So happy with this software

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Fantastic Customer Service and Great Software

Pros

It doesn't crash! We had a power outage that fried our main server but because ChiroSpring is on the cloud we are able to keep running. It is very insurance billing friendly and helps to keep track of what has been paid and what we might need to look at before it gets to be too long and we can no longer get paid for the services. Love that I can put a note of when a patient has met their allowed visits for the year or any kind of personal note to individual statements.

Cons

It has taken a bit for me to get used to only using one screen and going back and forth between the front desk view and the calendar. I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows). The other thing I miss and I know the doctor does is the internal messaging system to ask a quick question or in our case keep track of phone numbers for who he needs to call back so we don't have a bunch of sticky notes for the day because he does animal Chiropractic as well.

No Spell Check!!!

My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.

Pros

Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.

Cons

No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people! ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.

Best Chiropractic Software in 17 Years

My overall experience is very positive. The office procedures are more efficient, organized and the bottom line has increased due to better, timely billing practices.

Pros

Easy to learn and use Modern Interface Seriously Customizable Affordable Great speed Set-it-and-forget it Appointment Reminders Online Kiosk for New Patient Registration X-ray Module provide for excellent line drawing for excellent ROF Credit Card module is excellent to manage case fees, recurrent payments Excellent SOAP notes - customizable from simple, basic notes to really complex narrative-like reports Tons of reports for practice stats Great fool-proof features - triggers for care plan recommendation, Diagnosis updates etc before signing "Unfinished" Soap notes feature - excellent Great for Multiple Providers- My wife and I are both Chiros and its cool to visually see our schedule/calendar patient names at a glance in different colors on the same screen during our morning huddles. Easy to train staff and assign them individual log-in PIN so you can track their activities inside the software when/if you need to know. Great customer service and Online help!

Cons

Task assignment feature is good but may need to have both an "assigner" and "assignee" optional feature pop-up or chime feature for new task requests or overdue task...The visual "dot' is limited. X-ray module is good but we need some comparative reference for normal- either adding more line/curve drawing feature that can represent what normal should be or side by side markup image of what normal is - that would help patients to understand their problems Appointment reminders are excellent but I wish there was also a way to text or email an individual patient and/or group patients - such as birthday wishes, office closure , MIA campaigns etc w/o having to export it into another program that is not INTEGRATED with Chirospring. I think most offices would benefit from this.

Great for a small business that wants a larger package for an affordable price

It has been a great experience for practice management and EHR for my chiropractic office. I do multiple modalities and it's nice that it fits all that I do and I can be as efficient as possible while also being comphrensive in my details!

Pros

There is so much flexibility to this software. It is webbased so you can bring it with you, it has both macros or ablility to type, and you can do pretty much anything you need for not only typical EHR, but also for practice management. Very happy overall.

Cons

They are continuing to advance and build the software. While this is nice as now you can have other convieniences like credit card processing and self check ins, it also means having to update the software occasionally or having an occasional bug in an updated version that creates a slow flow here and there. This is something I've also experienced with the larger software companies like chirotouch or platinum, but CS has great support to walk you through it.