Cerner Ambulatory EHR vs ModMed

RATING:

3.8

(159)

Cerner Ambulatory EHR has 159 reviews and a rating of 3.77 / 5 stars vs ModMed which has 170 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (159)
4.3 (170)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 8, 2024
April 8, 2024
Pros/Cons
  • Pros

  • Much better than paper charting; ability for interdisciplinary communication.
  • Easy customization and integration with third party tools, amazing customer support. Customize macros and auto text feature available in Powerchart.
  • Cons

  • Problems that arise because of difficulty to navigate certain areas; users are unaware and unable to utilize full capacity of software.
  • Learning to manually alter settings takes some time and user know-how. Getting settings to stay over time can be difficult.
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  • Pros

  • The EMA system is intuitive, the analytics are pretty robust and the PM system is easy to learn.
  • The best EMR for Dermatology on the market (we’ve had three). Fully integrated PM, Path and clinical in one system.
  • Cons

  • Lastly, even if you want to get out of this portion of the contract, ModMed will not let you. You are forced to pay for it for the full 3 year opt in time even if you no longer use it.
  • Also, the patient reminder system ( Relatient) is awful. It does not connect in real time to the practice schedule and requires extra work to find out if a patient has cancelled an appointment.
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Pricing Range
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$
$
$
$
$
$
$
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Product Demo
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31 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos