--- title: "CollaborateMD Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CollaborateMD. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CollaborateMD is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / [CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/) / CollaborateMD Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/collaboratemd-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/collaboratemd-profile/alternatives/) # CollaborateMD User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 113 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.8/5 - Value for money: 4.0/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 67 reviews (59%) - 4 stars: 21 reviews (19%) - 3 stars: 5 reviews (4%) - 2 stars: 7 reviews (6%) - 1 star: 13 reviews (12%) ### Most mentioned pros - It simplifies claim submission and tracking, reduces billing errors, and supports faster reimbursements. Despite a few limitations, my overall experience has been positive, and it remains a solid option for managing medical billing and collections efficiently. - The ability to create custom reports and tailor them to our clients specific needs is especially valuable. - Collaborate MD is so intuitive and able to be customized to each specialty to provide accuracy for our billing practice. ### Most mentioned cons - The UI and navigation is not very intuitive and it's sometimes odd to try to find the right things (e.g., trying to find a specific claim). - After trying to cancel with $0 reimbursed, they threaten to hold you to a yearly contract. - I get trained for one hour per week and then I have to struggle alone until the next training. ## CollaborateMD customer reviews Showing reviews 1-25 of 113 (page 1). ### CollaborateMD is just excellent..!! - Overall rating: 5/5 - Reviewer: Vishal P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience very good because however software is build. User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CollaborateMD is one of the best application that I used in my medical billing journey. It is very user friendly. Simple and excellent. #### Cons Till now I am not able to find any glitch in this software. I just love this medical billing application. #### Reasons for switching to CollaborateMD Got very good feedback regarding CollaborateMD before buying it. --- ### LONG TIME CLIENT - Overall rating: 4/5 - Reviewer: Traci B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using this system since 2011. It is pretty easy to use and set up for my clients. The payment portal would be a nice feature to use but you need to offer more than just Global Payments to use with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It has been pretty easy to use since I first started using it in 2011. It allows me to get my clients into the system and bill out their claims quickly without a lot of startup costs. #### Cons I am not impressed with the lack of knowledge of the support staff, especially since the sale of the company. This has been an unfortunate change. I really dislike the credit card processor that CMD has chosen to use in their payment portal. They need to have more than one option for this feature. Because you use Global Payments and they charge a bunch of unnecessary fees, NONE of my clients chose to use the payment portal in CMD. It would be nice to be able to email statements without having to use the payment portal. #### Reasons for choosing CollaborateMD I still use Crystal for the Optometry clients because that is specifically designed for Optometry practices. I chose CMD because I could get my clients started in it quickly for not a lot of upfront charges. #### Reasons for switching to CollaborateMD YOU DO NOT HAVE THE NAME LISTED ABOVE. It was Telecom Telecomputer Systems. You need to have an "other" option in the list. This review would not let me move on from this page without entering something up there. So TelQ is not correct but it's what I had to chose. #### Vendor response Hi Traci, Thank you for trusting CollaborateMD since 2011—we greatly value your loyalty. We’re glad the system has continued to help you onboard clients and process claims easily. We also hear your concerns about support and the payment portal, and we understand how important flexibility and cost are to your clients. Your feedback is invaluable, and we’ll continue working to improve these areas. - CollaborateMD Replied October 2025 --- ### STAY AWAY! - Overall rating: 1/5 - Reviewer: Mikey K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Terrible. I wish I knew what we were getting into before signing. They are also extremely inflexible with a contract. I would not sign one again. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Collaborate is a very complicated system that does not support its customers. I cannot give you a positive thing. #### Cons They are extremely hard to work with, they over sale you on the capabilities of the system, and still charge per MB to store documents like we are back in the early 2000's. I have never though billing was hard until we switched to this system. Trying to get any support is impossible and their response times are extremely slow. Would not recommend this to anyone. #### Reasons for switching to CollaborateMD AMD and Practice Fusion would no longe work with each other. --- ### Easy to navigate, Customizable Reports, 100% Recommend - Overall rating: 4/5 - Reviewer: Jazmine A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love CollaborateMD, we recommend this system to all of our clients -- we've been using this system for over 5 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros We love CollaborateMD's customizable reporting. The system is easy to use and also very easy navigate. #### Cons Sometimes getting accurate number on the reporting, but you have to really choose the right data fields and filters when creating custom reports. #### Reasons for switching to CollaborateMD Customizable Reporting, Ability to handle Volume, Ease of Access #### Vendor response Hi Jasmine, Thank you for being a loyal CollaborateMD user for over 5 years! We’re thrilled to hear you value the customizable reporting, ease of use, and navigation. We appreciate your note on selecting the right data fields and filters, and we’ll continue working to make reporting even more intuitive. Your recommendation means a lot to us! - CollaborateMD Replied October 2025 --- ### Amazing Practice Management Software - Overall rating: 5/5 - Reviewer: Sandy A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer support is excellent and it always there if you have any questions. It also has a built-in schedule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Payments are posted quickly and easily are deducted from the patient's account. The program easily integrates with practice fusion and its bi-directional. #### Cons A bit of going back and forth within patient and claims section. Wish it would be combined into one. #### Reasons for switching to CollaborateMD Integrated with Practice fusion and auto posting EOBs #### Vendor response Hi Sandy, thank you for sharing your experience! We’re happy to hear CollaborateMD’s integration with Practice Fusion and auto-posting features have been valuable for your workflow. We appreciate your feedback about patient and claim navigation—it’s helpful as we look for ways to make the platform even more seamless. We’re also glad our support team has been there when you need them! Replied October 2025 --- ### 10 years ago, it's a OK PM, today stay away - Overall rating: 1/5 - Reviewer: Julian L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. The first few years were pretty OK. After they sold to Denver, it's down hill. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Simple, very little functions BUT has quite a few reports. It works OK most payor but you might run into problem with some payors. #### Cons If you discover a bug, they don't have developer or refuse to fix it. If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you. They do the bs, will review future date a week from now and that's a week is forever. They DO NOT have the heart to help you although they take the fees. Suports is in layers over layers - goal is to stone wall. #### Reasons for choosing CollaborateMD Coz alternative wasn't availabe at that time. --- ### Director of Luck of Billing - Overall rating: 5/5 - Reviewer: Regine M. - Verified reviewer: Yes - Industry: Executive Office - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. collaborate MD is a great option for medical billing practices. From onboarding clients to sending out the first batch of claims it has been easy transitions and accurate set ups. The customer service is also very knowledgeable and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Collaborate MD is so intuitive and able to be customized to each specialty to provide accuracy for our billing practice. The security and ease of use is the best! #### Cons We do not have any cons for collaborate md. It is a great tool for making the biggest impact in your practice. #### Reasons for switching to CollaborateMD Ease of process was our main reason for switching. #### Vendor response Thank you for your wonderful feedback! We’re thrilled to hear CollaborateMD has been intuitive, secure, and impactful for your practice. It’s great to know our onboarding process and customer support have made your experience smooth and successful. We truly appreciate your partnership! Replied October 2025 --- ### Best Software Ever! - Overall rating: 5/5 - Reviewer: JUDITH V. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, CollaborateMD is a reliable and effective billing solution, especially for small to mid-sized healthcare practices. It simplifies claim submission and tracking, reduces billing errors, and supports faster reimbursements. Despite a few limitations, my overall experience has been positive, and it remains a solid option for managing medical billing and collections efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CollaborateMD offers a user-friendly interface that makes navigating billing and claim management efficient. The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations. I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly. #### Cons While the system is generally efficient, certain features can feel outdated compared to newer billing platforms. Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally require manual adjustments. Additionally, the system could benefit from more robust automation tools for recurring billing tasks. #### Vendor response Thank you for your thoughtful and detailed feedback! We’re thrilled to hear that CollaborateMD’s ease of use, real-time eligibility checks, and reporting tools have helped streamline your billing operations. We appreciate your suggestions regarding automation and reporting customization — input like yours helps us continue enhancing the platform to better serve practices like yours. We’re grateful for your trust in CollaborateMD! Replied October 2025 --- ### Satisfied urologist - Overall rating: 5/5 - Reviewer: Paul Y. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I favor Collaborate MD greatly. The integration with our EMR is great. The ease of use is great. The support is very helpful. I have recommended this to other practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is efficient and easy to use for claims processing and payment processing. Customer support is very good. The integration with our EMR is excellent. The value for our money is excellent. #### Cons It has taken a bit of time to figure out how to generate reports in the specific manner that we want the reports display. Customer support has been helpful with this. #### Reasons for switching to CollaborateMD Cost, quality of product, EMR integration. #### Vendor response Hi Paul, Thank you for sharing your experience! We’re glad to hear you’re finding value in CollaborateMD’s ease of use, integrations, and support. We appreciate your recommendation and are happy our team could assist with reporting needs. Your feedback helps us continue improving! -CollaborateMD Replied October 2025 --- ### Billing Manager - Overall rating: 3/5 - Reviewer: LeZell D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The program is user friendly, it has help desk and written documents to help you learn how to perform a task #### Cons it's is an older system and has less automation, it could use more hyperlinks inside the menu's to help jump from one menu to another within seconds #### Vendor response Hi LeZell, Thank you for your feedback! We’re glad to hear you find CollaborateMD user-friendly and appreciate the help desk and learning resources. We understand your desire for more automation and faster navigation, and your input helps guide our ongoing system improvements. We appreciate your continued use and trust in CollaborateMD. Replied October 2025 --- ### CMD for Billing - Overall rating: 4/5 - Reviewer: Mike D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I liked the onboarding process and getting set up as a user - the team was very friendly. They were helpful for us to navigate our delayed timelines. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The setup for billing is straightforward with adding providers, CPT codes, ICD codes and fee schedules. The way things tie together makes sense. #### Cons The UI and navigation is not very intuitive and it's sometimes odd to try to find the right things (e.g., trying to find a specific claim). --- ### Excellent product but poor customer service when needed - Overall rating: 4/5 - Reviewer: Rebecca S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Good but could certainly improve their customer services and timely response to issues when help is needed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ease of use when generating reports, tracking claims, era posting, and eob auto insert on bills. #### Cons unable to speak with a customer service rep in a timely fashion and they want you to file a claim ticket and then track it on their software when all you want is a quick answer or use their selfhelp. If I knew the answer, I wouldn't be contacting them. #### Reasons for choosing CollaborateMD Ease of use and Initial help provided but since I first joined in 2016 things have gotten worse with customer support. --- ### CollaborateMD for Family Practices - Overall rating: 5/5 - Reviewer: Samantha L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, CMD is a great billing system. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros CollaborateMD is overall a great product for billing. What I like the most is the flexibility in reporting. You can customize any report and pull all the data that you need. I've never seen reporting capability like this in any other billing system. Customer Service is great with CMD as well. My support tickets are always addressed in a timely manner. #### Cons I am not a biller, but I do billing analysis on a daily basis and also help integrate CMD with our EMRs. I wish CMD had an EMR front end and wasn't just a billing system. The integration with EMRs is ok, but not perfect. There are small issues with each of our systems in communicating with CMD. One of our EMRs has to use the scheduler in CMD. The scheduler in CMD could use improvement. It is pretty basic and the user interface leaves much to be desired. Also it is not possible to use CMD reminders just on certain providers, you have to do them all. So we cannot take advantage of this feature the way we would like to. --- ### Good Software for Medical Billing Companies - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Overall experience is good. I am able to get help when needed and my staff is able to navigate well through the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of navigating through the software and the record keeping. #### Cons I wish there was a way to see the remits on the actual claim and the CMS 1500 form that was sent out to the insurance company on each claim. You have to click on several other areas to find what you need. If it was attached to the actual claim it would help. #### Vendor response Hi Jennifer, Thank you so much for your review. We're happy to hear CollaborateMD has been able to make record keeping and navigation a breeze for your practice. and we'll be sure to pass along your feedback to our product team. We appreciate you being a part of CollaborateMD! Replied September 2024 --- ### A lot of bang for your buck - Overall rating: 5/5 - Reviewer: Ashley Z. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros CollaborateMD provides great patient, claim, and financial management for its cost! I cannot recommend them enough. #### Cons Some pieces are missing for laboratory billing like client billing and invoicing. #### Vendor response Hi Ashley, thank you so much for your review! We're happy to hear CollaborateMD’s patient, claim, and financial management has been efficient for your practice. We appreciate you being a part of CollaborateMD! Replied September 2024 --- ### Great Product - Overall rating: 5/5 - Reviewer: Misty B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When I was choosing my billing software, Collaborate MD caught my eye with the user friendly setup. I became even more impressed once I began using it, and I saw the quick turn-around on claims sent through their clearinghouse. From entering the claim to receiving the payment, Collaborate MD has been amazing. #### Cons I believe the reports could be better. More options to choose from on what goes into the reports. #### Vendor response Hi Misty, thank you so much for your review! We're happy to hear CollaborateMD’s quick turn-around time on claims has been a big win for your business. We appreciate you being a part of CollaborateMD! Replied September 2024 --- ### great value - Overall rating: 5/5 - Reviewer: Kathy H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, appointment scheduling and billing #### Cons customer support is difficult as chat option dosnt work and email takes a while --- ### Quality Practice Management Software - Overall rating: 5/5 - Reviewer: Micah C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After working on a variety of practice management systems, from the very expensive to the potentially cost-prohibitive, I've found CollaborateMD to be extremely easy to use, as well as afford. From day-to-day tasks like checking insurance eligibility, to in-depth data mining and reporting, CollaborateMD has been an excellent solution for our practice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use/functionality. #### Cons The interface from our EHR to the PMS is uni-directional, and bi-directional would be ideal. #### Vendor response Thank Micah for your kind words. It has been a pleasure to support you and your business since 2013. With the EHR integration, we are glad your business has found value. Our current integration has saved users hours a day of duplicate data-entry of patient demographics and the automation of creating claims. We are working with your current EHR vendor to allow more diversity with our API integration, to streamline your day-to-day functions even further, in the future. Thank you again for your loyalty with CollaborateMD. Jennifer Wilson Sales & Solutions Manager Replied October 2016 --- ### Always reliable!! Always updating!! - Overall rating: 5/5 - Reviewer: Lazette F. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Over the 14 years, I have used this software it has grown with the industry and always adding new and improved ways of making what I do easier! I recommend it to anyone looking for this type of software! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the Help Section is soooo good if you need help with almost anything claims and payment posting issues. #### Cons Nothing really. It worked great. #### Reasons for choosing CollaborateMD Recommended by a fellow medical biller. --- ### Revenue Cycle Management - Overall rating: 4/5 - Reviewer: MARGARITA G. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I've been around CollaborateMD since the beta version and have loved the improvements. The software is actually been a great asset on my resume and has helped me progress through the chains of management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I've always loved how user friendly the software is. It's easy on the eyes and navigating is a breeze. #### Cons Reporting. I have been able to work around glitches in the building process, but there is so much more that could be done to improve reporting. The software is more for individual providers versus facilities, which we work more with. --- ### Collaborate MD Review - Overall rating: 5/5 - Reviewer: Alexxis A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Collaborate MD has been very easy to use and train others to use. If/when there has been an issue the customer service is always quick and thorough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a lot of features Collaborate MD ahs that if used properly can help you stay on top of your workload and are efficient. #### Cons Sometimes the EOBs aren't in their until a few days after the payments were made making it harder to post payments and needing to pull the EOBs from other portals. --- ### Collaborate is the best! - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to use and provides all the information needed for our team. #### Cons Maybe the cost. We are currently using CollabMD and another EMR system because of the features that we needed for regulations. #### Vendor response Hi Jessica, thank you so much for your review! We're thrilled to hear this feedback. We appreciate you being a part of CollaborateMD! Replied September 2024 --- ### Satisfied customer for over 15 years - Overall rating: 5/5 - Reviewer: Anna H. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered My experience has been a great one for over 15 year , the software is always being enhanced and adding new features. My experience has been a golden one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros accessibility and pricing . you can work while on vacation , real time reporting #### Cons I have no complaints, as the years has gone by you have enhanced the software. #### Reasons for choosing CollaborateMD very reasonable , user friendly --- ### Happy - Overall rating: 4/5 - Reviewer: Krisint R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Good but you are expensive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Claims submission and reporting system. It is a good program for the most part. #### Cons Expense and can be time consuming with all the different features. #### Reasons for switching to CollaborateMD Wanted something more extensive --- ### Billing Software - Overall rating: 5/5 - Reviewer: Karli C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how easy the software is to maneuver. I also like how easy it is to grab proof of timely filing for claims. #### Cons When i billed reports some of the functions i have to have certain tabs in it to add another tab or take out tabs to get other tabs in. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/?page=2) --- CollaborateMD Reviews, Pros and Cons - 2026 Software Advice