CollaborateMD

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Ratings & Reviews

Overall Rating

4.12 / 5 (30)

4.01 / 5 (1,179)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

April 8, 2019

July 30, 2020

Pros/Cons

  • Pros

  • They are constantly improving the software based on what we, the billers, need. Very professional and knowledgeable staff and support is at no additional charge.

  • Price and ease of use, it sounds good on paper until you actually need assistance from the customer service department than you are in big trouble

  • Cons

  • Have not found any yet with this software. I kind of wish we had looked at their EMR with how easy the practice management software is.

  • This past year it has been freezing up constantly. I even contacted the ceo of this company, but it doesn't seem he cares that we've been a long time client and we are unhappy with their service.

  • Pros

  • I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.

  • Easy to use , customer service is quick and easy to contact

  • Cons

  • The system works well, though it does take some time to get through and learn the software initially.

  • There are some functions in the claims processing that are a little confusing but the support services are great when we call the help desk in walking me through the process.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

58 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots