ChiroSpring Software

Pros

The ease of use and customer service is outstanding. The value for the money is excellent as well. I would recommend to all.

Cons

Make it easier for patients to check in on their own. Very time consuming for walk in patients. Need to be able to handle volume faster.

speed and efficiency

Pros

What I like most about ChiroSpring is the customer support and ease in ability to customize the software to meet our particular needs as we are an integrative practice providing chiropractic, naturopathic medicine, and Chinese medicine.

Cons

The only problem that I have experienced is the inability to customize insurance benefits when the benefits differ depending on the modality e.g. chiropractic, naturopathic medicine, or acupuncture.

Pros

I love that I am able to not only create my own templates for notes, but that I am also able to create templates for buttons within the Subjective, Objective, Assessment, and Plan sections. This allows for such an easy way to write notes because it drastically decreases administrative time!

Cons

The only con that I can think of is that there isn't currently an app that I can use with my iPad. ChiroSpring does work through the use of an iPad, but there is not an app yet. They are working on it, however which is awesome!

More organization, ease and a higher level of documentation in my practice.

Pros

Chirospring software does much more than I need out of a practice management software since I am mainly a cash practice. I don't have any staff at my office and I run the whole practice myself and Chirospring has freed up so much time. I love that I can work from home if need be. Chirospring is a solid company that I trust as compared to other very large software companies that I think are overpriced and lack a sense of personalized attention and customer service. Chirospring has been patient with my slow learning curve as I transitioned off of what I now see was archaic paper chart notes. If you are a solo practitioner running your own office I highly recommend Chirospring. The monthly subscription fee and extra fee for the reminder call service is a whole lot cheaper than hiring staff. I have increased productivity since using Chirospring not to mention my patients experience a much higher level of service with the high level SOAP notes and documenting. And, still being a newer user, there is still more to uncover and integrate into my practice that will save me even more time.

Cons

The only thing that I didn't love was the time I had to put in to figure out how to use the software, but there is learning curve with all new things.

Quick soap note taking, and resources within the system (medicine info etc.).

Pros

This system has everything I need to get the job done! Customer support was amazingly quick, helpful, friendly, and was willing to work with my situation, being flexible to my needs.

Cons

I have not used it long enough to find something I don't like yet. I am writing this review based on the excellent customer service I received before getting this system up and running in my clinic.

Pros

I love that I have the ability to look up information on drugs and diagnosis codes built right into the software. It saves time and definitely helps with patient care.

Cons

Because there are so many features, it does take a little while to learn how to operate it effectively. Some alerts are also tough to figure out, such as the Med Rec one but overall I am quite pleased with it.

Clinic runs much smoother for everyone.

Pros

So easy to use. Great customer support! If you have something you would like done with the software that would help your practice just send them and email and if at all possible it is completed for you and you have the option quickly.

Cons

To get it perfect for your clinic does take a little time but it is totally worth it in the end.

paperless. scalability. ease of workflow. affordable.

Pros

Ease of work flow. Credit card integration. Paperless solution. Scalability. They LISTEN to their client and respond WITHOUT you feeling nickel and dimed. I was impressed to say the least and have previously owned ChiroTouch and MacPractice. NO comparison. Enjoy your increased revenue while enhancing the almighty workflow issue(s) that we all try to simplify. True CLOUD BASED, use a mac, a pc, a tablet, a Ipad..anything you want or a hybrid set up.

We have absolutely loved working with Chirospring. It is incredibly easy to use, yet versatile enough for our office which uses techniques not compatible with other EHR systems. We also love that you can run the software on your hardware of choice (ie Mac or PC). It has made it incredibly nice since we use both operating systems within our office.
Although the software is great, the support is second to none. The support team is well trained and are able to get you an answer within minutes if they don't know something. After having frustrating experiences with phone support teams in the past with other companies, I am grateful to be able to have confidence in a team that makes sure you get the help you need when you need it.
One more thing... I was thrilled last week when I got into a situation that the support staff couldn't solve and instead of pushing me around to another staff member, they got me in touch with the lead programmer to work out my issue. They go above and beyond the call of duty to make sure you get what you need.
If you're contemplating between Chirospring and another EHR, rest assured that this is a great fit for any chiropractic office.

Pros

- Intuitive to use
- Cloud based
- Versatile to meet personal practice specifications
- Constantly adding features to make product even better

Cons

- Software updates:
This is a two edge sword. Although I love that Chirospring is constantly adding things to make their product better, they have to put out updates to do so. This can lead to alot of updates over a short time period. Although this can be annoying, I'd much rather have a software team that is trying to make the product better than sitting back and only managing software that has already been developed.

Chirospring has been a great addition to our practice. Works well with multiple docs and seeing high volume. Customer support has been great at adding things and updating the software to help our practice run better! We highly recommend it!

Our office switched to Chirospring about 6 months ago. We struggled with our previous software for 18 months. We were fully integrated in Chirospring in less than 3 months! Our office has alot of walk-in hours and it is so easy to add a patient and schedule quickly. It auto-applies payments and works seemlessly with our clearinghouse. Reconciling claims is literally a breeze. Would recommend to any office!

Pros

Easy to use - organized perfectly

Cons

The program is not the prettiest to look at (color scheme and design) but it's ease of use surpasses the need to see "pretty". Also, the moving from checkin to awaiting checkout to checkout is a bit much for us bc most of our patients are walk ins. I would also like to see a patient portal that the patients can sign in on when they walk into the office and answer a few subjective questions on.

ChiroSpring has a ton of features and options that make it easy to use and actually helps keep your office running smoothly. I really appreciate that ChiroSpring is designed to specifically meet the needs of a chiropractic office. Their customer support team is extremely prompt with answers and solutions to any issues that arise. The integration of Remindercall is also a fantastic option to help remind patients of their appointments. Overall, a great system with a ton of functionality and great customer service.

ChiroSpring has been very responsive to any suggestions I have provided to them. Many of my suggestions have later made their way into the live software. The customer support is top notch. I love the ease of use and convenience of the cloud based system.

ChiroSpring is an awesome company. The software is very user-friendly and easy to navigate. If you are a new doctor, they will offer you a discount for the first year which really helps. It is very easy to setup, and you will have plenty of training from their staff. Here is a list of features that I love about ChiroSpring: everything is on one screen, access your patient information from anywhere, finish your SOAP notes very fast, billing app is amazing, calendar is awesome, constant updates to improve the software is a big plus. No matter if you are a new practice opening up, or a very busy established practice, I would highly recommend ChiroSpring.

We have been using Chirospring for over a year and we continue to be 110% satisfied with it. It has greatly improved the flow of our office. Customer support goes above and beyond to make sure that we are happy. I love that they are always accepting suggestions for improvement, and they really do make those changes! Way to go guys!

Pros

It helps improve the flow of the office by creating fast and effective ways to document everything needed.

Cons

It occasionally runs slow, although, this issue has continued to be improving.

Advice to Others

Not right now, but we are always providing any suggestions when some thing comes up. And are always so impressed with your effort and work to make it happen.

I started out on paper for years with a ledger, an appointment book, and travel cards. After 2 clinics and 2 doctors, you can imagine just having one office try to book an appointment for the other- (let me just call the person with that doc's schedule and get right back to you!) After growing much faster than expected, I was spending all my hours off just trying to calculate my associate's percentage on paper each month. I was losing money because I didn't have time to learn the complicated system on my $ software that still cost me $/mo (old system). The people at the old system cut off my training after 3 months and said I would have to pay the premium to have access to it unlimited. I was paying $/mo for an appoinment reminder system that I had to manually copy from the paper schedule each day.

When I discovered Chirospring, it changed my life. At this point I had 2 docs and 3 clinics. It was easy to learn (EVEN FOR ME!). But the cherry on top was the service- I hate to tell the world that the representative answered my emails at 2 in the morning bc I don't want people to expect that level of service! Anytime I have a question, it is answered within an hour, but often within 10 minutes. AND, they never cut you off- their help is part of the monthly fee. Exceptional! I hate to admit that I was living in SUCH DARK AGES, but when I generate reports on income, stats, etc, and have the info at the click of a button, I really can't describe how wonderful it feels. Now that we have 3 docs and 3 clinics, we can do up to the minute scheduling, and see everyone's schedule in real time. The appointment reminder system that they recommend is waaaaay cheaper, 66% in fact, and it pulls right off the schedule! SOAP notes are a breeze, and I can get a new patient soap done in less than 5 minutes, with less than a minute for regular visits. Having a SOAP for every visit really puts me at ease in case notes are requested in the future.

Due to chirospring, our everything is accounted for and easy to find at the click of a button, and it's cut out needing an extra part time staff member. Thanks so much for revolutionizing my life!

Really enjoy the ease of the overall system and great customer service! Well worth the money! If anyone is looking for affordable and easy to use EHR this is the one!

We went from another company and was a little worried with the switch. It has been nothing but great. Stop putting off switching. This is better. The switch was seamless. We had no idea it could b this much better. I regret not switching to chirospring sooner

We have had ChiroSpring software in our office now for almost 3 years. This software company is the most exceptional company I have ever delt with and the product they produce is outstanding. The software is so efficient that I did not have to replace my billing employee when she retired. I have been able to manage to bill very easily on my own. The notes the software produces are both professional and easy. Our other favorite thing about this software is how integrated and highly customizable it is. You can truly make this software your own. Most importantly, for me, is the amazing customer service. They truly go above and beyond in all they do! ChiroSpring software is absolutely the best chiropractic software available.

The training and customer support team has made our transition a breeze! After hours support makes it helpful when you have questions that need to be addressed before the end of business. This application is very easy to learn and navigate.