ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to help them manage key clinical activities such as scheduling, reporting and billing.

ChiroFusion EHR offers integrated practice management features that allow practitioners to schedule and manage patient appointments, send appointment reminders to both doctors and patients, create reports and bill patients for medical services. Appointments can be booked, confirmed, rescheduled or canceled via an email or text message, allowing clinics to track daily bookings, no-shows and cancellations.

ChiroFusion allows clinics to create SOAP compliant notes, submit claims to insurance companies and process payments electronically. Medical documents and clinical records are automatically backed up in an online repository in real time. A self-service portal allows patients to check in using an iPad or tablet, submit their medical history, access prescriptions, pay bills and more.

It is available for a monthly subscription and support is offered via online webinars, phone and email.

Clinical dashboard
Clinical dashboard

Clinical dashboard

Exam report preview

Exam report preview

Scheduling

Scheduling

Exam

Exam

Patient status

Patient status

Supported Operating System(s):

Web browser (OS agnostic)



165 Reviews of ChiroFusion

Overall rating

4.5 / 5 stars

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great Choice

The change to Chirofusion has been great and the customer support has been much better than with our previous EMR. We have not gotten set up to file electronically yet, but I believe it will be much easier than our previous software.

Pros

The software is easy to use for documentation and billing. The text reminder for patient visits is helpful and patient's like it.

Cons

There are a few quirky issues with posting payments on the billing side. There could be a little more customization of some of the lists.

Review Source: Capterra

Amanda from Ladibugs Inc.

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Chirofusion review

Pros

Easy scheduling , easy patient intake and forms

Cons

Not much is customizable as far as making categories for different aspects of the program.

Review Source: Capterra

Liz from Montclair Performance Health & Chiropractic

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Online intake forms

We started with Chirofusion in October of 2015 with the launch of the site. The site was helpful for a new practice with no onsite billing staff. The growth and improvements made since then has made this a rockstar of Chiro EHR! The billing and A/R section is designed to flow well from start to finish. We were able to free our practice of a billing company that costs a lot of money for minimal work.

Pros

We just started our online intake forms. You guys continue to rock at chiro EHR! Thanks for keeping our overhead low by creating a great software! No extra staff needed and cuts down on computer time. I spend more time treating!

Cons

There are time of the day that the site runs sluggish.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

New Office

ChiroFusion streamlines my practice by making the EHR and billing sides of my business flow seamlessly.

Pros

Very intuitive and easy to use. It is nice that I can access the software from anywhere because it is cloud based. Also, for a doctor starting a new practice it has been very cost effective.

Cons

I have only had a short time with the software and have yet to find anything that I am unhappy with.

Review Source: Capterra

james from mesquite chiropractic

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

New user

I love the software. I was coming into this from paper claims and chart notes. Getting existing patients into the system is an ongoing process, but its not as difficult as my staff thought it would be.

Pros

As a new user and new to EHR, having the training sessions with someone who knows what they're doing is invaluable. In 4 sessions, my staff and I were ready to run the practice with this new software.

Cons

Again as a new user and new to EHR, it would have been nice to have one last follow up training session after we had started using the software. We were able to find all of our answers through the self help section of the site, but it would have been faster to have one follow up training session after using the software for a week or two.

Review Source: Capterra

Alysha from Full Circle Chiropractic

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

What I was looking for!

Pros

ChiroFusion is straightforward and offers everything that I wanted in an EHR. I have been able to navigate the software without guidance easily and so with more training I know it will be a breeze! You can tell that this program was well thought through in its design and was created by a chiropractor. I love that the clearinghouse for my billing is attached and doesn't cost me any extra.

Cons

I haven't used it long enough to know what I like the least...but I can say that as a chiropractor just starting out and being the only doctor in my practice the pricing is good, but I really wish that text message reminders were included in the smaller package. I do not require the DC pro for my size practice as I am the only one even using the system and given that most people communicate via text now I feel that it should be part of every package that ChiroFusion has.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Alysha, Thank you for your feedback! We're happy to see you enjoying your experience with CF :) We do offer Live Two Way Text Reminders at a reasonable $49/month for unlimited texts. There is a cost associated with every text that is transmitted and the nominal amount we charge for texts, helps cover that cost. We do understand that starting out is a big venture, and we do offer a graduate discount to new docs! :)

Marc from The Wellness Joint

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Very well constructed practice management program

Pros

The system flows nicely. It is user friendly. Very well organized and complete from beginning to end. I really like the self help content. I have used other practice management software in the past and this one is the best.

Cons

I wish more "free" training was available for the billing aspect - all new to me.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Marc! Thanks for your feedback! We're happy to see you enjoying your experience with CF :) We do offer 4 full hours of live training to all new clients. If you opt to add support for only $80 a month, you have unlimited ongoing help at your disposal any time you need it. With no contracts, you can also drop support anytime. We'll have our team reach out to you and see if we can be of service :)

Ashley from Optimal Chiropractic Family Sports Rehab Inc

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

So happy we switched to this!

Pros

Easy to use. Easy to learn. Not overly complicated like every other system out there. The notes are wonderful!

Cons

Additional charges to add extra columns on the schedule for additional employees that are not actual providers, like my massage therapists or nutritional consults.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Ashley! We're happy that you're happy! We pride ourselves on being extremely competitively priced and we only charge a one time admin fee of $25.00 for additional columns to be added on scheduler etc...This literally covers our tech's time so we can stay in business lol ;)

Jessica from Vibrant Chiropractic

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

User friendly EHR

Helped me largely with time management!!

Pros

Easy to use, straight forward software that is also Mac and tablet compatible!!

Cons

Don’t have any cons or negatives to report!!

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Jessica! Thanks for your feedback! We love that you're loving us, and love the fact that you can't find one con! (Insert Happy Dance Here :)

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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great

Pros

Easy work flow! Literally takes seconds to make a SOAP!

Cons

There is no online scheduling available.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Online Scheduling is in the works my friend! Keep your eyes peeled as it will launch in the very near future! We're stoked! Woot Woot!

Chelsea from Athlete Recovery and Chiropractic Health

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Great for practice with heavy insurance!

Pros

System has a ton of features that make billing, insurance and EOB/ERA handling easy and efficient. Support is very quick to respond, knowledgeable and even follows up with an email including helpful links after speaking TO A REAL PERSON!

Cons

I found a much less expensive program for text and email reminders to patients.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Chelsea, Thanks for your feedback! Glad that you are enjoying your experience thus far! Email reminders are free and included with your CF subscription. Our Live two way text reminders allow patients to confirm appointments and it auto updates in real time to the scheduler. We're pretty proud of the fact that we are most competitively priced at $49/month for this feature, which is a fraction of what most competitors offer. This is what makes most of our clients love this feature the most :)

Sam from Arrow chiropractic and wellness

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great value

I’m just starting and have not fully implemented yet

Pros

Phone support And training have been excellent

Cons

I would like to see a patient diagram for soap note

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Sam, Thank you for your feedback! We're happy that you are enjoying your experience thus far :) We also take all recommendations back to our team and try to implement them whenever we can in future updates :)

Patricia from Friedemann Chiropractic LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Software

Just started so it's all new

Pros

Ease of use, since we just started Chirofusion.

Cons

Nothing so far because we are new to Chirofusion.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Patricia, Thanks for stopping in to show some love :)

Michael from Protect Your Back Chiropractic

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

It is perfect for my office

It makes the note keeping great. Still like paper but it does speed up the office

Pros

Easy to use and easy to explain self help video to help you with all questions.

Cons

a few too many drop downs for me. but they are aviodable once you learn the software

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Michael, we're glad you are enjoying CF! You are correct, that our system allows for dropdown selection, as well as key entry for your personal preference. We always look to streamline and optimize our software for the quickest and easiest experience for our clients :)

Raymond from Medical Practice

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

New user

Pros

Easy set up and integration as well as the one on one phone set up help.

Cons

It may be too early for me to tell but I was hoping that I could use more of a touch screen platform. I mag need more time to acclimate to all the functionality you offer

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Raymond, thanks for your feedback! You are able to use CF on any device and tablet. We're always working to optimize your experience with touch screen navigations and offerings :)

Brad from Manito Family Chiropractic

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

My first time using EHR

Pros

This is my first time using a EHR system. Chirofusion seems to be very user friendly and very easy to navigate thru the system. Great customer support!

Cons

The only con I have found so far is not being able to verify insurance thru the system. I've been told they are working on it .

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Brad! Thanks for your feedback! We're happy that you appreciate our level of support that we strive so hard to maintain! Insurance Eligibility verifications is something we are working to include in our new upgraded billing system for 2019 :)

Kayla from Ireland Family Chiropractic

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

October 2018

New to ChiroFusion

The customer service is stellar, and we look forward to running our office on this software!

Pros

Our office is new to ChiroFusion, but we are loving the advanced features this software has to offer. The two-way texting, build your own intake forms, & the emailing directly to patients feature are all great technology & save us so much valuable time!

Cons

At this time, we do not see any negatives in ChiroFusion.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Kayla! Thanks for your feedback! We happy that you're happy! We're also happy to see that you are loving our Live Text & Online Intakes features! We have Online Scheduling launching soon and this one will blow your socks off! :)

Kyle from Columbia River Chiropractic

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Simple, clean, and very functional

Excellent, the staff and trainers are top notch.

Pros

It made our administrative lives so much easier. coming from an EHR that seemed so complicated, ChiroFusion really helped simplify our office protocols and alleviate the added stress so we could better focus on patient care.

Cons

Nothing so far! I’d love to see an app for IPads

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

November 2018

Hi Kyle! Thanks for your feedback! It truly touches our hearts when we see that our hard work is appreciated! Our CF fam strives so hard to surpass all our clients' expectations :)

Renee from Discover Chiropractic

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

ChiroFusion

Customer service so far has been great! Everyone is helpful and quick to respond. Haven't been using the software very long but the staff really want to make sure everything is set up correctly and ready to go with implementation.

Pros

Easy to use and customize for frequently used phrases and exams. No more worrying about daily backups.

Cons

No acupuncture specific area but will try to make some acupuncture specific autofill templates that I can use.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

October 2018

Hi Renee! Thanks for your feedback! We're happy to hear that our staff have truly helped you out. That is our number one priority. Our goal is to provide service that seems too good to be true... and then some! We take all recommendations and suggestions back to our team for review & inclusion in future updates!

Caitlin from Chiropractic

Number of employees:  1 employee

Ease-of-use

Customer support

Functionality

September 2018

On top of their game

Pros

The communication and feedback with staff is amazing! They help with every little step and make sure you understand the program.

Cons

So far, so good! There is a little difficulty with my scheduling app connecting with the software but that’s a minor inconvience.

Review Source: Capterra

Response: ChiroFusion, ChiroFusion

October 2018

Hi Caitlin! Thank you for taking the time to share your feedback with us :) We are stoked that you appreciate the level of service that we work hard to provide! We are all about hand holding until you're ready to fly in no time at all!


Displaying 1 - 20 of 165 reviews