# CollaborateMD Software Reviews, Demo & Pricing - 2026

> Review of CollaborateMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/collaboratemd-profile

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CollaborateMD

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Overview

[Reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/collaboratemd-profile/alternatives/)

# CollaborateMD 2026: Benefits, Features & Pricing

Wondering if CollaborateMD is right for your practice?

Our Medical Billing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

CollaborateMD

4.1

[(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $235.00 per month

### About CollaborateMD

Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and practice management solution that streamlines billing and coding processes, reduces administrative burdens, and optimizes reimbursements. From appointment scheduling to payment posting, CollaborateMD equips practices and billing services with the tools and control necessary to run their business efficiently.

Key features include real-time claim submission, front-end claim scrubbing, patient eligibility checks, claim tracking, follow-up, and task management tools. A built-in clearinghouse provides deeper insights and faster claims resolution.

CollaborateMD also offers patient-friendly tools such as registration/intake forms, patient responsibility estimates, prompt-pay discounts, patient-directed payment plans, and a convenient online portal. These features not only increase patient payments but also boost patient satisfaction. Seamless integration with electronic health record (EHR) systems ensures that clinical and billing processes are streamlined, eliminating the need for manual data entry. An 837 file import feature allows you to export files directly...

from your EHR into your CollaborateMD account, automatically creating claims and reducing errors. With more than 125 available reports and the option to create custom dashboards, CollaborateMD enables you to monitor key performance indicators and the financial health of your practice or business and share securely with staff. The software supports unlimited growth, making it suitable for any size or specialty and offers enhanced user control and unlimited users. CollaborateMD protects all data with the highest form of security and stays up to date on medical coding regulations, including HIPAA. Whether you’re scheduling patients, managing claims review and corrections, posting payments, or generating financial reports, CollaborateMD is an easy-to-learn, secure software that automates front-office and back-end billing tasks, so you can focus on what matters most—providing care or support to those clients helping patients.

Wondering if CollaborateMD is right for your practice?

Our Medical Billing Software selection experts can help you in 15 minutes or less.

## CollaborateMD User Interface

## Popular CollaborateMD Alternatives

Main Product

CollaborateMD

4.1

[(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   3.96Value for money
-   3.84Customer support
-   3.98Functionality

Pricing

Starting at $235.00 per month

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.9

[(1372)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.65Value for money
-   3.75Customer support
-   3.83Functionality

Pricing

Available upon request

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.55Value for money
-   3.63Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.19Value for money
-   4.21Customer support
-   4.22Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/)

4.5

[(128)](https://www.softwareadvice.com/medical/ezclaim-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.46Value for money
-   4.53Customer support
-   4.45Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.56Value for money
-   4.49Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

## CollaborateMD Pricing and Plans

Starting price: $235.00 per month

Free Trial

Free Version

Starter

$235.00

per month

Plan includes:

-   75 MB Document Cloud Storage
-   Appointment Scheduler
-   Built-in Clearinghouse Edits
-   Business Intelligence Reports
-   Central
-   Cmd2go ( Mobile App)
-   Free Preferred EHR Interface
-   In-App Credit Card Processing
-   Patient Payment Plans
-   Real-Time Claim Submission

Read More

Basic

Pricing available upon request

Plan includes:

-   150 MB Document Cloud Storage
-   200 MB Document Cloud Storage
-   75 MB Document Cloud Storage
-   Appointment Scheduler
-   Built-in Clearinghouse Edits
-   Business Intelligence Reports
-   Central
-   Claim Follow-up and Task Management
-   Claim Scrubbing
-   Cmd2go ( Mobile App)

Read More

Growth

Pricing available upon request

Plan includes:

-   200 MB Document Cloud Storage
-   75 MB Document Cloud Storage
-   Appointment Scheduler
-   Built-in Clearinghouse Edits
-   Business Intelligence Reports
-   Central
-   Claim Follow-up & Task Management
-   Claim Scrubbing
-   Cmd2go ( Mobile App)
-   Custom Report Builder

Read More

Unlimited

Pricing available upon request

Plan includes:

-   250mb Document Cloud Storage
-   75 MB Document Cloud Storage
-   Appointment Scheduler
-   Built-in Clearinghouse Edits
-   Business Intelligence Reports
-   Central
-   Claim Follow-up & Task Management
-   Claim Scrubbing
-   Cmd2go ( Mobile App)
-   Custom Report Builder

Read More

Medical Billing and Labs

Pricing available upon request

Plan includes:

-   Appointment Scheduler
-   Built-in Clearinghouse Edits
-   Central Business Intelligence Reports (Report Builder)
-   Claim Follow-Up and Tracking
-   First Tax ID Set-Up
-   Free Preferred Partners EHR Interface
-   In-App Credit Card Processing & Online Patient Payment Portal
-   Patient Payment Plans
-   Real-Time Claim Submission
-   Report Snap and Share

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## CollaborateMD Features

-   Popular features found in Medical Billing
    
    Billing & Invoicing
    
    Claims Management
    
    Code & Charge Entry
    
    Compliance Tracking
    
    Dunning Management
    
    Insurance Eligibility Verification
    
    Practice Management
    
    Quotes/Estimates
    
    Remittance Advice
    
-   More features of CollaborateMD
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Calendar Management
    
    Claims Scrubbing
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customizable Dashboard
    
    Customizable Reports
    
    Customizable Templates
    
    Document Management
    
    Document Storage
    
    Electronic Payments
    
    EMR/EHR
    
    Financial Management
    
    For Chiropractors
    
    For Medical Purposes
    
    Forms Management
    
    For Substance Abuse Therapy
    
    Healthcare Compliance
    
    HIPAA Compliant
    
    Invoice History
    
    Live Chat
    
    Medical Billing
    
    Medication Management
    
    Multi-Location
    
    Multi-Physician
    
    Online Intake Forms
    
    Patient Engagement
    
    Patient Intake
    
    Patient Management
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Collection
    
    Physician Scheduling
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Role-Based Permissions
    
    Scheduling
    
    Secure Data Storage
    
    Self Service Portal
    
    SMS Messaging
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Workflow Management
    

## CollaborateMD Integrations

Practice Fusion

Integration rated 3.8 from 14 reviews

Elation

Integration rated undefined from -1 review

Kipu

Integration rated undefined from -1 review

Amazing Charts

Integration rated undefined from -1 review

Alleva

Integration rated undefined from -1 review

Hello Health

Integration rated undefined from -1 review

See all 12 integrations

## CollaborateMD User Reviews

Overall Rating

4.1

Ratings Breakdown

5

59%

4

19%

3

4%

2

6%

1

12%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

3.8

Functionality

4.0

Vishal P.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

CollaborateMD is just excellent..!!

5

My overall experience very good because however software is build. User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

CollaborateMD is one of the best application that I used in my medical billing journey. It is very user friendly. Simple and excellent.

Cons:

Till now I am not able to find any glitch in this software. I just love this medical billing application.

Reasons for switching to CollaborateMD

Got very good feedback regarding CollaborateMD before buying it.

Read More

TB

Traci B.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Reviewed October 2025

LONG TIME CLIENT

4

I have been using this system since 2011. It is pretty easy to use and set up for my clients. The payment portal would be a nice feature to use but you need to offer more than just Global Payments to use with it.

Ratings Breakdown

5

Ease of use

3

Value for money

2

Customer support

4

Functionality

Pros:

It has been pretty easy to use since I first started using it in 2011. It allows me to get my clients into the system and bill out their claims quickly without a lot of startup costs.

Cons:

I am not impressed with the lack of knowledge of the support staff, especially since the sale of the company. This has been an unfortunate change. I really dislike the credit card processor that CMD has chosen to use in their payment portal. They need to have more than one option for this feature. Because you use Global Payments and they charge a bunch of unnecessary fees, NONE of my clients chose to use the payment portal in CMD. It would be nice to be able to email statements without having to use the payment portal.

Reasons for choosing CollaborateMD

I still use Crystal for the Optometry clients because that is specifically designed for Optometry practices. I chose CMD because I could get my clients started in it quickly for not a lot of upfront charges.

Reasons for switching to CollaborateMD

YOU DO NOT HAVE THE NAME LISTED ABOVE. It was Telecom Telecomputer Systems. You need to have an "other" option in the list. This review would not let me move on from this page without entering something up there. So TelQ is not correct but it's what I had to chose.

Vendor Response

Hi Traci, Thank you for trusting CollaborateMD since 2011—we greatly value your loyalty. We’re glad the system has continued to help you onboard clients and process claims easily. We also hear your concerns about support and the payment portal, and we understand how important flexibility and cost are to your clients. Your feedback is invaluable, and we’ll continue working to improve these areas. - CollaborateMD

Replied October 2025

Read More

MK

Mikey K.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

STAY AWAY!

1

Terrible. I wish I knew what we were getting into before signing. They are also extremely inflexible with a contract. I would not sign one again.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Collaborate is a very complicated system that does not support its customers. I cannot give you a positive thing.

Cons:

They are extremely hard to work with, they over sale you on the capabilities of the system, and still charge per MB to store documents like we are back in the early 2000's. I have never though billing was hard until we switched to this system. Trying to get any support is impossible and their response times are extremely slow. Would not recommend this to anyone.

Reasons for switching to CollaborateMD

AMD and Practice Fusion would no longe work with each other.

Read More

JA

Jazmine A.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed October 2025

Easy to navigate, Customizable Reports, 100% Recommend

4

Love CollaborateMD, we recommend this system to all of our clients -- we've been using this system for over 5 years.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

We love CollaborateMD's customizable reporting. The system is easy to use and also very easy navigate.

Cons:

Sometimes getting accurate number on the reporting, but you have to really choose the right data fields and filters when creating custom reports.

Reasons for switching to CollaborateMD

Customizable Reporting, Ability to handle Volume, Ease of Access

Vendor Response

Hi Jasmine, Thank you for being a loyal CollaborateMD user for over 5 years! We’re thrilled to hear you value the customizable reporting, ease of use, and navigation. We appreciate your note on selecting the right data fields and filters, and we’ll continue working to make reporting even more intuitive. Your recommendation means a lot to us! - CollaborateMD

Replied October 2025

Read More

SA

Sandy A.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Reviewed October 2025

Amazing Practice Management Software

5

Customer support is excellent and it always there if you have any questions. It also has a built-in schedule.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Payments are posted quickly and easily are deducted from the patient's account. The program easily integrates with practice fusion and its bi-directional.

Cons:

A bit of going back and forth within patient and claims section. Wish it would be combined into one.

Reasons for switching to CollaborateMD

Integrated with Practice fusion and auto posting EOBs

Vendor Response

Hi Sandy, thank you for sharing your experience! We’re happy to hear CollaborateMD’s integration with Practice Fusion and auto-posting features have been valuable for your workflow. We appreciate your feedback about patient and claim navigation—it’s helpful as we look for ways to make the platform even more seamless. We’re also glad our support team has been there when you need them!

Replied October 2025

Read More

JL

Julian L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

10 years ago, it's a OK PM, today stay away

1

We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. The first few years were pretty OK. After they sold to Denver, it's down hill.

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Simple, very little functions BUT has quite a few reports. It works OK most payor but you might run into problem with some payors.

Cons:

If you discover a bug, they don't have developer or refuse to fix it. If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you. They do the bs, will review future date a week from now and that's a week is forever. They DO NOT have the heart to help you although they take the fees. Suports is in layers over layers - goal is to stone wall.

Reasons for choosing CollaborateMD

Coz alternative wasn't availabe at that time.

Read More

RM

Regine M.

Verified reviewer

Executive Office

11-50 employees

Used daily for less than 12 months

Reviewed September 2025

Director of Luck of Billing

5

collaborate MD is a great option for medical billing practices. From onboarding clients to sending out the first batch of claims it has been easy transitions and accurate set ups. The customer service is also very knowledgeable and helpful.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Collaborate MD is so intuitive and able to be customized to each specialty to provide accuracy for our billing practice. The security and ease of use is the best!

Cons:

We do not have any cons for collaborate md. It is a great tool for making the biggest impact in your practice.

Reasons for switching to CollaborateMD

Ease of process was our main reason for switching.

Vendor Response

Thank you for your wonderful feedback! We’re thrilled to hear CollaborateMD has been intuitive, secure, and impactful for your practice. It’s great to know our onboarding process and customer support have made your experience smooth and successful. We truly appreciate your partnership!

Replied October 2025

Read More

JV

JUDITH V.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

Best Software Ever!

5

Overall, CollaborateMD is a reliable and effective billing solution, especially for small to mid-sized healthcare practices. It simplifies claim submission and tracking, reduces billing errors, and supports faster reimbursements. Despite a few limitations, my overall experience has been positive, and it remains a solid option for managing medical billing and collections efficiently.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

CollaborateMD offers a user-friendly interface that makes navigating billing and claim management efficient. The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations. I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly.

Cons:

While the system is generally efficient, certain features can feel outdated compared to newer billing platforms. Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally require manual adjustments. Additionally, the system could benefit from more robust automation tools for recurring billing tasks.

Vendor Response

Thank you for your thoughtful and detailed feedback! We’re thrilled to hear that CollaborateMD’s ease of use, real-time eligibility checks, and reporting tools have helped streamline your billing operations. We appreciate your suggestions regarding automation and reporting customization — input like yours helps us continue enhancing the platform to better serve practices like yours. We’re grateful for your trust in CollaborateMD!

Replied October 2025

Read More

PY

Paul Y.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Reviewed October 2025

Satisfied urologist

5

Overall I favor Collaborate MD greatly. The integration with our EMR is great. The ease of use is great. The support is very helpful. I have recommended this to other practices.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The system is efficient and easy to use for claims processing and payment processing. Customer support is very good. The integration with our EMR is excellent. The value for our money is excellent.

Cons:

It has taken a bit of time to figure out how to generate reports in the specific manner that we want the reports display. Customer support has been helpful with this.

Reasons for switching to CollaborateMD

Cost, quality of product, EMR integration.

Vendor Response

Hi Paul, Thank you for sharing your experience! We’re glad to hear you’re finding value in CollaborateMD’s ease of use, integrations, and support. We appreciate your recommendation and are happy our team could assist with reporting needs. Your feedback helps us continue improving! -CollaborateMD

Replied October 2025

Read More

LD

LeZell D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Reviewed October 2025

Billing Manager

3

daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

The program is user friendly, it has help desk and written documents to help you learn how to perform a task

Cons:

it's is an older system and has less automation, it could use more hyperlinks inside the menu's to help jump from one menu to another within seconds

Vendor Response

Hi LeZell, Thank you for your feedback! We’re glad to hear you find CollaborateMD user-friendly and appreciate the help desk and learning resources. We understand your desire for more automation and faster navigation, and your input helps guide our ongoing system improvements. We appreciate your continued use and trust in CollaborateMD.

Replied October 2025

Read More

Showing 1 - 10 of 113 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)

## CollaborateMD Popular Comparisons

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