ClinicSense

RATING:

4.8

(508)

About ClinicSense

ClinicSense is a practice management software designed to help health and wellness providers with online scheduling, appointment reminders and payment processing. The platform offers a point-and-click functionality, which enables administrators to create SOAP notes using built-in templates and short codes. Managers can automatically share customizable pre-screening and intake forms with clients to collect customer details. ClinicSense allows teams to collect online payments, generate invoices and email receipts to patients. Additionally, supervisors can gain insights into account receivables, client retention rates and sales tax collected on a unified interface. ClinicSense lets businesses integrate the system with several third-party applications including Square ...

ClinicSense Pricing

ClinicSense is offered across three pricing plans, outlined below. A 14-day free trial is available. Lite: $39/month Standard: $69/month Premium: $99/month

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Award-winning, and used by over 7,000 Massage Therapy Practitioners and Clinics, ClinicSense offers everything you need in one place to run and grow your business with management and marketing tools all in one place!
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ClinicSense Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ClinicSense

1 - 5 of 498 Reviews

Keeley

Health, Wellness and Fitness, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

ClinicSense is a Must-Have for RMTs

User Profile

Yusuf

Verified reviewer

Alternative Medicine, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A Must Have software

Overall I'm happy to use and recommend ClinicSense for massage therapists and any other alternative wellness treatments.

PROS

Easy to schedule appointmentsOnline scheduling.Appointment reminders.Client history forms.Treatment forms that can be customisedEmail marketingRecording paymentsBusiness reports.

CONS

Does not have facility to search for a particular patient's appointment in the calendar.Uploading images in marketing emails is distorted once uploaded.No text reminders for UK

Reasons for switching to ClinicSense

there was no option for making notes for the treatment provided.

Gaby

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Amazingly Simple To Set-up & Go!

Amazing customer service, easy to use, easy to set-up and implement.

PROS

How easy it was to set-up. They've done almost everything for you. All you need to do is fill in a few details here and there, but the forms are done for you and you can be ready to go in hours.

CONS

Nothing! I wish I'd known how easy it is to use much sooner.

Reasons for switching to ClinicSense

Jane may be better suited for larger operations, but I'm a solopreneur and I'm really impressed with Clinic Sense

Stacy

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Acts as an assistant for my scheduling needs

It great that the clinicsense team are always thinking of ways to enhance their software system. I also really appreciate that I can directly email customer support with a question and the response time is extremely quick. I'm happy with it and have been using clinicsense for going on three years now.

PROS

Having clinicsense is like hiring an assistant to do my scheduling. Personally, I cannot be available to answer my phone every time someone reaches out to schedule. With clinicsense, I send the client a link per their request to schedule an appointment and they schedule their appointments at their convenience.

CONS

The few times I have realized there's a feature I could use such as having the ability to only offer a service to existing clients and another service only to new clients, clinicsense comes up with it. So, I would say they're always becoming more expansive in their features and I've never felt that I did not have what I need to run my business.

Jing Yang

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2019

Mainly suitable for massage therapy clinics

PROS

It effectively covers most of the informational clinical works for massage therapy clinics. It's simple and inexpensive.

CONS

-Batch retrieving clients' treatment notes is a pain. -No client account data exporting facility for bookkeeping software such as Microsoft Money. -The Bluefin feature made me lost quite a bit of money. -It's not very suitable for multi-discipline clinics which have other professional operations such as chiropractor, osteopath, etc.

Reasons for switching to ClinicSense

Clinicsense has the online treatment note feature but Mindbody doesn't have (at the time I decide to use clinicsense).

Vendor Response

Thank you for the feedback. We have dropped Bluefin as a payment partner (but those already signed up can continue to use that integration). Most of our customers prefer our integration with Stripe and we're now exploring Square as an additional partner. Many of our customers are multi-disciplinary and find ClinicSense is a great solution, especially with the flexibility of the SOAP notes. We'd love if you reached out to support@clinicsense.com so we can make sure you're getting the most out of your account.

Replied August 2019