About CHIROSPRING

CHIROSPRING is the #1 cloud-based software in chiropractic. We have every feature including online scheduling, online intake, appointment reminders, SOAP notes, billing/claims/ERA reconciling, advanced reports, outcome assessments, time clock, user earnings tracking, integrated payments, Care Plans and so much more.

Through our powerful, easy-to-use software you can grow your practice by increasing patient visits, reducing staff and maximizing billing profits. We help doctors save valuable time that can be wasted on SOAP notes or tracking down unpaid insurance claims.

CHIROSPRING provides every feature necessary to grow a practice of any size. This includes large multi-location practices. We serve many 20+ location businesses throughout the nation...


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Supported Operating System(s):

Windows 7, Windows Vista, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

127 Reviews of CHIROSPRING

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(117)

117

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 127 results

April 2019

User Profile Picture

Kristin from Healthcare

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

So happy with this software

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Response from ChiroSpring

Replied April 2019

Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :)

June 2021

Willena from ChiroCare for Women, LLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

ChiroSpring Has Changed How I Do Chiropractic!!!

I am thoroughly pleased with the software. I'm even more impressed by the level of customer service and transparency of the staff. They find a way to keep us doctors in the know when problems do arise and are super quick when it comes to remedying the issue. I literally made a request or expressed a concern and the matter was fixed in just a few days. It doesn't get much better than that!

Pros

The software is amazingly "smart." There is a continuity that exists throughout this software that makes it very easy to use in "real time." I love how all of its parts communicate with one another. Extremely efficient!

Cons

I was thoroughly impressed with this software from day one. Any issues I may have had then (which I don't remember) would have been short lived. The updates and IMPROVEMENTS are pretty frequent. It's like they improve the software with features we didn't even realize we needed until they're added. I literally don't have any thing negative to say.

Reasons for Choosing CHIROSPRING

To be fair, I didn't get too far in the research of the other products. My interest in ChiroSpring took an early lead and after trying out their demo, I was just sold!

Reasons for Switching to CHIROSPRING

My old software was extremely basic and should have never been marketed as a solution for chiropractors. It was really nothing more than a glorified and expensive word processing application (when it came to NOTES) with a schedule/calendar!

March 2021

Stefan from Innate Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

March 2021

Slow, antiquated and cumbersome

Their support is good. But I just couldn't take staring at my screen buffering and freezing, daily, while with a patient. So after 4 years of using them we went elsewhere.

Pros

Very detailed and relatively easy to create and use Macros

Cons

For computer-based system, every time there was an update we had to remove and reinstall the program. For the Beta online EHR version, even with very fast internet it buffered a lot! It's an old and complex system that they're trying to put a copy up on the cloud and it's not built for that type of use.

Reasons for Switching to CHIROSPRING

They failed to redundantly save cloud data and lost a month's worth of patient SOAPs within the first 6 months of our using them. That was enough.

January 2021

Nicole from Back In Balance

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

At last! Software that makes SENSE!

A software such as ChiroSpring can make your business so much more smooth and efficient. I am grateful every day that I switched to ChiroSprings and cannot imagine running my practice without it. Thank you ChiroSpring for raising the bar and finally making a software that makes sense!

Pros

Integration to this software from my past software was a breeze. In less than 2 months we went live! I really love the layout of the software. Setting up the software to meet our needs in terms of charges, common Diag ‘s, soap note macros was absolutely seamless. The software is set up with apps, very clean, user friendly for navigating and easy on the eyes, considering how much we have to look at our screen on a daily basis. The patient ledger is one of the best I’ve seen on Chiropractic softwares too. It makes printing out a ledger for a patient easy versus something I used to dread. The reports are Amazing and can be totally customized. There’s so many things I love about this software and they are always updating and improving to boot!

Cons

The check-in kiosk for the patients was a little clunky and time-consuming in the beginning. The latest update they made will make this so much better! It’s still was not a dealbreaker but if I had to pick one thing that would be One thing I would want improved.

Reasons for Choosing CHIROSPRING

A colleague of mine was very happy with ChiroSprings and that made me excited about trying it. Also, ChiroSprings was willing to cut me a break on having three providers versus charging me extra for the third provider.

Reasons for Switching to CHIROSPRING

Vitalogics was unwilling to make it’s software compatible with our state North Carolina Blue Cross Blue Shield mandates. They were many things about the software I did not like so this pushed me over the edge.

July 2020

Ashley from Ord Sports Chiropractic and Wellness

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Fantastic Customer Service and Great Software

Pros

It doesn't crash! We had a power outage that fried our main server but because ChiroSpring is on the cloud we are able to keep running. It is very insurance billing friendly and helps to keep track of what has been paid and what we might need to look at before it gets to be too long and we can no longer get paid for the services. Love that I can put a note of when a patient has met their allowed visits for the year or any kind of personal note to individual statements.

Cons

It has taken a bit for me to get used to only using one screen and going back and forth between the front desk view and the calendar. I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows). The other thing I miss and I know the doctor does is the internal messaging system to ask a quick question or in our case keep track of phone numbers for who he needs to call back so we don't have a bunch of sticky notes for the day because he does animal Chiropractic as well.

Reasons for Switching to CHIROSPRING

It would keep crashing and we would have have to call and wait for tech support to get up and running about 50% of the time. The other reason is cost instead of a lump sum every year plus little monthly payments for the one program now we have one even monthly payment.

Response from ChiroSpring

Replied July 2020

Ashley, Thank you for the AMAZING review! We love hearing how CHIROSPRING is making running your practice smoother. Having simplified billing makes it much easier to get paid and not lose track of ok'd claims. We also LOVE hearing how our cloud-based software holds up when your internal server crashes. Had you relied on that for your data it may have been a bad situation. We backup your data 24/7 in 3 locations so it's always safe. For the con the great news is that is not a con. If you are on PC download the CHIROSPRING Installer Tool. It will install CHIROSPRING as an app to your computer. Choose the multiple window option. Then simply open the app a second, third, etc. time and you will have as many windows as you like! ;) For internal messaging we currently recommend using our Tasks app. You can create any category with individual tasks and even assign them to a user with a due date.