Compulink Healthcare Solutions

RATING:

4.1

(283)

About Compulink Healthcare Solutions

Compulink Advantage is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, ENT, mental health, podiatry, and more. Available cloud-based or server, Advantage includes smart features to help speed documentation and streamline practice workflow. Features include specialty specific EHR, practice management, telehealth, patient portal, online scheduling, online bill pay, web registration, appointment reminders, eFax, EPCS, imaging/PACS, lab integration, inventory management, optical POS (for eyecare), analytics, MIPS dashboard, and e-commerce. For surgical practices, an ASC module is available to pass information between clinic and surgery center. Revenue cycle management services are also available. Support is pro...

Compulink Healthcare Solutions Pricing

Contact Compulink for quote/ for pricing

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Compulink Healthcare Solutions Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Compulink Healthcare Solutions

1 - 5 of 283 Reviews

Carrie

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Powerful Software for Mental Health Providers

Compulink Healthcare Solutions has been a tremendous asset to our business operations. Streamlined functionality includes verification of benefits, treatment planning, integrated billing and remittance posting, multiple locations, group scheduling option, client web registration, a clinician training portal, and so much more - too much to list. One look at the demo and you'll see the power in this software. I highly recommend Compulink Healthcare Solutions to anyone who needs a powerful and intuitive software option that is reasonably priced, always improving, and backed up by world-class support.

PROS

We started with Compulink Healthcare Solutions from the time we opened for business in January 2016 (no integration from another software), and spent a tremendous amount of time researching available options beforehand. None of the other software programs offered the features and power well suited for small and large companies. We wanted software that would be efficient and extensive, but also grow with the business. From 1 provider to many, the software has delivered in every area. Customer support is always wonderful and timely, and there are always ongoing improvements that make our job easier. Billing is a snap, reporting is thorough, and everyone at Compulink is open to hearing user feedback.

CONS

There is a bit of a learning curve, but there would be with any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.

Reason for choosing Compulink Healthcare Solutions

None of the other software programs were as extensive, flexible, or well priced while allowing for growth.

Susan

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Easy transition, Great training and customer service, Customizable Software to meet all our needs

After 12 years with our last software, we were unaware at how outdated our EHR system had become. Compulink converted a great deal of our data to allow us to access it without having to constantly return to our old system. Overall, the experience was better than we expected as change is always hard. The people at Compulink worked hard to make it as easy as possible for us.

PROS

Compulink has been a great addition to our practice. The transition team was exceptional and the training incredible as they helped make the process as smooth as possible and continue to help us learn how to better utilize the software. There is so much flexibility with the software in the set-up to make the program work best for our office--picking the right EHR exam format for different types of office visits, the scheduling capabilities. In addition to one-on-one training, the training videos and the help section on the software make it easy to solve any issues that occur.

CONS

As with any transition, there are glitches but we fully expected these to happen and Compulink helped us fix these issues as quick as possible.

Reason for choosing Compulink Healthcare Solutions

We liked features of Compulink's software best, the price was competitive, and we felt comfortable with the people at Compulink.

Reasons for switching to Compulink Healthcare Solutions

No longer making updates to Practice Director.

Lisa

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2020

A Compulink user since 2013

Financial reports have good flexibility. We have one location but 3 businesses under one roof. We like to track many revenue streams and we are able to do this very well.

PROS

The support team is amazing!!!!!!!!! Physician schedules can be as intricate as you need. Images easily stored in the medical record. Financial reports have good flexibility.

CONS

The web registration is very unfriendly for patients and the practice alike. We are unable to access the information other than importing. Maintaining the tables is cumbersome, not friendly, would like to hide unnecessary stuff or remove. Would like to remove or hide schedule templates we no longer use, cannot because is tied to previous schedules. Would like to return to having schedules that are applied be able to replace what is there, very time consuming to have to delete one by one. Changes made to schedules do not show up unless you close the cloud and re-log in. sorting items in tables is difficult and must be exported , sorted in excel and then re-imported. Would like a patient portal with useful functionality, access to prescriptions, etc.

Reason for choosing Compulink Healthcare Solutions

Flexibility of software, intergrated EHR, PM and optical in one platform.

Reasons for switching to Compulink Healthcare Solutions

Integrated EHR and point of sale

Cheryl

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Customized Design for Our Unique Practice

It has been a wonderful 1st year and we are doing extremely well

PROS

The ability to customize for a mobile optometry company - The staff was able to think outside the normal practice setting and adjust the software to fit our mobile needs.

CONS

Insurance Set Up was difficult and our implementation person was not as responsive as I would have liked. Several glitches made things frustrating

Reason for choosing Compulink Healthcare Solutions

I had worked with it at another practice as a consultant and asked the [SENSITIVE CONTENT HIDDEN] to take a look because of the value.

Reasons for switching to Compulink Healthcare Solutions

Management Plus parent company was having trouble and there was a huge lack of support and the insurance processing was done in India and caused a huge issue.

Nathan

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

Customization is king

Overall I am fairly happy with the product. I have not loved any EHR for optometry, but Compulink is the one I have hated the least. I chose Compulink based on them being relatively well established, their customization ability, and the customer service is decent. I do wish some of the core coding could be customized.

PROS

Customization ability. Decent optical inventory/product ordering functionality. Responsive customer service. Ledger and billing is generally user friendly. EHR is fairly intuitive with tolerable amount of button clicking.

CONS

Patient scheduling functionality could significantly improve. Certain core coding is not able to be customized. Eyefinity interface was boasted during marketing but very disappointing in terms of actual usability.

Reason for choosing Compulink Healthcare Solutions

Customization ability, fewer button clicks, cost, familiarity, option for server-based system instead of cloud only, customer service, brand pervasiveness/longevity, aesthetics of screen layout and general appearance