--- title: "CollaborateMD Software Reviews, Demo & Pricing - 2026" description: "Review of CollaborateMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/collaboratemd-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / CollaborateMD Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/collaboratemd-profile/alternatives/) # CollaborateMD Review Custom quote 4 plans Wondering if CollaborateMD is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CollaborateMD 4.1 [(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About CollaborateMD Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and practice management solution that streamlines billing and coding processes, reduces administrative burdens, and optimizes reimbursements. From appointment scheduling to payment posting, CollaborateMD equips practices, labs, and billing services with the tools and control necessary to run their business efficiently — with unlimited users at no extra cost. CollaborateMD uses AI to remove friction from your revenue cycle. AI-powered universal data import brings patient, claim, and billing data in from virtually any source or format, while intelligent claim validation catches errors before submission to reduce denials and speed up reimbursement. Real-time A/R visibility and revenue cycle dashboards give practices and billing companies a clear, up-to-date view of financial performance, so nothing falls through the cracks. Other key features include real-time claim submission, front-end claim scrubbing, patient eligibility checks, claim tracking, follow-up, and task management tools. A built-in clearinghouse provides deeper insights and faster claims resolution,... with ERA automation and automated denial workflows keeping payment posting and follow-up moving without manual work. CollaborateMD also supports modern, flexible patient payments alongside traditional card processing, making it easier for patients to pay and for practices to get paid faster. Purpose-built workflows for medical billing companies and labs/LIS integrations round out CollaborateMD's fit for organizations beyond the single practice. Wondering if CollaborateMD is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. ## CollaborateMD User Interface ## Popular CollaborateMD Alternatives Main Product CollaborateMD 4.1 [(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 3.96Value for money - 3.84Customer support - 3.98Functionality Pricing Available upon request Get Price Alternative Product [ChiroTouch](https://www.softwareadvice.com/medical/chirotouch-profile/) 4.1 [(1133)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.74Value for money - 3.88Customer support - 3.97Functionality Pricing Starting at $139.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(466)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.29Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price ## CollaborateMD Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Core Pricing available upon request Plan includes: - Unlimited Eclaims - Appointment Scheduler - Real-Time Claim Submission - Built-in Clearinghouse Edits - Free Preferred EHR Interface - Robust Analytics/ Dashboard - Customizable Reports (125+ Standard Reports) - Patient Payment Plans - 150 MB Document Cloud Storage - In-App Credit Card Processing Read More Optimize Pricing available upon request Plan includes: - Unlimited Eclaims - Appointment Scheduler - Real-Time Claim Submission - Built-in Clearinghouse Edits - Free Preferred EHR Interface - Robust Analytics/ Dashboard - Customizable Reports (125+ Standard Reports) - Patient Payment Plans - 200 MB Document Cloud Storage - In-App Credit Card Processing Read More Pro Pricing available upon request Plan includes: - Unlimited Eclaims - Appointment Scheduler - Real-Time Claim Submission - Built-in Clearinghouse Edits - Free Preferred EHR Interface - Robust Analytics/ Dashboard - Customizable Reports (125+ Standard Reports) - Patient Payment Plans - 1 GB Document Cloud Storage - In-App Credit Card Processing Read More Medical Billing and Labs Pricing available upon request Plan includes: - Real-Time Claim Submission - Built-in Clearinghouse Edits - Customizable Reports (125+ Standard Reports) - Robust Analytics/ Dashboard - Free Preferred EHR Interface - First Tax-ID Set-Up - In-App Credit Card Processing - Secure Payment Portal for Patients - Patient Payment Plans - Unlimited User License Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CollaborateMD Features - Popular features found in Medical Billing Billing & Invoicing Claims Management Code & Charge Entry Compliance Tracking Dunning Management Insurance Eligibility Verification Practice Management Quotes/Estimates Remittance Advice - More features of CollaborateMD Activity Dashboard Alerts/Notifications API Appointment Management Appointment Scheduling Automated Scheduling Calendar Management Claims Scrubbing Confirmations/Reminders Credit Card Processing Customizable Dashboard Customizable Reports Customizable Templates Document Management Document Storage Electronic Payments EMR/EHR Financial Management For Chiropractors For Medical Purposes Forms Management For Substance Abuse Therapy Healthcare Compliance HIPAA Compliant Invoice History Live Chat Medical Billing Medication Management Multi-Location Multi-Physician Online Intake Forms Patient Engagement Patient Intake Patient Management Patient Portal Patient Records Management Patient Scheduling Payment Collection Physician Scheduling Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Secure Data Storage Self Service Portal SMS Messaging Task Management Task Scheduling Third-Party Integrations Workflow Management ## CollaborateMD Integrations Practice Fusion Integration rated 3.8 from 14 reviews Elation Integration rated undefined from -1 review Kipu Integration rated undefined from -1 review Amazing Charts Integration rated undefined from -1 review Alleva Integration rated undefined from -1 review Hello Health Integration rated undefined from -1 review See all 12 integrations ## CollaborateMD User Reviews ## CollaborateMD customer ratings - Overall rating: 4.1/5 - Total reviews: 113 ### Rating distribution - 5 stars: 67 reviews (59%) - 4 stars: 21 reviews (19%) - 3 stars: 5 reviews (4%) - 2 stars: 7 reviews (6%) - 1 star: 13 reviews (12%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.0/5 - Customer support: 3.8/5 - Functionality: 4.0/5 --- ### CollaborateMD is just excellent..!! - Overall rating: 5/5 - Reviewer: Vishal P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience very good because however software is build. User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CollaborateMD is one of the best application that I used in my medical billing journey. It is very user friendly. Simple and excellent. #### Cons Till now I am not able to find any glitch in this software. I just love this medical billing application. #### Reasons for switching to CollaborateMD Got very good feedback regarding CollaborateMD before buying it. --- ### LONG TIME CLIENT - Overall rating: 4/5 - Reviewer: Traci B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using this system since 2011. It is pretty easy to use and set up for my clients. The payment portal would be a nice feature to use but you need to offer more than just Global Payments to use with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It has been pretty easy to use since I first started using it in 2011. It allows me to get my clients into the system and bill out their claims quickly without a lot of startup costs. #### Cons I am not impressed with the lack of knowledge of the support staff, especially since the sale of the company. This has been an unfortunate change. I really dislike the credit card processor that CMD has chosen to use in their payment portal. They need to have more than one option for this feature. Because you use Global Payments and they charge a bunch of unnecessary fees, NONE of my clients chose to use the payment portal in CMD. It would be nice to be able to email statements without having to use the payment portal. #### Reasons for choosing CollaborateMD I still use Crystal for the Optometry clients because that is specifically designed for Optometry practices. I chose CMD because I could get my clients started in it quickly for not a lot of upfront charges. #### Reasons for switching to CollaborateMD YOU DO NOT HAVE THE NAME LISTED ABOVE. It was Telecom Telecomputer Systems. You need to have an "other" option in the list. This review would not let me move on from this page without entering something up there. So TelQ is not correct but it's what I had to chose. #### Vendor response Hi Traci, Thank you for trusting CollaborateMD since 2011—we greatly value your loyalty. We’re glad the system has continued to help you onboard clients and process claims easily. We also hear your concerns about support and the payment portal, and we understand how important flexibility and cost are to your clients. Your feedback is invaluable, and we’ll continue working to improve these areas. - CollaborateMD Replied October 2025 --- ### STAY AWAY! - Overall rating: 1/5 - Reviewer: Mikey K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Terrible. I wish I knew what we were getting into before signing. They are also extremely inflexible with a contract. I would not sign one again. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Collaborate is a very complicated system that does not support its customers. I cannot give you a positive thing. #### Cons They are extremely hard to work with, they over sale you on the capabilities of the system, and still charge per MB to store documents like we are back in the early 2000's. I have never though billing was hard until we switched to this system. Trying to get any support is impossible and their response times are extremely slow. Would not recommend this to anyone. #### Reasons for switching to CollaborateMD AMD and Practice Fusion would no longe work with each other. --- ### Easy to navigate, Customizable Reports, 100% Recommend - Overall rating: 4/5 - Reviewer: Jazmine A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love CollaborateMD, we recommend this system to all of our clients -- we've been using this system for over 5 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros We love CollaborateMD's customizable reporting. The system is easy to use and also very easy navigate. #### Cons Sometimes getting accurate number on the reporting, but you have to really choose the right data fields and filters when creating custom reports. #### Reasons for switching to CollaborateMD Customizable Reporting, Ability to handle Volume, Ease of Access #### Vendor response Hi Jasmine, Thank you for being a loyal CollaborateMD user for over 5 years! We’re thrilled to hear you value the customizable reporting, ease of use, and navigation. We appreciate your note on selecting the right data fields and filters, and we’ll continue working to make reporting even more intuitive. Your recommendation means a lot to us! - CollaborateMD Replied October 2025 --- ### Amazing Practice Management Software - Overall rating: 5/5 - Reviewer: Sandy A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer support is excellent and it always there if you have any questions. It also has a built-in schedule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Payments are posted quickly and easily are deducted from the patient's account. The program easily integrates with practice fusion and its bi-directional. #### Cons A bit of going back and forth within patient and claims section. Wish it would be combined into one. #### Reasons for switching to CollaborateMD Integrated with Practice fusion and auto posting EOBs #### Vendor response Hi Sandy, thank you for sharing your experience! We’re happy to hear CollaborateMD’s integration with Practice Fusion and auto-posting features have been valuable for your workflow. We appreciate your feedback about patient and claim navigation—it’s helpful as we look for ways to make the platform even more seamless. We’re also glad our support team has been there when you need them! Replied October 2025 --- ### 10 years ago, it's a OK PM, today stay away - Overall rating: 1/5 - Reviewer: Julian L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. The first few years were pretty OK. After they sold to Denver, it's down hill. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Simple, very little functions BUT has quite a few reports. It works OK most payor but you might run into problem with some payors. #### Cons If you discover a bug, they don't have developer or refuse to fix it. If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you. They do the bs, will review future date a week from now and that's a week is forever. They DO NOT have the heart to help you although they take the fees. Suports is in layers over layers - goal is to stone wall. #### Reasons for choosing CollaborateMD Coz alternative wasn't availabe at that time. --- ### Director of Luck of Billing - Overall rating: 5/5 - Reviewer: Regine M. - Verified reviewer: Yes - Industry: Executive Office - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. collaborate MD is a great option for medical billing practices. From onboarding clients to sending out the first batch of claims it has been easy transitions and accurate set ups. The customer service is also very knowledgeable and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Collaborate MD is so intuitive and able to be customized to each specialty to provide accuracy for our billing practice. The security and ease of use is the best! #### Cons We do not have any cons for collaborate md. It is a great tool for making the biggest impact in your practice. #### Reasons for switching to CollaborateMD Ease of process was our main reason for switching. #### Vendor response Thank you for your wonderful feedback! We’re thrilled to hear CollaborateMD has been intuitive, secure, and impactful for your practice. It’s great to know our onboarding process and customer support have made your experience smooth and successful. We truly appreciate your partnership! Replied October 2025 --- ### Best Software Ever! - Overall rating: 5/5 - Reviewer: JUDITH V. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, CollaborateMD is a reliable and effective billing solution, especially for small to mid-sized healthcare practices. It simplifies claim submission and tracking, reduces billing errors, and supports faster reimbursements. Despite a few limitations, my overall experience has been positive, and it remains a solid option for managing medical billing and collections efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CollaborateMD offers a user-friendly interface that makes navigating billing and claim management efficient. The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations. I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly. #### Cons While the system is generally efficient, certain features can feel outdated compared to newer billing platforms. Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally require manual adjustments. Additionally, the system could benefit from more robust automation tools for recurring billing tasks. #### Vendor response Thank you for your thoughtful and detailed feedback! We’re thrilled to hear that CollaborateMD’s ease of use, real-time eligibility checks, and reporting tools have helped streamline your billing operations. We appreciate your suggestions regarding automation and reporting customization — input like yours helps us continue enhancing the platform to better serve practices like yours. We’re grateful for your trust in CollaborateMD! Replied October 2025 --- ### Satisfied urologist - Overall rating: 5/5 - Reviewer: Paul Y. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I favor Collaborate MD greatly. The integration with our EMR is great. The ease of use is great. The support is very helpful. I have recommended this to other practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is efficient and easy to use for claims processing and payment processing. Customer support is very good. The integration with our EMR is excellent. The value for our money is excellent. #### Cons It has taken a bit of time to figure out how to generate reports in the specific manner that we want the reports display. Customer support has been helpful with this. #### Reasons for switching to CollaborateMD Cost, quality of product, EMR integration. #### Vendor response Hi Paul, Thank you for sharing your experience! We’re glad to hear you’re finding value in CollaborateMD’s ease of use, integrations, and support. We appreciate your recommendation and are happy our team could assist with reporting needs. Your feedback helps us continue improving! -CollaborateMD Replied October 2025 --- ### Billing Manager - Overall rating: 3/5 - Reviewer: LeZell D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The program is user friendly, it has help desk and written documents to help you learn how to perform a task #### Cons it's is an older system and has less automation, it could use more hyperlinks inside the menu's to help jump from one menu to another within seconds #### Vendor response Hi LeZell, Thank you for your feedback! We’re glad to hear you find CollaborateMD user-friendly and appreciate the help desk and learning resources. We understand your desire for more automation and faster navigation, and your input helps guide our ongoing system improvements. We appreciate your continued use and trust in CollaborateMD. Replied October 2025 --- Showing 1 - 10 of 113 Reviews [See All Reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/) ## CollaborateMD Popular Comparisons [ChiroTouch vs CollaborateMD](https://www.softwareadvice.com/medical/chirotouch-profile/vs/collaboratemd/)[Tebra vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/kareo/)[RXNT vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/rxnt-emr/)[athenaOne vs CollaborateMD](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/collaboratemd/)[AdvancedMD EHR vs CollaborateMD](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/1082-collaboratemd/)[DrChrono vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/drchrono/)[Elation vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/elation-emr/)[Valant EHR Suite vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/valant-psychiatric-emr/)[EZClaim vs CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/ezclaim/) [Compare All Alternatives](https://www.softwareadvice.com/medical/collaboratemd-profile/alternatives/) ## Other Top Recommended Medical Billing Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **231** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **229** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **199** times [Euclid](https://www.softwareadvice.com/medical/euclid-profile/) **4.8** (31) Recently recommended **111** times Stuck Between Options? 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