Interface feels outdated at times, lack of advanced features such as insurance verification and online registration.

Easy interface for patients to navigate, healthcare-specific features for managing patient flow, integration with website, integration with (some) EMR systems, NPS survey system.

Great software but could be better if the developers were open to simple requests from users.

It's easy to use for most people. Patients like being able to sign in online from home.

Its a pain to have to navigate to different screens.

Innovative company, reliably functional program and superior customer service.

Clockwise has been an amazing addition to our urgent cares.

How I pay this much for a software that does not invest it's money into a better-looking UI is beyond me.

The ease of use from the consumer side is great, and we see higher conversion numbers than with other platforms.

Our online reservation patients wait less time to start their visit than our walk in patients do. The text survey is a great and very useful feature.

The mobile functionality, the text features. The customer service and ability to make changes to benefit my system.

Our front line staff have only wonderful things to say, and Clockwise has done a fantastic job ensuring this product works best for us.

Easy to integrate and use with helpful guidance from the Clockwise.

It helps patients to check in faster and keeps them in a timely order to help staff out.

Great staff and support teams. Easy to reach and work to resolve any issues  or questions quickly.

Poor customer support and unwilling to make minimal changes to API based on customer request.

I really enjoy it's user friendliness. I love that it can be easily accessed on your phone for notes and any other documentation.

It is so easy to use and the price is amazing. LOVE LOVE LOVE this product.

I didn't need a lot of integrations in order to run a multi-person practice. I like the colorful icons and plainspeak tabs.

No need for notes or documents, just make an appointment and send in the bill. The calendar is very clunky and hard to use.

I appreciate the ease of access and navigation to all the important pieces of my client's files.

I like that it feels pretty intuitive once everything is set up. I don't have any complaints and anything that I did need help with, customer service was really great about helping with.

Excellent and personal customer support. Great for therapists in private practic.

Ease for clients...super user friendly. Love the session notes that we can share with the clients.

The icons are attractive and the organization of the different functions are easily accessible. I absolutely love the Wiley treatment planners.

I enjoy that it's very user friendly and customizable. With support from your customer service rep, you really can get the most out of your experience with the product.

I love CounSol because it is very easy to navigate and use. The interface is simple, the format for the progress is perfect, objectives are attached to the notes, overall it is vital for my practice.

I love the progress notes, treatment plans, and much more. Plus, if I've needed any of my own forms added such as a discharge form CounSol has been wonderful to add into the program.

Counsel is easy to use and helps me run my practice in a efficient and effective way. Customer service is wonderful and have always helped me with any problems I might be having.

The software is user friendly and intuitive. It’s easy to set up and certainly streamlines the documenting process for psychotherapists.

They also do have a tendency to feel confused about the many features available to them and some need a walk through in the beginning.

This EHR paid attention to the smallest detail which makes a big difference with the ease of use. I love the journaling feature and the ability to edit my own documents.

My overall experience has been great. The customer service has been outstanding and very responsive.

I have trouble with the app when it comes to scheduling appointments.

Sometimes it is confusing when trouble shooting client balances. Not getting alerts when someone requests apt through the client portal.

I love working with CounSol - particularly their customer service is excellent. It's easy to get someone on the phone to help you, and the system is easy to use.

Ease of the software, my customer representative is amazing, love the new visual charts on the main page.

My customer service person has been responsive and super helpful with all my questions and got me up and running quickly. He’s also very patient and helpful with the variety of questions I give him.

Counsol is the most complete, user friendly and affordable EHR I found available, created for the therapist who is also does billing, instead of expecting you to have a separate billing dept.

Overall I've had a great experience and appreciate the staff that helps me navigate any complications I may encounter along the way.

Very easy to work with and helps me focus on the parts of my company I love, and this site helps take care of the details.

The reason for that is my customer service rep. How can I complain, when I don't understand something in the program he is there so quickly to walk me through it.

The customer support has been great when I've utilized it. I will be in contact with them again as I work towards utilizing all of the features effectively.

This program allows for secured confirmation and storage of confidential material. The program is cost effective.

Customer service is great. They are on top of their product and the improvements they make to the site do not require interruptions for me.

The EMR itself has a great layout and is intuitive to use, isn't complicated yet has everything you could need. And the best part is that it's very reasonably priced.

The software is very user friendly and I am excited about the new updates.

It’s more a problem with the whole landscape in the counseling software marketplace.

I absolutely LOVE how easy it is to file a claim and record a paid claim. Also, I love how easy it is to send out mass emails/announcements as secured messages.

I love that it is people friendly and it does every thing I could not do without a program. I love the reminders and birthday shout outs.

SENSITIVE CONTENT HIDDEN] had been awesome and quickly responds to my questions as provides excellent support for my use of the platform.

The video within the portal is kind of glitchy and hit and miss. Sometimes I'll have to switch over to Zoom to meet with a client.

Anytime I have a question, they are very responsive and effective in resolving my needs. I anticipate continuing to use this service for the life of my practice.

The accounting program can be a little confusing when trying to determine a problem when something is incorrect.

Hands down the functionality, ease of use, and price for everything is more than reasonable and worth every penny.

I love the appointment reminders for clients, which helps to improve appointment attendance.

The ease of using Counsol it amazing. I have everything I need at my fingertips and can do all I need to do in order to successfully treat clients.

US Dollar

Experity Patient Engagement provides cloud-based, white-labeled, online self-scheduling, eRegistration, queue management, and reputation management software solutions for urgent care clinics, health systems, hospitals, outpatient laboratory clinics, and primary/specialty care clinics.


Experity’s patient engagement platform is integrated into clinic websites and allows patients to self-schedule appointments, register online, and check actual wait times from any electronic device or at check-in with in-lobby screens. Clinics manage walk-ins and self-schedulers from one system and send text reminders and alerts to engage with patients as they wait from a location of their choice.


Survey tools allow clinics to manage brand reputation, promote patient retention, and improve their online presence with automatic SMS-based patient surveys after every visit. Content and timing of text messages can be customized for real-time performance and satisfaction feedback, and for patient follow-up tracking.


This solution provides door-to-door benchmarks and reports for clinic visibility into performance and trends.



LongDescription

Surveys & Feedback

Mobile Alerts

SMS Messaging

Waiting Time Tracking

Communication Management

Customer Database

Patient Flow Management

Discharge Management

Multi-Location

Self Service Portal

Mobile Access

Historical Reporting

Client Portal

Real-Time Notifications

Alerts/Notifications

Reminders

Real Time Reporting

Monitoring

Appointment Management

Appointment Scheduling

Mac OS

Web browser (OS agnostic)

Windows 8

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Experity Patient Engagement

Live Online

Documentation

VOTED BEST VALUE AWARD By Capterra!!! Top Choice for Practice Management!  Personalized. Efficient. Complete. Online practice management exactly the way you want it. Offering live online chat & video sessions, custom questionnaires & forms, email messaging, scheduling and calendar, billing and invoicing, treatment plans, and more. Try Us Today to see if you like it as much as our current members do!! Now offering 14 Day Free Trial! (No credit card required). 


Users can configure a client web portal that allows patients to view emails from users' practices, schedule appointments, pay bills and write in a patient journal. Clients can also access online video and chat sessions with their practitioner. Clients can also receive automated appointment reminders via email, text message or phone recording.  


CounSol.com also offers configurable client forms, practice terms and policy agreements, which clients can fill out online. 

Pricing is per user per month. Support includes an account manager, email and phone support.

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.


Treatment Planning

Document Templates

Employee Management

Electronic Payments

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Task Scheduling

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Calendar Management

Template Management

Scheduling

Assessment Management

EMR/EHR

E-Prescribing

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Forms Management

Workflow Management

Initial Assessments

Activity Dashboard

Reporting & Statistics

Medical Billing

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Compliance Tracking

Progress Reports

Claims Management

Customizable Forms

Records Management

Multi-Provider Practice

Document Management

Client Management

Therapy Notes

For Group Therapy

Progress Notes

Notes Management

Windows 10

Standard - $49.95/month
(Best for practices that  do not accept insurance)

Standard Plus - $59.95/month
(Best for private practices that accept insurance) 

Premium - $64.95/month
(Offer online video and chat sessions, don't accept insurance)

Premium Plus - $69.95/month
(Accept insurance and offer online video and chat sessions)

Experity Patient Engagement vs CounSol.com

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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