All ChiroFusion Reviews
1-25 of 582 Reviews
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Liz
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Online intake forms
We started with Chirofusion in October of 2015 with the launch of the site. The site was helpful for a new practice with no onsite billing staff. The growth and improvements made since then has made this a rockstar of Chiro EHR! The billing and A/R section is designed to flow well from start to finish. We were able to free our practice of a billing company that costs a lot of money for minimal work.
PROSWe just started our online intake forms. You guys continue to rock at chiro EHR! Thanks for keeping our overhead low by creating a great software! No extra staff needed and cuts down on computer time. I spend more time treating!
CONSThere are time of the day that the site runs sluggish.
Vendor Response
Thank you Liz for your feedback! We truly value all of our clients and it makes us most happy to have clients grow with us throughout the years :)
Replied December 2018
Susan
Alternative Medicine, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
ChiroFusion is the BEST
This software is so easy to learn and use, truly user friendly!! The Support Team at ChiroFusion is fantastic as well, easy to talk to and very responsive. They are very personable! I like that I can access the software remotely from anywhere!! I don't have to be at the office to get work done or check on payments. Also, it is so inexpensive when compared to other software options that have similar features/options - you get more for your buck with ChiroFusion.
CONSI honestly can't come up with an answer to this question.
Reason for choosing ChiroFusion
Price and ease of use! Not to mention I spoke with others that had ChiroTouch and they were not happy with the software nor the customer service and had to pay a fortune!
Reasons for switching to ChiroFusion
I needed an "all in one" software for patient notes, billing and electronic billing that was simple.
Daniel
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
Chirofusion
Mid. The provider side was good, but the front desk side presented issues for staff
PROSEase of documentation. I was able to create excellent daily notes
CONSFront desk software was very difficult to integrate
Vendor Response
Daniel, We're pleased to hear that you found our documentation features easy to use and helpful for creating excellent daily notes. However, we're sorry to learn about the challenges you experienced with integrating our front desk module into your practice. I highly encourage you to reach out to our support team with any specific issues or suggestions.
Replied April 2024
Elad
Medical Practice, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed November 2019
Misses the mark in EVERY place that it counts
The help is great, the EHR is great but overall if you use paper and have a biller then rest assured that they will not use the billing, you wont use the calendar, which means you now still have to do a lot of scanning of paperowork to have the information accesbile and a lot of uploading still to send paperwork to your biller. Overall, its a flashy looking software that is behind in todays time for integrating with other calendars and software. Even having text expansion is not thru them. they use textblaze.com (free for everyone to use BTW) which means you have to remember the little shortcuts you make instead of having buttons in the software so you dont have to. I really wished i would use this software but its a lot of work and memorization to stay organized. My paper way might not be as pretty and detailed but id rather have that then extra work which is what you get with this software. This review will save you the $500 set up fee that they will NOT give back to you. Youre welcome.
PROSthe EHR portion is good and thats about it
CONS1. The calendar is totally a disaster. If you use google calendar and dont think its great then use the one with chirofusion and you will run back. The ease of accessibility on google on your phone to see what your day looks like is paramount to a business. With chirofusion they tell you to go on your phone browser, go to the site, log in and then go to the calendar. For that reason alone this software sucks. Totally useless because it makes life so much harder. If you have a biller then they will all tell you that the billing section, although it looks great on the demo, does not work well for them. They did whats comfortable for them and ignored what the billers really needed. 2. No phone app. at least if they had that with access to the calendar I wouldnt be here writing this review
Reason for choosing ChiroFusion
because of the price, ultimately once you add the other components theyre similarly priced and i wish i went with chirotouch because they did everything to make their software buttoned up. Chiro fusion will bullshit you about we have dedicated people that work on the software when chiro touch hires people and that may be so but they get things done when chirofusion fell asleep at the wheel. If you have any questions feel free to get in touch with me. I can share screen and run you thru my software and you can review it without getting screwed on the price, afterall i already have in for another two months and then ill cancel
John
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
ChiroFusion Nails It
Truly enjoyed the training and use of the software. It was intuitive to learn and they are constantly updating the software at no extra charge. Customer service is excellent!
PROSLove the ease of using ChiroFusion and the customer service.
CONSNot much to dislike! I am pretty happy with all the functions and ability to print super bills.
Douglas
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
ChiroFusion Review
I like that it is cloud based and I can access the software anywhere. If I want to call a patient in the evening I don't have to write their information down I can add a task into the software and open it on my computer at home after I have put my kids to bed. I like the layout of the software. It is very intuitive. I like that the developers are constantly working to improve the product.
CONSChecking out a patient/charging their credit card requires getting completely out of whatever you are working on and the process is clunky to use the OpenEdge through Chirofusion.
Reason for choosing ChiroFusion
I liked how intuitive the product was. When I have new staff come in I want training to go smoothly (and less time) and errors to be minimal. I thought ChiroFusion could achieve that better that some of the other products out there.
Reasons for switching to ChiroFusion
SmartCloud was terminated. I lost my investment and needed to find a different product. I demoed several different types of software and like that I ended up with ChiroFusion.
Chris
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
One of the top Chiropractic Softwares out there
This software was easy to launch and start using right away. It makes a decent note for insurance when needed. Stays up to date with no downloads required on my end since it is web-based.
PROSI like that ChiroFusion is web-based. That way I don't have to maintain a server. In my last software, our computer working as the server crashed, and we were without an EHR for the day and lost data because of the frequency of backup. I can even log into ChiroFusion at a screening and look at my schedule and book appointments live. I like the option of text and email reminders, and the option for online scheduling for patients. The macros work pretty well. Billing is straightforward and easy to use. New update coming soon to make it even better.
CONSScheduling a new patient needs info and can take a few minutes. If a patient has been to another office with chirofusion, they can't use the same email address. A little sluggish at times waiting for billing reports.
Reason for choosing ChiroFusion
Better priced and works on all devices.
Reasons for switching to ChiroFusion
The server was acting funny, crashed, then came back. I wanted something web-based to avoid problems. Wanted software that was easier to bill insurance. Quicker making notes, better-looking note at the end.
Adam
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great Product for the Price!
The transition from my previous software to ChiroFusion was pretty seemless. The support is very good and they are quick to respond to any problems I have.
PROSThe software can be set up with as much or as little as needed for your specific practice. You aren't forced into having expensive add-ons that you wouldn't use. As a single practitioner this was what I needed where other companies made you pay for a "system" no matter the size of the clinic which had many pieces that aren't always needed.
CONSThe only issue I've had while using the software over the past year and a half has been some slow processing but only in the billing portion of the software. It's all online so depending on your internet speed things may be faster or slower but since this issue only happens while switching screens in the billing portion it seems that is something that needs to be addressed and I know based on email communications from ChiroFusion that it is something that will be getting updated soon.
Reason for choosing ChiroFusion
They allowed for more customization of the product to my specific clinic size at a more affordable cost.
Reasons for switching to ChiroFusion
They were ending the software due to a buyout.
Benjamin
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
ChiroFusion lives up to the promise of EHR
Easy of use in patient care documentation and the management of good, clean medical records is of vital importance and ChiroFusion delivers on that need. The ability to capturing all services for increased revenue has made the old superbill system obsolete.
PROSChiroFusion's method of documentation is by far the easiest and most thorough of any Chiropractic software on the market. The thoroughness and explanation of care is excellent for both patients and insurance carriers. The best part about ChiroFusion is the ease of use by the doctor and staff to document care provided and the ability to capture and bill for all services provided. ChiroFusion makes it easy to justify patient care plans.
CONSClick boxes could be made more sensitive. Having to be exactly on the boxes sweet spot in some areas slows down the documentation and use, but it is only in certain areas.
Reason for choosing ChiroFusion
Feature rich, ease of use, efficiency with staff use of medical records, and cost effective.
Reasons for switching to ChiroFusion
Ease of use, and the special focus on chiropractic medicine services.
David
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2023
Chirofusion is great for small clinics
Online access and notes are good. Billing and payments are also easy to use.
CONSScheduling for large clinics is not great
Reason for choosing ChiroFusion
Online
Vendor Response
Thank you for your positive review of ChiroFusion! We're thrilled to hear that our software is a great fit for small clinics like yours. It's fantastic to know that you find our online access and note-taking features to be beneficial for your practice. We're equally pleased to hear that our billing and payment functionalities have been easy for you to use. Making these aspects user-friendly is a priority for us, and your feedback confirms that we're on the right track. Your satisfaction is our top priority, and we're here to support you every step of the way. We're committed to continuously improving ChiroFusion to meet your needs and exceed your expectations. Thank you for choosing ChiroFusion, and we look forward to serving your clinic's needs for years to come!
Replied December 2023
Oscar
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Easy
It has been a great experience. Everyone in our office that uses it thinks it is easy.
PROSIt’s easy to use and to learn how to use
CONSSome features missing that I would like to have
Reason for choosing ChiroFusion
Ease of use
Reasons for switching to ChiroFusion
Didn’t like Platinum and needed something cloud based
Adrian
Alternative Medicine, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2019
CF improvements needed
See above cons list.
PROS1. Value 2. Gui is pleasant, but needs personalized features for placing buttons and themes.
CONS1. Login is redundant with TOS checkbox. 2. No way of saving templates 3. No way of duplicating dates of service 4. No customized features to change themes out button placement 5. Patient search is terribly limited.... Please adopt practice fusion input method for patient search. 6. Icd10 search could improve. I use Google first then import code into CF.
Reason for choosing ChiroFusion
Cloud base emr without local servers
Reasons for switching to ChiroFusion
CF interface is better, and included billing options
Alec
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Great Software with even better service!
Very good experience, the customer service is top notch. They always respond very quickly and if they do not have the answer, they always redirect to the person that does!
PROSVery easy to use and to learn. I like how everything is integrated together, makes it quick and easy to use.
CONSMacros could be built into the software. Also should be able to add/customize orthopedic exams.
Reason for choosing ChiroFusion
Talked with ChiroFusion on the phone and they were very friendly and knowledgeable. Also the billing team seemed to really know what they were doing, and haven't disappointed yet!
Reasons for switching to ChiroFusion
Wanted a billing service and a more chiropractic based software.
Daniel
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
ChiroFusion has been the best decision our practice ever made!
Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!
PROSFirst off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.
CONSI'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.
Vendor Response
Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :)
Replied April 2019
Brett
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
I've just started using it. Overall it appears to be a nice program. There are some issues thought.
An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program.
PROSThe ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through.
CONSI don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice.
Vendor Response
Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :)
Replied June 2018
Ross
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great Chiropractic EHR
ChiroFusion is very straight-forward and has great features that will help us run a smooth practice. The onboard training is very in-depth and helpful so you are ready to go!
CONSMy least liked thing is that there is not current function to allow patients to update their subjective when checking in on the tablet.
Vendor Response
Thank you for your positive feedback about ChiroFusion. We're thrilled to hear that you find our software straightforward and filled with valuable features to support your practice. We appreciate your suggestion regarding allowing patients to update their subjective information on the tablet during check-in. Your feedback is valuable, and we'll definitely consider it for future updates. Thank you for choosing ChiroFusion. We look forward to continually improving our software to better meet the needs of our client base.
Replied December 2023
Christopher
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Glitches
My reports are well organized as are my notes.
PROSThe notes and reports are outstanding. The printed version of them is easy to read and very thorough.
CONSI am unable to use the same CPT code twice in the same date of service. For example the L3020 cannot be used as a right and then a left. This when I enter it in through the SOAP notes interface. Some CPT codes are not available, for example I supply TIPs for canes for certain patients. It would be nice to be able to add that CPT code into the system. So maybe some customization on my end would be nice. Also, when doing appontment reminders via email you cannot use the same email address for a spouse or child. Often in a household one person is designated as the home care coordinator and he or she handles all dr apointments. That individual should be able to get all email reminders for family members.
Reason for choosing ChiroFusion
NA
Reasons for switching to ChiroFusion
Recommendation by a friend
Jessica
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best EHR available!
They have been absolutely amazing to work with, truly couldn't ask for anything better. The initial contact was with the [SENSITIVE CONTENT HIDDEN] himself, which to me speaks volumes for the company. He answered all the questions we had, which was a lot. Once we made the decision to switch, it's been all hands on deck from them getting us set up, building the system and the training sessions were amazing. The doc in our office has never had to do electronic documentation or billing so this was a complete overhaul for him. The training was so thorough that he picked it up right away and he's doing amazing. Cannot stress enough that this is the most amazing system ever!
PROSThis is by far the most user-friendly system I have ever worked on. I have gone through 4 EHR upgrades with different offices and this one is hands down the absolute best. No comparison.
CONSNothing yet. Everything is very user-friendly and built in a way that makes sense.
Reason for choosing ChiroFusion
This system is actually built for a chiropractors office, it is the most common sense, user-friendly system I have ever worked on. I had heard horror stories about Chirotouch so after my demo, I sat with someone at another local chiropractor's office and watched their flow. In all honesty, it was the most cumbersome system I have seen. So many little quirks that you have to work with on a daily basis and on top of that the customer service is awful and doesn't get back to you for days. Not acceptable in a healthcare office.
Reasons for switching to ChiroFusion
Our system was far too outdated and was bought out by Chirotouch. We did not want to go with Chirotouch so we began searching for something else. I demo'd two other EHR systems before choosing Chirofusion and I'm so glad I did. The best decision ever made!
Eric
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
ChiroFusion Review
I've been using ChiroFusion for a few months. I think they have a great platform, and can improve upon it even further. I would recommend this more to a smaller, one-two doc practice, and in fact I just did, but it becomes pretty expensive when you have multiple practitioners that are all part time. I think they should have a max price per practice if you have more than say 3 practitioners. I really look forward to them hopefully implementing some feature requests that I suggested.
PROSEasy to use. Easy to learn (at least for doctors), a bit more difficult for front office (billing, etc) Web based, no need to store info in your computer. Access anywhere. Quick response from support team when you have questions. Built in credit card plug in. Ability to do recurring charges for plans if that's what you do.
CONS-Inability to add/edit things you want, such as, adding an ortho exam if they don't have it. -Lack of feature request implementation: if you want something added to it, not likely going to happen. -Expensive when you have multiple doctors. If you have a doc in your practice coming in 1 or 2xweek, you still have to pay the full price to be able to bill under them. -Apparently, inability to export all your patients data (med history) with a click of a button if you want to leave. You have to click on each pt and export data individually. Imagine if you have 2K+ patients, exporting one by one! -Only good for chiros, no acupuncture built in format. (though you can type your own and paste into forms) -No built in PI report format. -No built in addendum format.
Vendor Response
Hi Doc, Thanks for your feedback! We do invite clients to submit recommendations and requests as we implement them every single month :) We also do offer great reductions for multi-provider offices and at 3 providers it's only $49/month more. We've done our homework and we always strive to be the top taco in town ;)
Replied September 2018
Lucas
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Great value for a solid program
Reasonable cost, ability to both click documentation fields or write out description, possible add-on text reminders, recreation of new note from previous note, patient care plans that track remaining visits, easily usable outcome assessment
CONSOccasionally patient's names appear on the schedule when they don't have an appointment, billing doesn't generate a statement for every person with a balance due, walk out receipts are too complex, cannot look up patients by phone number, cannot generate a prescription for PT or X-rays.
Reasons for switching to ChiroFusion
Cost
Mathew
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Making the move to ChiroFusion has made us more productive and profitable practice.
We, like many other practices, were stuck with overpriced, overly complicated and bloated software simply because it's what we had grown comfortable with over the years. What made us consider a change was the constant need for pricey updates, compliance issues, server costs and an ongoing cost for tech support. When the search for an alternative began, ChiroFusion kept coming up as a truly viable alternative so we requested a demo and were blown away by the friendliness, responsiveness and knowledge of ChiroFusion's staff. Within a week we were trained and up an running with our new software. If we ever have a question support is included and very responsive to our requests and the constant improvements means the software just keeps getting better! We now save over 70% monthly in operating costs and are a leaner and more responsive practice that can spend all of our time on patient care and none of our time dealing with software and technical issues.
PROSEase of use, exceptional support, low costs, every feature a chiropractor may need is integrated and automated. Once a patient is set up you can go from entering SOAP noted to filing a claim in under 3 minutes; we've timed it!
CONSNothing really because if you ever have a problem support is very responsive and if you have a suggestion and they like it ChiroFusion will integrate it usually within a month.
TRISHA
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2020
Chirofusion creates a well rounded and easier to use practice management program
This software has a built in area to receive electronic EOBs. Our old software did not have this and I must say it's a really nice feature. Usually the billing side of practice management software gets a bit neglected as most software companies look to sell more to the doctor than they do the staff. Chirofusion has a decent billing platform.
CONSIt can be really difficult to figure out what information pulls from what location, for example filling out 1500 forms. Some companies want prior authorization dates listed on the 1500 form while some do not, figuring out where to put some specific info so the form populates correctly can be frustrating.
Reason for choosing ChiroFusion
Number one reason, Chirofusion looked simpler and more intuitive to use. Second, the price point was where we wanted to be.
Reasons for switching to ChiroFusion
We were forced to switch when ChiroTouch bought Future Health. After watching the ChiroTouch demo we knew it wasn't a good fit for our office so instead of integrating over we began to look for new practice management software.
Tayler
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Chirofusion software
Chirofusion is very user friendly and intuitive. It is very easy for me to enter a patient's data during their appointment which saves me time overall. The fact that it is web based is also great. It updates automatically without any effort or wait time on my part. I can also access it on any computer or tablet that has the internet which is incredibly convenient. Chirofusion's customer service is wonderful. They have helped our office through any issue we have and will even call outside of regular business hours if needed.
CONSThe only feature I wish were present is an extended neurological testing section. I am certified through the ICPA and see many children. The documentation is much different and it would be wonderful if the software included more wellness and neurological markers in the same way that they include the orthopedic testing.
Tawanda
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Top Choice!
I have been a certified medical biller for more than 20 years and have owned my own billing company for the past 14 years. I have used many different billing software products over the the years and can honestly say that ChiroFusion is at the upper end of the various software we have used to bill for our chiropractic clients. The software is web-based which makes it easy for us to manage our client accounts regardless of where they are located. Many of the day-to-day billing tasks like claims generation and payment posting are automated which saves time. The integrated clearinghouse makes claims submission and tracking a breeze! There's also a good variety of reports to track the financial health of the practice.
PROSAutomated claim generation and payment posting. Fully integrated clearinghouse. Friendly and knowledgeable support staff. Supports both cash and insurance-based practices.
CONSWe manage a large volume of billing accounts. It would be nice to be able to manage all of these from one central location.
John
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Practice software that is able to do it all
good stuff that can be used by many types of practices and can be tailored to fit suite.
PROSA stable software that manages your practice needs all in one place. Tech support is a plus to help with your needs and has your covered
CONScost of the program is the only drawback and can be a hindrance to newly practicing doctors. The setup did take some time and effort to run smooth but that may be for any new software
Vendor Response
Hi John, thank you for your feedback! One thing we vowed to be was affordable across the board. We have stayed true to our $99/month subscription from inception which makes us one of the most affordable comprehensive systems on the market. We know how much goes into starting a new practice for new graduates and this is why we offer our graduate plan program with $0 set-up & activation & 3 months free support. This is what makes us a popular choice for new graduates!
Replied May 2018