What are ClinCapture users saying about the software?
Read what people like you have said about using ClinCapture software through verified user reviews
User Review Highlights
4.8
15 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
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Showing 1 - 15 of 15 reviews

Liran
Verified reviewer
Company size: 11-50 employees
Industry: Medical Devices
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
January 2019
A great EDC experience
We have been using Clincapture for the past 2.5 years and we are very happy with the platform and the support.
Pros
-very good subject matrix which allows the user to capture everything in one shot. -easy and intuitive platform -Building studies can be done independently and fast. -very responsive support -great training workshop -little to no downtime
Cons
The basic platform is great however if you require additional features such as ePRO it requires a separate set up fee and additional monthly fees .
Tyler
Company size: 51-200 employees
Industry: Biotechnology
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
November 2018
Exagen's Experience with ClinCapture
ClinCapture enabled us to make the challenging transition from paper CRFs the electronic data capture in a cost-efficient and rapid manner. From there, customer support has helped us manage a study with numerous study sites and dozens of coordinators.
Pros
I appreciated the relatively small learning curve required to start building CRFs in the ClinCapture studio. Additionally, I appreciated the ability to start building CRFs while contracts were being discussed as this enabled me to familiarize myself with the system. Ultimately, this translated into confidence in the system, and enabled me to hit the ground running on our study.
Cons
There have been some bumps in the road in terms of bugs that you would expect from any EDC system; however, these challenges were offset by the rapid and thorough customer support.
Nicole
Company size: 11-50 employees
Industry: Research
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
August 2018
ClinCapture Satisfaction
Pros
I find it very useful that the software can be used from anywhere, and I find the querying system very user friendly.
Cons
I would like to be able to customize sorting of the data more.
Ryann
Company size: 11-50 employees
Industry: Medical Devices
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
January 2019
Great and Easy EDC Experience!
ClinCapture has been an overall wonderful experience. It's been very user friendly and easy to collect and analyze the data over multiple studies for all users involved. I would recommend this platform to anyone interested in collecting data.
Pros
- Visually appealing to all users - Easy to manage - Can create a new study in a matter of hours or days - Great support team! Always quick to respond and solve all issues ASAP! -
Cons
-Going from Build to Production mode requires re-creating the entire set up.
Tony
Company size: 11-50 employees
Industry: Pharmaceuticals
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
August 2016
ClinCapture makes data collection and management easy.
Their Cloud-based infrastructure facilitates our team's access to the data, regardless of where we are located, and therefore improves the collaboration.
Pros
The interface allows great flexibility and the drag & drop eCRF and edit-check builders are intuitive and easy to use.

Response from ClinCapture
Thank you for your review.
Replied August 2016
Sara
Company size: 201-500 employees
Industry: Medical Devices
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
December 2016
Best Open Source EDC on the Market
I have been working with ClinCapture for about three years. I did lots of homework and shopped several EDC companies. ClinCapture is easy to build, easy to use, and the best value for the money!
Pros
Easy to program
Cons
Still needs several upgrades to make it perfect!
Rebecca
Company size: 11-50 employees
Industry: Research
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
December 2018
Review from EDC Builder for CRO
With many EDC systems out there, ClinCapture provides a unique experience that involves functionality and a great deal of user friendliness.
Pros
The ease of build, the customer service, and the attentiveness of their support staff are all top notch.
Cons
I don't have any cons, if I had to pick I'd say there are a few different types of fields that aren't as intricate compared to other systems, but they are continuing to update and improve functionality.
Mara
Company size: 501-1,000 employees
Industry: Biotechnology
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Functionality
out of 54.8
November 2021
Excellent eDC system
It is a good solid system, easy to navigate and and get meaningful metrics/reports.
Pros
Ease of use Easy navigation between sites/subjects Comprehensive suite of reports
Cons
There is none that I can identify or comment on.
Sara
Time used: Free Trial
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 54.8
May 2016
From launch to use, a complex process- made easy.
The processes Clinovo has put in place to make ClinCapture superior to its competition are unparalleled. After shopping many other systems, ClinCapture offered the most options and value for our organization. ClinCapture should be a first choice consideration when considering your EDC options. Pros: Easy to build, easy to use, Site Staff/Coordinators always find the system to be easy to use in comparison to other EDC programs. Cons: Must be willing to purchase the support package to receive the continuous system upgrades without additional fees.
Maria
Verified reviewer
Time used: Free Trial
Review Source: GetApp
This review was submitted organically. No incentive was offered
4.8
March 2019
Isabela
Company size: 51-200 employees
Industry: Biotechnology
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
July 2018
Sponsors review
Our overall experience is great, since we have quick access to the data
Pros
The software has a young design, is user friendly, easy to train for it and very practical for statistical analyses
Cons
I have noticed that it doesn´t prompt you to autocorrect data that doesn´t make sense i.e. dates in the future etc
Georgios
Company size: 51-200 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
December 2018
Solid platform with great customer support
Pros
Easy to use and adapt to specific needs.
Cons
Sometimes there's a lag between authorization to study personell but with the new updates works much better.
Daniel
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Functionality
out of 54.8
May 2021
Personable and Helpful
Pros
The people on the ClinCapture team have been strong communicators and have shown a genuine interest in helping clients like us succeed. We chose them for a 5-year engagement with a third party, and they've been helpful every step of the way.
Cons
As a growing team, they're not at a place where they can offer all of the bells and whistles of a larger/more established software company
Amanda
Company size: 2-10 employees
Industry: Research
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.8
January 2019
A Clinical Research Coordinator's Perspective of ClinCapture
Overall, ClinCapture's easy functionality allows data entry to run smoothly and the system is very user friendly.
Pros
I appreciate how everything is straightforward with the ClinCapture system. The layout makes it easy to use and navigate without any issues.
Cons
I would like to see another feature where notes can be created for an entire page when data has been changed instead of having to create individual notes for each changed item.
Melissa
Company size: 11-50 employees
Industry: Research
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.8
January 2019
ClinCapture
Pros
Building forms is very easy in this system.
Cons
Arranging fields on a form is a little tedious. A table has to be added if you want fields to be side by side rather than in one long list.
