CollaborateMD vs DrChrono

RATING:

4.0

(73)

CollaborateMD has 73 reviews and a rating of 4.05 / 5 stars vs DrChrono which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (73)
N/A
Ease-of-Use
4 / 5
DrChrono
Value for Money
4 / 5
N/A
Customer Support
4 / 5
N/A
Functionality
4 / 5
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Last Review Written
November 15, 2023
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Pros/Cons
  • Pros

  • That feature was very helpful across our practice since our verification and billing was a separate department than our scheduling and reception. Billing was no complicated and user friendly.
  • This has been so user-friendly and such an easy transition and set up. We love this and would recommend it to everyone.
  • Cons

  • Horrible set up and scheduling is a joke. The scheduling is far from user friendly and the set up of the scheduling is awful.
  • No one will talk to you everything is a battle with them.
Read all user reviews
  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
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Pricing Range
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2024

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12 Recommendations
349 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos