So happy with this software

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

ChiroSpring Has Changed How I Do Chiropractic!!!

I am thoroughly pleased with the software. I'm even more impressed by the level of customer service and transparency of the staff. They find a way to keep us doctors in the know when problems do arise and are super quick when it comes to remedying the issue. I literally made a request or expressed a concern and the matter was fixed in just a few days. It doesn't get much better than that!

Pros

The software is amazingly "smart." There is a continuity that exists throughout this software that makes it very easy to use in "real time." I love how all of its parts communicate with one another. Extremely efficient!

Cons

I was thoroughly impressed with this software from day one. Any issues I may have had then (which I don't remember) would have been short lived. The updates and IMPROVEMENTS are pretty frequent. It's like they improve the software with features we didn't even realize we needed until they're added. I literally don't have any thing negative to say.

Opening up our practice to new and exciting growth

Responsiveness from Chirospring has been everything we could ever ask for and more. Software is a tough business that is always evolving. The uniqueness of every client makes the job even harder. Chirospring has combated this with quality customer service that resolves our issues and hears our requests. Having a company walk along side you as you grow is a breath of fresh air in the EHR space

Pros

This software is the most functional software on the market. After sitting through multiple demos, it has become clear that there is nothing else on the market comes close. If you're looking for a company that has everything you need, but it willing to listen and grow with your practice, you have to choose Chiropsring! The training was in depth, yet simple. Any issue have been addressed and resolved. Chirospring has also opened our eyes to new areas we can improve in our practice. This will allow us to better serve our patients as they go about making the world a better place. Thank you Chirospring!

Cons

The user interface looks outdated... but once we began using Chirospring, we saw that this is visual only. We honestly embrace the look now, as it keeps things simple for our staff.

Word to the wise…. Do not sign up for a year contract

Disappointed

Pros

Parts of the system works well as once you have it set up.

Cons

originally I was looking for a system that would involve less steps to lessen the time spent doing data entry. Unfortunately some parts turned out to be about the same as I originally was doing with my old program. As with all companies they have their strong points and weak points. After a month of trying it was definitely not for my needs but stuck in a year contract so it was an expensive lesson. Hopefully one that I can help you avoid. I would do a month to month if you are considering the program. I would also check out two or three other systems before you decide on one. It’s weak points are the calendar for your phone maybe because their system does not do well with IOS systems. The other part is be prepared to spend time making macros that you can use for your needs. There is room for improvement especially in the making macros for your spinal adjustments. Definitely check out a few systems and compare them. One other thing you should know is they do offer a way that your patients can fill out forms online as they advertise…..just have to pay another service to send it to the patient so add that in to their price they tell you as it is extra.

Great Customer Service

We love the customer service. We are quick to get an answer via email and phone. They were super patient with us during the beginning, as it was a learning curve for us. The onboarding process was efficient and made it easy to adjust to new software.

Pros

We love the ease of use. The app was such a great addition. The kiosk is really helpful with our patient outcome assessments. The cloud makes it easy for our employees to use when working from home.

Cons

We don't really have any complaints.