--- title: "CHIROSPRING Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CHIROSPRING. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CHIROSPRING is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/chirospring-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chiropractic Software](https://www.softwareadvice.com/medical/chiropractic-emr-billing-software-comparison/) / [CHIROSPRING](https://www.softwareadvice.com/medical/chirospring-profile/) / CHIROSPRING Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/chirospring-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/chirospring-profile/alternatives/) # CHIROSPRING User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 185 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 173 reviews (94%) - 4 stars: 11 reviews (6%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I liked the idea of everything being in one software... such as patient texting, forms, electronic billing and patient statements could all be included for one price. - By far the aspect I enjoy the most about Chirospring is the ease of appointment scheduling, both in the office and with the online scheduler linked to my website. - The ease of doing Soap notes and also we were able to adapt a new template for our soap note to make it even better. ### Most mentioned cons - Also, in order to have copays, co-insurances and deductible info pull for check out the providers note has to be started and "attached to the fee slip" and even after doing that it did still did not pull correctly or at all... - That we can't use our own number for the texting and that it doesn't keep track within the text system (for tasks and assigning tasks to other employees). - In my honest opinion, we shouldn't be charged a fee for a doctor directed write-off. While we understand Medicare and other payers have their own coding protocols, this denial fee makes our monthly invoices expensive. ## CHIROSPRING customer reviews Showing reviews 1-25 of 185 (page 1). ### ChiroSpring, the EMR fit for my practice. I highly recommend checking it out! - Overall rating: 5/5 - Reviewer: Michael T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like ChiroSpring, its flexibility and support are great. No program is perfect, but I find ChiroSpring is the most user friendly and easiest to navigate for my practice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using ChiroSpring for several years. It is a good value for the price when comparing it to other programs I have used. Doing notes are easy, as well as scheduling and Billing (very important). Every software does have the capability to create macros, ChiroSpring makes it straight forward and easy to do. I'd say where ChiroSpring stands out, to me, is their customer support. They never fail to reply to my concerns or problems within an hour to 1 business day. There's also a lot of videos to help explain and trouble shoot problems. #### Cons hmmm. The one thing I wish they would change is: if you change key items, it will affect past notes. I feel that any changes should only affect notes going forward. --- ### Great program for a DC! - Overall rating: 5/5 - Reviewer: Savannah L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a positive experience. The staff is always kind and willing to answer all of my questions. So many things to learn in the system so their patience is appreciated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ChiroSpring support team is always available for questions and responds in a timely manner! I also think the layout is very user friendly for new and more seasoned chiropractors. It also is very versatile with setting up your preferences in the notes. This software really is all inclusive especially if you get the growthhub package as I did. I love having an online scheduler! #### Cons One of my main complaints is that the software does not autosave a note as you are actively working in it. I also was disappointed out of all of the note templates they had none geared towards pregnancy/perinatal population, and there were none for pediatrics. However, I was able to create my own, it just took some extra time. #### Reasons for choosing CHIROSPRING Pricing was my number one factor and for the fact that ChiroSpring had so many integrative features included in the base packaging. The other deciding factor was the promos available when I signed up. I was able to get a free terminal which was a saving of $500! Also, they offer start up packages for new chiropractors! --- ### After using ChiroSpring for about 2 years now I LOVE IT MORE! - Overall rating: 5/5 - Reviewer: Shannon T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I wrote a review about ChiroSpring back when I first started with them, so I figured I would write another review after using the software for about 2 years and I am even more pleased and happy with ChiroSpring. The software has changed so much since I first started using it and the change is for the better. Each update provides even more and better uses and applications to help make it easier to use and navigate. I am always recommending ChiroSpring to my colleagues because it is such a great company. I have used and looked at other software companies and I was just unhappy with them and their customer service. ChiroSpring's customer service has ALWAYS helped me from the beginning and will always work with me in whatever situation or trouble I may be having. It's a company that cares about their customers, which is rare to find these days. They are affordable and offer different packages depending on what your needs are, which is a huge plus. Using the software is a breeze and makes work a lot less stressful. Currently, I do not have any employees, it is just me running the office and treating patients, so having a software that is easy to use is a necessity to me. If you are contemplating on which software to use, no need to look any further. #### Cons Honestly, I do not think there is anything negative I can say about ChiroSpring. --- ### The best overall EHR on the market for Chiropractors! - Overall rating: 5/5 - Reviewer: Chris D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing EHR for Chiropractors whether you are a large scale practice or a small private practice. Insurance claims are streamlined, and any document can be systematically organized however you like it to be for easy record keeping. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about ChiroSpring is that they listen and implement changes and updates that doctors and offices actually want! They are a very fair and competitive with their pricing, and their customer support always steps in a helps when needed. #### Cons Certain notetaking features could be improved, but I heard of a new update coming out soon that should address this! Like I said, always working to be a better EHR software. #### Reasons for choosing CHIROSPRING The best value for the features offered and the most willing to work with me during the sales process to assist with my start-up business. --- ### Toggle Feature on Scheduler Screen - Overall rating: 5/5 - Reviewer: Robin F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ChiroSpring is very user friendly and easy to use. We love all of the continued improvements and added features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ChiroSpring offers fast and easy note taking. I love the Ditto feature! I also love the updated Billing features! #### Cons I would love to add a toggle feature that allows you to hide and unhide the cancelled and rescheduled appointments. It would help us keep the scheduler screen tidy and easier for our providers to see who is actually coming in, but we could also toggle it back to see all of the prescheduled appointments for the day for our front desk staff. #### Reasons for choosing CHIROSPRING We loved the ease of use with the soap notes. #### Reasons for switching to CHIROSPRING We wanted a web based system and we loved the ease of the soap notes with ChiroSpring --- ### Chirospring has made my life easier - Overall rating: 5/5 - Reviewer: Ciara G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with Chirospring for almost 2 years and I haven't had much to complain about throughout the entire term. Before Chriospring we bounced around to a few different software's and just weren't happy with any of them until we found Chirospring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it is a very easy software to learn and all of the help they offer if you run into problems. We have gotten so many compliments on the reminders that we send out to patients. Its wonderful to have all of the different options rather than trying to do it yourself. #### Cons On of my least favorite things is that the chief complaints form cant be edited after it has been submitted. I also wish that when you add a product to a patients account you could just add the payment from their unallocated balance rather than adding a new payment or going to a different area to apply the unallocated amount to the product. #### Reasons for switching to CHIROSPRING We were on the server based system and switched to their cloud based system and were not a fan of their cloud system. --- ### First 6 months with Chirospring has been a practice game changer - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Chirospring has been very positive. As a solo practitioner who runs the office without any staff, Chirospring has brought a high degree of efficency to the scheduling of, and communication with patients both new and existing. The ability to create complete, detailed notes quickly, and have a claim associated with that visit generated and ready to send out within seconds makes me smile everyday. Returning ERA's posted to claims automatically saves so much time, and having all claim and patient information, available and accessible from any computer in the office or off-site adds convenience and saves time and worry. I could never go back to a server based system with manual insurance posting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros By far the aspect I enjoy the most about Chirospring is the ease of appointment scheduling, both in the office and with the online scheduler linked to my website. This component alone was a game changer in minimizing the time taken up during the day by phone calls. Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office. A close second to the everyday convenience of the system was the customer service of the Chirospring team. The ease of contact, and speedy response from someone that could answer my questions makes me feel like I have a pro team working in my office. #### Cons If there is anything I would say I disliked about my first 6 month experience with Chirospring, it would be some of the confusion I had about additional charges for added billing features. A better explaination or a heads-up about the monthly auto-draft would have belayed that. #### Reasons for choosing CHIROSPRING The demo experience seemed more inviting. I also felt there were more options with Chirospring and it would fit my needs better. #### Reasons for switching to CHIROSPRING The system, and my practice felt like it was stuck in 2008. Wanted more flexibility and an integrated SOAP note, billing, and scheduling experience. --- ### Accessible, User-Friendly EHR With Outstanding Support - Overall rating: 5/5 - Reviewer: Chantal S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Chirospring is positive. I am very tech saavy so getting used to the software wasn't too bad, as opposed to other colleagues who say this program wasn't as easy to use for them. I have previous experience with ChiroTouch, and was not a fan of the layout at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions. #### Cons It is a little on the pricey side, but does cut a lot of administrative time for me. I understand needing to make money where you can but a lot of the service fees I feel are arbitrary (cost to upload files to claim, charge per e-claim of PI claims, etc). Before I was forced to submit them electronically, I was mailing them out by hand to avoid additional costs, as I am trying to budget as much as possible - being a new business owner and running my own practice. #### Reasons for choosing CHIROSPRING Nice layout, customizable, ease of use as well as highly recommended amongst peers (reddit, facebook chiro groups, etc) --- ### Near Perfect System - Overall rating: 5/5 - Reviewer: Robert T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I think this program has so much potential in dealing with paperwork. Although not perfect, but it's as close to it than most programs out there. I have used a lot of programs in the past and nothing compares to this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of doing Soap notes and also we were able to adapt a new template for our soap note to make it even better. #### Cons The billing aspect was quite complex and can't make a lot of changes to it. Dealing with Personal Injury reports was not easy. #### Reasons for switching to CHIROSPRING both programs are tough to use and too much time spent customizing and still not as good. --- ### Would recommend ChiroSpring - Overall rating: 4/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been satisfied and would recommend it to other practices forsure! The teams are always improving the software and usually if there is a software ''need'' it gets taken care of quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User interface is great, HIPPA Security, Value for the price, and the Customer Support is usually at least good and sometimes excellent/exceeds our expectations. #### Cons The user interface was slow and clunky on Chirospring desktop but we are excited to transfer to the 360 for better usability and efficiency in our office. #### Reasons for choosing CHIROSPRING Chirospring offers a superior ability to bill insurance companies with their integrated clearinghouse. --- ### Wonderful experience - Overall rating: 4/5 - Reviewer: Brad D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. Any program switch/set-up is a tough and stressful undertaking, especially for a single doc. These guys have been behind me the whole way. Their people are amazing and helpful, responsive and informative (even if you need to hear it 2 or 3 or 7 times) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Communication. These people work HARD to make sure you are educated and the program is working for you. I've gotten responses from actual people after hours and on weekends. You don't find this kind of work ethic or customer service these days. Most programs toss suggestions out the window, this one asks for more information so they can grow and change FOR the customer. So rare. #### Cons A few functionality-type things are missing from my last program and app. I've spoken to the staff and they constantly have new things coming out each month to improve the program, so I'm not worried. #### Reasons for choosing CHIROSPRING I tried about 10 demos for assorted programs all on the same level. Chirospring was the only one I had a good feeling about. None had ALL of the features I was looking for, but Chirospring had the most. They have been very open and forthcoming about new changes and listening to ideas for further changes to streamline cash flow, app, and cloud versions. No other company said there was any ability to add new features to their programs or that they had a relationship with their clients to make improvements. #### Reasons for switching to CHIROSPRING After approaching me about a new RCM program, they abandoned me mid training after raising my bill 1100 dollars a month. I finally got to my rep and she reverse engineered everything to make it work. Then she no longer worked for the company under very questionable circumstances. I found out much later that a similar situation had happened with a client of mine who runs another clinic using drchrono. A pattern was showing. I personally felt targeted because I had a low price point, lied to about statistics that "made the program viable for me" (I never had enough ins billing to even meet the lowest bar, let alone pay for it by itself (promised), and abandoned without any substantial training whatsoever. A program switch is a daunting task, but I'll sleep better at night knowing I don't support a company that will do that to a client. --- ### Why Chirospring - Overall rating: 5/5 - Reviewer: Ron S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered They are a top rated professional company that has the best interest of the Chiropractor in mind who wants to put the best possible EHR ON THE MARKET. My experience has been nothing but awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thorough and easy to use constant updates for improvement they listen to us and they Adapt, Modify and Overcome and issue. Let me be clear, there are few issues and when there are issues they are on it to fix it. #### Cons Truly I can’t think of what I don’t like about Chirospring. #### Reasons for choosing CHIROSPRING Cost, ease of use, thoroughness, Orthopedic and neurological exams. Accounting is straightforward as it should not require an a CPA to use #### Reasons for switching to CHIROSPRING I did not mention the EHR switch from to Chirospring as I did not want to disparage the other company. I had the previous company for 4 years and it was nothing like Chirospring that we have used for 6 plus years. --- ### Experience with chirospring - Overall rating: 5/5 - Reviewer: Caitlyn G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We have been with chirospring for 5 years and they continue to improve constantly. If there's an issue they work to resolve it quickly, they are a very hands on company! We are very happy with the software we choose! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love Joe easy chirospring is to use. Switching over to a new software program is overwhelming, but we found it easy to switch over to chirospring with access to tons of videos online and the platform is very user friendly! #### Cons When we have an issue with chirospring we easy just email the support team and they find a application for us. No complaints here! #### Reasons for choosing CHIROSPRING Multiple offices and providers billing needs. We have 7 locations and 24 providers. Chirospring was the easiest way to handle all the schedules and billing needs. --- ### Fantastic Customer Service and Great Software - Overall rating: 5/5 - Reviewer: Ashley W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It doesn't crash! We had a power outage that fried our main server but because ChiroSpring is on the cloud we are able to keep running. It is very insurance billing friendly and helps to keep track of what has been paid and what we might need to look at before it gets to be too long and we can no longer get paid for the services. Love that I can put a note of when a patient has met their allowed visits for the year or any kind of personal note to individual statements. #### Cons It has taken a bit for me to get used to only using one screen and going back and forth between the front desk view and the calendar. I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows). The other thing I miss and I know the doctor does is the internal messaging system to ask a quick question or in our case keep track of phone numbers for who he needs to call back so we don't have a bunch of sticky notes for the day because he does animal Chiropractic as well. #### Reasons for switching to CHIROSPRING It would keep crashing and we would have have to call and wait for tech support to get up and running about 50% of the time. The other reason is cost instead of a lump sum every year plus little monthly payments for the one program now we have one even monthly payment. #### Vendor response Ashley, Thank you for the AMAZING review! We love hearing how CHIROSPRING is making running your practice smoother. Having simplified billing makes it much easier to get paid and not lose track of ok'd claims. We also LOVE hearing how our cloud-based software holds up when your internal server crashes. Had you relied on that for your data it may have been a bad situation. We backup your data 24/7 in 3 locations so it's always safe. For the con the great news is that is not a con. If you are on PC download the CHIROSPRING Installer Tool. It will install CHIROSPRING as an app to your computer. Choose the multiple window option. Then simply open the app a second, third, etc. time and you will have as many windows as you like! ;) For internal messaging we currently recommend using our Tasks app. You can create any category with individual tasks and even assign them to a user with a due date. Replied July 2020 --- ### Easy to use software with AMAZING customer support - Overall rating: 5/5 - Reviewer: Wyatt G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a new brand new practice, this software has been incredibly easy and straight forward to use, and the customer support from the CHIROSPRING team has been second to none! They give you every tool that you might need, and they don't shy away from implementing feedback from doctors. #### Cons As with any other software, there is a learning curve in order to navigate the software smoothly and efficiently. The team at CHIROSPRING, however, has been an invaluable asset in helping me learn the platform. #### Reasons for choosing CHIROSPRING The cost of licensing and monthly services was less expensive with CHIROSPRING, and colleague recommendation helped to sway my decision. #### Reasons for switching to CHIROSPRING I used Eclipse at the previous clinic I worked for. While Eclipse worked well for a clinic that had been using it for years, I believe CHIROSPRING to be an easier software to learn and to keep track of patient activities in all aspects of the practice, from front desk, to billing, to patient notes. #### Vendor response Dr. Wyatt, thank you SO MUCH for your wonderful comments. We strive for perfection and are so happy CHIROSPRING is already making a positive impact in your practice. This is why we are rated #1. We look forward to continued growth and success with you and your practice. Replied October 2021 --- ### Best decision I should have made years ago - Overall rating: 5/5 - Reviewer: Ashley F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Switching to CHIROSPRING has modernized my dated systems in my office and I couldn't be happier to make the switch and finally have a reliable up to date system with the ability to cut down on the hours I'm spending on paperwork. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has been so easy to transition to. While I'm still learning the ropes and getting used to all the features, I do not feel too overwhelmed and appreciate the ability to transition at my own pace. Knowing I have help features available to me has helped eased the anxiety of starting with a new software. #### Cons I think the hardest thing to transition into was processing claims and having to go back and forth with patient balances on my old software (which I know is expected). So far, after a month in, there really isn't too much to complain about. #### Reasons for choosing CHIROSPRING Worked better with insurance billing, better customer intro experience, lots of available features, better value for money. #### Reasons for switching to CHIROSPRING Lack of customer support, non-cloud based software, lack of updates to software, lack of features on software, lack of EHR with software. --- ### Great support!!! - Overall rating: 5/5 - Reviewer: Pat M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support team is fantastic. They helped and guided me in setting up my custom notes. And have checked back in with me numerous times!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Soap notes are clean and efficient note! Support is second to none! They made sure I was was ready to be up and running. #### Cons There are so many options, it can be overwhelming. So many macro to use that are preloaded, and say more than I wanted or needed --- ### Perspective from a Billing Manager - Overall rating: 5/5 - Reviewer: Nicole D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's an easy program to get familiar with. Even after updates. Learning how to use Chirospring and all it's features is not a head-scratcher. If I have any questions or concerns, I am able to reach Chirospring staff rather quickly. I don't have very many complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how there is multiple ways to complete a task, such as applying payments to claims. It's also reassuring any error made is easy to fix. #### Cons I am not a fan of OA45 denial fees. In my honest opinion, we shouldn't be charged a fee for a doctor directed write-off. While we understand Medicare and other payers have their own coding protocols, this denial fee makes our monthly invoices expensive. --- ### Northwest accident - Overall rating: 5/5 - Reviewer: Joseph A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Awesome easy to use and works well with motor vehicle accidents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The rating of the pain scale and showing how it work to pts #### Cons Nothing yet it has been smooth over all and wouldn’t change --- ### Chirospring - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had a positive overall experience working with the trainers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The marketing tools are a great tool for patient communication. #### Cons The calender load time takes too long at certain times. --- ### I found my FOREVER Software! - Overall rating: 5/5 - Reviewer: Nicole L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered This company truly cares about their product and their customers. Customer service has responded to my email at midnight when I had questions!! In addition, they make updates constantly and are interested in making the software better all the time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very easy to set up and use. That is one of the headaches we have as an owner is to change software and the work involved to actually implement. This software made it seamless... The scheduling is easy for our staff to schedule multiple appointments and the online scheduling has taken the burden off front desk of answering the phones as much. We can focus on the patients in the office more. The macros for soap notes are easy to set up and customize. The notes are clean, easy to edit and patient dashboard just makes sense. Everything about this software makes our life easy, from front desk, billing to Chiropractor, no matter how you are using the software. #### Cons Honestly, compared to other software companies I have used over the past 20 years, this one is a joy to use. i have no complaints. #### Reasons for switching to CHIROSPRING That software was terrible! Need I say more. --- ### Love this software! - Overall rating: 5/5 - Reviewer: Jeanette C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent experience. I can't imagine going back to my old software. Absolutely love that they are cloud based and I no longer need a server. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Speed and efficiency of chart notes is incredible. I spend much less time on charting and have better notes than I previously did. Customer service is outstanding and they really listen to requests and are always pushing through new and helpful updates. So easy to have compliant notes because of built in features such as keeping track of last re-evaluation, great goals sections with easy to track progress percentages. Reports tool is great. Examinations are a breeze to input with their built in evaluation tab. Requires less customization on the front end than my previous software. The newest update they pushed through was an absolute game changer! #### Cons Setting up electronic billing was challenging at first. Ledgers can be tricky to read until you get used to them. Writing notes in payments and charges can really help with this. It would be nice if there was a ledger view that allowed us to see both payments and charges at the same time rather than having to print the ledger. Since the newest update, documents imported into files don't display in chronological order (knowing Chirospring they will probably read this and write a fix ASAP). #### Reasons for choosing CHIROSPRING Recommended by a colleague. #### Reasons for switching to CHIROSPRING I needed a cloud based solution. --- ### Good cloud based software. Frequent updates. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm happy with the software but wish It would not log me out frequently and require regular updates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it is cloud based and has many of the features I'm looking for in a software. Charting can be done relatively quickly from any computer. #### Cons Wish they did not require a re-install with each update which can be performed multiple times per week. I would like the ability to have a patient sign-in directly in the software with a signature and to utilize an iPad for charting. #### Vendor response ¿Anonymous¿ we appreciate your feedback but are puzzled why you do not share your information. Let us put your concerns to rest. First of all despite one of our worst ever star ratings we see that you are quite happy with the software which is fantastic! This is the feedback we get from everyone. Fast notes, check. All of the features you need. Check. You mentioned updates. We typically update every 6-8 weeks. However if there is a bug fix we will push out immediately to the benefit of our customers. Software updates take NO MORE than one minute. Remember, the update is for your benefit. One of our recent updates packed over 80 new features!!! For the patient kiosk this can be done entirely on an iPad. The kiosk is 100% customizable including intake questions. All subjective automatically populates your SOAP note. :). Patients can also self check-in which is a major timesaver. We look forward to improving your review to 10/10 over time. ;) Replied February 2019 --- ### Chirospring Billing - Overall rating: 5/5 - Reviewer: Cassandra P. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered It was a smooth transition from a paper office. I felt that my questions were answered at all hours of the day or night, which was quite a shock. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chirospring is incredibly user friendly and it’s easy to train new staff. Chirospring also does my billing so that I can focus on patients and it is a HUGE relief to know that it’s all being taken care of behind the scenes. I love that I’m using a billing service that already knows all the ins and outs of my software so that so don’t have to worry that something is being missed. It’s also great to know that I have an external billing company that is always going to be there so that I don’t have to retrain staff on this complex task. Highly recommended! #### Cons If I had to pick something, I wish I could rebill all charges on a ledger at the click of a button vs one charge at a time. --- ### We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive. - Overall rating: 4/5 - Reviewer: Heather S. - Product usage: Used daily for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well. #### Cons As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one. #### Vendor response Heather, Thank you for the wonderful review. It's great that you mentioned the ease of use and intuitiveness of ChiroSpring as this has always been the focus of our unique design. :) And as you are a BILLER it's GREAT to see you LOVE the Billing app as it was designed to make billing EASY. If this passes the inspection of a biller then that's the stamp of approval anyone should go by. :) As far as your con with the .TXT files... There are no bugs or issues there. That file has not changed in over 7 years and is accepted by almost every clearinghouse out there. The great news is we are also adding ANSI 837 EDI file support in our next major update. This will give customers the flexibility to choose the file format that works best for them and their clearinghouse. Replied August 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/chirospring-profile/reviews/?page=2) --- CHIROSPRING Reviews, Pros and Cons - 2026 Software Advice