ChiroSpring Software


 

ChiroSpring is software for chiropractic practices seeking an electronic health records (EHR) and practice management solution. This Web-based, HIPAA-compliant system includes EHR, billing, patient scheduling and accounting applications. It can serve both Mac and Windows operating systems in a single office or multiple practice locations.

Users are able to customize several aspects of this system. For example, front office staff can change the look of the scheduling calendar by assigning a different color to each doctor and blocking out the hours when the practice is closed.

ChiroSpring's EHR capabilities include documentation for history of present illness (HPI), current medications, SOAP notes and patient instructions. Chiropractors can use the solution to upload, edit and annotate images, such as x-rays or thermography scans. It supports desktop computers and mobile devices alike.

The billing application features automated batch posting, cash only billing, digital receipts, workers’ compensation billing and more. The scheduling application has appointment reminders, fee-based scheduling and patient messaging.

 

ChiroSpring - Scheduling
 
  • ChiroSpring - Scheduling
    Scheduling
  • ChiroSpring - Software settings
    Software settings
Supported Operating System(s):
Windows 7, Windows Vista, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

43 Reviews of ChiroSpring

 

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Software Advice Reviews (7)
More Reviews (36)

Showing 1-7 of 7

Bobby from Integrated Sport, Spine & Rehab
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Functional and customizable, and not ChiroTouch/SmartCloud.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- They have nothing to do with a sleazy company like ChiroTouch.

- Fast.

- Intuitive.

- Small learning curve.

- All in one.

Cons

- Installation is a bit confusing.

- Getting your staff to transition over is not very easy.

- Not the most attractive software on the planet, but it certainly is not the ugliest.

Review Source
 
 

Shannon from Core Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Best Software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I recently ended up switching from my old software to ChiroSpring. My old software was slow, kicked me out of the system all the time, wasn’t compatible with my Mac or IPads, wasn’t visually appealing, difficult to use, and took a thousand steps and clicks to perform one task. ChiroSpring has been the complete opposite of that. My initial concern was that I use all Apple products in my office and I needed a software that was compatible with my devices and ChiroSpring definitely is. My previous software claimed they were compatible with Mac and claimed they were cloud based and after using it I found out that it wasn't as they had claimed it to be. So, I took the chance, after already spending a lot of time and money on one software, I contacted ChiroSpring and they so kindly got me started right away and I have had no regrets. ChiroSpring is very easy to learn, easy to use, the software is visually appealing and updated, has amazing support, is cloud based, is fast, and has great features and soon to be features such as the patient kiosk.

ChiroSpring states that they give you one-on-one training, and they actually do! The training doesn’t stop there though, anytime I have a question, customer representatives are right there to help me.
Another reason why I love ChiroSpring, is because they are always looking to add features and update their software to benefit YOU.

The x-ray annotation tool is really nice to have as well. I do not have digital x-ray in my office, but I simply take a photo of the x-ray using the office IPad and upload it and I can analyze the x-rays through the software. They simply make your life easier.

If you are wondering what is the best software for you, do not do what I did and waste your time and money by purchasing a different software. Contact ChiroSpring and tell them your concerns and what you are looking for in a software and you will find out that this is the software for you!

Cons

There are no bad qualities or features about ChiroSpring that I can comment on. I have nothing but good things to say.

 
 

Dr. Robert from MaxHealth Medical
Specialty: Multi-specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great EMR system and great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thank you for all your help in resolving and helping us with the system set up

 
 

Celina from maxhealthla.com
Specialty: Chiropractic

September 2016

September 2016

We love this software. Smooth implementation and great customization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We implemented this software with 11 providers across 6 different types of services and it's been going very smoothly. We were able to customize each provider with the fields and macros they needed so they were able to manage their day and the patient flow, collect, submit and reconcile, with time to spare. That's what it's all about.

Likes Least

The product is as described and if it needs to be different, we change it. The vendor has been exceptionally willing to make it the best possible experience. I have no complaints whatsoever.

Recommendations

The demo videos are great. They show exactly what the software does and how it can be made to fit your needs. And there are tons of videos to see.

 
 

James from Arizona Chiropractic Natural Health
Specialty: Chiropractic

August 2016

August 2016

New Practic Using ChiroSpring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

This product seems to be everything that is represented in the video. There are many functions and customizable parameters/functions in order to individualize this software to my specific needs and usage. I am able to put as much detail into the SOAP notes as I feel necessary to complete the picture of the patient, their individual visit and progress. The software moves quickly from screen to screen and has many double check features in order to make sure I complete the various functions correctly. My office is a "one man band" at the current time with 8-22 patient visits daily. I have to check patients in, schedule patients, treat patients and take payments. I have two computers; one at the front desk and one in the treatment room that are working simultaneously with patient flow. If this system didn't work, I would need more help or need to reduce patient visits. I am looking at increasing patient visits to 30 per day in the next few months. I feel this software will allow me to complete all necessary task without making patients feel rushed or ignored.

Likes Least

There was initially difficulty downloading part of the software on my iMac. But the support staff was available and helped me work out these issues quickly.

Recommendations

Look at the tracking of patient visits and reported pain scales. Look at the reminders for re-exams and notations that can be made on the first page of the SOAP that gives a comprehensive view of the current problem, when it occurred, adjustment types (I put into the header), and other necessary information needed while we treat a patient. My computer sits where I can see when treating my patients without being too obvious to the patient giving the impression that I am more interested in the computer than the patient.

 
 

Beth from Well Within of Soho
Specialty: Chiropractic

March 2016

March 2016

I have doubled my practice since using ChiroSpring!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The things I love most about it are it's easy visual interface and its customer support. Tech support has been consistently available, responsive and helpful in resolving all of my questions. Even better, my requests for updates and new features have been heard and implemented. This is a first rate team, dedicated to building out its software to accommodate the needs of diverse practices. They are continually innovating, and moving quickly with regular updates. They are focused, with a big vision, taking on the complexity of providing a first rate product to simplify office management and optimize productivity. My practice has doubled in size since I transitioned to ChiroSpring! Front desk training is simplified with the intuitive design and appealing interface.

Likes Least

There isn't anything I can say negative about ChiroSpring, they truly are great!

Recommendations

Give ChiroSpring a try, you will not be disappointed.

 
 

Ryan from Above All Chiropractic Center
Specialty: Chiropractic

February 2016

February 2016

We have been using Chirospring for almost 2 years now!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I love how easy the software is to navigate. This software is extremely user friendly. I also love that it can be used on either PC or Mac! I enjoy it being cloud based, so that I can log in from anywhere without having to use a remote login software.

Likes Least

I don't have any complaints at this time. Anytime we have a minor concern, Chirospring's support staff addresses it very promptly.

Recommendations

I have used a few different EHR's, and this one is by far the most user friendly and efficient. I highly recommend Chirospring.

 
 
 
Showing 1-20 of 36

Heather from McCauley Chiropractic

November 2017

November 2017

We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well.

Cons

As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one.

Review Source: Capterra
 

Beth from Well Within of SoHo - Chiropractic and Nutrition
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

With Chirospring for over 3 years. Genuinely impressed with this company and its product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I rarely write reviews so it's not a small thing that I'm writing my second five star review for Chirospring. My office has been with the company for over 3 years. In that time, I've been so impressed and appreciative to be on the receiving end of an almost constant stream of product upgrades and new features.

Recently the software team hacked a challenge that my office was having with our supplement inventory management. They reduced a 2 hour daily procedure to a 1 hour daily procedure and "cured" the headache associated with our product ordering process. My inventory management position no longer requires a person with intense concentration and complex mathematical skills to manage a simple task, and this widens my hiring pool going forward.

Chirospring is more than keeping pace with the slippery game of constant technology and industry changes. They are performing as leaders. The result for me is a software program that has created the framework for a 3 fold increase in my practice stats in the last 3 years. The result is the security and confidence of knowing that I'm partnered with a growth oriented company that is here to stay. And the result is the satisfaction of working with ethical, hardworking and customer service oriented professionals, who I can count on for consistent attention both to my account and to the advancement of their product. Thank you once again team Chirospring!

Cons

Nothing is perfect, but this is as close as it gets. It could use a better system for keeping track of and filing daily notes for better intraoffice communication and project management, but we are able to do that fairly successfully on a simple Word document.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: October 2017

October 2017

 

Thank you Dr. Forgosh for your AMAZING comments. This brings so much happiness to us knowing what a positive impact we have made upon you and your practice! :)

As you referenced in your review we are constantly adding new and great features to simplify the daily activities of our customers. The result as you pointed out in your three fold increase in profits is more efficiently resulting in increased profits.

We look forward to our continued relationship and providing you and your colleagues the software they deserve! :)

 

Dr. Jeff from Wells Family Chiropractic

September 2017

September 2017

Great software and out of the world service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use and customer service is outstanding. The value for the money is excellent as well. I would recommend to all.

Cons

Make it easier for patients to check in on their own. Very time consuming for walk in patients. Need to be able to handle volume faster.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: September 2017

September 2017

 

Dr. Wells,

Thank you for the OUTSTANDING REVIEW!!! :D

Great news on your Con... we have already programmed the ability to check-in patients from the Recent Patient's list box. This feature will be rolled out soon in a free update.

We are thrilled we are delivering value to your practice with amazing software and glad to know that you would recommend to all. :)

 

Mary Ann from Gibbs Natural Healing Centre, PC
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

customer support is amazing!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

speed and efficiency

Pros

What I like most about ChiroSpring is the customer support and ease in ability to customize the software to meet our particular needs as we are an integrative practice providing chiropractic, naturopathic medicine, and Chinese medicine.

Cons

The only problem that I have experienced is the inability to customize insurance benefits when the benefits differ depending on the modality e.g. chiropractic, naturopathic medicine, or acupuncture.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: August 2017

August 2017

 

Dr. Gibbs, Thank you for the WONDERFUL REVIEW!!! We have enjoyed working with you and your husband over the past couple of years.

We do have your suggestion on our radar. :)

 

James from N.E.W. Chiropractic, PC

August 2017

August 2017

Service has been exquisite! From functionality to customer support, ChiroSpring is top notch!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that I am able to not only create my own templates for notes, but that I am also able to create templates for buttons within the Subjective, Objective, Assessment, and Plan sections. This allows for such an easy way to write notes because it drastically decreases administrative time!

Cons

The only con that I can think of is that there isn't currently an app that I can use with my iPad. ChiroSpring does work through the use of an iPad, but there is not an app yet. They are working on it, however which is awesome!

Review Source: Capterra
 

Brian from Petaluma Famiy Chiropractic
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Excellent customer service and software design. Has created more ease and less stress in practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More organization, ease and a higher level of documentation in my practice.

Pros

Chirospring software does much more than I need out of a practice management software since I am mainly a cash practice. I don't have any staff at my office and I run the whole practice myself and Chirospring has freed up so much time. I love that I can work from home if need be. Chirospring is a solid company that I trust as compared to other very large software companies that I think are overpriced and lack a sense of personalized attention and customer service. Chirospring has been patient with my slow learning curve as I transitioned off of what I now see was archaic paper chart notes. If you are a solo practitioner running your own office I highly recommend Chirospring. The monthly subscription fee and extra fee for the reminder call service is a whole lot cheaper than hiring staff. I have increased productivity since using Chirospring not to mention my patients experience a much higher level of service with the high level SOAP notes and documenting. And, still being a newer user, there is still more to uncover and integrate into my practice that will save me even more time.

Cons

The only thing that I didn't love was the time I had to put in to figure out how to use the software, but there is learning curve with all new things.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: August 2017

August 2017

 

Thank you Dr. Lemesh for the kind words! We are blessed to have you as a customer and look forward to making your practice run smoothly.

 

Terri from Fit Being Chiropractic
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Customer Service was quick, easy, personable, and flexible...working with my particular needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick soap note taking, and resources within the system (medicine info etc.).

Pros

This system has everything I need to get the job done! Customer support was amazingly quick, helpful, friendly, and was willing to work with my situation, being flexible to my needs.

Cons

I have not used it long enough to find something I don't like yet. I am writing this review based on the excellent customer service I received before getting this system up and running in my clinic.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: August 2017

August 2017

 

Dr. Truesdale,

We want to thank you for your kind review! We are excited to work with you and make things as easy as possible so you are able to run your practice efficiently.

 

Kalan from Trillium Spinal Care

July 2017

July 2017

Chirospring is a very responsive software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

I love that I have the ability to look up information on drugs and diagnosis codes built right into the software. It saves time and definitely helps with patient care.

Cons

Because there are so many features, it does take a little while to learn how to operate it effectively. Some alerts are also tough to figure out, such as the Med Rec one but overall I am quite pleased with it.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: July 2017

July 2017

 

Thank you for your AMAZING review Dr. Stittleburg! :D

We love hearing positive feedback from our customers. Growing practices is what we do. :)

You are correct, ChiroSpring is packed with a TON of features. One program does everything. Reach out if you have questions on any specific feature. We hare happy to help.

 

Gina from Bettendorf chiropractic wellness center
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Chirospring has just been a great software for my office. It has everything we need and then some.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clinic runs much smoother for everyone.

Pros

So easy to use. Great customer support! If you have something you would like done with the software that would help your practice just send them and email and if at all possible it is completed for you and you have the option quickly.

Cons

To get it perfect for your clinic does take a little time but it is totally worth it in the end.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: May 2017

May 2017

 

Thank you Dr. Lehman for your wonderful comments!!! :D We are so thrilled we are helping make your practice more efficient. Now with our kiosk and integrated payments you can add even more efficiency. :)

 

William from VAC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

EXCELLENT! Look no further. These guys knock the cover of the ball.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

paperless. scalability. ease of workflow. affordable.

Pros

Ease of work flow. Credit card integration. Paperless solution. Scalability. They LISTEN to their client and respond WITHOUT you feeling nickel and dimed. I was impressed to say the least and have previously owned ChiroTouch and MacPractice. NO comparison. Enjoy your increased revenue while enhancing the almighty workflow issue(s) that we all try to simplify. True CLOUD BASED, use a mac, a pc, a tablet, a Ipad..anything you want or a hybrid set up.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: May 2017

May 2017

 

Dr. Ferris,

Thank you so much for the review! We are so happy you are loving ChiroSpring. We know you have been around as we have progressed and have seen how we care about each and every customer. Again thank you for the kind review!

 

Joel from Clear Route Health Partners
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Quality product & Even better support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have absolutely loved working with Chirospring. It is incredibly easy to use, yet versatile enough for our office which uses techniques not compatible with other EHR systems. We also love that you can run the software on your hardware of choice (ie Mac or PC). It has made it incredibly nice since we use both operating systems within our office.
Although the software is great, the support is second to none. The support team is well trained and are able to get you an answer within minutes if they don't know something. After having frustrating experiences with phone support teams in the past with other companies, I am grateful to be able to have confidence in a team that makes sure you get the help you need when you need it.
One more thing... I was thrilled last week when I got into a situation that the support staff couldn't solve and instead of pushing me around to another staff member, they got me in touch with the lead programmer to work out my issue. They go above and beyond the call of duty to make sure you get what you need.
If you're contemplating between Chirospring and another EHR, rest assured that this is a great fit for any chiropractic office.

Pros

- Intuitive to use
- Cloud based
- Versatile to meet personal practice specifications
- Constantly adding features to make product even better

Cons

- Software updates:
This is a two edge sword. Although I love that Chirospring is constantly adding things to make their product better, they have to put out updates to do so. This can lead to alot of updates over a short time period. Although this can be annoying, I'd much rather have a software team that is trying to make the product better than sitting back and only managing software that has already been developed.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: April 2017

April 2017

 

Dr. Dayton,

Thank you for the WONDERFUL review! We love that you are enjoying your ChiroSpring experience and that we are delivering the software and support you need to drive your practice!

Yes... in regards to your update comment. At ChiroSpring we never stop innovating. Updates take less than 30 seconds so they are not that intrusive and we deliver amazing new features like our patient kiosk, integrated payments, new evaluations (e.g. orthopedic tests, sensory tests) and MUCH more. Everything we do is community driven and we LOVE helping chiropractors achieve their maximum potential through better software.

We look forward to continuing to serve your practice needs! :D

 

Ryan from Health for Life Chiropractic

March 2017

March 2017

Easy transition into new software! Loving it so far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Chirospring has been a great addition to our practice. Works well with multiple docs and seeing high volume. Customer support has been great at adding things and updating the software to help our practice run better! We highly recommend it!

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: April 2017

April 2017

 

Dr. Cooper,

It makes us so happy to hear we are helping you run your busy and high volume practice! Our next major release due out in two weeks will add even more features such as our patient kiosk with custom intake forms, integrated payments, scheduled/recurring payments and much more!

We look forward to our continued relationship and driving your practice! :D

 

Sandy from Wells Family Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Chirospring Works for Any Office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our office switched to Chirospring about 6 months ago. We struggled with our previous software for 18 months. We were fully integrated in Chirospring in less than 3 months! Our office has alot of walk-in hours and it is so easy to add a patient and schedule quickly. It auto-applies payments and works seemlessly with our clearinghouse. Reconciling claims is literally a breeze. Would recommend to any office!

Pros

Easy to use - organized perfectly

Cons

The program is not the prettiest to look at (color scheme and design) but it's ease of use surpasses the need to see "pretty". Also, the moving from checkin to awaiting checkout to checkout is a bit much for us bc most of our patients are walk ins. I would also like to see a patient portal that the patients can sign in on when they walk into the office and answer a few subjective questions on.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: March 2017

March 2017

 

Thank you for the wonderful comments Sandy! :). We are so happy you are LOVING CHIROSPRING and it's making an impact in your office.

The con you mentioned is our upcoming Patient Kiosk. It will allow your patient to populate all subjective information including demographics, smoking status, medications, allergies, problems, complaints, review of systems and much more. In addition to that you can upload any paperwork for your patient to digitally sign (acknowledge) as well as create any set of intake questions you desire. This is a MAJOR feature and will dramatically improve your practice efficiency. :D.

We are getting very close to completing this feature.

 

Skyler from Gouldin Chiropractic and Massage

February 2017

February 2017

Great Cloud Based Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

ChiroSpring has a ton of features and options that make it easy to use and actually helps keep your office running smoothly. I really appreciate that ChiroSpring is designed to specifically meet the needs of a chiropractic office. Their customer support team is extremely prompt with answers and solutions to any issues that arise. The integration of Remindercall is also a fantastic option to help remind patients of their appointments. Overall, a great system with a ton of functionality and great customer service.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: February 2017

February 2017

 

Thank you for your review! We will continue to work hard to make sure our customer needs are met with great service.

 

Michael from Owsley Family Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Easy to use and responsive to user suggestions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

ChiroSpring has been very responsive to any suggestions I have provided to them. Many of my suggestions have later made their way into the live software. The customer support is top notch. I love the ease of use and convenience of the cloud based system.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: February 2017

February 2017

 

Thank you so much! Our top priority is to make sure our customers are satisfied and have the tools to make their practice run more efficient. We want suggestions that other practices may benefit from as well. If it is an option and we are able to make it work we will. Our support staff is here to help in any way and we enjoy helping customers!

 

Serif from Tallmadge Chiropractic LLC

February 2017

February 2017

New doctor

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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ChiroSpring is an awesome company. The software is very user-friendly and easy to navigate. If you are a new doctor, they will offer you a discount for the first year which really helps. It is very easy to setup, and you will have plenty of training from their staff. Here is a list of features that I love about ChiroSpring: everything is on one screen, access your patient information from anywhere, finish your SOAP notes very fast, billing app is amazing, calendar is awesome, constant updates to improve the software is a big plus. No matter if you are a new practice opening up, or a very busy established practice, I would highly recommend ChiroSpring.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: February 2017

February 2017

 

Thank you so much for the wonderful review. We will keep striving to be the best EHR software out there! We look forward to more chances at exceeding your expectations.

 

Chris from Valley Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

THE BEST PROGRAM AND CUSTOMER SUPPORT ... EVER.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
Usability
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Functionality
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Value
Support

We have been using Chirospring for over a year and we continue to be 110% satisfied with it. It has greatly improved the flow of our office. Customer support goes above and beyond to make sure that we are happy. I love that they are always accepting suggestions for improvement, and they really do make those changes! Way to go guys!

Pros

It helps improve the flow of the office by creating fast and effective ways to document everything needed.

Cons

It occasionally runs slow, although, this issue has continued to be improving.

Advice to Others

Not right now, but we are always providing any suggestions when some thing comes up. And are always so impressed with your effort and work to make it happen.

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: February 2017

February 2017

 

Thank you for the wonderful review! It makes us so happy to hear that you are 110% satisfied. We work day in and day out, as our goal is to improve efficiency of practices and help them increase profits and reduce stress. In regard to your con of occasional slowness, that is of course not an ongoing issue, as we have already optimized the servers to accommodate our growing customer base. We will continue to optimize our servers as we add more and more customers.

 

Cassandra from Cassandra Peterson, DC, LLC

February 2017

February 2017

Multiple locations, multiple docs- this software is a dream come true!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started out on paper for years with a ledger, an appointment book, and travel cards. After 2 clinics and 2 doctors, you can imagine just having one office try to book an appointment for the other- (let me just call the person with that doc's schedule and get right back to you!) After growing much faster than expected, I was spending all my hours off just trying to calculate my associate's percentage on paper each month. I was losing money because I didn't have time to learn the complicated system on my $ software that still cost me $/mo (old system). The people at the old system cut off my training after 3 months and said I would have to pay the premium to have access to it unlimited. I was paying $/mo for an appoinment reminder system that I had to manually copy from the paper schedule each day.

When I discovered Chirospring, it changed my life. At this point I had 2 docs and 3 clinics. It was easy to learn (EVEN FOR ME!). But the cherry on top was the service- I hate to tell the world that the representative answered my emails at 2 in the morning bc I don't want people to expect that level of service! Anytime I have a question, it is answered within an hour, but often within 10 minutes. AND, they never cut you off- their help is part of the monthly fee. Exceptional! I hate to admit that I was living in SUCH DARK AGES, but when I generate reports on income, stats, etc, and have the info at the click of a button, I really can't describe how wonderful it feels. Now that we have 3 docs and 3 clinics, we can do up to the minute scheduling, and see everyone's schedule in real time. The appointment reminder system that they recommend is waaaaay cheaper, 66% in fact, and it pulls right off the schedule! SOAP notes are a breeze, and I can get a new patient soap done in less than 5 minutes, with less than a minute for regular visits. Having a SOAP for every visit really puts me at ease in case notes are requested in the future.

Due to chirospring, our everything is accounted for and easy to find at the click of a button, and it's cut out needing an extra part time staff member. Thanks so much for revolutionizing my life!

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: February 2017

February 2017

 

Dr. Peterson,

We couldn't be happier to hear you are LOVING ChiroSpring!!!! :D

Unfortunately you had to go through the experience of purchasing what many believe to be the leading software in the industry only to find you wasted $10,000. :(

Now you have better software that can easily handle your multiple locations, large staff and busy schedule.

Ha ha ha... we had to laugh at your review as you pointed out how quickly we respond to emails. Yes... 2 am... GUILTY AS CHARGED... :)

We are happier to hear your practice is more efficient than ever before! :D. Your success and happiness is our success and happiness.

- The ChiroSpring Team

 

Michael from Santa Clara Custom Chiropractic

January 2017

January 2017

Chirospring is Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really enjoy the ease of the overall system and great customer service! Well worth the money! If anyone is looking for affordable and easy to use EHR this is the one!

Review Source: Capterra

  Response: ChiroSpring, ChiroSpring

Date: February 2017

February 2017

 

We are so happy to hear you are LOVING CHIROSPRING!!! :D

Thank you for the 5/5 star review.

We pride ourselves in driving practices and providing exceptional software to help chiropractors realize their dreams.

 

Jeff from Wells Family Chiropractic

January 2017

January 2017

Great software.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We went from another company and was a little worried with the switch. It has been nothing but great. Stop putting off switching. This is better. The switch was seamless. We had no idea it could b this much better. I regret not switching to chirospring sooner

Review Source: Capterra
 
 
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