--- title: "CHIROSPRING Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CHIROSPRING. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CHIROSPRING is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/chirospring-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chiropractic Software](https://www.softwareadvice.com/medical/chiropractic-emr-billing-software-comparison/) / [CHIROSPRING](https://www.softwareadvice.com/medical/chirospring-profile/) / CHIROSPRING Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/chirospring-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/chirospring-profile/alternatives/) # CHIROSPRING User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 186 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 173 reviews (93%) - 4 stars: 11 reviews (6%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I liked the idea of everything being in one software... such as patient texting, forms, electronic billing and patient statements could all be included for one price. - This system has streamlined every aspect of our operations, from scheduling and billing to documentation and patient engagement. - By far the aspect I enjoy the most about Chirospring is the ease of appointment scheduling, both in the office and with the online scheduler linked to my website. ### Most mentioned cons - In one note with an exam you will click about 100 times......this is one of the worst parts. When a doc starts a note there is no way for the doc to know what insurance that patient is using other than the front desk making a note on every single visit. - Also, in order to have copays, co-insurances and deductible info pull for check out the providers note has to be started and "attached to the fee slip" and even after doing that it did still did not pull correctly or at all... - They are big on statements being sent by text and email, but so far people have not responded well at all to this being the primary statement sender, this probably varies by region and demographic. ## CHIROSPRING customer reviews Showing reviews 1-25 of 186 (page 1). ### ChiroSpring, the EMR fit for my practice. I highly recommend checking it out! - Overall rating: 5/5 - Reviewer: Michael T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like ChiroSpring, its flexibility and support are great. No program is perfect, but I find ChiroSpring is the most user friendly and easiest to navigate for my practice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using ChiroSpring for several years. It is a good value for the price when comparing it to other programs I have used. Doing notes are easy, as well as scheduling and Billing (very important). Every software does have the capability to create macros, ChiroSpring makes it straight forward and easy to do. I'd say where ChiroSpring stands out, to me, is their customer support. They never fail to reply to my concerns or problems within an hour to 1 business day. There's also a lot of videos to help explain and trouble shoot problems. #### Cons hmmm. The one thing I wish they would change is: if you change key items, it will affect past notes. I feel that any changes should only affect notes going forward. --- ### Great program for a DC! - Overall rating: 5/5 - Reviewer: Savannah L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a positive experience. The staff is always kind and willing to answer all of my questions. So many things to learn in the system so their patience is appreciated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ChiroSpring support team is always available for questions and responds in a timely manner! I also think the layout is very user friendly for new and more seasoned chiropractors. It also is very versatile with setting up your preferences in the notes. This software really is all inclusive especially if you get the growthhub package as I did. I love having an online scheduler! #### Cons One of my main complaints is that the software does not autosave a note as you are actively working in it. I also was disappointed out of all of the note templates they had none geared towards pregnancy/perinatal population, and there were none for pediatrics. However, I was able to create my own, it just took some extra time. #### Reasons for choosing CHIROSPRING Pricing was my number one factor and for the fact that ChiroSpring had so many integrative features included in the base packaging. The other deciding factor was the promos available when I signed up. I was able to get a free terminal which was a saving of $500! Also, they offer start up packages for new chiropractors! --- ### After using ChiroSpring for about 2 years now I LOVE IT MORE! - Overall rating: 5/5 - Reviewer: Shannon T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I wrote a review about ChiroSpring back when I first started with them, so I figured I would write another review after using the software for about 2 years and I am even more pleased and happy with ChiroSpring. The software has changed so much since I first started using it and the change is for the better. Each update provides even more and better uses and applications to help make it easier to use and navigate. I am always recommending ChiroSpring to my colleagues because it is such a great company. I have used and looked at other software companies and I was just unhappy with them and their customer service. ChiroSpring's customer service has ALWAYS helped me from the beginning and will always work with me in whatever situation or trouble I may be having. It's a company that cares about their customers, which is rare to find these days. They are affordable and offer different packages depending on what your needs are, which is a huge plus. Using the software is a breeze and makes work a lot less stressful. Currently, I do not have any employees, it is just me running the office and treating patients, so having a software that is easy to use is a necessity to me. If you are contemplating on which software to use, no need to look any further. #### Cons Honestly, I do not think there is anything negative I can say about ChiroSpring. --- ### The best overall EHR on the market for Chiropractors! - Overall rating: 5/5 - Reviewer: Chris D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing EHR for Chiropractors whether you are a large scale practice or a small private practice. Insurance claims are streamlined, and any document can be systematically organized however you like it to be for easy record keeping. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about ChiroSpring is that they listen and implement changes and updates that doctors and offices actually want! They are a very fair and competitive with their pricing, and their customer support always steps in a helps when needed. #### Cons Certain notetaking features could be improved, but I heard of a new update coming out soon that should address this! Like I said, always working to be a better EHR software. #### Reasons for choosing CHIROSPRING The best value for the features offered and the most willing to work with me during the sales process to assist with my start-up business. --- ### Toggle Feature on Scheduler Screen - Overall rating: 5/5 - Reviewer: Robin F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ChiroSpring is very user friendly and easy to use. We love all of the continued improvements and added features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ChiroSpring offers fast and easy note taking. I love the Ditto feature! I also love the updated Billing features! #### Cons I would love to add a toggle feature that allows you to hide and unhide the cancelled and rescheduled appointments. It would help us keep the scheduler screen tidy and easier for our providers to see who is actually coming in, but we could also toggle it back to see all of the prescheduled appointments for the day for our front desk staff. #### Reasons for choosing CHIROSPRING We loved the ease of use with the soap notes. #### Reasons for switching to CHIROSPRING We wanted a web based system and we loved the ease of the soap notes with ChiroSpring --- ### Chirospring has made my life easier - Overall rating: 5/5 - Reviewer: Ciara G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with Chirospring for almost 2 years and I haven't had much to complain about throughout the entire term. Before Chriospring we bounced around to a few different software's and just weren't happy with any of them until we found Chirospring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it is a very easy software to learn and all of the help they offer if you run into problems. We have gotten so many compliments on the reminders that we send out to patients. Its wonderful to have all of the different options rather than trying to do it yourself. #### Cons On of my least favorite things is that the chief complaints form cant be edited after it has been submitted. I also wish that when you add a product to a patients account you could just add the payment from their unallocated balance rather than adding a new payment or going to a different area to apply the unallocated amount to the product. #### Reasons for switching to CHIROSPRING We were on the server based system and switched to their cloud based system and were not a fan of their cloud system. --- ### Accessible, User-Friendly EHR With Outstanding Support - Overall rating: 5/5 - Reviewer: Chantal S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Chirospring is positive. I am very tech saavy so getting used to the software wasn't too bad, as opposed to other colleagues who say this program wasn't as easy to use for them. I have previous experience with ChiroTouch, and was not a fan of the layout at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions. #### Cons It is a little on the pricey side, but does cut a lot of administrative time for me. I understand needing to make money where you can but a lot of the service fees I feel are arbitrary (cost to upload files to claim, charge per e-claim of PI claims, etc). Before I was forced to submit them electronically, I was mailing them out by hand to avoid additional costs, as I am trying to budget as much as possible - being a new business owner and running my own practice. #### Reasons for choosing CHIROSPRING Nice layout, customizable, ease of use as well as highly recommended amongst peers (reddit, facebook chiro groups, etc) --- ### First 6 months with Chirospring has been a practice game changer - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Chirospring has been very positive. As a solo practitioner who runs the office without any staff, Chirospring has brought a high degree of efficency to the scheduling of, and communication with patients both new and existing. The ability to create complete, detailed notes quickly, and have a claim associated with that visit generated and ready to send out within seconds makes me smile everyday. Returning ERA's posted to claims automatically saves so much time, and having all claim and patient information, available and accessible from any computer in the office or off-site adds convenience and saves time and worry. I could never go back to a server based system with manual insurance posting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros By far the aspect I enjoy the most about Chirospring is the ease of appointment scheduling, both in the office and with the online scheduler linked to my website. This component alone was a game changer in minimizing the time taken up during the day by phone calls. Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office. A close second to the everyday convenience of the system was the customer service of the Chirospring team. The ease of contact, and speedy response from someone that could answer my questions makes me feel like I have a pro team working in my office. #### Cons If there is anything I would say I disliked about my first 6 month experience with Chirospring, it would be some of the confusion I had about additional charges for added billing features. A better explaination or a heads-up about the monthly auto-draft would have belayed that. #### Reasons for choosing CHIROSPRING The demo experience seemed more inviting. I also felt there were more options with Chirospring and it would fit my needs better. #### Reasons for switching to CHIROSPRING The system, and my practice felt like it was stuck in 2008. Wanted more flexibility and an integrated SOAP note, billing, and scheduling experience. --- ### Near Perfect System - Overall rating: 5/5 - Reviewer: Robert T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I think this program has so much potential in dealing with paperwork. Although not perfect, but it's as close to it than most programs out there. I have used a lot of programs in the past and nothing compares to this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of doing Soap notes and also we were able to adapt a new template for our soap note to make it even better. #### Cons The billing aspect was quite complex and can't make a lot of changes to it. Dealing with Personal Injury reports was not easy. #### Reasons for switching to CHIROSPRING both programs are tough to use and too much time spent customizing and still not as good. --- ### Would recommend ChiroSpring - Overall rating: 4/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been satisfied and would recommend it to other practices forsure! The teams are always improving the software and usually if there is a software ''need'' it gets taken care of quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User interface is great, HIPPA Security, Value for the price, and the Customer Support is usually at least good and sometimes excellent/exceeds our expectations. #### Cons The user interface was slow and clunky on Chirospring desktop but we are excited to transfer to the 360 for better usability and efficiency in our office. #### Reasons for choosing CHIROSPRING Chirospring offers a superior ability to bill insurance companies with their integrated clearinghouse. --- ### Excellent Customer Service - Overall rating: 5/5 - Reviewer: Charbel H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is phenomenal. The software is easy to navigate and new features are added regularly. #### Cons Occasionally we have issues with the software being slow, which can be expected of any software, so not a huge con. #### Reasons for choosing CHIROSPRING Ease of use, features, and customer support #### Reasons for switching to CHIROSPRING SmartCloud went out of business. After researching our options, we felt ChiroSpring was the best fit for our practice. --- ### ChiroSpring; a good EHR. - Overall rating: 5/5 - Reviewer: Trinity W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ChiroSpring has been one of the better EMR services that I have used with ease of navigation and ability to customize. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to customize the templates is so easy and user friendly. The calendar is set up nicely and is easy to read as compared to other systems, especially with multiple providers. I like the text system also. #### Cons I wish there was a better way to track appointments and care plans and to have reminders/alerts (these may be better than I expect as I have not been able to play around with them as much). #### Reasons for switching to CHIROSPRING ChiroHD did not have the ability to meet our needs for Physical Therapy notes and billing. ChiroSpring met more of our clinics needs and the ease of documentation is hard to beat. --- ### Best decision I should have made years ago - Overall rating: 5/5 - Reviewer: Ashley F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Switching to CHIROSPRING has modernized my dated systems in my office and I couldn't be happier to make the switch and finally have a reliable up to date system with the ability to cut down on the hours I'm spending on paperwork. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has been so easy to transition to. While I'm still learning the ropes and getting used to all the features, I do not feel too overwhelmed and appreciate the ability to transition at my own pace. Knowing I have help features available to me has helped eased the anxiety of starting with a new software. #### Cons I think the hardest thing to transition into was processing claims and having to go back and forth with patient balances on my old software (which I know is expected). So far, after a month in, there really isn't too much to complain about. #### Reasons for choosing CHIROSPRING Worked better with insurance billing, better customer intro experience, lots of available features, better value for money. #### Reasons for switching to CHIROSPRING Lack of customer support, non-cloud based software, lack of updates to software, lack of features on software, lack of EHR with software. --- ### Great support!!! - Overall rating: 5/5 - Reviewer: Pat M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support team is fantastic. They helped and guided me in setting up my custom notes. And have checked back in with me numerous times!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Soap notes are clean and efficient note! Support is second to none! They made sure I was was ready to be up and running. #### Cons There are so many options, it can be overwhelming. So many macro to use that are preloaded, and say more than I wanted or needed --- ### Perspective from a Billing Manager - Overall rating: 5/5 - Reviewer: Nicole D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's an easy program to get familiar with. Even after updates. Learning how to use Chirospring and all it's features is not a head-scratcher. If I have any questions or concerns, I am able to reach Chirospring staff rather quickly. I don't have very many complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how there is multiple ways to complete a task, such as applying payments to claims. It's also reassuring any error made is easy to fix. #### Cons I am not a fan of OA45 denial fees. In my honest opinion, we shouldn't be charged a fee for a doctor directed write-off. While we understand Medicare and other payers have their own coding protocols, this denial fee makes our monthly invoices expensive. --- ### Northwest accident - Overall rating: 5/5 - Reviewer: Joseph A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Awesome easy to use and works well with motor vehicle accidents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The rating of the pain scale and showing how it work to pts #### Cons Nothing yet it has been smooth over all and wouldn’t change --- ### Easy Interface Software w/Company that Cares - Overall rating: 5/5 - Reviewer: Laura D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered They really care. They are a partner in helping and guiding you through the processes. Great for not so techy staff & for techy, it's a breeze.They strive to offer superior service and support and it reflects throughout the entire organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Commitment to being a partner in your business to help you grow. Interface is very easy to navigate. #### Cons Works amazing for chiropractic, a little shuffle to do Integrated through..but best out there on market at this time. #### Reasons for choosing CHIROSPRING Integrated billing capabilities, ease of use #### Reasons for switching to CHIROSPRING Ease of use and integrated medical billing --- ### Happy Customer for Over 5 Years - Overall rating: 5/5 - Reviewer: Justin B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered We have been using ChiroSpring since 2018. The software completely transformed our practice providing an easy-to-use software that was also extremely powerful. Suddenly, billing became easy. Managing our scheduler was simple. Patients could book appointments online. Everything about ChiroSpring just made sense. We learned about ChiroSpring’s newest platform, ChiroSpring 360, which is a 100% web-based application. As a ChiroSpring Desktop customer (happy ones at that) we were hesitant to consider a new option (completely voluntary to switch by the way). We took a demo of ChiroSpring 360 and immediately fell in love!!! The interface is different, yet similar in many ways. There is a virtual front desk with the ability to move patients into rooms. ChiroSpring Pay is fully integrated which allows for storing cards on file or creating recurring payments. There is an abundance of reports available (they continue adding more). There are even Stop Managers and a cash register checkout process. While there are many similarities, the differences are not necessarily bad. With appointment reminders (included), there is 2-way texting. This is super helpful. If you use GrowthHub (a separate service but one I recommend), you can easily perform patient recall, request 5-star reviews, automate birthday messages and a ton more! ChiroSpring SEO is a part of GrowthHub which means we can manage any patient review from a single inbox, and our Google business listing is published to multiple websites daily (giving us an SEO edge over our competitors). ChiroSpring continues leading the industry. There is honestly not another option one should consider. Sure, we thought about Jane. However, it’s not chiropractic specific and lacks the customization and automation tools most chiropractors rely on. And Jane’s notes are just that, Plain Jane. For those who think they are saving money by using Jane, you are creating more frustration, more difficult notes, claims, statements, etc. The notes in 360 support columns and full customization with labels, check boxes, radio buttons, drop-downs and of course Macros (fully loaded into the system from Day 1). We’ve seen constant updates as well. And I’m not talking bug fixes. I’m talking amazing new features like scheduler time-blocks, an amazing new UI for online scheduling and more. We 100% recommend ChiroSpring to anyone looking. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Soap note customization, billing aspect, & text reminders built in. #### Cons Some of the user interfaces need work to make processes smoother. --- ### A system for your functional medicine + chiropractic practice - Overall rating: 5/5 - Reviewer: Susan K. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered This system allowed our office to transition to completely digital while blending both the functional medicine and chiropractic care we offer. I appreciate being able to call customer service and work with the development team on adding features that help our practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *Color coded appointments/Black corner tab to indicate checked out patients *Ability to have patient appointments, notes, insurance, claims and products all in one place *Needed tools available for the functional medicine and chiropractic sides of our practice #### Cons In future updates I look forward to seeing: *Appointments + notes linked in some way *An insert table to be customized option in notes *Ability to drag + drop appointments --- ### Robust Software that Exceeds My Expectations! Love it! - Overall rating: 5/5 - Reviewer: MELISSA M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I am able to cut down on the time it takes to do billing by half. Probably saves me even more time than I realize. I used to use 2-3 different methods to bill and keep track of billing and it was a mess. ChiroSpring has put it all in one safe place. Payments are all integrated into the system. And, I love that they are extremely compliant with HIPAA. I love that I can email or call them anytime and I get immediate help and it's from real live people who work directly with the product themselves. It seems like a small team of people who really know what they are doing, they all seem to be on the same page. I like that a lot. I am a medical massage practice. I deal with a lot of auto and work injury cases. I have shopped the massage software world and haven't found ANYTHING that even comes close to offering what CS does. The work I do and the codes I use are similar to that of chiropractic. So, we are all speaking the same language. It works extremely well for me and my business. And the employees that I have brought on, pick it up extremely quick. It is very self explanatory. It's kind of like picking up an iPhone, all the little blocks are there to choose from and it makes sense. But then you can go really deep into settings if you so choose. You can really customize just about anything in the program. I love that. Oh! and it's integrated with a text reminder service, and as of just recently-- online scheduling! It's great. I don't see any reason why I would ever switch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use with ChiroSpring. I love the fact that I can do all of my scheduling, billing, pulling reports-- like patient birthdays-- to send birthday cards in one place. The features are endless, I don't even utilize all of them. When I have a question, concern or request, they always get back to me within minutes to hours. I love the customer service. #### Cons I can't think of a single thing I don't like about the software. Seriously. It's got everything that I need all in one place and the people there are so helpful. --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Doug R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Overall I didn't realize how inefficient my office was being run and how much waisted time I had until we got the ChiroSpring software. I was a little overwhelmed learning it because I was used to doing it the hard way for so long with an archaic Medisoft program that I relied on my staff to figure out, if I had to I could't even print out a claim form on my own. This program is so simple even I know how to operate all the systems from appointments, to check in, notes, reports, claim forms and check out and most importantly tracking where I'm at. Thanks ChiroSpring for making my practice life so much better! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ChiroSpring is easy to install and learn. The training and support was effortless and they were very patient with us, as learning a new system can be challenging. It has made the office paperless and efficient. The software has been very well thought out and has been reliable. Any glitches we have had they were easily fixed promptly, most of the time they were not glitches but simply us not using it properly. The ability to customize my treatment notes accurately has taken a lot of burden off of me. #### Cons The only thing that I have noticed is that we have a short lag time between going from one part of our SOAP note taking to the next part and when making any changes we have to log out and then back in. However with that being said I can generate my notes completely and accurately in under 1 minute per patient verses 5-10 minutes with my previous software. #### Reasons for choosing CHIROSPRING They all sound good with the demos and bells and whistles, but it came down to my gut feeling. The price point was reasonable and I felt it was the best fit for my practice. #### Reasons for switching to CHIROSPRING Was frustrated with previous system. Knew I needed to update and upgrade. I looked at many other products, as the choices are numerous, but my gut said to go with ChiroSpring. --- ### Great Product! - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased with Chirospring as a whole. The support staff and trainings offered in the beginning have helped tremendously to get ready for our opening day. After working through some hiccups, I can tell this program will be all that we need to run a successful business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy the program as a whole. It is very convenient that soap notes, billing, texting capabilities are all in one instead of cross referencing multiple different programs to get the same result. The support staff is incredible and always quick to answer questions. #### Cons The program does take time to get used to. Chirospring 360 definitely has a learning curve in the beginning and it takes time to navigate where everything is located, adjust the program to fit the business model, etc. For the most part after the beginning learning, it does everything I need it to do and more. --- ### Chirospring Billing - Overall rating: 5/5 - Reviewer: Cassandra P. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered It was a smooth transition from a paper office. I felt that my questions were answered at all hours of the day or night, which was quite a shock. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chirospring is incredibly user friendly and it’s easy to train new staff. Chirospring also does my billing so that I can focus on patients and it is a HUGE relief to know that it’s all being taken care of behind the scenes. I love that I’m using a billing service that already knows all the ins and outs of my software so that so don’t have to worry that something is being missed. It’s also great to know that I have an external billing company that is always going to be there so that I don’t have to retrain staff on this complex task. Highly recommended! #### Cons If I had to pick something, I wish I could rebill all charges on a ledger at the click of a button vs one charge at a time. --- ### Awesome Program! - Overall rating: 5/5 - Reviewer: Natalie T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have loved the flexibility of customization! It is pretty easy to understand the flow of the program once explained. [sensitive content hidden] was so helpful with explaining everything to us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how convenient it is to run our office - from managing patients at the front desk to writing patient notes, this program provides so many options to fit the needs of a chiropractic office. #### Cons We would love if a feature was added to be able to request a deposit when a patient schedules an appointment. We feel it could reduce the number of "no shows". --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Jill K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered We love the customer service. We are quick to get an answer via email and phone. They were super patient with us during the beginning, as it was a learning curve for us. The onboarding process was efficient and made it easy to adjust to new software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the ease of use. The app was such a great addition. The kiosk is really helpful with our patient outcome assessments. The cloud makes it easy for our employees to use when working from home. #### Cons We don't really have any complaints. #### Vendor response Thank you so much Dr. Jill! We love that CHIROSPRING is easy for you to use and making your practice more efficient with our kiosk and outcome assessments. Our customer service does ROCK! Thanks for noticing. :) Replied March 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/chirospring-profile/reviews/?page=2) --- CHIROSPRING Reviews, Pros and Cons - 2026 Software Advice