Any ideas I had for updates were taken seriously and incorporated into the system. The folks at Chiro QuickCharts are honest, straight forward and extremely helpful. Oh, yes they are AARA certified.

About a year ago I started looking into Electronic Records Software; I wanted one that was certified. We already had a system in the office but it took about 7 minutes to write the office note, which was only accomplished only after the patient left the office. I looked at over 20 different systems, most wanted me to drop my pre-existing insurance software (Stellar) and buy theirs now and with decades of records that was totally unacceptable. I looked at Chiro QuickCharts software program, it had every thing I needed plus more. The price was in my range, it looked simple to use and they even worked with Stellar to merge the two programs together. After downloading the software and personalizing it there is no longer a seven minute battle after the patient has left to get the notes done. It takes 15-30 seconds per visit, its fast; the data is transferred to the insurance computer instantly.

None that I can think of now.

The fact that the EMR and PM all in the same program.

Easy setup and training. Navigating the software is easy and most times, I am able to change the settings myself.

Randomly, the visit types changes and sometimes visits do not transfer over. Would be easier if web based, we have 2 offices and need to use "the cloud".

The salesman said everything right, yet every thing was wrong.

Literally we didn't use this software, we fought this software.

Have been using this program for over 2 years... in that time, the system has improved a ton and will continue to listen to their users to further improve on any downsides. They seem to be VERY committed to making their program the best around. At the price, I don't think it can be beat.

- Has a TON of features to cater to a variety of techniques like ART, acupuncture, nutrition, etc. - Kiosk system basically automates your subjective portion of your note... and will prompt a patient fill out an oswetry when appropriate (which is key in this age of ins. audits). - Very easy to use and learn - Unbelievable customer service... I usually get a response within ten minutes of any email request and all phone calls are answered right away by people who know you (not outsource to India). - Updates are frequent. These updates come from the docs.... so anything you want to see in the program, just ask for it!

The only thing i can think of is that there sometimes can be bugs with the speed of loading a patient note. However, the support is excellent and they will hammer out any issues right away.

ease of use, quick notes, compliant notes

The program is easy to learn and customize. The support is great and they are always easy to talk to.

There is an occasional glitch but they are quick to address it. There is not much else that I don't like about it