ChiroSpring Software

Finally!! A software that brings it all to the table for a reasonable price!

If you are on the fence, go ahead and pull the trigger. You will not be disappointed! For the first time since implementing EHR 12 years ago the entire staff is happy with the software. Front desk, CA's, Billing Dept. as well as myself. We have also been pleased with OpenEdge and Reminder Call as well. Thank you ChiroSpring for making my practice life easier and freeing up my personal time!

Pros

I love the functionality of the software as the features flow seamlessly. Our office flow has increased as a result as well. It truly makes completing a proper note in a quick, efficient manner. The customer support is quick to respond and really listens to your suggestions.

Cons

A few episodes where it lagged a little but Customer Support was quick to let us know the issue and got it resolved in an efficient manner.

Chirotouch who?

Pros

The look and display isn't pastels! It is easy to use and has everything you need for a price you can afford.

Cons

There is no least thing to like.. the people at chirspring know what they are doing and they do it well

ChiroSpring

ChiroSpring will do everything possible to correct any issues

Pros

Ease of use. Ease of customization. Great support.

Cons

Can't find any issues with​ the software.

Really enjoy this software

Great, quick responses to my requests or questions.

Pros

I like that it is specific to chiropractic and that updates and improvements are done often.

Cons

So far things are going really well. Nothing bad

6 month review of ChiroSpring

Overall experience is fantastic!! They are making a couple of improvements that are in the works. One of which is the capability to put a clinic's letterhead on the note. It is in the works though!!

Pros

Pros: It is easy to use. This is cloud based and touch screen. It is very affordable and much less costly than the other touch screen EHR out there. In my opinion, this is the best touchscreen EMR/EHR out there. It comes with macros, but custom macros are easy to create to suit whatever practice style you have. Their customer service is fantastic! I cannot stress this enough. I emailed them on Sunday and got a personalized response back answering my question. I have made a few recommendations to add a feature to the EMR and they actually did it. They thought it was a good idea and they made it happen. It was so that you can share your Macros with other docs using the system. How cool is that!! They are continually improving the software and adding features. I look forward to their updates. We have tried other EMRs and this is by far the best.

Cons

When the need arises to print a note, the notes are long. You can change this in print settings though, but they still print a little long.

Great software!

Great overall and they are very easy to work with and are quick to make improvements.

Pros

I love that I have the ability to choose to use the listed options or the free text in each portion of my soap notes.

Cons

None that I have found so far!

Speed and Accuracy

Documentation time on daily visits is down by about 40% since starting with ChiroSpring. New Patient examinations are about on par with my previous practice management software, but I expect this to improve as I further customize the software to my practice style and my familiarization increases.

Pros

The daily note is easy to customize, and the objective screen includes very chiropractic-friendly tabs to accurately (and in compliance) describe the patient's dysfunction with a touch of a button.

Cons

Lack of online outcome assessments, intake process.

We have been using ChiroSpring for about 7 months....so far so good.....

Pros

ChiroSpring is fully functional - notes and billing - and works great. Very customizable. Support is beyond fantastic. They (a real person) are quick to respond and listen to suggestions and take action.

Cons

Report features can be cumbersome.....needs more customization options with pricing, discounts and fee schedule set up.

Very helpful and always updating the program with new abilities for the doctors.

Pros

I like how clean the statement look and how informed the SOAP notes appear for the practitioner, I like how fast the program submits the claims, and the fact that it works with office ally, which is a great clearing house.

Cons

I don't enjoy the fact that i have to log out each time i change something, or there is a new update and I have to apply a new link to the installer... Some ICD codes are not up to date??

Support team in awesome!

Pros

The software is so easy to navigate. The installation was simple as well. If you ever have issues, the support team always gets back to you in a timely manner.

Cons

When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based.

I have been practicing for over 20 years and this is by far the best chiropractic software there is.

Pros

I am constantly impressed with the amount of thought that went into producing this software. It is extremely easy to learn and use and it is very comprehensive. I have evaluated many chiropractic software programs over the years and this is by far the best I have encountered. The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect it. It is easy to apply payments and the patients ledger is always correct. The posting of insurance payments is equally impressive and well thought out. The reminder call feature that allows appointment confirmation via text, email, or voice phone call is terrific. I highly recommend the software

Cons

I can't think any of any reason that I do not like this software. It does everything that I wanted to and then some.

No Spell Check!!!

My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.

Pros

Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.

Cons

No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people!
ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.

Outstandly Simple Software with Excellent Customer Support

Time saved.

Pros

The basic icon design with highly customizable features. Excellent customer support. They will update and change things to fit your needs. They have an actual phone number and answer it. They are open to new ideas. The software is very intuitive and simple to use.

Cons

There is nothing negative to say about the software. They are very willing to hear what improvements are needed and change them quickly.

Great experience. Great company.

Pros

ChiroSpring is a simple, intuitive, comprehensive, and extremely fast system. We have it installed on 6 computers and there is hardly a lag between them. The customer service is outstanding too!

Cons

We have none. I wish I had been using this for the last twenty years! It would have saved me a lot of time and money!

AMAZING! I can't say enough good things about the support team at ChiroSpring!

Pros

I have recently opened my own clinic after working for another doctor for 4 years. ChiroSpring has been amazing. They got me up and running in no time. This system is so efficient, easy to use and the SOAP note portion is exactly what I was looking for. Plus it is completely customizable. The support team is so well trained, they know the system inside and out. Any time I had a question someone was emailing me back ASAP. The training that is provided walks you through every portion of the system. They show you step by step on how to do everything. Also the users manual has EVERYTHING you could ever need in it. Very detailed and very helpful. Also there are training videos which are amazing. Forgot how to do something? Just find the quick training video to refresh your memory. I just can't say enough about how easy and amazing this transition has been. And how amazing this software is!! This software is an absolute MUST.

Best yet

Pros

Big interface. User friendly. Not really a function it doesn't have. Customer service is fantastic.

Cons

Compared to all the others I have used in the past, there is not a lot to complain about here. Might be a bit of learning curve is all. The manual is huge but like I said earlier, it pretty much has every fx you can want.

Coming from another software- ChiroSpring is several steps ahead.

Pros

Ease of use, and the accessibility and cordiality of the staff. I ask A LOT of questions, and they always get back to me.

Cons

I wish it was free :) Other than that, I really like the software, and the staff is very open to suggestions.

This is my second EHR system and this one is SO MUCH BETTER!!!

Faster, easier to use, easier on the eyes.

Pros

Easy, started 1/1/18 with minimal changes from the basic and now starting to customize more and the possibilities are amazing. The e-mail customer support is really 24/7 and the answer is generally there in minutes. Longest...for a big goof was +/- an hour.

Cons

The only thing I can think of is that I want to have the option for patients fill out the paperwork at home so I have the info before they arrive.

Great software, Great customer service, Great price!

Pros

I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed.

Cons

My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes.

I'm new to Chirospring, but so far so good. Way better then my previous software.

Much better daily notes.

Pros

This is made for chiropractors in mind. It is fast (not browser based). It is easy to learn and intuitive. Support is fast, responsive and helpful.

Cons

I am in the process of customizing and changing settings often and you have to logout and exit completely before any changes take place. I wish there were better billing processes like Electronic Remittance integration.