--- title: "Experity Patient Engagement Software Reviews, Demo & Pricing - 2026" description: "Review of Experity Patient Engagement Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/clockwise-md-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Scheduling Software](https://www.softwareadvice.com/medical/patient-scheduling-software-comparison/) / Experity Patient Engagement Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/clockwise-md-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/clockwise-md-profile/alternatives/) # Experity Patient Engagement Review From $350 1 plan Wondering if Experity Patient Engagement is right for your practice? Our Medical Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Experity Patient Engagement 4.3 [(25)](https://www.softwareadvice.com/medical/clockwise-md-profile/reviews/) Pricing Pricing available upon request ### About Experity Patient Engagement Experity Patient Engagement provides cloud-based, white-labeled, online self-scheduling, eRegistration, queue management, and reputation management software solutions for urgent care clinics, health systems, hospitals, outpatient laboratory clinics, and primary/specialty care clinics. Experity’s patient engagement platform is integrated into clinic websites and allows patients to self-schedule appointments, register online, and check actual wait times from any electronic device or at check-in with in-lobby screens. Clinics manage walk-ins and self-schedulers from one system and send text reminders and alerts to engage with patients as they wait from a location of their choice. Survey tools allow clinics to manage brand reputation, promote patient retention, and improve their online presence with automatic SMS-based patient surveys after every visit. Content and timing of text messages can be customized for real-time performance and satisfaction feedback, and for patient follow-up tracking. This solution provides door-to-door benchmarks and reports for clinic visibility into performance and trends. Wondering if Experity Patient Engagement is right for your practice? Our Medical Scheduling Software selection experts can help you in 15 minutes or less. ## Experity Patient Engagement User Interface ## Popular Experity Patient Engagement Alternatives Main Product Experity Patient Engagement 4.3 [(25)](https://www.softwareadvice.com/medical/clockwise-md-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.23Value for money - 4.26Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Mend.io](https://www.softwareadvice.com/medical/mend-profile/) 4.6 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.60Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) 4.6 [(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.38Customer support - 4.34Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Healthie](https://www.softwareadvice.com/medical/healthie-profile/) 4.4 [(123)](https://www.softwareadvice.com/medical/healthie-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.24Value for money - 4.26Customer support - 4.23Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price ## Experity Patient Engagement Pricing and Plans Starting price: $350.00 Free Trial Free Version Basic $350.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Experity Patient Engagement Features - Popular features found in Medical Scheduling Appointment Management Billing & Invoicing Calendar Management Faculty/Staff Management HIPAA Compliant Multi-Location Patient Records Management Recurring Appointments Reminders Reporting & Statistics Self Service Portal Third-Party Integrations - More features of Experity Patient Engagement Alerts/Notifications Appointment Scheduling Client Portal Communication Management Customer Database Discharge Management Historical Reporting Mobile Access Mobile Alerts Monitoring Online Scheduling Patient Engagement Patient Flow Management Real-Time Notifications Real-Time Reporting Scheduling SMS Messaging Surveys & Feedback Waiting Time Tracking ## Experity Patient Engagement User Reviews ## Experity Patient Engagement customer ratings - Overall rating: 4.3/5 - Total reviews: 25 ### Rating distribution - 5 stars: 13 reviews (52%) - 4 stars: 9 reviews (36%) - 3 stars: 1 reviews (4%) - 2 stars: 2 reviews (8%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.2/5 - Customer support: 4.3/5 - Functionality: 4.3/5 --- ### Clockwise has been a game changer! - Overall rating: 5/5 - Reviewer: Katie T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Product usage: Used daily for less than 12 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our organization opted to use this in our three busy urgent cares. We are a large, pediatric academic medical center and this has been a game changer for us in regards to transparency, wait time, and access to medical care. Our front line staff have only wonderful things to say, and Clockwise has done a fantastic job ensuring this product works best for us. It is easy to set up, easy to modify, and everything has been painless. --- ### Provider time, patient wait time and overall cycle time has improved immensely with use. - Overall rating: 5/5 - Reviewer: Scarlet N. - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Patient facing options and online features. As a director the reporting features are very valuable. The customer support is superb and if anything can be removed or added to the applications, it is done quickly and efficiently. The transparency of the program has changed the culture of providers and teammates and has enhanced the attention given to overall patient cycle time, which is a top patient dis-satisfier in Urgent Care. #### Cons Report structure. They are not as streamlined as we would prefer. The data is there but because the reports impact everyone that utilizes the system, it creates a barrier in admin efficiency. Also would like to be able to disconnect (not visualize) certain items that are there for other systems but do not pertain to our system; it makes it extremely confusing for providers and staff and holds no purpose for us overall. Would like to see an increased ability to personalize the system to specific needs. --- ### Limited functionality and terrible aesthetic - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Functionality: 2/5 #### Pros It integrates with Docutap, so the check-in times available to the patient are more accurate if we're busy. #### Cons Clockwise looks like it was built in 2001 and has not been updated since. The webpage looks like something you'd find in an intro HTML class. How I pay this much for a software that does not invest it's money into a better-looking UI is beyond me. The reports take extremely long to load and overall it serves as a glorified Google Form and Post-It-Note. --- ### Great Customer Service with prompt response to our Queries - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for the customer, simple settings and quick implementation. We ramped up pretty quickly the number of sites and they were able to deliver. #### Cons The reports section of the admin platform . - They are working on this feature but it needs updating. specially if you manage multiple sites. I signed up for automatic reports that get delivered to my e-mail and I often end up having to go to the site. --- ### Easy to Implement Solution for Online Scheduling - Overall rating: 4/5 - Reviewer: Shlok S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been using Clockwise for a couple of years now and enjoyed the experience. While the system is relatively simple, it's reliable and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy interface for patients to navigate, healthcare-specific features for managing patient flow, integration with website, integration with (some) EMR systems, NPS survey system #### Cons Interface feels outdated at times, lack of advanced features such as insurance verification and online registration --- ### Innovative company, reliably functional program and superior customer service! - Overall rating: 5/5 - Reviewer: James G. - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Ability to manage patient flow in our urgent care center by allowing patients to select reservation times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The functionality and versatility. Not only does it serve as a platform for patients to schedule online reservations, but also serves as a great lobby and exam room management platform with robust reporting capabilities to monitor throughput, wait times, etc. Clockwise.MD has been a terrific partner for us since early in their deployment of the software and they continue to add functionality to an already stellar program. Their customer service is unparalleled. --- ### Clockwise has been an amazing addition to our urgent cares. - Overall rating: 5/5 - Reviewer: Jason M. - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered Clockwise MD allows our clinics to work together, more efficiently by taking the guesswork out of wait times at each location. The online sign-in for patients has been a large patient satisfier that greatly improved our scores. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clockwise MD is very user friendly, staff needed minimal training and the set-up from the company was wonderfully easy! #### Cons The software works as long as your staff is using it properly. Keeping track of where your patients are in the process is key to the process working correctly. If I have any critiques they would center around the program itself, there are times that administrators can have difficulty resetting accounts for staff. The customer service crew has been amazing in making up for this. --- ### Relatively easy to implement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think we were the first organization to implement number in line instead of average wait time and the technical support was helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It gives different options such as average wait time and/or number in line. #### Cons There was a bit of a learning curve to implement and the documentation was somewhat not easy to read. --- ### Easy to integrate and use with helpful guidance from the Clockwise.MD team! - Overall rating: 5/5 - Reviewer: Amber A. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered We have experienced no major issues during the implementation and ongoing use of this software. Everything has been an easy and seamless process. Any modifications that were requested were completed timely and professionally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use! It's easy for the patient and staff! Whenever implementing a new process there is always concern about the impact on workflow. After go live, the feedback from staff was all very positive and that it was easier to use than they expected. It's customizable to meet our needs and we can managing most of the needs on our own! --- ### Clockwise is a helpful program that enhances the patient experience for our clinics. - Overall rating: 4/5 - Reviewer: Jonathan M. - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered Helps us set expectations for our staff, providers, and patients. Gives us good data to evaluate our processes and provides an added convenience to our offerings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Provides accurate wait times for our staff and patients. Gives us good data to examine productivity and areas of opportunity. #### Cons When extracting data it is not always easy to filter down to lower levels. Wish certain features could be even more customized (limiting staff ability to schedule during certain times, etc.) --- Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/medical/clockwise-md-profile/reviews/) ## Other Top Recommended Medical Scheduling Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **233** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **223** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **193** times [Elation](https://www.softwareadvice.com/medical/elation-emr-profile/) **3.8** (83) Recently recommended **122** times Stuck Between Options? Our experts can help you compare Experity Patient Engagement with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice