ChiroSpring software


ChiroSpring is a cloud-based electronic health records (EHR) and practice management solution for chiropractic practices. The solution is HIPAA-compliant and includes EHR, billing, patient scheduling and accounting applications. It is compatible with both Mac and Windows operating systems in a single office or multiple practice locations.

ChiroSpring allows front office staff to change the look of the scheduling calendar by assigning a different color to each doctor and blocking out the hours when the practice is closed. The EHR capabilities include documentation for a history of present illness (HPI), current medications, SOAP notes and patient instructions.

Chiropractors can use the solution to upload, edit and annotate images, such as x-rays or thermography scans. The billing application features automated batch posting, cash only billing, digital receipts, workers’ compensation billing and more. The scheduling application has appointment reminders, fee-based scheduling and patient messaging. Pricing is per month. Support is provided via email and phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

59 Reviews of ChiroSpring

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  • Ariel from Birks Chiropractic

    Number of employees: 2-10 employees

    August 2018

    Great software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great overall and they are very easy to work with and are quick to make improvements.

    Pros

    I love that I have the ability to choose to use the listed options or the free text in each portion of my soap notes.

    Cons

    None that I have found so far!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    August 2018

    Thank you so much for your wonderful comments Dr. Young! We couldn¿t be happier that you are loving the software. I¿m also hearing how much you love our latest software update which packed 80 (yes eighty) new features! Helping practices grow with efficiency and a better overall experience is 100% what we are about. We love driving the profession! :)

  • Brian from Wichita Laser Therapy Center

    Number of employees: 2-10 employees

    August 2018

    Speed and Accuracy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Documentation time on daily visits is down by about 40% since starting with ChiroSpring. New Patient examinations are about on par with my previous practice management software, but I expect this to improve as I further customize the software to my practice style and my familiarization increases.

    Pros

    The daily note is easy to customize, and the objective screen includes very chiropractic-friendly tabs to accurately (and in compliance) describe the patient's dysfunction with a touch of a button.

    Cons

    Lack of online outcome assessments, intake process.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from Atlas Chiropractic of Raleigh

    July 2018

    We have been using ChiroSpring for about 7 months....so far so good.....

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ChiroSpring is fully functional - notes and billing - and works great. Very customizable. Support is beyond fantastic. They (a real person) are quick to respond and listen to suggestions and take action.

    Cons

    Report features can be cumbersome.....needs more customization options with pricing, discounts and fee schedule set up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jessica from Yaeger Chiropractic

    July 2018

    Very helpful and always updating the program with new abilities for the doctors.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how clean the statement look and how informed the SOAP notes appear for the practitioner, I like how fast the program submits the claims, and the fact that it works with office ally, which is a great clearing house.

    Cons

    I don't enjoy the fact that i have to log out each time i change something, or there is a new update and I have to apply a new link to the installer... Some ICD codes are not up to date??

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    July 2018

    Jessica, Thank you for your wonderful review! We love hearing how fast and simple our claims are as well as the docs loving the SOAP notes! :) Exiting out when making setting changes is an unfortunate need. We do this because the alternative is loading settings data over and over and over for no reason. This keeps things running super fast and remember you are not going to be customizing the system forever. This will not be a long term concern but as mentioned serves as a benefit to keep things blazing fast! :) Software updates are fast and easy and come packed with new and great features. We offer desktop class software in the cloud with our solution which delivers faster speeds as inky data is loaded from the cloud. Believe me your con is actually a huge benefit. Your other con stating ICD10 codes are missing can¿t be correct. We have every code in existence loaded in our system. Please email or call us if there is a code you are not finding. :)

  • Christin from Family Chiropractic

    July 2018

    Support team in awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is so easy to navigate. The installation was simple as well. If you ever have issues, the support team always gets back to you in a timely manner.

    Cons

    When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    July 2018

    Thank you Dr. Walker for your wonderful comments! We love knowing that we are making a positive impact on your practice. We are also proud to state we have over 99% uptime with our server which leads the industry. Remember, even with a server based option your computer could fail, worse resulting in data loss. We backup and encrypt your data 24/7 (not just once per day like our competitors) in three locations across the U.S. Our cloud solution also removes the threat of viruses or malware resulting in data loss or locked or held hostage files (e.g. cryptolocker virus). With cloud there is also zero complex networking involved to setup your practice. It ¿just works¿. Thanks again Dr. Walker for the wonderful 10 star review. We look forward to growing your practice and are excited to be delivering our upcoming update which boasts OVER 80 new and exciting features! ;)

  • Sean from Samuels Chiropractic

    July 2018

    I have been practicing for over 20 years and this is by far the best chiropractic software there is.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am constantly impressed with the amount of thought that went into producing this software. It is extremely easy to learn and use and it is very comprehensive. I have evaluated many chiropractic software programs over the years and this is by far the best I have encountered. The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect it. It is easy to apply payments and the patients ledger is always correct. The posting of insurance payments is equally impressive and well thought out. The reminder call feature that allows appointment confirmation via text, email, or voice phone call is terrific. I highly recommend the software

    Cons

    I can't think any of any reason that I do not like this software. It does everything that I wanted to and then some.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    July 2018

    Dr. Samuels, "By Far the BEST you have EVER encountered"... WE LOVE HEARING THAT!!! :D We also LOVE hearing how much you appreciate our wonderful SUPPORT TEAM. They do a phenomenal job. What you will love even MORE is that our next update (out in beta right now) has OVER 80 NEW FEATURES!!!! ChiroSpring is already #1 in terms of ease of use and functionality. We are now taking it to the NEXT LEVEL. :D Thanks Dr. Samuels for your awesome review. We look forward to delivering you a continued amazing experience and helping drive and grow your practice.

  • Josh from Magnolia Chiropractic & Massage

    Number of employees: 2-10 employees

    July 2018

    No Spell Check!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.

    Pros

    Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.

    Cons

    No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people!
    ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    July 2018

    Dr. Penner, The context of your review is GREAT! It seems you and your staff LOVE the software. Aside from no spell check we see that things like our simple billing feature is saving your staff time, which in turns saves you money. :D Do not worry about the spell check... we are working on this feature now. I expect your review to change to a full 5 stars once we implement this. :) Our upcoming update boast OVER 80 NEW and GREAT features! It's MASSIVE. We work 7 days per week ensuring you have the best product in the industry. Thank you for the review and we will hold you to the 5/5 stars once we get your feature request in. :)

  • Colby from Davis Chiropractic

    June 2018

    Outstandly Simple Software with Excellent Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time saved.

    Pros

    The basic icon design with highly customizable features. Excellent customer support. They will update and change things to fit your needs. They have an actual phone number and answer it. They are open to new ideas. The software is very intuitive and simple to use.

    Cons

    There is nothing negative to say about the software. They are very willing to hear what improvements are needed and change them quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    June 2018

    Thank you Dr. Davis for your AWESOME REVIEW!!! We love that you mentioned our outstanding customer support as they work very hard to ensure all of our customers are PROS on the software. :D We also LOVE that you mentioned "TIME SAVED". Efficiency is what we promote and we are glad we are delivering on just that! Remember, we have a MAJOR UPDATE coming out VERY SOON with OVER 70 new and amazing features. This is going to blow you away. :) Thanks again Dr. Davis.

  • Doug from ChiroWorks

    April 2018

    Great experience. Great company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ChiroSpring is a simple, intuitive, comprehensive, and extremely fast system. We have it installed on 6 computers and there is hardly a lag between them. The customer service is outstanding too!

    Cons

    We have none. I wish I had been using this for the last twenty years! It would have saved me a lot of time and money!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Pamela from Nickels Chiropractic Clinic

    March 2018

    AMAZING! I can't say enough good things about the support team at ChiroSpring!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have recently opened my own clinic after working for another doctor for 4 years. ChiroSpring has been amazing. They got me up and running in no time. This system is so efficient, easy to use and the SOAP note portion is exactly what I was looking for. Plus it is completely customizable. The support team is so well trained, they know the system inside and out. Any time I had a question someone was emailing me back ASAP. The training that is provided walks you through every portion of the system. They show you step by step on how to do everything. Also the users manual has EVERYTHING you could ever need in it. Very detailed and very helpful. Also there are training videos which are amazing. Forgot how to do something? Just find the quick training video to refresh your memory. I just can't say enough about how easy and amazing this transition has been. And how amazing this software is!! This software is an absolute MUST.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    March 2018

    Thank you Dr. Nickels for the WONDERFUL comments! We work hard for you to ensure you have the best software and support in the industry! :D

  • Sean from Self-employed

    March 2018

    Best yet

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Big interface. User friendly. Not really a function it doesn't have. Customer service is fantastic.

    Cons

    Compared to all the others I have used in the past, there is not a lot to complain about here. Might be a bit of learning curve is all. The manual is huge but like I said earlier, it pretty much has every fx you can want.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matthew from Barnes Family Chiropractic Center

    March 2018

    Coming from another software- ChiroSpring is several steps ahead.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, and the accessibility and cordiality of the staff. I ask A LOT of questions, and they always get back to me.

    Cons

    I wish it was free :) Other than that, I really like the software, and the staff is very open to suggestions.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    March 2018

    Dr. Barnes, Thank You for the wonderful comments! We LOVE that the software is easy to use and is MUCH better than your previous system. We are starting to sound like a broken record but we also never get tired of hearing this! :) Always more to come with ChiroSpring! Already voted the #1 cloud-based EHR in chiropractic and getting even BETTER! :D

  • Sandy from Sandra Riediger, DC

    March 2018

    This is my second EHR system and this one is SO MUCH BETTER!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Faster, easier to use, easier on the eyes.

    Pros

    Easy, started 1/1/18 with minimal changes from the basic and now starting to customize more and the possibilities are amazing. The e-mail customer support is really 24/7 and the answer is generally there in minutes. Longest...for a big goof was +/- an hour.

    Cons

    The only thing I can think of is that I want to have the option for patients fill out the paperwork at home so I have the info before they arrive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    March 2018

    Thank you for the wonderful review Dr. Riediger!!!! We are so HAPPY to hear ChiroSpring is working MUCH BETTER than your previous system. It¿s no mistake that we have spent countless hours focused on design and the customer. A bit of good news is we are programming the ability to send the kiosk link to your patients via email so soon your only con will be resolved! And that is just the tip of the iceberg as we have about 70 features in our next major update!!! We love hearing amazing feedback and helping drive chiropractic!

  • Jason from Permenter Chiropractic

    March 2018

    Great software, Great customer service, Great price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed.

    Cons

    My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    March 2018

    Dr. Permenter, Thank you for your WONDERFUL FEEDBACK! We LOVE knowing that we are making your practice more efficient through better software. We also love providing new and great features that we know you love to use. ChiroSpring is already the number 1 cloud-based EHR in chiropractic and gets better every single day! :)

  • Brian from Creative Wellness, LLC

    Number of employees: 1 employee

    January 2018

    I'm new to Chirospring, but so far so good. Way better then my previous software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Much better daily notes.

    Pros

    This is made for chiropractors in mind. It is fast (not browser based). It is easy to learn and intuitive. Support is fast, responsive and helpful.

    Cons

    I am in the process of customizing and changing settings often and you have to logout and exit completely before any changes take place. I wish there were better billing processes like Electronic Remittance integration.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    January 2018

    Dr. Harasha, THANK YOU for your wonderful review. We are so please to hear you are LOVING CHIROSPRING! :D Great news... we are currently programming automatic ERA posting. This will be, like all of our features, BEST IN THE INDUSTRY. We do not take shortcuts when we add features. Like all of ChiroSpring our automatic ERA posting feature will be high intuitive. We are also glad you realized the benefit of a cloud-based system that was not PURELY web. With ChiroSpring everything is SO FAST because the software installs on your computer (in under 30 seconds) and only the data lives in the cloud. It's an awesome way to go about. Thanks again Dr. Harasha. We look forward to growing with you and your practice. The ChiroSpring Team

  • Bill from Thatcher Chiropractic

    November 2017

    First month on the program has been fantastic!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can tell a DC wrote this for DC's. I've been using "medical" software up until now and this is totally different!

    Cons

    ChiroSpring still has manual EOB posting, so my Billing Specialist has to manually enter all insurance payments.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    December 2017

    Thank you for the WONDERFUL review Dr. Thatcher! Great news we are developing automatic EOB posting. ;) We are thrilled to be a part of your practice and driving its success.

  • Heather from McCauley Chiropractic

    November 2017

    We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well.

    Cons

    As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Beth from Well Within of SoHo - Chiropractic and Nutrition

    Number of employees: 2-10 employees

    October 2017

    With Chirospring for over 3 years. Genuinely impressed with this company and its product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I rarely write reviews so it's not a small thing that I'm writing my second five star review for Chirospring. My office has been with the company for over 3 years. In that time, I've been so impressed and appreciative to be on the receiving end of an almost constant stream of product upgrades and new features.

    Recently the software team hacked a challenge that my office was having with our supplement inventory management. They reduced a 2 hour daily procedure to a 1 hour daily procedure and "cured" the headache associated with our product ordering process. My inventory management position no longer requires a person with intense concentration and complex mathematical skills to manage a simple task, and this widens my hiring pool going forward.

    Chirospring is more than keeping pace with the slippery game of constant technology and industry changes. They are performing as leaders. The result for me is a software program that has created the framework for a 3 fold increase in my practice stats in the last 3 years. The result is the security and confidence of knowing that I'm partnered with a growth oriented company that is here to stay. And the result is the satisfaction of working with ethical, hardworking and customer service oriented professionals, who I can count on for consistent attention both to my account and to the advancement of their product. Thank you once again team Chirospring!

    Cons

    Nothing is perfect, but this is as close as it gets. It could use a better system for keeping track of and filing daily notes for better intraoffice communication and project management, but we are able to do that fairly successfully on a simple Word document.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    October 2017

    Thank you Dr. Forgosh for your AMAZING comments. This brings so much happiness to us knowing what a positive impact we have made upon you and your practice! :) As you referenced in your review we are constantly adding new and great features to simplify the daily activities of our customers. The result as you pointed out in your three fold increase in profits is more efficiently resulting in increased profits. We look forward to our continued relationship and providing you and your colleagues the software they deserve! :)

  • Bobby from Integrated Sport, Spine & Rehab

    Specialty: Chiropractic

    Number of employees: 2-10 employees

    September 2017

    Functional and customizable, and not ChiroTouch/SmartCloud.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - They have nothing to do with a sleazy company like ChiroTouch.

    - Fast.

    - Intuitive.

    - Small learning curve.

    - All in one.

    Cons

    - Installation is a bit confusing.

    - Getting your staff to transition over is not very easy.

    - Not the most attractive software on the planet, but it certainly is not the ugliest.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dr. Jeff from Wells Family Chiropractic

    September 2017

    Great software and out of the world service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use and customer service is outstanding. The value for the money is excellent as well. I would recommend to all.

    Cons

    Make it easier for patients to check in on their own. Very time consuming for walk in patients. Need to be able to handle volume faster.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ChiroSpring, ChiroSpring

    September 2017

    Dr. Wells, Thank you for the OUTSTANDING REVIEW!!! :D Great news on your Con... we have already programmed the ability to check-in patients from the Recent Patient's list box. This feature will be rolled out soon in a free update. We are thrilled we are delivering value to your practice with amazing software and glad to know that you would recommend to all. :)

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