Chiro QuickCharts Software

4.80 / 5 (100)

About Chiro QuickCharts


Chiro QuickCharts is a full suite system built for chiropractic clinics including practice management, billing, patient check-in and certified electronic health records (EHR) applications. The software offers customizable notes functionality and automates the patient check-in process. Patients can complete their own medical history and answer subjective update questions regarding their condition before and after every visit.

“Travel Card”-style patient charts allows providers to view the past three visits or scroll back to the patient’s first entry in the system. Templates for patient letters and handouts as well as a full range of codes are included and documents can be scanned and imported directly into patient charts to save time.

Reminders and alerts can be set up, and a list of “to-dos” appears on the system’s main page to help ensure that providers remember all important tasks. Finally, an in-office chat room allows providers and staff to communicate more easily and efficiently to better serve patients. Users can also use this software to send patients text and email appointment reminders.



Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP

100 Reviews of Chiro QuickCharts

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(83)

4 stars

(14)

3 stars

(2)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 100 reviews

Do you use this product?Write a review

October 2010

Stephanie from Heartland Chiropractic and Wellness Center

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

October 2010

Excellent product, even better customer service!

The benefits far outweigh the minor drawbacks! The customer service, knowledge of the team members, and Midwest pride in quality product and service are second to none. I would definitely recommend this to my peers. Furthermore, I am so confident of its benefits that we are considering taking the leap into purchasing their billing software package. As many of you know, that is a project in itself.

Pros

I did my due diligence in research for an efficient noting system. The most important attributes I was looking for: an attentive customer service team, and user-friendly technology that integrates smoothly with Eclipse (our billing software).
I was pleased to meet a friendly, knowledgeable representative of ChiroCharts at a chiropractic trade show. That following week we made appointments for installation and training.
ChiroCharts assisted us beyond our initial training. They are a small business like ours, so their team is attentive and understanding of our need to have answers quickly.

Cons

It is essential to be sure all workstations are running on the same version. If not, this can cause problems, slowing productivity. It is however, an easy fix and find these to be the two most common reasons:
1. It's not unusual to have an update released, downloaded, and have another released same day. Depending on when you download the upgrade, this can cause you to have to download the upgrade a second time.
2. Occasionally the workstations will not update to the most recent version.
I reduced the "Ease of Use" by one star only because it's not completely customizable for some of our daily proceedures. That said, ChiroCharts are VERY open to knowing your particular needs and WILL provide that in an update if possible.

Response from QuickCharts

Replied October 2010

Thank you Stephanie, I wanted to let you know we made a few changes to accommodate your concerns. First, we have added a feature that checks your software version against the others in the practice to ensure they cannot get on different versions without you knowing. Second, we now only post new updates each Sunday to ensure you will never get 2 versions in the same day/week. I do hope this helps and we truly appreciate all you have done to help our business become better. Thank you, Chiro QuickCharts

October 2010

Christine from Apponaug Chiropractic Center

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2010

Easy to use and makes life in the office move a lot smoother!

I would definitely recommend this product to any chiropractor who is looking around for new software to implement into their practice. For anyone who isn't very computer savvy, it's just a straightforward program and simple. Pretty soon electronic notes are going to be mandatory, and what better way to get that checked off your list? Not to mention, the price is pretty reasonable!

Pros

1.) The program is a lot easier to use and easier to learn than other software we tried.
2.) When you call customer service, you actually speak to a live person AND they speak ENGLISH. Not only that, but they remember who I am and it feels more personal that way.
3.) Being able to have them hook up to my computer remotely to help me with any questions helps a lot. They can hook up to your network by signing in with their computer tech. It's so easy!
4.) Generating patient soap notes and reports takes only a few minutes now.
5.) The messaging system which is a little like texting back and forth really works well in our office because we do not have an intercom system. Also, it allows us to write messages to the doctor about the patient he's going in with or to let him know if he's running behind without being obtrusive or interrupting the patient's time with the doctor.
6.) You can add patient's pictures into their chart to learn their faces, and It leaves less room for error.

Cons

I would say the only con is that there are sometimes glitches with the program which is just like any other software. It can happen to any program you purchase. A Pro to that comment however, is that whenever there IS an issue, Mary, Troy and Alex are always right on top of things and make sure your issue is resolved and follow up later to ensure great customer service.

Response from QuickCharts

Replied October 2010

Thank you Dr. Christine! We appreciate your ongoing support. Please let us know if you need anything. Chiro QuickCharts For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php

June 2018

Daniel from New Hope Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2018

We've been using this software for about 4 years now. Software is easy to use and learn.

Faster/Efficient chart notes

Pros

I like that you can a SOAP really quickly after the initial exam has been input into the system. Also, the software can be modified to how you want to set up.

Cons

There seems to be a few glitches when working with the program. My calendar will not refresh automatically, which i tried to address with a DB consultant but did not get resolved.

Response from QuickCharts

Replied July 2018

Thank you for your review. I was not aware of the refresh issue. Most often refresh issues have nothing to do with the application and are most often a network latency issue. Latency is a delay in the network itself and not having to do with any single application. Regardless, I have asked a member of my staff to reach out to you to help resolve that issue. My tech staff will contact you shortly. Thank you! Russ Thompson, CEO

October 2010

Christopher from Tri-Synergy Chiropractic

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2010

Opened new practice with ChiroQuickCharts

I am thoroughly pleased with the product. It is an excellent resource to document our patient care. I am able to quickly enter all of the visit information and recall previous visit info at a later date. I would recommend the software to anyone starting a practice or considering a transition to EMR.

Pros

The software is very intuitive and quickly learned. It is dynamic in the amount of information recorded for each patient visit, while greatly reducing time required to enter. It is feature-laden. It would work for any chiropractic practice, regardless of technique or style. I am able to enter notes as briefly as 2 minutes, or spend more time recording great detailed consultation visits. I've been able to run the software well on a netbook. The best feature is the customer service. Any problem with software or upgrading has been resolved within hours with no loss of patient flow. The team is responsive to questions and suggestions. They have shown in the past 3 years a passion for making the best chiropractic EMR software possible.

Cons

Program is sizable, which means you need a current computer system. It takes a few seconds to switch between screens sometimes, but that is more likely my hardware issue. Occasionally, the upgrades have had hiccups, but the issues have always been resolved in a few hours. And like any new software, it takes time to be efficient at entering patient info.

Response from QuickCharts

Replied October 2010

Thank you Dr. Anthony! We appreciate your ongoing support as a great customer. Please let us know if you need anything. Chiro QuickCharts For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php

October 2010

Larry from Lexington Family Chiropractic

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2010

notes that meet all the documentation requirements

I can do my notes that meet all the documentation requirement and lay out my treatment plan now in a few short minutes before the patient leaves the office. Practicing is once again fun and sending out reports or auditing are not dreaded tasks anymore.

Pros

I had been looking for an ehr system to do my notes for the past few years and have 'test driven' quite a few of them. I finally came across the Chiro QuickCharts system. Their note taking system is 'clean' with big buttons and it is easy to navigate. Patients use Motion tablets to give us their subjective part of the notes in just a few clicks. My CAs continue with a more descriptive note of progress and I follow up with assessment, adjustment and/or acupuncture points used and the note is done on the spot. A new patient fills in the ADL and disability indexes, my CA then can take the patient's medical history, vitals and take their picture. I do the history and exam. Treatment plan and long term and short term goals in a few clicks. Treatment effectiveness is measured by QVAS and various disability indexes that the patient fills out as they check in at the kiosk. My objective measurements are done and I can follow my treatment plan or just change a few things.

Cons

Any software can have glitches. They do a good job with supporting my issues to a quick resolutions, even if programming needs involved.

Response from QuickCharts

Replied October 2010

Thank you Dr. Kwan. We appreciate your ongoing support as a great customer. Please let us know if you need anything. Chiro QuickCharts For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php

June 2018

Jeff from DR Jeffrey M Moore. DC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

The best is the service. Has been slow once or so, but on the whole, very good.

Also to the box below the choices are limiting ie Alternative Medicine-- I do not consider myself 'alternative'. If nothing else, put Chiropractor. Please get your terms correct for job description.

Pros

Not sure since I have nothing to compare it with. Another note- the email address is asked for and then the note said the address already exists? Meaning what? Used another address and according I will need another amount for the extra time spent sorting this out.

Cons

Was not crazy about purchasing a kiosk for pt fill in, but the entrance form on the tablet is more in my area at this time.

October 2010

Richard from Allen Chiropractic

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2010

I am 100% Satisfied with Chiro QuickCharts!!!

I highly recommend this product. I am 100% satisfied with it and could not think about practicing without it. I also love the friendly staff. They remember who I am and are very friendly and caring. This is a rare thing these days.

Pros

This product has many easy to use features. The developers of this product are frequently upgrading it to continuously make it better. The technical support people are very available. Whenever I call about a technical support issue if the technician is not readily available, a time is set up for them to call us to resolve the issue. A very great aspect of their technical support team is that they are very easy to understand, they do not send your call to another country for technical support.

Favorite Feature: My favorite thing about this program other than it is a very easy program to use is the Kiosk feature. This feature allows patients to check in and update their chart to how they are feeling in addition to many other details that can be managed. This allows me to meet with the patient and catch up on notes whenever I have downtime. VERY HELPFUL to make things go quick with taking and maintaining great treatment notes.

Cons

I haven't come across a problem with this software in the 2 years that i have been using it at both of my offices.

Response from QuickCharts

Replied October 2010

Thank you Dr. Allen. We appreciate your ongoing support as a great customer. Please let us know if you need anything. Chiro QuickCharts For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php

October 2017

Della from Colonial Chiropractic Centre

Company Size: 2-10 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2017

Support is amazing, but program is not intuitive and hard to find/see quickly info the Dr needs

Would like to see a summary tab of all diagnosis, imaging, medical history, etc in one area for quick reference, especially if pt hasn't been seen in awhile and returns for tx. Have to look too many places for all the info I need to treat pt

Pros

Can easily bill through to my PM software, print reports, document my visits, establish a tx plan and goals

Cons

It's not easy to find the pt info I need quickly. If I need to look back at previous dx, exam findings, scanned data, it takes too much time and multiple screens to get to. Makes me less efficient in this way.

June 2018

Karyn from Cornerstone Chiropractic Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

We have been pleased with the ability of this program to adapt to our specific office needs.

We have the ability to create the style and content of our daily treatment notes and to export all of the needed codes for billing.

Pros

CQC is very customizable. Every doctor practices differently and this program allows us to hide features we don't use and to personalize the ones we do use.
If I do have a problem or a question, their customer service team is very responsive.

Cons

There are some features I would like that it doesn't have. Sometimes there is a long period of time between updates.

October 2010

Dr. Aaron from Aspire Health and Wellness Clinic

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2010

Amazing Product with Amazing Support

I would recommend Chiro Quick Charts to any doctor seeking to improve their work and patient flow.

Pros

Chiro Quick Charts is a very impressive EHR system. I've used it from the very start of my practice and not having to worry about paper files is fantastic! It is very easy to use and the fact that practically every part of it is customizable allows it to fit anyones needs. I've customized it to my practice with no problems and if there was something I needed help with technical support was more than willing to do it for me. An added plus is technical support is American so understanding them is no problem.

The format is probably the most appealing attribute for me. I've done a lot of EHR demos and the only one that seemed to flow like a regular patient chart is Chiro Quick Charts. Usage is fast yet complete and the notes are flawless.

Cons

I really can't think of any cons at the moment. The quick charts management seems to continuously work on improving their software and they are always asking what we as users would like changed/improved. The fact that Chiro Quick Charts is the first chiropractic product to become ARRA certified is testimony to how hard the Quick Chart team works.

Response from QuickCharts

Replied October 2010

Thank you Dr. Bell, We appreciate your ongoing support as a great customer. Please let us know if you need anything. Chiro QuickCharts For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php

</