# CollaborateMD Software Reviews, Demo & Pricing - 2026 > Review of CollaborateMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/collaboratemd-profile --- [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / CollaborateMD Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/collaboratemd-profile/alternatives/) # CollaborateMD 2026: Benefits, Features & Pricing Wondering if CollaborateMD is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CollaborateMD 4.1 [(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/) FrontRunner 2026 Pricing Starting at $235.00 per month ### About CollaborateMD Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and practice management solution that streamlines billing and coding processes, reduces administrative burdens, and optimizes reimbursements. From appointment scheduling to payment posting, CollaborateMD equips practices and billing services with the tools and control necessary to run their business efficiently. Key features include real-time claim submission, front-end claim scrubbing, patient eligibility checks, claim tracking, follow-up, and task management tools. A built-in clearinghouse provides deeper insights and faster claims resolution. CollaborateMD also offers patient-friendly tools such as registration/intake forms, patient responsibility estimates, prompt-pay discounts, patient-directed payment plans, and a convenient online portal. These features not only increase patient payments but also boost patient satisfaction. Seamless integration with electronic health record (EHR) systems ensures that clinical and billing processes are streamlined, eliminating the need for manual data entry. An 837 file import feature allows you to export files directly... from your EHR into your CollaborateMD account, automatically creating claims and reducing errors. With more than 125 available reports and the option to create custom dashboards, CollaborateMD enables you to monitor key performance indicators and the financial health of your practice or business and share securely with staff. The software supports unlimited growth, making it suitable for any size or specialty and offers enhanced user control and unlimited users. CollaborateMD protects all data with the highest form of security and stays up to date on medical coding regulations, including HIPAA. Whether you’re scheduling patients, managing claims review and corrections, posting payments, or generating financial reports, CollaborateMD is an easy-to-learn, secure software that automates front-office and back-end billing tasks, so you can focus on what matters most—providing care or support to those clients helping patients. Wondering if CollaborateMD is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. ## CollaborateMD User Interface ## Popular CollaborateMD Alternatives Main Product CollaborateMD 4.1 [(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 3.96Value for money - 3.84Customer support - 3.98Functionality Pricing Starting at $235.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1370)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/) 4.5 [(128)](https://www.softwareadvice.com/medical/ezclaim-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.46Value for money - 4.53Customer support - 4.45Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## CollaborateMD Pricing and Plans Starting price: $235.00 per month Free Trial Free Version Starter $235.00 per month Plan includes: - 75 MB Document Cloud Storage - Appointment Scheduler - Built-in Clearinghouse Edits - Business Intelligence Reports - Central - Cmd2go ( Mobile App) - Free Preferred EHR Interface - In-App Credit Card Processing - Patient Payment Plans - Real-Time Claim Submission Read More Basic Pricing available upon request Plan includes: - 150 MB Document Cloud Storage - 200 MB Document Cloud Storage - 75 MB Document Cloud Storage - Appointment Scheduler - Built-in Clearinghouse Edits - Business Intelligence Reports - Central - Claim Follow-up and Task Management - Claim Scrubbing - Cmd2go ( Mobile App) Read More Growth Pricing available upon request Plan includes: - 200 MB Document Cloud Storage - 75 MB Document Cloud Storage - Appointment Scheduler - Built-in Clearinghouse Edits - Business Intelligence Reports - Central - Claim Follow-up & Task Management - Claim Scrubbing - Cmd2go ( Mobile App) - Custom Report Builder Read More Unlimited Pricing available upon request Plan includes: - 250mb Document Cloud Storage - 75 MB Document Cloud Storage - Appointment Scheduler - Built-in Clearinghouse Edits - Business Intelligence Reports - Central - Claim Follow-up & Task Management - Claim Scrubbing - Cmd2go ( Mobile App) - Custom Report Builder Read More Medical Billing and Labs Pricing available upon request Plan includes: - Appointment Scheduler - Built-in Clearinghouse Edits - Central Business Intelligence Reports (Report Builder) - Claim Follow-Up and Tracking - First Tax ID Set-Up - Free Preferred Partners EHR Interface - In-App Credit Card Processing & Online Patient Payment Portal - Patient Payment Plans - Real-Time Claim Submission - Report Snap and Share Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CollaborateMD Features - Popular features found in Medical Billing Billing & Invoicing Claims Management Code & Charge Entry Compliance Tracking Dunning Management Insurance Eligibility Verification Practice Management Quotes/Estimates Remittance Advice - More features of CollaborateMD Activity Dashboard Alerts/Notifications API Appointment Management Appointment Scheduling Automated Scheduling Calendar Management Claims Scrubbing Confirmations/Reminders Credit Card Processing Customizable Dashboard Customizable Reports Customizable Templates Document Management Document Storage Electronic Payments EMR/EHR Financial Management For Chiropractors For Medical Purposes Forms Management For Substance Abuse Therapy Healthcare Compliance HIPAA Compliant Invoice History Live Chat Medical Billing Medication Management Multi-Location Multi-Physician Online Intake Forms Patient Engagement Patient Intake Patient Management Patient Portal Patient Records Management Patient Scheduling Payment Collection Physician Scheduling Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Secure Data Storage Self Service Portal SMS Messaging Task Management Task Scheduling Third-Party Integrations Workflow Management ## CollaborateMD Integrations Practice Fusion Integration rated 3.8 from 14 reviews Elation Integration rated undefined from -1 review Kipu Integration rated undefined from -1 review Amazing Charts Integration rated undefined from -1 review Alleva Integration rated undefined from -1 review Hello Health Integration rated undefined from -1 review See all 12 integrations ## CollaborateMD User Reviews Overall Rating 4.1 Ratings Breakdown 5 59% 4 19% 3 4% 2 6% 1 12% Secondary Ratings Ease of Use 4.1 Value for money 4.0 Customer support 3.8 Functionality 4.0 Vishal P. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 6 months Review source Reviewed August 2022 CollaborateMD is just excellent..!! 5 My overall experience very good because however software is build. User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CollaborateMD is one of the best application that I used in my medical billing journey. It is very user friendly. Simple and excellent. Cons: Till now I am not able to find any glitch in this software. I just love this medical billing application. Reasons for switching to CollaborateMD Got very good feedback regarding CollaborateMD before buying it. Read More TB Traci B. Verified reviewer Medical Practice Self-Employed Used daily for more than 2 years Reviewed October 2025 LONG TIME CLIENT 4 I have been using this system since 2011. It is pretty easy to use and set up for my clients. The payment portal would be a nice feature to use but you need to offer more than just Global Payments to use with it. Ratings Breakdown 5 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: It has been pretty easy to use since I first started using it in 2011. It allows me to get my clients into the system and bill out their claims quickly without a lot of startup costs. Cons: I am not impressed with the lack of knowledge of the support staff, especially since the sale of the company. This has been an unfortunate change. I really dislike the credit card processor that CMD has chosen to use in their payment portal. They need to have more than one option for this feature. Because you use Global Payments and they charge a bunch of unnecessary fees, NONE of my clients chose to use the payment portal in CMD. It would be nice to be able to email statements without having to use the payment portal. Reasons for choosing CollaborateMD I still use Crystal for the Optometry clients because that is specifically designed for Optometry practices. I chose CMD because I could get my clients started in it quickly for not a lot of upfront charges. Reasons for switching to CollaborateMD YOU DO NOT HAVE THE NAME LISTED ABOVE. It was Telecom Telecomputer Systems. You need to have an "other" option in the list. This review would not let me move on from this page without entering something up there. So TelQ is not correct but it's what I had to chose. Vendor Response Hi Traci, Thank you for trusting CollaborateMD since 2011—we greatly value your loyalty. We’re glad the system has continued to help you onboard clients and process claims easily. We also hear your concerns about support and the payment portal, and we understand how important flexibility and cost are to your clients. Your feedback is invaluable, and we’ll continue working to improve these areas. - CollaborateMD Replied October 2025 Read More MK Mikey K. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed February 2026 STAY AWAY! 1 Terrible. I wish I knew what we were getting into before signing. They are also extremely inflexible with a contract. I would not sign one again. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Collaborate is a very complicated system that does not support its customers. I cannot give you a positive thing. Cons: They are extremely hard to work with, they over sale you on the capabilities of the system, and still charge per MB to store documents like we are back in the early 2000's. I have never though billing was hard until we switched to this system. Trying to get any support is impossible and their response times are extremely slow. Would not recommend this to anyone. Reasons for switching to CollaborateMD AMD and Practice Fusion would no longe work with each other. Read More JA Jazmine A. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Reviewed October 2025 Easy to navigate, Customizable Reports, 100% Recommend 4 Love CollaborateMD, we recommend this system to all of our clients -- we've been using this system for over 5 years. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: We love CollaborateMD's customizable reporting. The system is easy to use and also very easy navigate. Cons: Sometimes getting accurate number on the reporting, but you have to really choose the right data fields and filters when creating custom reports. Reasons for switching to CollaborateMD Customizable Reporting, Ability to handle Volume, Ease of Access Vendor Response Hi Jasmine, Thank you for being a loyal CollaborateMD user for over 5 years! We’re thrilled to hear you value the customizable reporting, ease of use, and navigation. We appreciate your note on selecting the right data fields and filters, and we’ll continue working to make reporting even more intuitive. Your recommendation means a lot to us! - CollaborateMD Replied October 2025 Read More SA Sandy A. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Reviewed October 2025 Amazing Practice Management Software 5 Customer support is excellent and it always there if you have any questions. It also has a built-in schedule. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Payments are posted quickly and easily are deducted from the patient's account. The program easily integrates with practice fusion and its bi-directional. Cons: A bit of going back and forth within patient and claims section. Wish it would be combined into one. Reasons for switching to CollaborateMD Integrated with Practice fusion and auto posting EOBs Vendor Response Hi Sandy, thank you for sharing your experience! We’re happy to hear CollaborateMD’s integration with Practice Fusion and auto-posting features have been valuable for your workflow. We appreciate your feedback about patient and claim navigation—it’s helpful as we look for ways to make the platform even more seamless. We’re also glad our support team has been there when you need them! Replied October 2025 Read More JL Julian L. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed January 2026 10 years ago, it's a OK PM, today stay away 1 We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. The first few years were pretty OK. After they sold to Denver, it's down hill. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Simple, very little functions BUT has quite a few reports. It works OK most payor but you might run into problem with some payors. Cons: If you discover a bug, they don't have developer or refuse to fix it. If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you. They do the bs, will review future date a week from now and that's a week is forever. They DO NOT have the heart to help you although they take the fees. Suports is in layers over layers - goal is to stone wall. Reasons for choosing CollaborateMD Coz alternative wasn't availabe at that time. Read More AC Annette C. Verified reviewer Medical Practice 11-50 employees Used daily for less than 6 months Reviewed May 2025 Training is taking too long and inadequate 1 Supposedly I can reach out to my trainer and my representative. I have called my representative and emailed him several times for help. When I go to the chat or help desk they won't talk to me without going to my trainer who I have also emailed. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Ability to enter claims quickly without having to go from platform to platform. Other than that I find it confusing to use. Cons: I cannot get anyone to answer my emails. I get trained for one hour per week and then I have to struggle alone until the next training. My business is in limbo. I really do not think my trainer has ever entered a claim so they really can't see what I see and do not understand what I am talking about. There was a problem with an ERA last week and I cannot settle the claim because he didn't know how to deal with it. He never followed up with me to let me know how to proceed. Reasons for choosing CollaborateMD They sold me on the customer service and the one on one training I would receive. Unfortunately, I didn't realize they only had one trainer and I was going to be at his mercy for training and information. Vendor Response Thank you for your feedback. We’re glad you find value in being able to enter claims efficiently, but we’re truly sorry to hear about your training and support experience. What you described is not the level of service we aim to provide. Your concerns about limited training availability, lack of follow-up, and communication gaps are being taken seriously. We understand the impact this has on your business and are working to address these issues internally. I have passed along our info to our customer support team so we can assist you more effectively and work toward a resolution. We appreciate your honesty and the opportunity to improve. — The CollaborateMD Team Replied May 2025 Read More RM Regine M. Verified reviewer Executive Office 11-50 employees Used daily for less than 12 months Reviewed September 2025 Director of Luck of Billing 5 collaborate MD is a great option for medical billing practices. From onboarding clients to sending out the first batch of claims it has been easy transitions and accurate set ups. The customer service is also very knowledgeable and helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Collaborate MD is so intuitive and able to be customized to each specialty to provide accuracy for our billing practice. The security and ease of use is the best! Cons: We do not have any cons for collaborate md. It is a great tool for making the biggest impact in your practice. Reasons for switching to CollaborateMD Ease of process was our main reason for switching. Vendor Response Thank you for your wonderful feedback! We’re thrilled to hear CollaborateMD has been intuitive, secure, and impactful for your practice. It’s great to know our onboarding process and customer support have made your experience smooth and successful. We truly appreciate your partnership! Replied October 2025 Read More LS Lindsey S. Verified reviewer Medical Practice Self-Employed Used daily for less than 6 months Reviewed June 2025 Business Owner 3 The system may be great once I get it set up to work like it needs too. There are so many errors still happening and I need proper assistance to make sure things are updated to make sure it's working the way it's supposed too. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: There isn't much to say other than it's user-friendly. Training was sub-par. Getting further assistance on how to make the system work effectively and efficiently is almost non-existent. Everyone I talk to wants examples of problems in the system but NO ONE seems to know how to set up the system properly to avoid issues. Cons: The setup process has been a disaster. Information on how to get the product working efficiently has been a struggle since the beginning. The trainer assigned had very little knowledge and left out so many important details. Reasons for switching to CollaborateMD athena had their own issues. They controlled too much of the money and the claim making it difficult to get things paid. Vendor Response Thank you for your honest feedback. We're glad to hear you find the platform user-friendly, but we're truly sorry that the setup and training experience hasn’t met expectations. We understand how critical it is to get up and running smoothly, and it’s clear we fell short in providing the guidance and support you needed. Your concerns about inconsistent assistance and missing setup details are being taken seriously, and we’re actively working to strengthen our onboarding and training processes. We’d like to help get things on track — It sounds like you have a meeting set up today with one of our implementation managers today. Please reach back out if you still have some more questions after this call. Thank you again for your transparency and the opportunity to do better. — The CollaborateMD Team Replied June 2025 Read More KK Keli K. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Reviewed May 2025 Pluses and minuses for sure 4 Overall it is a fairly good experience. I was very transparent when we signed up for Collab that this implementation period cannot drag out for a month or two and the Collab rep stated she understood that. Here we are a month later. This is honestly ridiculous to drag it out. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: It is user friendly and easy to navigate. I honestly was able to learn more on my own than with assistance. Cons: The implementation is sloppy and drags out. It should not take over a month to get this started. Extremely disappointing. Reasons for choosing CollaborateMD It was the current system used by the billing company. Vendor Response Thank you for your feedback. We're glad you found the system user-friendly and easy to navigate! We apologize for the implementation process not meeting your expectations. Delays like the one you experienced are not what we strive for, especially when clear timelines were discussed. Your concerns are heard, and we're working to improve our onboarding experience. We will pass this feedback along to our Implementation team. Please feel free to reach out to your account rep so we can address this more directly. We appreciate your honesty and the opportunity to improve! — The CollaborateMD Team Replied May 2025 Read More Showing 1 - 10 of 113 Reviews [See All Reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/) ## CollaborateMD Popular Comparisons [Tebra vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/kareo/)[athenaOne vs CollaborateMD](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/collaboratemd/)[RXNT vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/rxnt-emr/)[EZClaim vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/ezclaim/)[Carepatron vs CollaborateMD](https://www.softwareadvice.com/medical/care-patron-profile/vs/collaboratemd/)[ModMed vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/electronic-medical-assistant/)[Jane vs CollaborateMD](https://www.softwareadvice.com/compare/1082-collaboratemd/vs/86099-Jane-App/)[ChiroFusion vs CollaborateMD](https://www.softwareadvice.com/medical/chirofusion-profile/vs/collaboratemd/)[DrChrono vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/drchrono/)[DocVilla vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/docvilla/)[AdvancedMD EHR vs CollaborateMD](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/1082-collaboratemd/)[NextGen Office vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/nextgen/)[Waystar vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/waystar/)[Advanced Data Systems vs CollaborateMD](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/vs/collaboratemd/)[eClinicalWorks vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/eclinicalworks/)[Qualifacts Insync vs CollaborateMD](https://www.softwareadvice.com/compare/1082-collaboratemd/vs/421013-InSync-EMR/)[CureMD vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/curemd/) [Compare All Alternatives](https://www.softwareadvice.com/medical/collaboratemd-profile/alternatives/) ## Other Top Recommended Medical Billing Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **209** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **175** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **144** times [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1033) Recently recommended **65** times Stuck Between Options? 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