# Cliniko Software Reviews, Demo & Pricing - 2026

> Review of Cliniko Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/cliniko-profile

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Cliniko

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Overview

[Reviews](https://www.softwareadvice.com/medical/cliniko-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/cliniko-profile/alternatives/)

# Cliniko 2026: Benefits, Features & Pricing

Wondering if Cliniko is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Cliniko

4.7

[(23)](https://www.softwareadvice.com/medical/cliniko-profile/reviews/)

Pricing

Starting at $45.00 per month

### About Cliniko

Cliniko is a cloud-based practice management solution designed to help businesses in the healthcare sector manage appointment scheduling, invoicing, payment processing and more. It enables medical professionals to capture patients’ health records using customizable templates and add images, diagrams and treatment notes using a drag-and-drop functionality.

Features include online booking, patient history, communication management, data export, real-time alerts, statistical reporting and more. With Cliniko’s integrated telehealth system, practitioners can offer online consultations, perform examinations and schedule appointments with patients through video or audio calls. Additionally, the application provides a reporting module, which allows administrators to gain insights into payment summaries, outstanding invoices, expense reports and practitioners’ performances.

Cliniko comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Mailchimp, Physitrack, HealthEngine, Rehab Guru and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures....

Wondering if Cliniko is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Cliniko User Interface

## Popular Cliniko Alternatives

Main Product

Cliniko

4.7

[(23)](https://www.softwareadvice.com/medical/cliniko-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.55Value for money
-   4.71Customer support
-   4.48Functionality

Pricing

Starting at $45.00 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)

4.8

[(5748)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.56Value for money
-   4.49Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/)

4.8

[(657)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.80Value for money
-   4.90Customer support
-   4.60Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/)

4.8

[(277)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.59Value for money
-   4.83Customer support
-   4.68Functionality

Pricing

Starting at $8.00 per month

Get Price

## Cliniko Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

Basic

$45.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Cliniko Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Cliniko
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Analytics
    
    API
    
    Appointment Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Sync
    
    Charting
    
    Class Scheduling
    
    Client Management
    
    Communication Management
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Digital Signature
    
    Discount Management
    
    Document Storage
    
    EDI
    
    Electronic Payments
    
    Electronic Signature
    
    Email Reminders
    
    Employee Management
    
    EMR/EHR
    
    Event Scheduling
    
    File Sharing
    
    For Chiropractors
    
    For Dermatologists
    
    For Family Medicine
    
    For Mental/Behavioral Health
    
    Forms Management
    
    For Ophthalmologists
    
    For Pain Management
    
    For Physical Therapy
    
    For Podiatrists
    
    For Psychiatrists
    
    Healthcare Compliance
    
    Health Monitoring
    
    HIPAA Compliant
    
    Historical Reporting
    
    In-Person Payments
    
    Insurance Management
    
    Inventory Management
    
    Invoice Management
    
    Medical Billing
    
    Medication Management
    
    Multi-Location
    
    Multi-Physician
    
    Multiple User Accounts
    
    Multi-Provider Practice
    
    One-to-One Messaging
    
    Online Booking
    
    Online Forms
    
    Onsite Registration
    
    OSHA Recordkeeping
    
    Patient Communications
    
    Patient Intake
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Processing
    
    Physician Scheduling
    
    Point of Sale (POS)
    
    Practice Management
    
    Progress Notes
    
    Real-Time Reporting
    
    Records Management
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Rescheduling
    
    Role-Based Permissions
    
    Scheduling
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    SOAP notes
    
    Templates
    
    Third-Party Integrations
    
    Video Conferencing
    
    Virtual Waiting Room
    
    Website Integration
    

## Cliniko Integrations

Mailchimp

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Total Synergy

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

AskNicely

Integration rated undefined from -1 review

APIANT

Integration rated undefined from -1 review

See all 10 integrations

## Cliniko User Reviews

Overall Rating

4.7

Ratings Breakdown

5

87%

4

9%

3

0%

2

0%

1

4%

Secondary Ratings

Ease of Use

4.9

Value for money

4.5

Customer support

4.7

Functionality

4.5

Sylvie D.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Best Software for Managing your Clinic

5

I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources

Cons:

I wish there was more in depth reporting options or trends notifyer

Read More

AH

Adam H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Great clinic software

5

Very happy with the software. Easy for th user to book and plenty of features to warrant subscription cost

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Ease of booking online and easy to view and manage staff diaries

Cons:

Can be hard to get/amend code for iframe to embed into website. However support are happy to assist

Reasons for switching to Cliniko

Forced to switch from TM2 to TM3. Cliniko came recommended, more user friendly and cheaper

Read More

GG

Ge G.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

' As of now the issue is resolved ' - the biggest, irresponsible lie

1

see above

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

i used to like the online booking but the software has glitches that make it unreliable - an unforgivable point for reliable business

Cons:

emails are sent by the platform and a feedback is given to the user that the email was sentbut it turns out that some are never sent and the use is NOT NOTIFIED .. so one could not really trust this software unless they verify that communications are indeed sent (which is a waited of time)then the team will say 'As of now the issue is resolved' ... but the problem is still going on basically, you can not really trust the software nor the support

Reasons for choosing Cliniko

the online scheduling support

Read More

SK

Stuart K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Great Company. Great Customer Service. Great Product

5

I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it effectively an hour, or so later. Not only that, but the company ethos is admirable. They’re very clear about they’re pricing, when other companies insist upon lengthy telephone discussions before they’ll let you know a figure. If you have a problem they reply quickly and it feels personal. When Covid-19 reared its head they were really helpful towards our business and they used the time to bring in a number of new features that have taken the platform to another level.

Cons:

We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.

Reasons for choosing Cliniko

I looked at around 3 competitors, but can only remember Medesk by name. Cliniko was more user friendly than any of the others, by some margin. I also felt that Cliniko’s customer service was far more personal and pleasant.

Read More

LA

Luke A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Great Software & A Great Company

5

9.5/10 for the software 10/10 for the customer service 10/10 for value for money

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Cliniko is super easy to use and fast. I've used many other online booking services but Cliniko eclipses them all. The software is bloated like their competition which saves a huge amount of time on the day to day running. Customer service is second to none, with online replies in your inbox within an hr or so.

Cons:

The software isn't fully matured, particularly around group sessions. Though there has been slow progress, I would have hopped it would be further down the road than where it is currently. Other packages do have a lot more flexibility with customising automated emails etc, however with flexibility comes complexity.

Reasons for choosing Cliniko

Mindbody can be incredibly slow and their customer service is below par. As they are based in the US, getting help for an Australian business was awkward. The final straw was removing my ability to export my own data without significant cost... a service that was previously provided (and should be) without charge.

Read More

DP

Diana P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

So happy using Cliniko for our practice

5

Great, love the paperless ability and having online booking. and access to appointments from anywhere

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The user experience is easy, intuitive and thorough on the business end and the clients using it to make appointments

Cons:

profit from stock sales hard to gauge and not as many reports as other softwares. Integrating it with Xero for stock causes more issues.

Reasons for choosing Cliniko

use experience, online usability, price and ability for growth. Xero integration

Reasons for switching to Cliniko

better user experience for clients and user

Read More

CG

Chelsea G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Streamlined Patient Relationship System

5

Cliniko is a streamlined and user friendly patient management system, it is great for appointment bookings, clinical notes and billing, as well as administration tasks.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I love how easy it was to learn and teach to new employees, it is easy to navigate and has a good online booking and integrates SMS reminders.

Cons:

It has limited integration with our accounting system, and some reports could be slightly more detailed.

Read More

RP

Robin P.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed February 2025

Great Value For Money Entry Level System

5

Very positive. Again for the associated costs, it is an excellent value for money piece of software

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Price point. For the comprehensive functionality that it provides it is ery reasknably priced

Cons:

Lack of ability to generate recurring invoices. Lack of ability to manage a membership

Read More

MS

Mark Jill S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

Clean and Economic (Clin-iko)

5

My overall experience with Cliniko is that it's very easy to use. Even our therapists are saying that they have freedom because they can also control their schedule, whenever,wherever.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's very easy to use. It's not very hard to understand. When I started, on my very first day, I already know how the scheduling works.

Cons:

When exporting data from Cliniko, I hope there's a way that it's automated without requesting help from the Product Support

Read More

VR

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Cliniko: Great for physiotherapy / physical therapy clinics

5

Its good, as mentioned above in the pros and cons section. Overall very good experience and will/have recommended to all my friends in the same field.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

1) SMS reminder (pay per 160 characters) but very useful to prevent no shows and lateness 2) ease to make or cancel appointments 3) can access anywhere using mobile/computer with internet 4) integration with accounting software eg Xero and other API 5) affordable

Cons:

1) no package management 2) no ability to make % payments to contractors/locums

Reasons for choosing Cliniko

We tested for differences (paid and free trials) and found Cliniko's pros to stand out and suited our versatility and quickness

Read More

Showing 1 - 10 of 23 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/cliniko-profile/reviews/)

## Cliniko Popular Comparisons

[Acuity Scheduling vs Cliniko](https://www.softwareadvice.com/medical/acuity-profile/vs/cliniko/)

[Compare All Alternatives](https://www.softwareadvice.com/medical/cliniko-profile/alternatives/)

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