So happy with this software

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

ChiroSpring Has Changed How I Do Chiropractic!!!

I am thoroughly pleased with the software. I'm even more impressed by the level of customer service and transparency of the staff. They find a way to keep us doctors in the know when problems do arise and are super quick when it comes to remedying the issue. I literally made a request or expressed a concern and the matter was fixed in just a few days. It doesn't get much better than that!

Pros

The software is amazingly "smart." There is a continuity that exists throughout this software that makes it very easy to use in "real time." I love how all of its parts communicate with one another. Extremely efficient!

Cons

I was thoroughly impressed with this software from day one. Any issues I may have had then (which I don't remember) would have been short lived. The updates and IMPROVEMENTS are pretty frequent. It's like they improve the software with features we didn't even realize we needed until they're added. I literally don't have any thing negative to say.

Slow, antiquated and cumbersome

Their support is good. But I just couldn't take staring at my screen buffering and freezing, daily, while with a patient. So after 4 years of using them we went elsewhere.

Pros

Very detailed and relatively easy to create and use Macros

Cons

For computer-based system, every time there was an update we had to remove and reinstall the program. For the Beta online EHR version, even with very fast internet it buffered a lot! It's an old and complex system that they're trying to put a copy up on the cloud and it's not built for that type of use.

At last! Software that makes SENSE!

A software such as ChiroSpring can make your business so much more smooth and efficient. I am grateful every day that I switched to ChiroSprings and cannot imagine running my practice without it. Thank you ChiroSpring for raising the bar and finally making a software that makes sense!

Pros

Integration to this software from my past software was a breeze. In less than 2 months we went live! I really love the layout of the software. Setting up the software to meet our needs in terms of charges, common Diag ‘s, soap note macros was absolutely seamless. The software is set up with apps, very clean, user friendly for navigating and easy on the eyes, considering how much we have to look at our screen on a daily basis. The patient ledger is one of the best I’ve seen on Chiropractic softwares too. It makes printing out a ledger for a patient easy versus something I used to dread. The reports are Amazing and can be totally customized. There’s so many things I love about this software and they are always updating and improving to boot!

Cons

The check-in kiosk for the patients was a little clunky and time-consuming in the beginning. The latest update they made will make this so much better! It’s still was not a dealbreaker but if I had to pick one thing that would be One thing I would want improved.

Fantastic Customer Service and Great Software

Pros

It doesn't crash! We had a power outage that fried our main server but because ChiroSpring is on the cloud we are able to keep running. It is very insurance billing friendly and helps to keep track of what has been paid and what we might need to look at before it gets to be too long and we can no longer get paid for the services. Love that I can put a note of when a patient has met their allowed visits for the year or any kind of personal note to individual statements.

Cons

It has taken a bit for me to get used to only using one screen and going back and forth between the front desk view and the calendar. I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows). The other thing I miss and I know the doctor does is the internal messaging system to ask a quick question or in our case keep track of phone numbers for who he needs to call back so we don't have a bunch of sticky notes for the day because he does animal Chiropractic as well.