# CounSol.com Software Reviews, Demo & Pricing - 2026 > Review of CounSol.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/counsol-profile --- [Home](https://www.softwareadvice.com/) / [Mental Health EHR Software](https://www.softwareadvice.com/medical/mental-health-emr-billing-software-comparison/) / CounSol.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mental-health/counsol-profile/alternatives/) # CounSol.com 2026: Benefits, Features & Pricing Wondering if CounSol.com is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CounSol.com 4.7 [(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Pricing Starting at $49.95 per month ### About CounSol.com Voted Best Value Award By Capterra!!! Top Choice for Practice Management! Personalized. Efficient. Complete. Online practice management exactly the way you want it. Offering live online chat & video sessions, custom questionnaires & forms, email messaging, scheduling and calendar, billing and invoicing, treatment plans, and more. Try Us Today to see if you like it as much as our current members do!! Now offering 14 Day Free Trial! (No credit card required). Users can configure a client web portal that allows patients to view emails from users' practices, schedule appointments, pay bills and write in a patient journal. Clients can also access online video and chat sessions with their practitioner. Clients can also receive automated appointment reminders via email, text message or phone recording. Special $5 Off Monthly Rate! Code: Capterra5 CounSol.com also offers configurable client forms, practice terms and policy agreements, which clients can fill out online. Pricing is per user per month. Support includes an account manager, email and phone support. Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psyc... hiatrists, Psychologists, Social Workers(LCSW), Coaches and more. Wondering if CounSol.com is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. ## CounSol.com User Interface ## Popular CounSol.com Alternatives Main Product CounSol.com 4.7 [(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.74Value for money - 4.88Customer support - 4.52Functionality Pricing Starting at $49.95 per month Get Price Alternative Product [Sessions Health](https://www.softwareadvice.com/mental-health/sessions-health-profile/) 4.9 [(123)](https://www.softwareadvice.com/mental-health/sessions-health-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.92Customer support - 4.77Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/) 4.1 [(338)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 3.97Value for money - 4.08Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(963)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Kipu](https://www.softwareadvice.com/medical/kipu-profile/) 4.7 [(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.56Value for money - 4.61Customer support - 4.65Functionality Pricing Available upon request Get Price ## CounSol.com Pros and Cons We analyzed 829 verified reviews for CounSol.com to find out what actual users really think. Select to learn more Dedicated And Responsive Support CounSol.com offers highly responsive customer support, with users consistently praising the quick replies and helpful guidance from dedicated representatives. Having a personal contact makes it easy to resolve issues and get actionable answers, contributing to a dependable and user-friendly experience. Secure And User-Friendly Portal The client portal is valued for its ease of use, allowing clients to manage appointments, complete paperwork, send secure messages, and make payments. Features like secure journaling, document sharing, and HIPAA compliance help streamline communication and practice management for both clients and providers. Integrated Billing And Payments Billing tools in CounSol.com simplify practice management by integrating scheduling, invoicing, payment processing, and reminders. Users appreciate being able to track payments, generate invoices, and handle insurance billing within the same platform, reducing administrative time and keeping everything organized. Video Sessions Lack Reliability Video sessions on CounSol.com are frequently reported as glitchy, with issues like lag, poor audio/video quality, and limited features such as no group sessions or screen sharing. Compatibility problems and the need for strong internet connections further impact the reliability of telehealth services. Insurance Billing Is Complex Handling insurance claims through CounSol.com can be confusing and difficult to set up. Users mention challenges with claim submissions, manual entry requirements, limited integration, and extra fees for clearinghouse services, making insurance billing less streamlined than other aspects of the platform. Form Creation Is Cumbersome Creating and customizing forms in CounSol.com is often described as confusing and time-consuming. Users report limited customization options, difficulty uploading or editing forms, and a lack of features like auto-population or easy formatting, making the process less efficient than desired. ## CounSol.com Pricing and Plans Starting price: $49.95 per month Free Trial Free Version Standard $49.95 flat rate, per month Plan includes: - Appointment Reminders - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires - HIPAA Compliant - Icalendar Sync Read More Standard Plus $59.95 flat rate, per month Plan includes: - Advertise Your Practice Online at Counselorlisting.Com - Appointment Reminders - Booking & Availability - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires Read More Premium $64.95 flat rate, per month Plan includes: - Advertise Your Practice Online at Counselorlisting.Com - Appointment Reminders - Booking & Availability - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires Read More Premium Plus $69.95 flat rate, per month Plan includes: - Advertise Your Practice Online at Counselorlisting.Com - Appointment Reminders - Booking & Availability - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CounSol.com Features - Popular features found in Mental Health EHR Appointment Scheduling E-Prescribing Initial Assessments Therapy Notes Treatment Planning - More features of CounSol.com Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Billing & Invoicing Booking Management Calendar Management Calendar Sync Charting Chat/Messaging Claims Management Client Database Client Management Client Portal Compliance Tracking Confirmations/Reminders Credit Card Processing Customizable Forms Customizable Templates Data Import/Export Data Security Document Management Electronic Payments Electronic Signature Email Reminders Employee Management EMR/EHR For Group Therapy For Mental/Behavioral Health Forms Management HIPAA Compliant Invoice Management Life Coaching Medical Billing Medication Management Multi-Location Multi-Provider Practice Notes Management Online Booking Patient Communications Patient Database Patient Intake Patient Portal Payment Processing Practice Management Prescription Management Progress Notes Progress Tracking Real-Time Reporting Reminders Reporting & Statistics Role-Based Permissions Scheduling Search/Filter Secure Messaging Session Notes Task Management Telemedicine Teletherapy Template Management Third-Party Integrations To-Do List Web Forms Website Integration Workflow Management ## CounSol.com Integrations CSG Forte Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review PayPal Enterprise Payments Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 9 integrations ## CounSol.com User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 22% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.9 Functionality 4.5 Kirk M. Verified reviewer Mental Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed April 2026 Comprehensive system and great customer support! 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The system covers everything we need and is very user friendly, all at a reasonable price. When I do have questions or come across something new, my Account Manager Jonathan always knows what to do and is super responsive. Cons: There's nothing that I don't like about using the CounSol system to manage our practice and keep up on what's happening with our therapists. Read More NK Natalie K. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 2 years Reviewed October 2025 Great Program for a great price 5 Additionally, the range of tools and resources offered by CounSol has greatly enhanced our ability to manage client interactions and streamline our workflow. Whether it’s scheduling appointments, managing client records, or facilitating secure communications, everything has been seamless and efficient. Overall, we highly recommend CounSol to anyone seeking a reliable and effective solution for their counseling practice. The combination of excellent service, innovative features, and a commitment to user satisfaction has truly made our experience wonderful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our experience with CounSol has been outstanding. From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features. The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed guidance. Cons: The features offered by CounSol have greatly improved our practice management. The scheduling tools make it easy to book appointments, while the secure messaging and document sharing capabilities allow for seamless communication with our clients. We have noticed a marked improvement in our overall productivity and client satisfaction since we started using their services. Reasons for choosing CounSol.com When considering the factors that influence purchasing decisions, two crucial elements stood out: price and ease of use. Read More CH Cheryl H. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Reviewed August 2024 Wonderful, timely attentive customer service puts CouSol above many others 4 Previously 5 Overall, the experience has been positive but I would like to see more features and updates for client and clinician experience. Reviewing the guide, making changes to my practice documentation, etc., takes a lot of dedicated time, which I don't always have. This is somewhat tedious and challenging for those of us who aren't versed in building all of the forms from scratch. I'm grateful for the built-in e-signature feature. Ratings Breakdown 4 Ease of use 5 Value for money Previously 4 5 Customer support 4 Functionality Previously 5 Pros: I appreciate the LIVE customer support (WITH AN ACTUAL HUMAN) of my account manager, which has helped me easily navigate the platform when stuck. The account manager has been consistently readily available and responsive, and they're generally very patient and helpful. The user guide is also an excellent resource. Cons: I wish the platform had more offerings to enhance the client and provider experience, such as https://www.teleo.space/ or note designer. Partnerships like this would be ideal. I don't particularly like the treatment notes template; I would like one similar to Notedesigner, for example, with more options for the sentence completion and treatment modalities etc. I would also like to see mini-tutorials on using the platform most efficiently. Sometimes, I don't always have the time to look through my user guide. For example, if I want to send an announcement to certain clients but not all, how do I do that? I also wish I could include hyperlinks in my documents when sending to clients. In addition, having a 'schedule send' option for emailing clients and sending out pre-scheduled announcements about any of my practice changes or new services would be an excellent feature. Having my clients recieve notification of my social media or new posts from my website via CounSol is another missing feature that would enhance client engagement, retention and education too. The client view of the platform: While I appreciate how the colors are similar to my website, it looks dated and could use sharper, more updated, professional and modern visuals to enhance the client experience. Reasons for choosing CounSol.com These platforms seemed more expensive. Reasons for switching to CounSol.com The previous portal wasn't as visually appealing or easy to use for me or my clients. I DID love that they had the surveys already in place. Read More Suzie S. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed March 2026 Therapist loving CounSol for Client management 5 Counsol makes my work so much simpler. This program offers so many assets, making it a huge value, cost-wise. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer support has been beyond my expectations. My rep, \[sensitive content hidden\], responds to my inquiries within minutes. Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more. I highly recommend Counsol. Cons: So far, 5 years using Counsol I literally can't thinkg of anything. If I can't figure something out, \[sensitive content hidden\], my customer rep to walk me through whatever it is. Read More MS Michael S. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Reviewed October 2025 Reliable and Essential for My Practice Since 2019 5 As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice. It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management. The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and efficiently. Value for Money: For the wide range of features provided, the cost is very fair. The seamless integration of billing and documentation saves me considerable time, which more than pays for itself. Customer Support: Customer support has been responsive and helpful whenever I’ve had a question. While I haven’t needed to contact them often due to the software’s dependability, the times I did reach out were handled professionally and quickly. My representative \[sensitive content hidden\] is awesome! Ease of Use: The interface is straightforward and easy to navigate. Initial setup was smooth, and even though it has many features, it never feels overwhelming. It is very intuitive for daily use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about CounSol.com is its all-in-one functionality. Having billing, notes, and scheduling in a single secure platform has streamlined my practice and reduced the need for multiple tools. It really allows me to focus more on clinical work rather than administrative tasks. The customer service rep listens and has implemented changes I have requested. Cons: There is very little to dislike. The system works flawlessly. I don't have any issues with the system. I am a happy and satisfied user. Reasons for choosing CounSol.com It was a much better product for my needs. Reasons for switching to CounSol.com The old system was not effective to meet my needs. They also kept increasing fees. Read More Abigail M. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Reviewed August 2025 A simple platform but gets the job done 4 It's done the job for me nicely for many years. I'm used to working with the system and my contact point has always been helpful and responsive. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's been easy to use and straightforward. I like how it manages my calendar and sends reminders to my clients Cons: My clients report having difficulty signing onto their portals. I haven't figured out a way to assign a form for them to fill out on their end. Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact) Reasons for choosing CounSol.com I had already been using Counsol at my other place of employment Vendor Response Thank you for taking the time to complete a review of our services, we really appreciate it! Please contact your assigned personal account manager about couples and making them related in our system. Your account manager will be happy to go over the setup and any additional questions you may have. Thank You! Replied August 2025 Read More CJ Caryll J. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Reviewed August 2025 Good features for an excellent price 5 I have been with Counsol since I started in private practice. I looked at many programs and found Counsol to have the features I really wanted: Integrated billing, patient appointment reminders, cost and HIPPA compliance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Timely updates. Quick communication with support staff. the ability to bill directly through the program. Very easy and intuitive to use. Cons: I would really like to be able to dictate my notes directly into the program. I have been using an AI scribe and cutting and pasting. Reasons for choosing CounSol.com Cost, patient portal, billing. Liked the format. Read More LS Lucy S. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed July 2025 Excellent Practice Management Software for Mental Health Professionals 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CounSol.com is easy to use, at a great price point (my rate has been locked in since I started with the company in 2014. It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and payment processing, virtual sessions. I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages. In addition, the customer is FABULOUS! My dedicated person is \[sensitive content hidden\], who has been incredibly helpful over the many years I've used this platform. He responds quickly to any inquiries I might have, and his information and feedback is always helpful and actionable. I can't recommend CounSol.com enough! Cons: I am just starting to use the video platform, which seems good enough, but which does not feel as fancy or well packaged as other video platforms. It's functionality is definitely improved from when I first tested it about 5 years ago. Reasons for choosing CounSol.com Cost, ease of use, worked for me. I liked the layout, client interface. Read More AG Amanda G. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed November 2025 Amazing Customer Service 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The number one reason I'm thrilled with CounSol is the support I've gotten from \[sensitive content hidden\]. He's always fast, thorough, and thoughtful. The price is also very reasonable. Cons: CounSol can be a little tricky to navigate in the beginning and connect to insurance payers, but the support is great. Reasons for choosing CounSol.com I chose Counsol due to pricing and customer service Reasons for switching to CounSol.com Not at all user friendly. As silly as it sounds, spell check matters. Read More VW Vernesia W. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Reviewed September 2025 CounSol is Superb For My Business 5 My overall experience has been a great one. I don't see myself using any other platform for my business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CounSol has made my job easier. The navigational features are easy to use. I have not had to use customer support at all the entire time that I have been using the platform due to how user friendly the platform is. The notes feature has everything readily available at the click of a button. It helps with time management. Also, the value that I get for the money is definitely worth sticking with it. Cons: I like everything about CounSol. It is user friendly and easy to navigate. The platform takes the "guess work" out of operating it. Reasons for choosing CounSol.com CounSol was easy to use and I liked the Dashboard setup. Read More Showing 1 - 10 of 829 Reviews [See All Reviews](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) ## CounSol.com Popular Comparisons [Sessions Health vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/sessions-health/)[EHRYourWay vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/ehryourway/)[Valant EHR Suite vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/valant-psychiatric-emr/)[TherapyNotes, LLC vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/therapynotes/)[Kipu vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/kipu/)[SimplePractice vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/simplepractice/)[Qualifacts Insync vs CounSol.com](https://www.softwareadvice.com/compare/33059-counsol/vs/421013-InSync-EMR/)[Practice Mate vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/practice-mate/)[Qualifacts Credible vs CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/vs/credible-behavioral-health/) [Compare All Alternatives](https://www.softwareadvice.com/mental-health/counsol-profile/alternatives/) ## Other Top Recommended Mental Health EHR Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **211** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **200** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **195** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1368) Recently recommended **86** times Stuck Between Options? 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