Overall I'm happy to use and recommend ClinicSense for massage therapists and any other alternative wellness treatments.

Easy to schedule appointmentsOnline scheduling.Appointment reminders.Client history forms.Treatment forms that can be customisedEmail marketingRecording paymentsBusiness reports.

Does not have facility to search for a particular patient's appointment in the calendar.Uploading images in marketing emails is distorted once uploaded.No text reminders for UK

I've used a lot of online booking software before and Clinic Sense is definitely the best. It contains all the features I was looking for plus more.

My clients always mention how much they love how easy it is to book an appointment and think the reminders and birthday wishes are fantastic. They say it's the easier software they've ever used and as an end user I completely agree. Also, the continuous improvements are much appreciated. Well done.

sometimes the loading of the software can be a little slow on the phone app

Overall I loved using clinicsense in my practice!

It was very easy to use. This is the first software we used when switching from paper everything and it was easy to navigate. I loved that the e-mail marketing is integrated with the system rather than using different platforms.

Doesn't have a feature for direct billing through TelusHealth No Drag and Drop feature on the calendar

Price is great. The desktop version is very easy to maneuver and adding and deleting appointments is simple, as is updating patient information. There's color coding which I love. The online booking feature is very simple as is the adding to my calendar subscription.

I HATE that I used to have texting reminders and it was removed and ClinicSense wanted to charge an extra $10/month... $5/month I could've gotten behind but not $10. I also don't like the mobile app. It's slow and I don't like having to scroll down. I have made appointments on the wrong day because the app doesn't seem to catch up. I'm not sure why I have to Save any changes I have done before being able to invoice out the patient either. I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible. Also, I would like to make that the one that automatically pops up, and I haven't been able to find a way to do that. I would like that version to be be used by patients so I after they fill out their intake, it won't be deleted when I go in and have a conversation with them. I also don't like that I can't split up my day. I have to add in a Personal Block. I would like to have 9-12 then 4-8 time frames available, for example.