CHIROSPRING

RATING:

4.9

(144)

About CHIROSPRING

Run your practice smoother from anywhere in the world with ChiroSpring - flexible, powerful practice management software built specifically for chiropractors. Every robust feature is in one easy-to-use cloud-based system including online scheduling, online intake, front desk, SOAP notes, billing, reports, patient statements, care plans, integrated payments, mobile app and so much more.

CHIROSPRING Pricing

Plans starting at $149/mo + a one-time set up fee.

Starting price: 

$149.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Intake Forms

CHIROSPRING Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for CHIROSPRING

1 - 5 of 144 Reviews

Stephanie

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Great Chiropractic Software

Overall, it has been great. I've been using ChiroSpring for 6months now and I wouldn't change it. I referred it to one of my friends from chiropractic school and she also loves it. The simplicity is awesome but it also does everything that I was looking for originally at a very reasonable price. The customer service is top notch!!! Very quick and extremely knowledgeable. Even when I have questions about my credit card processing, they were able to help me figure it out!

PROS

I like how easy it is to use, very user friendly.

CONS

One of the only down falls is that there isn't a patient counter for daily totals. You are able to run a report for this, but I have seen other software programs where it is right on the main page of the program. That would be very nice.

Vendor Response

Dr. Murphy, We very much appreciate your positive review. Your review resonates with so many others in that you are mentioning: * TOP customer service * Simple and easy to use * Affordable We also appreciate you providing us referrals. Don't forget we have a referral program so make sure your colleague mentioned your name when they purchase. :) We look forward to continued growth with your practice! :)

Replied April 2019

David

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great software, better people

I've used several EHR softwares that are specific to chiropractors, and this is by far my favorite. I am not bogged down by a server, but have the option to go with a desktop vs cloud system, depending on if I'm in clinic or at home. The add-on features like the kiosk and text service are RELIABLE!! There are, of course, third-parties who can do text reminders and whatnot, but having it built into the software was easier on setup as a doctor managing four staff. It was quite easy to learn how to use for all staff, both treating and admin. Responsiveness of CS support has been great, never waited more than a day for an issue. Part of the reason I went with this software was because I read reviews like this one, and all the challenges users had were addressed, and many had become added features to the software. Overall, I'm happy with the switch, and plan to use this software for the rest of my practice career.

PROS

Easy to use, intuitive interface. Extremely easy to customize and make it work for a practice that has several different specialties. Add-ons are reliable compared to other softwares I've used.

CONS

The cloud option is reliable, but I wish tablet support was a little better, as an app rather than a web page.

Reason for choosing CHIROSPRING

Platinum would've been great for a larger practice. OptiMantra had a lot of features I never would have used as a chiropractic/massage clinic.

Reasons for switching to CHIROSPRING

See above

Heather

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive.

PROS

The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well.

CONS

As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one.

Vendor Response

Heather, Thank you for the wonderful review. It's great that you mentioned the ease of use and intuitiveness of ChiroSpring as this has always been the focus of our unique design. :) And as you are a BILLER it's GREAT to see you LOVE the Billing app as it was designed to make billing EASY. If this passes the inspection of a biller then that's the stamp of approval anyone should go by. :) As far as your con with the .TXT files... There are no bugs or issues there. That file has not changed in over 7 years and is accepted by almost every clearinghouse out there. The great news is we are also adding ANSI 837 EDI file support in our next major update. This will give customers the flexibility to choose the file format that works best for them and their clearinghouse.

Replied August 2018

Karin

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Feature Change Request

Experience has been great! Support has been very useful and helpful!

PROS

Just going off of the feature change request it was easy to end over, I received a response right away! I was able to clear up any questions immediately and within a day I received notice that our request will be implemented! Very exciting!!

CONS

The only thing I can think of is the feature request we made. Being able to print the schedule from the schedule app and the doctor being able to see the patients next appointment from the plan portion of the SOAP notes, since that is the last screen she is in.

Reason for choosing CHIROSPRING

We have another clinic that is currently using ChiroTouch and we are looking forward to getting them switched over to ChiroSpring as well. We like not having the server and it being web based, plus ChiroSpring is very user friendly.

Reasons for switching to CHIROSPRING

We were with Eclipse for a long time, but wanted a better EHR software, we switched to ChiroFusion on the advice of our billing team and it was awful! It was not easy to figure out what the patient owed to be able to collect from them. We only had it for a few months before we knew we needed to switch again. We wanted ChiroSpring to begin with and now wish that we had listened to our research instead of our billing team and went with ChiroSpring to begin with!

Vendor Response

Karin, Thank you for your wonderful feedback! We LOVE seeing our customers rate CHIROSPRING so high. And, as you mentioned, we are adding your feature request. Through the thousands of users we have we love feedback that provides working solutions for our users. You will be seeing your request in the software soon.

Replied December 2019

Steven

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Opening up our practice to new and exciting growth

Responsiveness from Chirospring has been everything we could ever ask for and more. Software is a tough business that is always evolving. The uniqueness of every client makes the job even harder. Chirospring has combated this with quality customer service that resolves our issues and hears our requests. Having a company walk along side you as you grow is a breath of fresh air in the EHR space

PROS

This software is the most functional software on the market. After sitting through multiple demos, it has become clear that there is nothing else on the market comes close. If you're looking for a company that has everything you need, but it willing to listen and grow with your practice, you have to choose Chiropsring! The training was in depth, yet simple. Any issue have been addressed and resolved. Chirospring has also opened our eyes to new areas we can improve in our practice. This will allow us to better serve our patients as they go about making the world a better place. Thank you Chirospring!

CONS

The user interface looks outdated... but once we began using Chirospring, we saw that this is visual only. We honestly embrace the look now, as it keeps things simple for our staff.

Reason for choosing CHIROSPRING

Customer service, above all else. Referrals told us that Chirospring would fulfill our needs, but the way we have been treated by customer service (with grace and understanding) affirms our decision.

Reasons for switching to CHIROSPRING

Chirospring will make notes SO much easier for our doctors. Plus we can integrate patient communication and POS, making staffing much more efficient as we grow.