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Oracle Ambulatory EHR vs Valant EHR Suite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
3.9 / 5
Customer Support
3.6 / 5
4.1 / 5
Functionality
3.6 / 5
4 / 5
Last Review Written
August 1, 2024
March 4, 2025
Pros/Cons
Pros
- The software is customization to some extent. It can help to ensure that clinical staff are filling in all required documentation, which is nice from a coding and charging perspective.
- Implementing Cerner has been nothing but a positive experience and we have continued to find ways to improve our program to benefit each department within our clinic.
- Ease of use, easy to navigate a patients chart, easy to make customizations. Very user friendly and makes documenting and placing orders on patients very easy.
Cons
- Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients.
- I dislike that sometimes errors can pop up on the screen when they aren't supposed to and at my institution, the application can crash frequently.
- Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare.
Pros
- As long as I have secure internet access, I can use it anywhere. And once again, I very much endorse the ease, speed and quality of the integrated transcription service.
- Valant support has been very responsive and helpful. Product of Valant has been great to use.
- This is wonderful software for a mental health provider. The staff is very helpful and made implementation very easy.
Cons
- Problem is it rejects nearly every claim, which causes backups. My providers complain about how complicated notes were, I have lost sever providers because of it.
- It has been incredibly frustrating and difficult. We have not opened our doors yet and are being sent invoices for service that were not even using.
- Getting started was frustrating. Once you sign the contract, the customer service team stop replying to emails.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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58 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
