ChiroFusion Software
ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to help them manage key clinical activities such as scheduling, reporting and billing.
ChiroFusion EHR offers integrated practice management features that allow practitioners to schedule and manage patient appointments, send appointment reminders to both doctors and patients, create reports and bill patients for medical services. Appointments can be booked, confirmed, rescheduled or canceled via an email or text message, allowing clinics to track daily bookings, no-shows and cancellations.
ChiroFusion allows clinics to create SOAP compliant notes, submit claims to insurance companies and process payments electronically. Medical documents and clinical records are automatically backed up in an online repository in real time. A self-service portal allows patients to check in using an iPad or tablet, submit their medical history, access prescriptions, pay bills and more.
It is available for a monthly subscription and support is offered via online webinars, phone and email.
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Clinical dashboard -
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Patient status
Supported Operating System(s):
Web browser (OS agnostic)
113 Reviews of ChiroFusion
Bonnie from Aspen Chiropractic Clinic
Specialty: Chiropractic
Employees number: 2-10 employees
May 2018
May 2018
Chirofusion is a ton better than ForteEMR/Chiro8000.
This software is a good purchase and reasonable price for a chiropractic clinic.
Pros
It is Not two separate programs for billing and documentation. The customer service is outstanding. The program is easy to use. They do take advice so I expect that the cons I have now will disappear in the future.
Cons
I have to type in differential diagnoses and there are not many options for long-term and short-term goals so I have to type these in if I want to be more specific.
They are not accepting new clients for their billing.
Kayla from Elevate Chiropractic
Specialty: Chiropractic
Employees number: 1 employee
March 2018
March 2018
ChiroFusion software review
I have an upper cervical practice. I believe ChiroFusion is built great for a full spine chiropractor, but with no ability to save or customize templates in the objective findings, there are downfalls for UC chiropractors.
Pros
Simple and easy to learn and implement into practice.
Customer support is always helpful.
Can submit insurance claims electronically or print HCFA forms.
Small, monthly fee
SOAP notes are easy and quick to write and save
Cons
No customizable templates
Cannot add orthopedic examinations in examination section (you have a list of exams to choose from and document)
Jessica from Durso Chiropractic
Specialty: Chiropractic
Employees number: 2-10 employees
February 2018
February 2018
Chirofusion
Chirofusion is great for cash practices and startup companies. It was very useful and the support was great however if you have more of an insurance and PI based office, the software becomes more difficult to use with billing and you have basically a set SOAP note with not much room to change anything. All of your notes are pretty much the same.
Pros
Support was great and they would call you back fairly quickly and do what they can to help in any situation.
Cons
Even though they are willing to help, there was not always a solution to your issue. Billing was often an issue especially with Office Alley. Office Alley wouldn't always input the electronic EOBs correctly cause us to have to input ourselves to correct the mistakes.
Jason from Full Spine Chiropractic
Employees number: 2-10 employees
May 2018
May 2018
The software is very user friendly, which is important for non-tech savy people like me.
Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Convenience!!!!!
Pros
It is very thorough in terms of chiropractic needs for documentation. The notes and reports look very well presented.
Cons
I would like to be able to hand type information in the note/report in it's final form, where were electronically sign.
Nathan from Innate Life Chiropractic
May 2018
May 2018
Simple design, easy to navigate, PHENOMENAL CUSTOMER SERVICE
Ease-of-use
Usability
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Value for Money
Value
Support
Pros
Customer service has been great so far. Training sessions are easy to schedule and very informative. Great value for the investment.
Cons
At first it was slightly hard to find all the ways to customize/create easy shortcuts.
One feature that would be great in the Chiro Analysis section of the Objective notes is to have the ability to set that if I select "Subluxation" it automatically fills in other fields. Will allow faster notes.
Stephen from Dynamic Spine and Performance Center
May 2018
May 2018
I have had Chirofusion for the last month and overall I can't complain. It is easy and runs smoothly
Ease-of-use
Usability
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Pros
The note taking and transfer to the billing is pretty seamless and easy. It makes making detailed notes easier than any software I have used in the last 6 years. There are a few outdated fields that need to be addressed, but nothing that takes a couple seconds in order to finish a note.
Cons
The initial training is almost useless, they just go over the training manual and videos that is offered for free, but the worst part is they show you on a demo account and not actually on your own login account to make sure it is setup correctly, which I thought was extremely unhelpful. I would be guessing they do this so that you need to call and pay for additional support later, if you don't have the full package. If you have used any EHR/EMR software before it is pretty easy to setup without the initial training.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Stephen, thank you for your feedback! We strive to keep the system user friendly and efficient. The training that we offer is designed to teach users how the system works and how to perform tasks/functions. Our on-boarding format has been in place for over 6 years and has proven to be most effective in providing a quick and smooth transition to CF. The demo account is common in many facilitator/trainee environments as it allows for user-error, testing and practice. It is designed to preserve the integrity of your personal account as well as endorse privacy compliance. The support we offer is optional and something we don't every push on clients. Once you have met our team you will agree that our service well exceeds the nominal cost. We will most definitely take your suggestions back to our team!
Deanna from Deanna Hartsough DC
May 2018
May 2018
I have only started using this for a couple weeks but so far I have found it easy to use.
Ease-of-use
Usability
Functionality
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Product Quality
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Value for Money
Value
Support
Pros
This software was easy to set up and started using. The customer service/training sessions have been very helpful to get started. Opening a new patient and note is very easy as well as being able to schedule on one screen
Cons
I don't have many cons right now as all questions/concerns I have had so far have been answered quickly by the customer support team.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Deanna, thank you for your feedback! Our team makes it a priority to help you as a new client get started and we will walk you through the process. We're happy to have you as a part of the Fam and we're here to help with any/all of your needs :)
John from Satilla Spine Center, P.C.
May 2018
May 2018
Practice software that is able to do it all
Ease-of-use
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Value for Money
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Support
good stuff that can be used by many types of practices and can be tailored to fit suite.
Pros
A stable software that manages your practice needs all in one place. Tech support is a plus to help with your needs and has your covered
Cons
cost of the program is the only drawback and can be a hindrance to newly practicing doctors. The setup did take some time and effort to run smooth but that may be for any new software
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi John, thank you for your feedback! One thing we vowed to be was affordable across the board. We have stayed true to our $99/month subscription from inception which makes us one of the most affordable comprehensive systems on the market. We know how much goes into starting a new practice for new graduates and this is why we offer our graduate plan program with $0 set-up & activation & 3 months free support. This is what makes us a popular choice for new graduates!
Dustin from Northside Chiropractic
May 2018
May 2018
Easy and comfortable experience so far
Ease-of-use
Usability
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Value for Money
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Support
Pros
This system is very user friendly and simple to use. They offer trainings and videos for self learning.
Cons
The only thing I would change is the ease with which to integrate my own intake forms. I have no other complaints so far, but it said I didn't have enough words written yet.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Dustin, A man of few words & then some! Thank you so much for taking the time to provide your feedback! We do offer some of the most commonly used intakes in a digital format and we did implement an easy upload feature to add docs to patient medical records. Feel free to submit requests and suggestions for features and forms as we are always enhancing the system in future updates :)
Lynn from LeBel Chiropractic
May 2018
May 2018
Wonderful friendly sales and implementation staff!
Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support
Pros
User friendly
Beautiful readable font
Built in EDI
Office Ally affiliation at no extra charge
Wonderful accessible online and print education
Cons
Nothing yet
I have only started using this product this week but after 15 years with other electronic software, this one is truly a gem!
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Lynn, Can we just say how much we love you?! You are the true gem and we are so appreciative for your kind words as our team works hard to make you and all our clients happy! We know how important your time is and we truly strive to cater all of our offerings around your needs :)
Lucas from Bitterroot Chiropractic
May 2018
May 2018
The training has been helpful and timely. The software is intuitive and provides a quality SOAP.
Ease-of-use
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Support
Pros
Cost for quality and quantity cannot be beat. The system ties billing in so that you save time and money by posting charges directly. Electronic EOBs offer an additional layer of security to payments received in the office.
Cons
There are a couple small items in the SOAPs that I would like to see added but these are mostly just items I have grown accustom to in previous softwares.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Lucas, thank you so much for taking the time to show us some love! You pretty much summed up our main focus here at CF and that's to provide a complete practice management system at an affordable price!
As for the reporting customization, we will most definitely take your suggestions back to our team as we are working on ongoing enhancements for future updates!
Brian from Fisher Family Chiropractic
April 2018
April 2018
Overall a fairly easy transition from my old software.
Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros
I like the convenience of being able to look at the schedule and know what notes I still need to finish.
Cons
I wish some of the drop down menus were a bit more customizable. It would also be nice to be able to set a few more defaults.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Brian, Thank you so much for your feedback! Our scheduler does provide you with a visual confirmation and overview for scheduled visits where notes were completed and ones still pending :) We try to make life easier any way we can! As for the reporting customization, we will most definitely take your suggestions back to our team as we are working on ongoing enhancements for future updates!
Sherry from The Body Shoppe
Employees number: 2-10 employees
April 2018
April 2018
The training team is wonderful!
Ease-of-use
Usability
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Value for Money
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Pros
I like that patients can respond to their text reminders and let us know if they will be at the appointment.
Cons
It seems like a lot of work to set up the electronic billing to insurance companies. I'm hoping it gets easier with use!
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Sherry, thank you for your feedback! The two way text reminders is super helpful and tells your office whether a patient will still make their scheduled appointment or not... definitely reduces no shows! As for the payer set-up in billing, this unfortunately is a requirement from payers that is out of our control and not just applicable to us. Payers require providers to submit new enrollments anytime you switch clearinghouses and it's specifically a ChiroFusion thing. However, our team recognizes opportunities to provide above and beyond stellar service and our team provides assistance with enrollments as a curtesy. We provide you with all the info you need and help keep it simple. We will have our team reach out and help ensure this aspect is completed on your account.
April 2018
April 2018
So far, so good!
Ease-of-use
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It allows me to easily store my information online and also work with my billing company.
Pros
I like that it is cloud based, and that you don't have to store anything on your computer. It's easy to navigate and pretty intuitive to use.
Cons
The ability to have patients sign in to a tablet and leave their subjective complaints and rate their own pain would be nice - also having the ability for patients to schedule their own appointments online that would schedule them in the system and/or the ability for the schedule to synchronize with Google calendar would be awesome.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Dear Nameless User With Such Kind Words, Thank you! Our self check-in feature is something our clients are loving! And funny you should request online scheduling, as this request has been a popular buzz recently and we heard you! Our plans are to implement this feature by year end :)
Jim from Ortega Chiropractic Clinics
Employees number: 2-10 employees
April 2018
April 2018
The support is awesome and the training is even better.
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My staff loves it.
Pros
It is easy to use. I like that it is cloud based. There was no expensive hardware or heavy maintenance issues to get started. When looking for a new system, the owner even called and answered my questions.
Cons
I don't dislike anything yet. My only suggestion is to make it a little easier to customize the EMR part.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Jim, Thank you for taking the time to show us some love! We love what we do and we strive to offer unparalleled training and support! So thank you for taking the time to acknowledge us as it means a lot :) Being 100% cloud based allows you to access us from anywhere! And you are correct, even our CEO rolls up his sleeves and dives right into the front lines because our clients mean everything to us! We will most definitely take your suggestions back to our team for EMR customizations as we are always implementing your feedback into our software :)
Glenn from Ashburton Chiropractic
April 2018
April 2018
Loaded with function
Ease-of-use
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Value for Money
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Pros
Soap notes are great easy to write very quick can write soap in less then 30 seconds. The report writer takes about 15 minutes to write a report
Cons
Hard to learn when coming from a different system. I am still working on learning the billing process a lot more complicated in my old system I'm still getting help setting up the Billing System. I hope that using the system for another couple months I will be more proficient with the Billing System
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Glenn, thank you for your feedback! We're happy to hear that you are benefiting from our 30 second SOAP note experience and like many have come to find that it is not too good to be true... it really does exist! As with any transition, learning a new way of doing something does take a little patience. We're here for you and our staff dedicate a good half of your training to helping you learn the ropes in billing and help with the set-up etc... Our support team also offers ongoing support in billing and all areas of the system should you ever need us. However, we're confident that after the first month you likely won't even need us and we're happy to see many new clients set sail on their own :)
josh from prairiehealth llc
Employees number: 1 employee
April 2018
April 2018
Just getting started with the system, but easy to pick up so far.
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Not too big of a transition from my former software that was bought out and done away with.
Pros
Ease of use, and ability to use your our abbreviations and voice recognition with google app. The overall presentation is clean and appealing, everyone I have talked to on the phone has been very courteous and helpful.
Cons
Lacking in some features that other software have. The ability to edit previous notes and edit some of the drop down menus is lacking.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Josh, Thanks for taking the time to provide us with your feedback! Ease of use is very important to us as we know your time is valuable. We have ongoing development focused on our reporting module and will be enhancing the customization aspects in near future updates. We will be sure to pass along your suggestions to our team!
Jennifer from Frink Bartusch Chiropractic
April 2018
April 2018
All in one time saver
Ease-of-use
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Value for Money
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Pros
This program has an integrated clearinghouse that is included in subscription price. Also it was created by a chiropractor who therefore understands what other DC's might want.
Cons
The chart noting component appears to be more detailed than the program we previously used, which may actally add time to the process.
Response: ChiroFusion, ChiroFusion
Date: May 2018
May 2018
Hi Jennifer, Thank you so much for your feedback! It is true that our company founder & CEO is a Chiro too just like you :) The clearinghouse integration was important to us & partnering with a free all in one option was our focus! We do include pretty much everything you would want & need in our reporting module, and we do offer the ability to customize the pages for what you include in your reports. It's simple, and the system is intuitive enough to identify what not to include in areas you do not utilize for reporting. We will email you a link to our tutorial and have a specialist reach out to assist :)
Chris from Back Pain Relief Center
April 2018
April 2018
Just getting started learning the system but the value is outstanding.
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Pros
Value seems outstanding. We are still new to the system so we are hopeful it will be better or as good as our previous one that was much more expensive.
Cons
Need to send chart notes separately from DOS charges. This may be difficult to get used to since we were able to do this with our previous software and we use paper chart notes.
Response: ChiroFusion, ChiroFusion
Date: April 2018
April 2018
Hi Chris, thank you for your feedback! We are always looking to improve and we will take your feedback back to our team. Plan on seeing integrated notes/billing in a future update :)
Brian from Max Life Chiropractic
April 2018
April 2018
Many parts I really like but much of the program could be simplified.
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Electronic payments are the biggest plus for me.
Pros
The ease of the exams and soap notes are quick and easy. I also like how easy it is to send electronic and paper claims.
Cons
Managing the patients account. Truly hate that you have to enter individual procedures when I get paid by a 3rd party for multiple dates. Waste of my time.
Response: ChiroFusion, ChiroFusion
Date: April 2018
April 2018
Hi Doc, thanks for your feedback! We are always taking suggestions back to our team and will pass along your suggestions. The need to enter procedures/complaints individually is purposeful by design and supports good practices for a medical provider to adhere to only the highest standards. This practice also provides you with security and peace of mind during an audit. We're always thinking two steps ahead in protecting your interests :)
Brian from Dove Mountain Chiropractic
April 2018
April 2018
New but great so far
Ease-of-use
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Pros
Ease of use, very straightforward. I also like that I can use my apple computer and access from anywhere.
Cons
Nothing yet. I haven't used the software enough yet to encounter anything that I didn't like which is a great sign so far!
Response: ChiroFusion, ChiroFusion
Date: April 2018
April 2018
Hi Brian, thank you for your feedback! Being that many of us are Apple peeps, there was no way we would exclude anyone from our user experience... and with being cloud based, the system you use is your choosing. Apple/PC, 100% cloud based does not discriminate :)
James from M1 Chiropractic and Rehabilitation
April 2018
April 2018
Good so far!
Ease-of-use
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Pros
Simple and easy to use, yet does everything I need it to. Great customer service and very affordable.
Cons
I wish that there was an Other Test field or something so that I could enter orthopedic tests that aren't in the ChiroFusion list.
Response: ChiroFusion, ChiroFusion
Date: April 2018
April 2018
Hi James, thanks for your feedback! You asked and we are listening! We are taking this back to our team and we will work to incorporate your request for adding Ortho tests to the system in a near future release. We will keep you posted. You can add 'Assistant Software Development/Consultant' to your resume! :)
Rosa from Forster Chiropractic
Employees number: 2-10 employees
April 2018
April 2018
Excellent, very happy with customer service and training.
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Multiple providers can access from numerous locations simultaneously.
Pros
So easy to use and able to access from any computer or platform, very convenient and ahead of the times!
Cons
Cannot import previous patient files and from our previous SmartCloud program. Program requires certain mandated information that our office does not utilize.
Response: ChiroFusion, ChiroFusion
Date: April 2018
April 2018
Hi Rosa, thank you for your feedback! We do pride ourselves on the fact that we offer the latest technologies available. Like many platforms you do have the ability to migrate & import patient demographic data from your previous software. We're not aware of any EHR software that supports migration of all patient/medical data. We will say this... if it's possible, we always strive to make it happen!
