ChiroHD

RATING:

4.8

(77)

About ChiroHD

ChiroHD is a cloud-based electronic medical record (EMR) solution, which helps chiropractors streamline processes related to bulk scheduling, appointment management, reporting, conversion tracking and more. Managers can audit accounts, submit insurance and send automated text reminders to patients. ChiroHD allows professionals to track insurance payments and manage scheduling operations on a drag-and-drop interface. Chiropractors can add locations, handle patient check-in and view appointments or visits on a calendar. Additionally, managers can access subjective, objective, assessment and plan (SOAP) notes on a unified platform. ChiroHD provides mobile applications for Android and iOS devices, enabling patients to view appointment details, X-rays and more. The...

ChiroHD Pricing

Monthly Subscription: $299/mo Scheduling Mobile App for Patients: $50/mo

Starting price: 

$299.00 per month

Free trial: 

Not Available

Free version: 

Not Available

ChiroHD patient details
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ChiroHD Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ChiroHD

1 - 5 of 77 Reviews

User Profile

Shane

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent EHR!

ChiroHD has help simplify our office procedures, as well as, enhance our patient experience!

PROS

I like the user-friendly functionality. The simplicity of design. The always improving and updating landscape of the software.

CONS

The calling module and the appointment management components.

Reason for choosing ChiroHD

Designed by a developer and was moving at a much faster pace with industry standards.

Reasons for switching to ChiroHD

Platinum is old and didn't do anything but store data.

Natasha

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

SO glad we made the switch!

We are sticklers with service and they've nailed it from start to finish. The onboarding was clear and concise. I knew what to expect every step of the way, making the conversion amazingly smooth. The [SENSITIVE CONTENT] also prides himself on creating software that is made from the USER's perspective, rather than the programmers, which is almost unheard of. The software definitely understands what it's like to run and work an office. The online support should be cloned. Seriously, we need more people like them in the world! Can't say enough about them.

PROS

ChiroHD is both simple while exceptionally savvy. It has countless intuitive features that make the front desk so much more efficient. The integrated texting, the automation of forms, the scheduling app, the drag and drop features, and the ease of finding patient information QUICKLY, are just some of the features that make this software far superior to the others we shopped. And the onboarding and ongoing tech support is UNPARALLELED!

CONS

Like all software, there are several areas that can be improved upon, but that being said, they are CONSTANTLY streamlining and fine tuning. They are open to any and all feedback and really pride themselves in good old-fashioned customer service while still remaining cutting edge and ahead of the curve. We look forward to families using the scheduling app, and some revisions to care plan information/tracking. We also look forward to every single update that occurs with the simple click of a button. We are always surprised by a new slick feature.!

Reason for choosing ChiroHD

We chose ChiroHD because of ease of use, efficiency, automation, integration and service. We didn't have to leave ChiroTouch. It worked fine and our office was run like a well oiled machine. BUT we knew we could elevate with a savvier system and ChiroHD far exceeded our expectations!

Reasons for switching to ChiroHD

ChiroTouch was clunky, antiquated and their support was awful.

Vendor Response

Wow, thank you so much for the kind words Natasha. We really appreciate you, and like they say savvy attracts savvy! :)

Replied August 2021

Keri

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

Great for marketing

I love the customer support, has always been hands down one of the best companies I have ever worked with. It sure does help smooth over missing components.

PROS

I like the lead manager and its capabilities, can't wait for development to finish on lead reporting and simple reporting

CONS

There are not enough reporting options, would like to break results by referral source down further for patients that have accepted care...need response time reporting from lead manager...wish Simple Reporting was completed.

Reasons for switching to ChiroHD

Gabe lol...

Dani

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

[sensitive content hidden] Hss saved our office more then once

I have had to use the chat on chirohd a few times and [sensitive content hidden] is always the one to answer! We even had the amazing pleasure of seeing him on office (small world) But to be able to build a connection with him and have him even check in with us to make sure everything is working is truly above and beyond. He said he has been with chirohd for less then 90 days which should just show how hard of a worker he is and how much time he has dedicated to helping all of us. Thank you [sensitive content hidden]!

PROS

[sensitive content hidden] has helped our office over and over again. He is also nice and always finds the answer!

CONS

As of rn we have been happy with chirohd

Rebecca

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Simple, Clean and User Friendly

We have loved this EHR since switching. It has made it so much simpler for our patients and our team. We have now been able to get off having a server based system, which caused us tons of headaches. Screenings are so much simpler now that we can access our scheduling system from anywhere!

PROS

Rescheduling within the day is as simple as drag and drop. Texting is seamless with patients including appointment reminders. App Integration is simple for patients.

CONS

The things we liked the least was the care plan status and adjustment counter. We don't go based off a years worth of care but specific care plans for different amounts of time. If the patient gets off tempo with the pacing and outside of say a 3 month care plan, the calculator stops counting.

Reasons for switching to ChiroHD

Hated only being able to access it from the office, it was clunky with multiple apps that you have to use. The server based system really bogged us down speed wise. The support was hands down fantastic while we were deciding. They answered all questions, set up video calls, sent youtube videos and more. Thankful for all of their help!