Insight EMR and Billing by Clinicient vs TouchWorks EHR

Insight EMR and Billing by Clinicient has 124 reviews and a rating of 4.38 / 5 vs TouchWorks EHR which has 168 reviews and a rating of 3.01 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.38 / 5 (124)

3.01 / 5 (168)

Ease-of-Use

4.5 / 5

3.0 / 5

Value for Money

4.0 / 5

2.5 / 5

Customer Support

4.0 / 5

2.5 / 5

Functionality

4.5 / 5

3.0 / 5

Last Review Written

August 22, 2020

October 1, 2020

Pros/Cons

  • Pros

  • I love the support team that is available whenever I need help. They are always available and so friendly

  • I use this produce everyday for my job. Love that it is easy to document and essentially automated.

  • Cons

  • The software has glitches sometimes but the company is helpful on trying to figure them out.

  • I would like for a signature pad to be available and compatible with the program. With that we could truly be paperless. Also, while the upgrades are nice, there are always glitches with each release

  • Pros

  • This was a simple, cut and dry program that was beyond easy to navigate. Everything is so simple to find and the layout is great

  • Features at point of sale were impressive. Delivery of function extremely challenged.

  • Cons

  • It is not user friendly for the clinical staff but I personally do not have anything bad to say about it. When there is an issue, it does get resolved but sometimes it takes too long.

  • too many manual era postings, the options to prevent things from automatically posting a great but should be more defined

Pricing

Pricing Range

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Pricing Guide

2020 Medical Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux