Chiron Health Software


 

Chiron Health is a cloud-based telemedicine management solution designed for practices of all sizes. It offers EMR integration, eligibility check, workflow management, video calling and HIPAA-compliance. Android and iOS apps are available for mobile devices.

Chiron Health allows users to schedule appointments with patients based on practitioner availability. The product integrates with multiple practice management systems such as drchrono, CareCloud, Greenway Health and athenahealth. 

Chiron Health also features eligibility checks to verify insurance information and informed consent documentation. The solution is able to automatically calculate patient payments such as co-pay and co-insurance.

Chiron Health also offers patient workflow management, which updates practitioner calendars, sends automated appointment reminders and provides a virtual waiting room after patients have checked-in.

 

Chiron Health - Appointment queue
 
  • Chiron Health - Appointment queue
    Appointment queue
  • Chiron Health - CareCloud integration
    CareCloud integration
  • Chiron Health - drchrono integration
    drchrono integration
  • Chiron Health - Mobile appointment scheduling
    Mobile appointment scheduling
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2 Reviews of Chiron Health

 

Start your review of Chiron Health

Click to start
https://www.softwareadvice.com/medical/chiron-health-review/
Software Advice Reviews (1)
More Reviews (1)

Showing 1-1 of 1

Jay from Alamo Heights Primary Care Physicians
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

A good idea in theory, but not reliable enough to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are still interested in Telemed, but are going to look at other systems in hopes of getting a more reliable connection/service.

Pros

When it worked it was a nice way to see patients. The help desk is available to try to solve problems and were usually quick to respond.

Cons

I am not angry as I write this. My honest, "non-anger-driven" evaluation is it was very unreliable. The connection was more often than not a problem, and has become increasingly unreliable over the past 2 months for reasons I do not understand. The help desk is readily accessible. Unfortunately, they really could not offer much assistance when they tried. The usual help desk response was that the patient needed to update the ap (which patients had done already recently and did not make a difference) or that the patient didn't have a strong enough Wi-fi (even though patient reported their wi-fi had strong connectivity and was considered a high quality/fast wi-fi subscription.) So over the past month most of my scheduled telemed visits were unsuccessful due to connection problems. We lost revenue by trying to do telemed visits instead of an office visit.

 
 
 
Showing 1-1 of 1

renee from Alamo Heights Primary Care Physicians

October 2017

October 2017

Horrible, chiron claims to have 99% connection and a great support> NOT THE CASE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the IDEA they have to help practice with telemedicine.

Cons

They do not have good software that works. I gave chiron many months to fix problems so I could utilize this in my practice. I actually lost money. I got charged per month for service and never got that out of it. Example: Telemed at 9:00 am could not log on with out help till about 9:45 am so I could have seen 3 patients in the time I was trying to resolve issues with the software. They blame connection... well my patient did this last month and now cannot log on. I was pro active in having patient participate in the program, I even made fliers for this service. After these troubles, my patients refuse to do it again. Such a head ache on their end and mine. I am choosing to stop service with this company and look somewhere else.

Source: Capterra