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5
4
3
2
1
Ease-of-use
4.1
Customer Support
3.9
Value for money
4
Functionality
4
"It simplifies claim submission and tracking, reduces billing errors, and supports faster reimbursements. Despite a few limitations, my overall experience has been positive, and it remains a solid option for managing medical billing and collections efficiently."
"The ability to create custom reports and tailor them to our clients specific needs is especially valuable."
"Collaborate MD is so intuitive and able to be customized to each specialty to provide accuracy for our billing practice."
"The UI and navigation is not very intuitive and it's sometimes odd to try to find the right things (e.g., trying to find a specific claim)."
"After trying to cancel with $0 reimbursed, they threaten to hold you to a yearly contract."
"Everyone I talk to wants examples of problems in the system but NO ONE seems to know how to set up the system properly to avoid issues."
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