issue so there was a con with having a change made but the system was easy to pickup --- ### Cerner Review - Overall rating: 3/5 - Reviewer: Angela B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I liked that it was easy to schedule appointments. #### Cons The thing that I liked least is there was no way to look at other parts of the chart without stopping what you was in the middle of and going to another part of the patients chart to get information --- ### Cerner EMR - Overall rating: 4/5 - Reviewer: Christine L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience was great! The training is very straight forward for each specific use making it easy to use and easy to train new employees. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use. Very easy program to use and navigate. #### Cons Not having the ability to override some actions. When scheduling emergency C-section surgery would be easier if there was a way to override directly to surgery scheduling. --- ### Extremely poor value for the money - Overall rating: 2/5 - Reviewer: Nicolas D. - Industry: Mental Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered The user experience is completely not user-friendly, often needing ongoing clarification for what are basic searching or to complete basic routine activities. Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare. For more than two months initially in March 2016 when we wanted to start this system we were forced to keep calling in prescriptions to pharmacies & writing controlled medicines for 5 days because the system wasn't working -and Cerner telling us they didn't know what was the problem. Later on when we were eventually able to e-prescribe non-controlled substances still we were forced to get a NY State waiver for controlled substances because the company couldn't get it resolved in more than a month longer. Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients. Support was spotty at best, often the IT people been forced to resolve the problems themselves, or improvise, while the agency I'm working was paying Cerner money. Even now (10/18/2016), the e-prescribe system, that claims it has a renewal option for old medications, it doesn't work for controlled substances (some do, some don't) , so many of us have always to re-write as a new prescription all controlled medicines. I'm a psychiatrist but I've also some formal training in UX/UI design, and to write code, so I'm probably better understanding computers than the usual MD, and even for me the system was an impossible crazy task. I also work with other e-prescribe systems in other agencies, and comparing apples to apples, the other systems are much cheaper and much, much better, and very much easier to use. It's amazing how poor service you can get paying big bucks! And here, this is one glaring example. Buyer beware! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Easier to write progress notes. #### Cons What I wrote about e-prescribe. --- ### Worked with this software daily for over 7 years. - Overall rating: 5/5 - Reviewer: Ashley C. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how user friendly this software was. At the time i worked with people who ranged from all ages and everyone seemed to be able to work this fairly easy. #### Cons At times it could be pretty glitchy. And the updates drove us kind of crazy in the pharmacy. But that comes with the territory. --- ### Not as user-friendly as EPIC - Overall rating: 4/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I prefer EPIC over Cerner. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Cerner is a good EMR program with the basic features of patient appointments, documentation, outside records, lab results, etc. #### Cons Cerner is not as user-friendly as EPIC's EMR. It takes about a month of daily use to get the hang of where different files and information are located in the patient chart. I wish its search feature could search more in-depth within the patient chart like EPIC does. --- ### Cerner an ok but antiquated product - Overall rating: 3/5 - Reviewer: Stephen H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used this product for several years at a previous job. I did not like it that much. I thought it was antiquated and difficult to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros They did pioneer some of the first things in EMARs #### Cons Not well organized, user friendly, or fast. I found it to be very difficult to use. --- ### Cerner user review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I have used many ehr systems like epic, nex gen and cerner. Like all emr system it’s pretty user friendly, less clicking than EPIC. In terms of searching records within cerner you are able to search keywords and identify all the documents related to the key word which is really nice. Patient registration etc, is comparable to epic. #### Cons I have a bias towards epic, in terms of features and information exchange. However Cerner is just as good and has a few features that make it an exceptional ehr system. --- ### Solid EHR, that is multi functional for clinic and hospital - Overall rating: 5/5 - Reviewer: Leslie F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would recommend to a hospital with an ambulatory clinic as it helps keep information flowing between the two systems in an accurate manner #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All areas are basically the same so using this product for ambulatory as well as hospital and emergency provides ease of use. Many other facilities use this product so that is helpful in sharing of information. #### Cons It is expensive. There were some issues with our build and the billing does not work as well as we had hoped. #### Reasons for switching to Oracle Health Ambulatory Suite Very unhappy providers with Mckesson. It was difficult to use and had many bugs. --- ### Medical software at its finest - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I have been using Cerner Powerchart for over four years and still consider it the best medical software. I find the layout to be easy to navigate and extremely user friendly. Unlike so many other software, you dont have to click through tons of boxes to complete a simple task #### Cons I really love this software and struggle to find cons. Occasionally when I click on the software icon the software doesn't load and occasionally when I'm using the software it freezes and I have to close it and reopen. --- ### Cerner can be very detailed but there are too many clicks - Overall rating: 3/5 - Reviewer: Pearl M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Cerner Cerner can be very detailed and specific #### Cons There are too many different ways to complete a task. And there are too many buttons to complete one task --- ### There when you need it - Overall rating: 4/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I work with this on a daily basis and it is a godsend, I pull records on a daily basis filing appeals and what not. I could not be any happier with the software, it is rarely down and when it is, It has been fixed rather quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to look for records by "doctor" it makes it so much easier and fast to get the records you need without searching the entire account and visits. #### Cons I really have too many bad things to say about the software system, it has always been there for me when I need it, I have yet to run into any problems when finding records. Finding older records can sometime be a little tricky but again it works great for me. --- ### Just okay - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros the shortcuts were pretty cool with power chart. #### Cons I used to use Power chart daily for my emr. It was okay. It wasn’t as user friendly as I would want. Too many clicks were involved. --- ### Less complicated - Overall rating: 3/5 - Reviewer: Omasiel C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I will rate this software as 5 out of 10. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros This software is very basic for charting/documenting clients information. #### Cons This software does not have many features while charting/documenting. --- ### Cerner as EMR - Overall rating: 4/5 - Reviewer: Rachael M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a pretty intuitive EMR. It was easy to adapt to. It covers all the important aspects an EMR should have. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like the note templates it provides, and that it allows you to create your own personal templates and smart phrases. The medication reconciliation feature is also helpful especially for admissions. #### Cons I wish some features were easier to use including patient assessments and I's and O's. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/cerner-powerchart-profile/reviews/?page=2) --- Oracle Health Ambulatory Suite Reviews, Pros and Cons - 2026 Software Advice