ChiroSpring Software
ChiroSpring is a cloud-based electronic health records (EHR) and practice management solution for chiropractic practices. The solution is HIPAA-compliant and includes EHR, billing, patient scheduling and accounting applications. It is compatible with both Mac and Windows operating systems in a single office or multiple practice locations.
ChiroSpring allows front office staff to change the look of the scheduling calendar by assigning a different color to each doctor and blocking out the hours when the practice is closed. The EHR capabilities include documentation for a history of present illness (HPI), current medications, SOAP notes and patient instructions.
Chiropractors can use the solution to upload, edit and annotate images, such as x-rays or thermography scans. The billing application features automated batch posting, cash only billing, digital receipts, workers’ compensation billing and more. The scheduling application has appointment reminders, fee-based scheduling and patient messaging. Pricing is per month. Support is provided via email and phone.
Supported Operating System(s):
63 Reviews of ChiroSpring
Showing 1 - 20 of 63 reviews
Start your review of ChiroSpring
Write a reviewCarissa from AIM Chiropractic
Number of employees: 2-10 employees
Ease-of-use
Value for money
Customer support
Functionality
October 2018
Chirotouch who?
Pros
The look and display isn't pastels! It is easy to use and has everything you need for a price you can afford.
Cons
There is no least thing to like.. the people at chirspring know what they are doing and they do it well
CM from Joint & Spine Rehab
Number of employees: 1 employee
Ease-of-use
Value for money
Customer support
Functionality
September 2018
ChiroSpring
ChiroSpring will do everything possible to correct any issues
Pros
Ease of use. Ease of customization. Great support.
Cons
Can't find any issues with the software.
Scott from Barrus Chiropractic
Number of employees: 2-10 employees
Ease-of-use
Value for money
Customer support
Functionality
August 2018
Really enjoy this software
Great, quick responses to my requests or questions.
Pros
I like that it is specific to chiropractic and that updates and improvements are done often.
Cons
So far things are going really well. Nothing bad
Response: ChiroSpring, ChiroSpring
August 2018
Dr. Barrus, Thank you for the WONDERFUL REVIEW. We really appreciate it. Knowing that you are LOVING CHIROSPRING makes us very happy. We are sure you are also enjoying our major software update that was just pushed out with over 80 new features! :). Nice! And we are already working on our next major release... With ChiroSpring there is always something new and exciting in what is already the #1 software in chiropractic! We look forward to continuing to streamline your prattle Dr. Barrus.
Lee from Winchester Hospital Chiropractic Center
Number of employees: 11-50 employees
Ease-of-use
Value for money
Customer support
Functionality
August 2018
6 month review of ChiroSpring
Overall experience is fantastic!! They are making a couple of improvements that are in the works. One of which is the capability to put a clinic's letterhead on the note. It is in the works though!!
Pros
Pros: It is easy to use. This is cloud based and touch screen. It is very affordable and much less costly than the other touch screen EHR out there. In my opinion, this is the best touchscreen EMR/EHR out there. It comes with macros, but custom macros are easy to create to suit whatever practice style you have. Their customer service is fantastic! I cannot stress this enough. I emailed them on Sunday and got a personalized response back answering my question. I have made a few recommendations to add a feature to the EMR and they actually did it. They thought it was a good idea and they made it happen. It was so that you can share your Macros with other docs using the system. How cool is that!! They are continually improving the software and adding features. I look forward to their updates. We have tried other EMRs and this is by far the best.
Cons
When the need arises to print a note, the notes are long. You can change this in print settings though, but they still print a little long.
Response: ChiroSpring, ChiroSpring
August 2018
Dr. Zohn, Thank you for the AWESOME REVIEW! :) Yes we worked hard adding your feature request which was the ability to share Macros with your colleagues. And we did this in only a couple weeks! ChiroSpring is already the #1 software in chiropractic and gets better every single day. As you also know we just pushed our major software update which packed over 80 new features! HUGE! And at NO COST to our customers. Oh... and thanks for noticing how awesome our customer support is. It's second to none. ;) We look forward to continued success and growth with your practice Dr. Zohn.
Ariel from Birks Chiropractic
Number of employees: 2-10 employees
Ease-of-use
Value for money
Customer support
Functionality
August 2018
Great software!
Great overall and they are very easy to work with and are quick to make improvements.
Pros
I love that I have the ability to choose to use the listed options or the free text in each portion of my soap notes.
Cons
None that I have found so far!
Response: ChiroSpring, ChiroSpring
August 2018
Thank you so much for your wonderful comments Dr. Young! We couldn¿t be happier that you are loving the software. I¿m also hearing how much you love our latest software update which packed 80 (yes eighty) new features! Helping practices grow with efficiency and a better overall experience is 100% what we are about. We love driving the profession! :)
Brian from Wichita Laser Therapy Center
Number of employees: 2-10 employees
Ease-of-use
Value for money
Customer support
Functionality
August 2018
Speed and Accuracy
Documentation time on daily visits is down by about 40% since starting with ChiroSpring. New Patient examinations are about on par with my previous practice management software, but I expect this to improve as I further customize the software to my practice style and my familiarization increases.
Pros
The daily note is easy to customize, and the objective screen includes very chiropractic-friendly tabs to accurately (and in compliance) describe the patient's dysfunction with a touch of a button.
Cons
Lack of online outcome assessments, intake process.
Response: ChiroSpring, ChiroSpring
August 2018
Dr. Asbury, Thank you for such a WONDERFUL REVIEW! :) We are so happy to hear we have reduced your documentation time by 40%. That's HUGE! :). Now you can see more patients and continue growing your practice. Do not worry we will be adding outcome assessments to the software as well and as you may already be aware you can customize your intake questions as part of the Patient Self Checkin Kiosk.
John from Atlas Chiropractic of Raleigh
Ease-of-use
Value for money
Customer support
Functionality
July 2018
We have been using ChiroSpring for about 7 months....so far so good.....
Pros
ChiroSpring is fully functional - notes and billing - and works great. Very customizable. Support is beyond fantastic. They (a real person) are quick to respond and listen to suggestions and take action.
Cons
Report features can be cumbersome.....needs more customization options with pricing, discounts and fee schedule set up.
Response: ChiroSpring, ChiroSpring
August 2018
Dr. Boccella, Thank you for a FANTASTIC STELLAR REVIEW! :D We are glad you mentioned our great support as well. We hope you are enjoying our new major software update that packet in over 80 new and amazing features to make your practice more efficient. :)
Jessica from Yaeger Chiropractic
Ease-of-use
Value for money
Customer support
Functionality
July 2018
Very helpful and always updating the program with new abilities for the doctors.
Pros
I like how clean the statement look and how informed the SOAP notes appear for the practitioner, I like how fast the program submits the claims, and the fact that it works with office ally, which is a great clearing house.
Cons
I don't enjoy the fact that i have to log out each time i change something, or there is a new update and I have to apply a new link to the installer... Some ICD codes are not up to date??
Response: ChiroSpring, ChiroSpring
July 2018
Jessica, Thank you for your wonderful review! We love hearing how fast and simple our claims are as well as the docs loving the SOAP notes! :) Exiting out when making setting changes is an unfortunate need. We do this because the alternative is loading settings data over and over and over for no reason. This keeps things running super fast and remember you are not going to be customizing the system forever. This will not be a long term concern but as mentioned serves as a benefit to keep things blazing fast! :) Software updates are fast and easy and come packed with new and great features. We offer desktop class software in the cloud with our solution which delivers faster speeds as inky data is loaded from the cloud. Believe me your con is actually a huge benefit. Your other con stating ICD10 codes are missing can¿t be correct. We have every code in existence loaded in our system. Please email or call us if there is a code you are not finding. :)
Christin from Family Chiropractic
Ease-of-use
Value for money
Customer support
Functionality
July 2018
Support team in awesome!
Pros
The software is so easy to navigate. The installation was simple as well. If you ever have issues, the support team always gets back to you in a timely manner.
Cons
When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based.
Response: ChiroSpring, ChiroSpring
July 2018
Thank you Dr. Walker for your wonderful comments! We love knowing that we are making a positive impact on your practice. We are also proud to state we have over 99% uptime with our server which leads the industry. Remember, even with a server based option your computer could fail, worse resulting in data loss. We backup and encrypt your data 24/7 (not just once per day like our competitors) in three locations across the U.S. Our cloud solution also removes the threat of viruses or malware resulting in data loss or locked or held hostage files (e.g. cryptolocker virus). With cloud there is also zero complex networking involved to setup your practice. It ¿just works¿. Thanks again Dr. Walker for the wonderful 10 star review. We look forward to growing your practice and are excited to be delivering our upcoming update which boasts OVER 80 new and exciting features! ;)
Sean from Samuels Chiropractic
Ease-of-use
Value for money
Customer support
Functionality
July 2018
I have been practicing for over 20 years and this is by far the best chiropractic software there is.
Pros
I am constantly impressed with the amount of thought that went into producing this software. It is extremely easy to learn and use and it is very comprehensive. I have evaluated many chiropractic software programs over the years and this is by far the best I have encountered. The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect it. It is easy to apply payments and the patients ledger is always correct. The posting of insurance payments is equally impressive and well thought out. The reminder call feature that allows appointment confirmation via text, email, or voice phone call is terrific. I highly recommend the software
Cons
I can't think any of any reason that I do not like this software. It does everything that I wanted to and then some.
Response: ChiroSpring, ChiroSpring
July 2018
Dr. Samuels, "By Far the BEST you have EVER encountered"... WE LOVE HEARING THAT!!! :D We also LOVE hearing how much you appreciate our wonderful SUPPORT TEAM. They do a phenomenal job. What you will love even MORE is that our next update (out in beta right now) has OVER 80 NEW FEATURES!!!! ChiroSpring is already #1 in terms of ease of use and functionality. We are now taking it to the NEXT LEVEL. :D Thanks Dr. Samuels for your awesome review. We look forward to delivering you a continued amazing experience and helping drive and grow your practice.
Josh from Magnolia Chiropractic & Massage
Number of employees: 2-10 employees
Ease-of-use
Value for money
Customer support
Functionality
July 2018
No Spell Check!!!
My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.
Pros
Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.
Cons
No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people!
ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.
Response: ChiroSpring, ChiroSpring
July 2018
Dr. Penner, The context of your review is GREAT! It seems you and your staff LOVE the software. Aside from no spell check we see that things like our simple billing feature is saving your staff time, which in turns saves you money. :D Do not worry about the spell check... we are working on this feature now. I expect your review to change to a full 5 stars once we implement this. :) Our upcoming update boast OVER 80 NEW and GREAT features! It's MASSIVE. We work 7 days per week ensuring you have the best product in the industry. Thank you for the review and we will hold you to the 5/5 stars once we get your feature request in. :)
Colby from Davis Chiropractic
Ease-of-use
Value for money
Customer support
Functionality
June 2018
Outstandly Simple Software with Excellent Customer Support
Time saved.
Pros
The basic icon design with highly customizable features. Excellent customer support. They will update and change things to fit your needs. They have an actual phone number and answer it. They are open to new ideas. The software is very intuitive and simple to use.
Cons
There is nothing negative to say about the software. They are very willing to hear what improvements are needed and change them quickly.
Response: ChiroSpring, ChiroSpring
June 2018
Thank you Dr. Davis for your AWESOME REVIEW!!! We love that you mentioned our outstanding customer support as they work very hard to ensure all of our customers are PROS on the software. :D We also LOVE that you mentioned "TIME SAVED". Efficiency is what we promote and we are glad we are delivering on just that! Remember, we have a MAJOR UPDATE coming out VERY SOON with OVER 70 new and amazing features. This is going to blow you away. :) Thanks again Dr. Davis.
Doug from ChiroWorks
Ease-of-use
Value for money
Customer support
Functionality
April 2018
Great experience. Great company.
Pros
ChiroSpring is a simple, intuitive, comprehensive, and extremely fast system. We have it installed on 6 computers and there is hardly a lag between them. The customer service is outstanding too!
Cons
We have none. I wish I had been using this for the last twenty years! It would have saved me a lot of time and money!
Response: ChiroSpring, ChiroSpring
August 2018
Dr. Stranko, THANK YOU for THIS AWESOME REVIEW! :D Knowing that you see ChiroSpring as a great company really means a lot to us. It seems you have a larger than average practice with ChiroSpring on 6 computers. What's great is you can install in under 30 seconds on as many computers as you like. No complex networking required. The cloud just makes "it work". Quoting... "I wish I would have been using this for the last twenty years! It would have saved me a lot of time and money!" LOVE IT!!!! :)
Pamela from Nickels Chiropractic Clinic
Ease-of-use
Value for money
Customer support
Functionality
March 2018
AMAZING! I can't say enough good things about the support team at ChiroSpring!
Pros
I have recently opened my own clinic after working for another doctor for 4 years. ChiroSpring has been amazing. They got me up and running in no time. This system is so efficient, easy to use and the SOAP note portion is exactly what I was looking for. Plus it is completely customizable. The support team is so well trained, they know the system inside and out. Any time I had a question someone was emailing me back ASAP. The training that is provided walks you through every portion of the system. They show you step by step on how to do everything. Also the users manual has EVERYTHING you could ever need in it. Very detailed and very helpful. Also there are training videos which are amazing. Forgot how to do something? Just find the quick training video to refresh your memory. I just can't say enough about how easy and amazing this transition has been. And how amazing this software is!! This software is an absolute MUST.
Response: ChiroSpring, ChiroSpring
March 2018
Thank you Dr. Nickels for the WONDERFUL comments! We work hard for you to ensure you have the best software and support in the industry! :D
Sean from Self-employed
Ease-of-use
Value for money
Customer support
Functionality
March 2018
Best yet
Pros
Big interface. User friendly. Not really a function it doesn't have. Customer service is fantastic.
Cons
Compared to all the others I have used in the past, there is not a lot to complain about here. Might be a bit of learning curve is all. The manual is huge but like I said earlier, it pretty much has every fx you can want.
Response: ChiroSpring, ChiroSpring
August 2018
Dr. Flaherty, Thank you for the wonderful 5/5 star review! You hit the main points being awesome interface, user friendly and fully features. This is what makes ChiroSpring the #1 software in chiropractic. :) We look forward to continued growth and streamlining of your practice Dr. Flaherty.
Matthew from Barnes Family Chiropractic Center
Ease-of-use
Value for money
Customer support
Functionality
March 2018
Coming from another software- ChiroSpring is several steps ahead.
Pros
Ease of use, and the accessibility and cordiality of the staff. I ask A LOT of questions, and they always get back to me.
Cons
I wish it was free :) Other than that, I really like the software, and the staff is very open to suggestions.
Response: ChiroSpring, ChiroSpring
March 2018
Dr. Barnes, Thank You for the wonderful comments! We LOVE that the software is easy to use and is MUCH better than your previous system. We are starting to sound like a broken record but we also never get tired of hearing this! :) Always more to come with ChiroSpring! Already voted the #1 cloud-based EHR in chiropractic and getting even BETTER! :D
Sandy from Sandra Riediger, DC
Ease-of-use
Value for money
Customer support
Functionality
March 2018
This is my second EHR system and this one is SO MUCH BETTER!!!
Faster, easier to use, easier on the eyes.
Pros
Easy, started 1/1/18 with minimal changes from the basic and now starting to customize more and the possibilities are amazing. The e-mail customer support is really 24/7 and the answer is generally there in minutes. Longest...for a big goof was +/- an hour.
Cons
The only thing I can think of is that I want to have the option for patients fill out the paperwork at home so I have the info before they arrive.
Response: ChiroSpring, ChiroSpring
March 2018
Thank you for the wonderful review Dr. Riediger!!!! We are so HAPPY to hear ChiroSpring is working MUCH BETTER than your previous system. It¿s no mistake that we have spent countless hours focused on design and the customer. A bit of good news is we are programming the ability to send the kiosk link to your patients via email so soon your only con will be resolved! And that is just the tip of the iceberg as we have about 70 features in our next major update!!! We love hearing amazing feedback and helping drive chiropractic!
Jason from Permenter Chiropractic
Ease-of-use
Value for money
Customer support
Functionality
March 2018
Great software, Great customer service, Great price!
Pros
I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed.
Cons
My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes.
Response: ChiroSpring, ChiroSpring
March 2018
Dr. Permenter, Thank you for your WONDERFUL FEEDBACK! We LOVE knowing that we are making your practice more efficient through better software. We also love providing new and great features that we know you love to use. ChiroSpring is already the number 1 cloud-based EHR in chiropractic and gets better every single day! :)
Brian from Creative Wellness, LLC
Number of employees: 1 employee
Ease-of-use
Value for money
Customer support
Functionality
January 2018
I'm new to Chirospring, but so far so good. Way better then my previous software.
Much better daily notes.
Pros
This is made for chiropractors in mind. It is fast (not browser based). It is easy to learn and intuitive. Support is fast, responsive and helpful.
Cons
I am in the process of customizing and changing settings often and you have to logout and exit completely before any changes take place. I wish there were better billing processes like Electronic Remittance integration.
Response: ChiroSpring, ChiroSpring
January 2018
Dr. Harasha, THANK YOU for your wonderful review. We are so please to hear you are LOVING CHIROSPRING! :D Great news... we are currently programming automatic ERA posting. This will be, like all of our features, BEST IN THE INDUSTRY. We do not take shortcuts when we add features. Like all of ChiroSpring our automatic ERA posting feature will be high intuitive. We are also glad you realized the benefit of a cloud-based system that was not PURELY web. With ChiroSpring everything is SO FAST because the software installs on your computer (in under 30 seconds) and only the data lives in the cloud. It's an awesome way to go about. Thanks again Dr. Harasha. We look forward to growing with you and your practice. The ChiroSpring Team
Bill from Thatcher Chiropractic
Ease-of-use
Value for money
Customer support
Functionality
November 2017
First month on the program has been fantastic!
Pros
You can tell a DC wrote this for DC's. I've been using "medical" software up until now and this is totally different!
Cons
ChiroSpring still has manual EOB posting, so my Billing Specialist has to manually enter all insurance payments.
Response: ChiroSpring, ChiroSpring
December 2017
Thank you for the WONDERFUL review Dr. Thatcher! Great news we are developing automatic EOB posting. ;) We are thrilled to be a part of your practice and driving its success.
Displaying 1 - 20 of 63 reviews