--- title: "ChiroFusion Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ChiroFusion. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ChiroFusion is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/chirofusion-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chiropractic Software](https://www.softwareadvice.com/medical/chiropractic-emr-billing-software-comparison/) / [ChiroFusion](https://www.softwareadvice.com/medical/chirofusion-profile/) / ChiroFusion Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/chirofusion-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/chirofusion-profile/alternatives/) # ChiroFusion User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 590 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 451 reviews (76%) - 4 stars: 120 reviews (20%) - 3 stars: 10 reviews (2%) - 2 stars: 6 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Just last week I reached out to the support team, within 48 hours I’d already scheduled and had a Zoom call that was so wonderful, so informative and beyond any other software training support experience I’ve had with any other software! - The streamlined scheduling format, flow from practitioner to billing and ease EOB/ERA application has increased our productivity. - ChiroFusion has helped our clinic be more organized while also providing a solution to faster billing and payment. ### Most mentioned cons - Data is regularly lost. If you like rewriting your exams and notes and then seeing them disappear only to have to redo them, then this is your software. - The systems desire to refresh to the top of the screen while approving charges is a bit annoying. - You can only use One email per account, when gets tricky with treating a lot patients kids. ## ChiroFusion customer reviews Showing reviews 1-25 of 590 (page 1). ### The best chiro ehr system - Overall rating: 5/5 - Reviewer: Preston S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. amazing!!! This system has been a hug game changer, the online scheduling is the absolute best!!!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. It is so much better than any other EHR system I have ever used. It’s also so nice to have it all in one place! #### Cons The lack of AI integration so far. But this could change here in the near future and I’m sure that it will #### Reasons for switching to ChiroFusion Started a new practice and was looking for something that really fit my needs #### Vendor response Preston, Thank you for the outstanding review and for trusting ChiroFusion as part of your practice for over two years. We’re thrilled to hear that the ease of use, all-in-one functionality, and online scheduling have been such a game changer for you—this is exactly what we strive to deliver for every practice we serve. We also appreciate your note regarding AI integration. You’re absolutely right—this is an area we are actively investing in, and you can expect meaningful enhancements in the near future that will further streamline workflows and improve clinical efficiency. Your feedback helps shape our roadmap, and we’re grateful to be part of your practice’s growth. If there’s ever anything we can do to support you further, our team is always here to help. Replied March 2026 --- ### Affordable, easy to learn & train & Support is beyond better than any other company! - Overall rating: 5/5 - Reviewer: Amy C. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I’ve been using car Fusion in clinics that I owned and practice in as a doctor so I not only used the billing side of the software, but I’ve used the Dr. soap note documentation side as well as the Patient accounting site so I’ve used all aspects of the software for over a decade. I also have a billing company for chiropractic clinics and many clients have had Chirofusion over the last decade of doing billing . It’s a simple software to learn, simple to train others, simple to use. That’s my favorite part. The low cost is my second favorite. The support is top notch !! Just last week I reached out to the support team, within 48 hours I’d already scheduled and had a Zoom call that was so wonderful, so informative and beyond any other software training support experience I’ve had with any other software! I’ve used probably a dozen EHR Softwares IN MY 20 YEAR PRAYER AS A CHIROPRACTOR AND INSURANCE BILL AND SUPPORT IS USUALLY A NIGHTMARE ONE TOP NAME CHIRO EHR SOFTWARE I CAN RECALL YEARS AGO WAS A SIX MONTH WAITLIST JUST TO GET ONE QUESTION ANSWERED OR A PHONE CALL WITH CHIROFUSION. THIS IS NOT THE CASE! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The price is right (very affordable) so you’re not committing to a huge contract, server install at your clinic, and putting a financial stress or burden on your practice! #### Cons Small things like the onset date box 14 has two places in a patient account so you can put two different dates or errors on the onset date for HCFA box 14. #### Reasons for switching to ChiroFusion Affordable and online EHR I could access anywhere via a web browser. Chiropractor focused and easy to train others . #### Vendor response Hi Amy, Thank you for taking the time to share such a detailed and thoughtful review—we truly appreciate your long-standing experience with ChiroFusion both as a provider and through your billing company. It means a great deal coming from someone who has worked across multiple systems over the years. We’re especially glad to hear that our affordability, ease of use, and accessibility have made a positive impact on your workflow, and that your recent experience with our support team stood out. Providing responsive, knowledgeable support is something we take very seriously, so your feedback there is incredibly meaningful to our team. If there’s ever anything more we can do to support you or your clients, please don’t hesitate to reach out. The ChiroFusion Team Replied March 2026 --- ### customer support is COSTLY!!! and Chirofusion will make you pay - Overall rating: 4/5 - Reviewer: jeremy r. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered any question you have are a pain, real pain to get answered. it will always cost you money, even trying to cancel your subscription willcost you if you have questions. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros ONCE you learned how to use the program, it was easy to follow, but getting to know it was a problem. IF you wanted to speak with someone to ask a question, you had to pay them a fee for 3 months of questions. #### Cons customer support. sure they'll email you back, but they will tell you that you need to watch their video demo's to answer your question. and if you think it's easier to just speak with someone over the phone, better get your checkbook out, because it's gonna cost you. #### Reasons for choosing ChiroFusion flipped a coin, decided CF was heads, CT was tails #### Reasons for switching to ChiroFusion wanted to change from an existing software to chirofusion --- ### First 2 weeks - Overall rating: 4/5 - Reviewer: Cathy A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As a very experienced user, I rely on interaction via chat or rapid email responses. I have found that to be the case with my CF team. I do favor the Support person's ability to review MY information and have found that to be the case when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I find the Patient Management to be the most important aspect at this time. It allows you to jump in and out of processes without relisting the patient. Also like the Patient Records, very friendly! #### Cons I need clearer direction in the claims rejection area and do not find that to be the case. This area can make or break the financials for most practices. --- ### Chirofusion review - Overall rating: 4/5 - Reviewer: Neal d. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using this system for five years and have recommended it to several colleagues. The best part was the speed of which to get this system up and running. The other docs in my clinic have also enjoyed using it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The user interface is straightforward, and office management could not be easier. It's very well organized, easy to implement, and easy to train staff with. Notes are quick, billing is easy, and the system is a breeze. #### Cons The [sensitive content hidden] gave me his word he would not raise his prices, only to raise them. The system also is largely perfect for PART documentation, but somewhat timely when using rehabilitative exercises and other rehab style treatment options. #### Reasons for choosing ChiroFusion Referred by a friend who told me not to consider any other products. At the time, Jane did not have third party billing either. #### Vendor response Neal, Thank you for sharing your feedback and for being a loyal ChiroFusion user over the past five years. We’re thrilled to hear that you’ve found the system easy to implement, intuitive to use, and a true help with daily office management. It’s great to know that features like quick note-taking, simple billing, and smooth staff training have made such a positive impact on your clinic. We’re also delighted that your colleagues enjoy using ChiroFusion and that you’ve recommended us to others — referrals like yours mean the world to us. Thank you again for trusting ChiroFusion to support your practice. We remain committed to continuously improving our platform so it keeps serving you and your team even better in the future. Replied October 2025 --- ### Great Chiropractic Software - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Training that is provided is great! It is not all done in one session but over several weeks. I could not ask for better training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The layout of the software is very user friendly. It follows the SOAP format. It is very customizable. #### Cons The process of editing a claim that is already created is a little labor complicated but doable. We have it down now. #### Reasons for choosing ChiroFusion Chirofusion's work flow seemed a better fit for my practice. #### Reasons for switching to ChiroFusion I wanted one program that included chiropractic specific EHR and billing. #### Vendor response John, thank you for your thoughtful and detailed review! We're thrilled to hear that ChiroFusion's user-friendly layout, SOAP structure, and high customizability are making a positive impact on your practice. It's great that you've mastered the claim-editing workflow and that our phased training approach over several weeks has been so effective—your feedback reinforces why we structure it that way. We truly appreciate you choosing ChiroFusion over alternatives like ChiroSpring. Your insights help us continue improving for practices like yours. If there's anything we can do to further or support your office, please don't hesitate to reach out! Welcome to the ChiroFusion family! 🙌 Replied October 2025 --- ### Highly recommend 5 stars - Overall rating: 5/5 - Reviewer: Kay W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great so far. Easy to use and great bang for your buck. Support is helpful and the help center is very thorough so great during after hours #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for the cost. Great option if you’re just getting started in practice. Easy to get integrated and great support. Would definitely recommend. #### Cons I wish there was something integrated in the system to save macros. Other than that not much to save negatively. #### Reasons for switching to ChiroFusion Needed better billing options. College recommended #### Vendor response Kay, thank you for taking the time to share such a thoughtful review. We’re glad to hear that ChiroFusion has been easy to integrate into your practice and that our support team and Help Center have been valuable resources, especially after hours. Providing strong value and a smooth start for chiropractors launching or growing their practices is something we care deeply about, so your feedback means a lot. We also appreciate your suggestion regarding macros. Input like this helps guide our product improvements, and we’ve shared your feedback with our development team for consideration. Thank you again for choosing ChiroFusion and for recommending us. We’re here to support you every step of the way as your practice grows. Replied March 2026 --- ### Glad we made the switch! - Overall rating: 5/5 - Reviewer: Chase C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Chirofusion has been a great addition to our practice. We have seen increased collections and notes are done in a fraction of a time than our previous software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Chirofusion has been an easy transition from our previous software company. The price is by far the best around and the notes are done faster and more complete than our previous software companies. #### Cons Not being able to link family emails or have more than one email in a family. Although a small issue. #### Reasons for switching to ChiroFusion The price, ease of use, and being able to use our previous companies. #### Vendor response Hi Chase, Thank you for the fantastic review and for trusting ChiroFusion with your practice needs for over two years. We're thrilled to hear that the transition from your previous software was smooth and that you're experiencing faster documentation and improved collections—that’s exactly the kind of impact we aim for. We appreciate your feedback regarding family email linking. You're right—it’s a small but meaningful feature, and it's something we're actively exploring as we continue to enhance our platform. We're grateful to have you as part of the ChiroFusion family and look forward to supporting your continued success. Warm regards, The ChiroFusion Team Replied July 2025 --- ### One of the best ehr built for chiros - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have gotten the best support and enough time to pick it up quickly and enough material to reference #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple navigation and easy to learn on-boarding they walk through how to navigate through the system #### Cons Nothjng i can think of it has eveything covered. If anything more room for customizations would be good #### Reasons for switching to ChiroFusion More specific to chiropractic and less complex #### Vendor response Thank you so much for your fantastic review and recommendation! We’re thrilled to hear that you’ve found ChiroFusion easy to navigate and that our onboarding process has been helpful in getting you up and running quickly. Our team works hard to provide the kind of support and resources that make adoption simple, so it’s great to know this stood out to you. We also appreciate your feedback about adding more customization options. Continuous improvement is a big part of our mission, and input like yours helps us prioritize future enhancements to better serve practices like yours. We’re glad to have you as part of the ChiroFusion community, and we look forward to supporting your continued success! —The ChiroFusion Team Replied August 2025 --- ### BEST. EMR. EVER. - Overall rating: 5/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It's truly been a breeze from start to finish. They've not only responded fast, but they've bent over backwards to help me when I've needed it the most. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s flexible, complete, stays updated and is truly intuitive. And I actually enjoy using it -- which I don't think I've ever said before about an EMR. #### Cons Inability to migrate all my prior EMR data to Chirofusion, but that's not their fault. It's apparently a universal problem. #### Reasons for switching to ChiroFusion Cost. It was affordable already but they customized it to my ability to pay while still giving me all the bells and whistles. #### Vendor response Hi William, hank you so much for the glowing review and kind words! We're thrilled to hear that you're enjoying ChiroFusion and finding it intuitive, flexible, and complete — especially knowing it’s the first EMR you've actually enjoyed using! That truly means a lot. We understand how frustrating data migration challenges can be, and while some limitations are industry-wide, we’re always striving to make the transition as seamless as possible. It's also great to hear that our team has had your back when it mattered most — that's exactly the level of support we aim to provide every step of the way. Thank you for trusting us with your practice. We’re honored to have you as part of the ChiroFusion family! Warm regards, The ChiroFusion Team Replied May 2025 --- ### Great Product - Overall rating: 5/5 - Reviewer: Eric P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Works great and makes managing a cash only chiropractic office fairly easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and great way to keep all records digital. #### Cons Could have better reports for cash only practices. Would be better if you could access multiple pages of a patients information on one page with out having to go to each page individually. #### Reasons for choosing ChiroFusion price and had the features I needed for a cash only office --- ### Chirofusion - top Chiropractic cloud EHR! - Overall rating: 5/5 - Reviewer: April H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy how user friendly the system is and how you can view certain details from multiple areas in the software, such as when posting you can edit/view a patients insurance and case info and edit if needed without having to pull up the patients account and then go back to posting #### Cons I have not encountered any cons yet, the system is great! I have worked with other Chiro software's and wish they had features that chirofusion does. #### Vendor response Hi April, Thank you so much for the glowing review and for taking the time to share your experience with ChiroFusion! We’re thrilled to hear that you find the system intuitive and efficient—especially the ability to access and update key patient details directly from multiple areas like posting. That’s exactly the kind of streamlined workflow we aim to deliver. It’s also incredibly validating to hear that, after working with other chiropractic software platforms, you find ChiroFusion to stand out with features others are missing. We’ll continue to innovate and enhance the platform so it stays that way. If you ever have feedback or ideas as you continue using the software, we’d love to hear them. Thanks again for your support and for being part of the ChiroFusion community! Replied July 2025 --- ### Fast & Reliable - Overall rating: 5/5 - Reviewer: Nancy G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely the best Software for Chiropract, so fast and reliable. Recommend 10/10! Definitely will be recommending. #### Cons Nothing to dislike! Everything is great :) I tried everything and did not find anything to dislike.. #### Vendor response Hi Nancy, Thank you so much for your glowing review! We’re thrilled to hear that you find ChiroFusion fast, reliable, and worthy of a 10/10 recommendation. It means a lot to us that you’ve explored the system thoroughly and couldn’t find anything to dislike — that’s the standard we strive for! We truly appreciate your support and referrals. If there’s ever anything you need, our team is always here to help. Thanks again for being part of the ChiroFusion family! Replied May 2025 --- ### Old Dogs, New Tricks - Overall rating: 5/5 - Reviewer: Dr. W. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We decided to wait on this review until we had actually learned the system.....so here goes: Started out in this business with paper charts, paper claims, etc. etc. Recent EHR changes, as well as electronic billing brought me to medisoft and the other 'fusion' type software, which is less and less free the more you add to it. It was time to look for a comprehensive suite that will enable the billing, scheduling, and documentation all in one suite. The team at Chirofusion has filled all of the required boxes. I was paying $89 per month for a clearinghouse, and their new annual maintenance fee added another $30 per month. In addition, keeping Medisoft up to date annually was another $40-50 per month. Strictly speaking, this software is saving me money over the prior approach. Your documentation will be top notch. The transition was a little painful, as everything is interconnected, but once you get used to that fact, and realize that your office is now paperless, you will have no trouble moving forward. The daily reports are comprehensive, and the exam routines are very comprehensive, and will allow you to include as much information as you would really care to have in the file. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support team is superb. I mean superb. They work very hard, and hopefully they are fully appreciated for what they are doing for our profession. They have vast amounts of appreciation from this office. The billing module is also superb. When using Medisoft in the past, which has been a mainstay for many years, the accounting was never fully spot on (no doubt a reflection of how we were using it). This system, however, will allow you to keep track of every single transaction, posting, write off and payment. Patient payments are kept in our system as unapplied credits until the claim comes back, at which point we will adjust the line items, apply patient responsibility, and close the claim. Bang. Done. ****For your medicare patients, make sure that you go through the write offs carefully. One of our big insurers will assign a non covered status to exams, extremities, etc., and the system will automatically follow suit. You will have to manually assign these responsibilities to the patient when posting the EOB. If I can learn this, you can learn this.**** Posting of the remits is as painless as it can possibly be. The integration with Office Ally is superb, and you do not even need an account with them. You will communicate with Office Ally only when setting up your insurance companies for EOB / ERA / EDI, and that's it. If they do not accept a claim, you better figure out why (they will generally tell you), so you can correct and resubmit it. #### Cons This is a newish product. They are still working on it, and there are quirks. It took us a while to learn them. Do not hit the enter key in the payment entry screen, or it tanks the whole affair. From what I can see, they are working diligently to get through these issues, and they do listen. Note and a claim in 30 seconds is perhaps a stretch. If you are going to be collecting, applying, and accounting for a copayment or deductible payment, that is 15 seconds right there. There is a fair amount of clicking just to enter a payment, and it will not recall anything from previous visits. If you are interested in keeping track of relevent changes in your patient's picture from one visit to the next, it will take you a short while to document this as well. It does pull through information from the last visit, and makes it very easy however. Some of the screens are a bit disjointed. The software does not have the polish that it will in a year or so, but it does it's job very well, and is perfect for smaller to mid sized practices. Not convinced it is a high volume practice solution, but if that is you, then have someone running around with a laptop behind you, and you will be all set. Couple of friday mornings, no service. Updates to the servers, etc, which is great. Growing pains, which, given what we are getting, for a very reasonable price........not the end of the world. ***You cannot have multiple unsigned notes open on a patient*** #### Vendor response Wow! Thank you so much Doc! We are humbled by your kind words about our support staff. We truly strive to offer unparalleled customer service to all of our valued clients & your feedback is exactly the reason why we love what we do! Replied October 2016 --- ### Solid Platform for Easy Office Management - Overall rating: 4/5 - Reviewer: Kelsey W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is generally inexpensive and fairly easy to navigate. On-boarding was quick and efficient and well communicated. For the pieces the software might lack, it has most of everything that is integral to running our small practice. #### Cons There are redundancies and a few areas where there are feature omissions that simply do not make sense. Tech support is a bit frustrating, as much of the time the user is directed to the "features" section and to make requests. These request for feature updates take a very long time, and ultimately seem to only address half of the request. #### Reasons for switching to ChiroFusion WonderDoc had absolutely no support and the platform was not front office friendly. --- ### Pros and Cons - Overall rating: 4/5 - Reviewer: Tim D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I have come to realize that no software will be exactly what each practitioner wants unless they develop it specifically for themselves. So I don't expect it to be perfect. However, some updates and options may be nice to see a little more frequently. Overall this software is very affordable and easy to navigate and I appreciate that. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 2/5 #### Pros It is pretty easy to use and navigate, chart notes look nice, patient progress is tracked well. Follow up SOAP notes are easy to modify from the previous. #### Cons Limited customizations and defaults. Too many clicks. On a new patient I almost always adjust Diversified, but every new patient I have to choose Diversified from the drop down menu for every area I manipulated on them. A default here would be nice. If I don't manipulate with Diversified and use activator I can just change that specific area away from the default of Diversified. That can be an additional 12-20 clicks in an initial exam that takes unnecessary time. You can't change/modify or add orthopedic tests. There are a few tests I utilize in different areas that I have to manually write out and I have to do that in the chiro analysis section because there is no place for a manual entry of an orthopedic test in the orthopedic tab. You cant copy one case to another. If a person changes insurances and you want to create a new case with their new insurance since the old insurance hasn't cleared yet you have to completely redo a soap note or exam note with the new case. You can't transfer or copy a note to a new case. There is a lot of redundancy in the billing area. When you sign a note you check to send it to billing, then you have to approve it in billing, then you have to print/send the claim all on different tabs/screens and this is all done so you can actually post the patients payment for that day to that charge so you can provide them with a detailed receipt. Yes you can put their payment as an UAC, but that isn't a specific receipt for an HSA or AFLAC. Scheduling i #### Reasons for choosing ChiroFusion cost and ease of use. #### Reasons for switching to ChiroFusion They phased out my other softwares. --- ### Worth it for small business oweners - Overall rating: 4/5 - Reviewer: Angela W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been using ChiroFusion since 2018. The program is very easy to use. Any issues that arise are cleared up quickly by watching a short tutorial video in their extensive help library or a simple email to the support team. It's a basic program, easy to learn, easy to use. #### Cons It takes many steps to revert a check if an insurance company retracts money or the posting is incorrect. The patient ledger requested by many patients at year end is extremely confusing and not user friendly. Patients have no need to see a complete history of how one visit was paid. It needs to be simpler. #### Reasons for switching to ChiroFusion Smart Cloud switched to Chirotouch I believe and the price increased significantly. #### Vendor response Hi Angela. Thank you for sharing your experience with ChiroFusion! It's great to hear that you've found the program easy to use and that any issues are quickly resolved through their tutorial videos or support team. Your feedback highlights the importance of a user-friendly interface and accessible support, which are crucial for any software. We appreciate your input! Replied June 2024 --- ### Chirofusion perfect for big or small office/cash practice so easy - Overall rating: 5/5 - Reviewer: Michael k. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered very good overall simple to use with limited computer skills #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros simple and easy to use Updates are nice #### Cons Some of the updates for me aren't necessary #### Vendor response Hi Michael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that ChiroFusion is a great fit for your office, whether big or small, and that you find it simple and easy to use. We’re especially glad that our updates have been helpful, though we understand that not every update may be necessary for every practice. We appreciate your input on this and will continue working to ensure our updates benefit all of our users. If there's ever anything we can do to further improve your experience, don't hesitate to reach out! Replied September 2024 --- ### Wonderfully simple product with everything you need as a Chiropractor - Overall rating: 5/5 - Reviewer: Ashley S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Wonderful! Professional, courteous, prompt and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product can be as simple or depth as you wish. It makes it easy to do all your notes, export to insurance providers or other physicians and it keeps everything clean and organized. #### Cons When it takes a while for the pages to load or when updates are being done and it shuts down the system while working. Makes it difficult to schedule patients when this occurs. #### Reasons for choosing ChiroFusion It gets everything done in the most efficient, non complicating manner possible. This makes it easier to see more patients and keep on task. --- ### Primary Chiropractic - Overall rating: 5/5 - Reviewer: Jude A. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Overall having a great experience using CF. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CF is user friendly and support library is very comprehensive. #### Cons CF has only one option for payment servicer. #### Reasons for choosing ChiroFusion The user interface is the best in comparison to the competition. #### Reasons for switching to ChiroFusion We needed more chiropractic friendly EHR. #### Vendor response Jude, Thank you so much for sharing your experience with ChiroFusion! We're thrilled to hear that you find our software user-friendly and our support library comprehensive. Providing an intuitive and efficient user interface is a top priority for us, so we're delighted to know that you find it to be the best among our competitors. If you have any further feedback or suggestions for us, please don't hesitate to reach out. We're here to ensure your experience with ChiroFusion remains exceptional. Replied May 2024 --- ### The idea chiro EHR - Overall rating: 5/5 - Reviewer: Daniela G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Amazing, the customer service reps get back to you within hours of your questions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The price and the guaranteed compliance of the notes themself. Plus having it integrated with office ally is just the icing on the cake for me. #### Cons Honestly at this point, with the fact that you can suggest features and they actually take that into account when they update (which by the way, the updates are free) I have no cons --- ### Since 2002, I have experienced and used a dozen or more chiropractic EHRs. ChiroFusion is the best! - Overall rating: 5/5 - Reviewer: Amy C. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since 2002 as a CA for a chiropractor and now as a DC myself, who has owned three clinics in my decade career, I have experienced and used a dozen or more chiropractic EHRs. ChiroFusion is the best! I love the scheduling, being able to see if a SOAP has been completed from the schedule view, the text and email reminders for patient appointments, the ease of use with extra charges for any cash services or products, customization of write offs aka adjustments to a positive or negative for any reason needed, claims and refiling are a breeze, patient reporting is simple yet inclusive to any reports you may need. The patient dashboard is perfect - shows patient picture, and any images such as, X-Rays, etc can be uploaded as a jpg and shown on dashboard - great tool for ROFs. SOAPs are the best and quickest I've ever seen! Love the task manager! I could not be more pleased with this software, so much so that after switching to ChiroFusion back in March 2017 for my own clinic, I also recommended all my fellow DCs do the same! The on-board training was the icing on the cake - hands down BEST I've been through! Help Desk is awesome for any training as you go, and available real time, all the time, by one click from your ChiroFusion screen without having to call, set appointment or go to an outside site. Of course, it's cloud based which is imperative and if you aren't using cloud based EHR you need to! I am a forever ChiroFusion fan! Thank you! Amy Cox, DC --- ### Chirofusion - Overall rating: 4/5 - Reviewer: Daniel W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mid. The provider side was good, but the front desk side presented issues for staff #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of documentation. I was able to create excellent daily notes #### Cons Front desk software was very difficult to integrate #### Vendor response Daniel, We're pleased to hear that you found our documentation features easy to use and helpful for creating excellent daily notes. However, we're sorry to learn about the challenges you experienced with integrating our front desk module into your practice. I highly encourage you to reach out to our support team with any specific issues or suggestions. Replied April 2024 --- ### Four year user - Overall rating: 4/5 - Reviewer: Ashley T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I really enjoy the Ease of use and ability to Access from home and my phone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that everything is prebuilt and I don’t have to waste my time building exams, OATS, goals for each patient. #### Cons Wish text reminders were free and I could enter patient payment from their chart and not have to waste time going to billing. #### Reasons for choosing ChiroFusion Due to the price and ease of use. --- ### Online intake forms - Overall rating: 5/5 - Reviewer: Liz M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered We started with Chirofusion in October of 2015 with the launch of the site. The site was helpful for a new practice with no onsite billing staff. The growth and improvements made since then has made this a rockstar of Chiro EHR! The billing and A/R section is designed to flow well from start to finish. We were able to free our practice of a billing company that costs a lot of money for minimal work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We just started our online intake forms. You guys continue to rock at chiro EHR! Thanks for keeping our overhead low by creating a great software! No extra staff needed and cuts down on computer time. I spend more time treating! #### Cons There are time of the day that the site runs sluggish. #### Vendor response Thank you Liz for your feedback! We truly value all of our clients and it makes us most happy to have clients grow with us throughout the years :) Replied December 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/chirofusion-profile/reviews/?page=2) --- ChiroFusion Reviews, Pros and Cons - 2026 Software Advice