User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.29 / 5 (90)

3.67 / 5 (401)

3.66 / 5 (94)

Ease-of-Use

4.5 / 5

4.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

3.0 / 5

3.0 / 5

Functionality

4.0 / 5

3.5 / 5

3.5 / 5

Last Review Written

October 27, 2021

July 8, 2021

October 4, 2021

Pros/Cons

  • Pros

  • It looks good, it works well and the price is right

  • We love a lot about this software and how it has optimized our buisness- the calendar is beautiful and the features are very thoughtful.

  • Cons

  • Can be a little glitchy at times but the tech team is always quick to resolve the issue.

  • Customer service is great! But they have limited hours and can sometimes be difficult to get in touch with. That being said they usually respond within 24 hours.

  • Pros

  • The interface is easy to read, landing pages easy to navigate. The colors pop, the menus easy to get through.

  • It always easy to use! And I have no complaints out of my staff that uses it. Very user friendly all the time.

  • Cons

  • Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

  • Least liked: complicated navigation dashboard and tools, not easy

  • Pros

  • It is very easy to use, comfortable format, and fairly price compare to other EHR systems. The staffs love it due to simple format and use.

  • Ease of use and intuitiveness of the system. Your engineers are remarkable. Each update went amazingly smoothly.

  • Cons

  • It uses some templates, but using a macro to insert common sentences is difficult.

  • Reports are hard to read. Some of the features can use an upgrade.Easy to use but a little too simplistic in the look and format

Pricing

Pricing Range

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Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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33 Recommendations

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Downloads and related articles

Pricing Guide

2020 Medical Software Pricing Guide

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  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos