CounSol.com vs ReminderCall.com

RATING:

4.8

(856)

CounSol.com has 856 reviews and a rating of 4.75 / 5 stars vs ReminderCall.com which has 168 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (856)
4.7 (168)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 18, 2024
July 12, 2023
Pros/Cons
  • Pros

  • I really enjoy it's user friendliness. I love that it can be easily accessed on your phone for notes and any other documentation.
  • I didn't need a lot of integrations in order to run a multi-person practice. I like the colorful icons and plainspeak tabs.
  • Cons

  • No need for notes or documents, just make an appointment and send in the bill. The calendar is very clunky and hard to use.
  • They also do have a tendency to feel confused about the many features available to them and some need a walk through in the beginning.
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  • Pros

  • It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use.
  • What I like best is that it integrates with my EHR system so I do not need numerous calandars and it automatically sends a reminder call/text to my patients.
  • Cons

  • My only dislike is the layout of the website that they use.
  • We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos