ChiroSpring is a cloud-based electronic health records (EHR) and practice management solution for chiropractic practices. The solution is HIPAA-compliant and includes EHR, billing, patient scheduling and accounting applications. It is compatible with both Mac and Windows operating systems in a single office or multiple practice locations.

ChiroSpring allows front office staff to change the look of the scheduling calendar by assigning a different color to each doctor and blocking out the hours when the practice is closed. The EHR capabilities include documentation for a history of present illness (HPI), current medications, SOAP notes and patient instructions.

Chiropractors can use the solution to upload, edit and annotate images, such as x-rays or thermography scans. The billing application features automated batch posting, cash only billing, digital receipts, workers’ compensation billing and more. The scheduling application has appointment reminders, fee-based scheduling and patient messaging. Pricing is per month. Support is provided via email and phone.



64 Reviews of ChiroSpring

Overall rating

5.0 / 5 stars

Showing 1 - 20 of 64 reviews

December 2018

Stan from Shelby Family Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Finally!! A software that brings it all to the table for a reasonable price!

If you are on the fence, go ahead and pull the trigger. You will not be disappointed! For the first time since implementing EHR 12 years ago the entire staff is happy with the software. Front desk, CA's, Billing Dept. as well as myself. We have also been pleased with OpenEdge and Reminder Call as well. Thank you ChiroSpring for making my practice life easier and freeing up my personal time!

Pros

I love the functionality of the software as the features flow seamlessly. Our office flow has increased as a result as well. It truly makes completing a proper note in a quick, efficient manner. The customer support is quick to respond and really listens to your suggestions.

Cons

A few episodes where it lagged a little but Customer Support was quick to let us know the issue and got it resolved in an efficient manner.

Response from ChiroSpring of ChiroSpring

Replied December 2018

Dr. Stubbs, THANK YOU for your AMAZING REVIEW! We love hearing that we have made your staff happier and your practice more efficient. As Dr. Stubbs said, if you are on the fence ChiroSpring IS THE WAY TO GO. :). It really is so much better than what you may be using now. Thanks again Dr. Stubbs and please enjoy that personal time you are finding due to more efficient software. ;)

October 2018

Carissa from AIM Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Chirotouch who?

Pros

The look and display isn't pastels! It is easy to use and has everything you need for a price you can afford.

Cons

There is no least thing to like.. the people at chirspring know what they are doing and they do it well

Response from ChiroSpring of ChiroSpring

Replied December 2018

Thank You Dr. Mitchell for your awesome review AND for mentioning how superior ChiroSpring is to ChiroTouch. We didn't say it... you did! ;) We hear this all of the time so it is no surprise and customers are constantly switching to our cloud-based system for its accessibility, better design and easier to use features. We also love that you have found no Cons! :). We work HARD and showing your appreciation really makes us happy. :)

September 2018

CM from Joint & Spine Rehab

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

ChiroSpring

ChiroSpring will do everything possible to correct any issues

Pros

Ease of use. Ease of customization. Great support.

Cons

Can't find any issues with​ the software.

Response from ChiroSpring of ChiroSpring

Replied December 2018

Thank you Dr. Boileve for your wonderful comments. We are very happy you are finding the software easy to use as well as highly customizable. These have always been the foundation of our design. You are also spot on that our team will do anything to correct any issues that may arise. We are here to help you GROW your business. We are doing this across the U.S. as well as the globe with practices in many countries. We are proud to be driving the profession forward! :)

August 2018

Scott from Barrus Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Really enjoy this software

Great, quick responses to my requests or questions.

Pros

I like that it is specific to chiropractic and that updates and improvements are done often.

Cons

So far things are going really well. Nothing bad

Response from ChiroSpring of ChiroSpring

Replied August 2018

Dr. Barrus, Thank you for the WONDERFUL REVIEW. We really appreciate it. Knowing that you are LOVING CHIROSPRING makes us very happy. We are sure you are also enjoying our major software update that was just pushed out with over 80 new features! :). Nice! And we are already working on our next major release... With ChiroSpring there is always something new and exciting in what is already the #1 software in chiropractic! We look forward to continuing to streamline your prattle Dr. Barrus.

August 2018

Lee from Winchester Hospital Chiropractic Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

6 month review of ChiroSpring

Overall experience is fantastic!! They are making a couple of improvements that are in the works. One of which is the capability to put a clinic's letterhead on the note. It is in the works though!!

Pros

Pros: It is easy to use. This is cloud based and touch screen. It is very affordable and much less costly than the other touch screen EHR out there. In my opinion, this is the best touchscreen EMR/EHR out there. It comes with macros, but custom macros are easy to create to suit whatever practice style you have. Their customer service is fantastic! I cannot stress this enough. I emailed them on Sunday and got a personalized response back answering my question. I have made a few recommendations to add a feature to the EMR and they actually did it. They thought it was a good idea and they made it happen. It was so that you can share your Macros with other docs using the system. How cool is that!! They are continually improving the software and adding features. I look forward to their updates. We have tried other EMRs and this is by far the best.

Cons

When the need arises to print a note, the notes are long. You can change this in print settings though, but they still print a little long.

Response from ChiroSpring of ChiroSpring

Replied August 2018

Dr. Zohn, Thank you for the AWESOME REVIEW! :) Yes we worked hard adding your feature request which was the ability to share Macros with your colleagues. And we did this in only a couple weeks! ChiroSpring is already the #1 software in chiropractic and gets better every single day. As you also know we just pushed our major software update which packed over 80 new features! HUGE! And at NO COST to our customers. Oh... and thanks for noticing how awesome our customer support is. It's second to none. ;) We look forward to continued success and growth with your practice Dr. Zohn.

August 2018

Ariel from Birks Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great software!

Great overall and they are very easy to work with and are quick to make improvements.

Pros

I love that I have the ability to choose to use the listed options or the free text in each portion of my soap notes.

Cons

None that I have found so far!

Response from ChiroSpring of ChiroSpring

Replied August 2018

Thank you so much for your wonderful comments Dr. Young! We couldn¿t be happier that you are loving the software. I¿m also hearing how much you love our latest software update which packed 80 (yes eighty) new features! Helping practices grow with efficiency and a better overall experience is 100% what we are about. We love driving the profession! :)

August 2018

Brian from Wichita Laser Therapy Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Speed and Accuracy

Documentation time on daily visits is down by about 40% since starting with ChiroSpring. New Patient examinations are about on par with my previous practice management software, but I expect this to improve as I further customize the software to my practice style and my familiarization increases.

Pros

The daily note is easy to customize, and the objective screen includes very chiropractic-friendly tabs to accurately (and in compliance) describe the patient's dysfunction with a touch of a button.

Cons

Lack of online outcome assessments, intake process.

Response from ChiroSpring of ChiroSpring

Replied August 2018

Dr. Asbury, Thank you for such a WONDERFUL REVIEW! :) We are so happy to hear we have reduced your documentation time by 40%. That's HUGE! :). Now you can see more patients and continue growing your practice. Do not worry we will be adding outcome assessments to the software as well and as you may already be aware you can customize your intake questions as part of the Patient Self Checkin Kiosk.

July 2018

John from Atlas Chiropractic of Raleigh

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

We have been using ChiroSpring for about 7 months....so far so good.....

Pros

ChiroSpring is fully functional - notes and billing - and works great. Very customizable. Support is beyond fantastic. They (a real person) are quick to respond and listen to suggestions and take action.

Cons

Report features can be cumbersome.....needs more customization options with pricing, discounts and fee schedule set up.

Response from ChiroSpring of ChiroSpring

Replied August 2018

Dr. Boccella, Thank you for a FANTASTIC STELLAR REVIEW! :D We are glad you mentioned our great support as well. We hope you are enjoying our new major software update that packet in over 80 new and amazing features to make your practice more efficient. :)

July 2018

Jessica from Yaeger Chiropractic

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Very helpful and always updating the program with new abilities for the doctors.

Pros

I like how clean the statement look and how informed the SOAP notes appear for the practitioner, I like how fast the program submits the claims, and the fact that it works with office ally, which is a great clearing house.

Cons

I don't enjoy the fact that i have to log out each time i change something, or there is a new update and I have to apply a new link to the installer... Some ICD codes are not up to date??

Response from ChiroSpring of ChiroSpring

Replied July 2018

Jessica, Thank you for your wonderful review! We love hearing how fast and simple our claims are as well as the docs loving the SOAP notes! :) Exiting out when making setting changes is an unfortunate need. We do this because the alternative is loading settings data over and over and over for no reason. This keeps things running super fast and remember you are not going to be customizing the system forever. This will not be a long term concern but as mentioned serves as a benefit to keep things blazing fast! :) Software updates are fast and easy and come packed with new and great features. We offer desktop class software in the cloud with our solution which delivers faster speeds as inky data is loaded from the cloud. Believe me your con is actually a huge benefit. Your other con stating ICD10 codes are missing can¿t be correct. We have every code in existence loaded in our system. Please email or call us if there is a code you are not finding. :)

July 2018

Christin from Family Chiropractic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Support team in awesome!

Pros

The software is so easy to navigate. The installation was simple as well. If you ever have issues, the support team always gets back to you in a timely manner.

Cons

When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based.

Response from ChiroSpring of ChiroSpring

Replied July 2018

Thank you Dr. Walker for your wonderful comments! We love knowing that we are making a positive impact on your practice. We are also proud to state we have over 99% uptime with our server which leads the industry. Remember, even with a server based option your computer could fail, worse resulting in data loss. We backup and encrypt your data 24/7 (not just once per day like our competitors) in three locations across the U.S. Our cloud solution also removes the threat of viruses or malware resulting in data loss or locked or held hostage files (e.g. cryptolocker virus). With cloud there is also zero complex networking involved to setup your practice. It ¿just works¿. Thanks again Dr. Walker for the wonderful 10 star review. We look forward to growing your practice and are excited to be delivering our upcoming update which boasts OVER 80 new and exciting features! ;)

July 2018

Sean from Samuels Chiropractic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

I have been practicing for over 20 years and this is by far the best chiropractic software there is.

Pros

I am constantly impressed with the amount of thought that went into producing this software. It is extremely easy to learn and use and it is very comprehensive. I have evaluated many chiropractic software programs over the years and this is by far the best I have encountered. The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect it. It is easy to apply payments and the patients ledger is always correct. The posting of insurance payments is equally impressive and well thought out. The reminder call feature that allows appointment confirmation via text, email, or voice phone call is terrific. I highly recommend the software

Cons

I can't think any of any reason that I do not like this software. It does everything that I wanted to and then some.

Response from ChiroSpring of ChiroSpring

Replied July 2018

Dr. Samuels, "By Far the BEST you have EVER encountered"... WE LOVE HEARING THAT!!! :D We also LOVE hearing how much you appreciate our wonderful SUPPORT TEAM. They do a phenomenal job. What you will love even MORE is that our next update (out in beta right now) has OVER 80 NEW FEATURES!!!! ChiroSpring is already #1 in terms of ease of use and functionality. We are now taking it to the NEXT LEVEL. :D Thanks Dr. Samuels for your awesome review. We look forward to delivering you a continued amazing experience and helping drive and grow your practice.

July 2018

Josh from Magnolia Chiropractic & Massage

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

5 of 5

Functionality

1 of 5

July 2018

No Spell Check!!!

My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.

Pros

Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.

Cons

No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people!
ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.

Response from ChiroSpring of ChiroSpring

Replied July 2018

Dr. Penner, The context of your review is GREAT! It seems you and your staff LOVE the software. Aside from no spell check we see that things like our simple billing feature is saving your staff time, which in turns saves you money. :D Do not worry about the spell check... we are working on this feature now. I expect your review to change to a full 5 stars once we implement this. :) Our upcoming update boast OVER 80 NEW and GREAT features! It's MASSIVE. We work 7 days per week ensuring you have the best product in the industry. Thank you for the review and we will hold you to the 5/5 stars once we get your feature request in. :)

June 2018

Colby from Davis Chiropractic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Outstandly Simple Software with Excellent Customer Support

Time saved.

Pros

The basic icon design with highly customizable features. Excellent customer support. They will update and change things to fit your needs. They have an actual phone number and answer it. They are open to new ideas. The software is very intuitive and simple to use.

Cons

There is nothing negative to say about the software. They are very willing to hear what improvements are needed and change them quickly.

Response from ChiroSpring of ChiroSpring

Replied June 2018

Thank you Dr. Davis for your AWESOME REVIEW!!! We love that you mentioned our outstanding customer support as they work very hard to ensure all of our customers are PROS on the software. :D We also LOVE that you mentioned "TIME SAVED". Efficiency is what we promote and we are glad we are delivering on just that! Remember, we have a MAJOR UPDATE coming out VERY SOON with OVER 70 new and amazing features. This is going to blow you away. :) Thanks again Dr. Davis.

April 2018

Doug from ChiroWorks

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great experience. Great company.

Pros

ChiroSpring is a simple, intuitive, comprehensive, and extremely fast system. We have it installed on 6 computers and there is hardly a lag between them. The customer service is outstanding too!

Cons

We have none. I wish I had been using this for the last twenty years! It would have saved me a lot of time and money!

Response from ChiroSpring of ChiroSpring

Replied August 2018

Dr. Stranko, THANK YOU for THIS AWESOME REVIEW! :D Knowing that you see ChiroSpring as a great company really means a lot to us. It seems you have a larger than average practice with ChiroSpring on 6 computers. What's great is you can install in under 30 seconds on as many computers as you like. No complex networking required. The cloud just makes "it work". Quoting... "I wish I would have been using this for the last twenty years! It would have saved me a lot of time and money!" LOVE IT!!!! :)

March 2018

Pamela from Nickels Chiropractic Clinic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

AMAZING! I can't say enough good things about the support team at ChiroSpring!

Pros

I have recently opened my own clinic after working for another doctor for 4 years. ChiroSpring has been amazing. They got me up and running in no time. This system is so efficient, easy to use and the SOAP note portion is exactly what I was looking for. Plus it is completely customizable. The support team is so well trained, they know the system inside and out. Any time I had a question someone was emailing me back ASAP. The training that is provided walks you through every portion of the system. They show you step by step on how to do everything. Also the users manual has EVERYTHING you could ever need in it. Very detailed and very helpful. Also there are training videos which are amazing. Forgot how to do something? Just find the quick training video to refresh your memory. I just can't say enough about how easy and amazing this transition has been. And how amazing this software is!! This software is an absolute MUST.

Response from ChiroSpring of ChiroSpring

Replied March 2018

Thank you Dr. Nickels for the WONDERFUL comments! We work hard for you to ensure you have the best software and support in the industry! :D

March 2018

Sean from Self-employed

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Best yet

Pros

Big interface. User friendly. Not really a function it doesn't have. Customer service is fantastic.

Cons

Compared to all the others I have used in the past, there is not a lot to complain about here. Might be a bit of learning curve is all. The manual is huge but like I said earlier, it pretty much has every fx you can want.

Response from ChiroSpring of ChiroSpring

Replied August 2018

Dr. Flaherty, Thank you for the wonderful 5/5 star review! You hit the main points being awesome interface, user friendly and fully features. This is what makes ChiroSpring the #1 software in chiropractic. :) We look forward to continued growth and streamlining of your practice Dr. Flaherty.

March 2018

Matthew from Barnes Family Chiropractic Center

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Coming from another software- ChiroSpring is several steps ahead.

Pros

Ease of use, and the accessibility and cordiality of the staff. I ask A LOT of questions, and they always get back to me.

Cons

I wish it was free :) Other than that, I really like the software, and the staff is very open to suggestions.

Response from ChiroSpring of ChiroSpring

Replied March 2018

Dr. Barnes, Thank You for the wonderful comments! We LOVE that the software is easy to use and is MUCH better than your previous system. We are starting to sound like a broken record but we also never get tired of hearing this! :) Always more to come with ChiroSpring! Already voted the #1 cloud-based EHR in chiropractic and getting even BETTER! :D

March 2018

Sandy from Sandra Riediger, DC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

This is my second EHR system and this one is SO MUCH BETTER!!!

Faster, easier to use, easier on the eyes.

Pros

Easy, started 1/1/18 with minimal changes from the basic and now starting to customize more and the possibilities are amazing. The e-mail customer support is really 24/7 and the answer is generally there in minutes. Longest...for a big goof was +/- an hour.

Cons

The only thing I can think of is that I want to have the option for patients fill out the paperwork at home so I have the info before they arrive.

Response from ChiroSpring of ChiroSpring

Replied March 2018

Thank you for the wonderful review Dr. Riediger!!!! We are so HAPPY to hear ChiroSpring is working MUCH BETTER than your previous system. It¿s no mistake that we have spent countless hours focused on design and the customer. A bit of good news is we are programming the ability to send the kiosk link to your patients via email so soon your only con will be resolved! And that is just the tip of the iceberg as we have about 70 features in our next major update!!! We love hearing amazing feedback and helping drive chiropractic!

March 2018

Jason from Permenter Chiropractic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Great software, Great customer service, Great price!

Pros

I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed.

Cons

My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes.

Response from ChiroSpring of ChiroSpring

Replied March 2018

Dr. Permenter, Thank you for your WONDERFUL FEEDBACK! We LOVE knowing that we are making your practice more efficient through better software. We also love providing new and great features that we know you love to use. ChiroSpring is already the number 1 cloud-based EHR in chiropractic and gets better every single day! :)

January 2018

Brian from Creative Wellness, LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

I'm new to Chirospring, but so far so good. Way better then my previous software.

Much better daily notes.

Pros

This is made for chiropractors in mind. It is fast (not browser based). It is easy to learn and intuitive. Support is fast, responsive and helpful.

Cons

I am in the process of customizing and changing settings often and you have to logout and exit completely before any changes take place. I wish there were better billing processes like Electronic Remittance integration.

Response from ChiroSpring of ChiroSpring

Replied January 2018

Dr. Harasha, THANK YOU for your wonderful review. We are so please to hear you are LOVING CHIROSPRING! :D Great news... we are currently programming automatic ERA posting. This will be, like all of our features, BEST IN THE INDUSTRY. We do not take shortcuts when we add features. Like all of ChiroSpring our automatic ERA posting feature will be high intuitive. We are also glad you realized the benefit of a cloud-based system that was not PURELY web. With ChiroSpring everything is SO FAST because the software installs on your computer (in under 30 seconds) and only the data lives in the cloud. It's an awesome way to go about. Thanks again Dr. Harasha. We look forward to growing with you and your practice. The ChiroSpring Team